1997 FORD AEROSTAR

5 recalls — 50 complaints

06E022000 Mar 13, 2006
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
00V425000 Dec 26, 2000
VEHICLE SPEED CONTROL:CABLES
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH 3.0L ENGINES. AN ACCELERATOR CABLE WAS KINKED DURING INSTALLATION, CAUSING THE CORE WIRES TO EVENTUALLY FRAY.
Remedy: DEALERS WILL INSTALL A NEW ACCELERATOR CABLE.
36,500 vehicles affected
99V029000 Feb 9, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
Remedy: DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
762,201 vehicles affected
98E010000 Apr 8, 1998
SERVICE BRAKES, AIR:DISC:ROTOR
EQUIPMENT DESCRIPTION: AFTERMARKET BRAKE ROTORS FOR USE ON CERTAIN FORD AND MAZDA TRUCKS. CRACKED CASTINGS CAUSED CRACKS TO APPEAR ON THE OUTER DIAMETER OF THE ROTOR HAT OR AROUND THE STUD HOLE.
Remedy: AIMCO WILL REIMBURSE CONSUMERS/INSTALLERS FOR THE COST OF REPLACEMENT ROTORS AND INSTALLATION. CONSUMERS ARE REQUESTED TO RETURN TO THE LOCATION WHERE THE ROTORS WERE ORIGINALLY PURCHASED/INSTALLED FOR REPLACEMENT.
23,500 vehicles affected
97V204000 Nov 13, 1997
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.
Remedy: DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.
75,000 vehicles affected
ELECTRICAL SYSTEM Oct 9, 2020
I FOUND TWO INCOMPLETE RECALLS. I CALLED THE DEALER 9/28/2020 AT [XXX] AND SPOKE TO [XXX]. SHE PUT THE VIN IN HER SYSTEM, SAW THE TWO RECALLS AND SAID THE PARTS WOULD BE ORDERED. NO RESPONSE. I CALL [XXX] 10/5/2020 AT THE SAME NUMBER AND SHE SAID ABOUT THE SAME THING. THEN I CALLED 10/8/2020 AND ANOTHER SERVICE ADVISOR PRINTED OUT THE ISSUE WITH MY PHONE NUMBER [XXX] AND SAID [XXX] WOULD CALL ME AFTER LUNCH. NO RESPONSE. I TRIED CALLING THE FORD CUSTOMER SERVICE 800 392-3673 AND AFTER PRESSING '#' FOR TWO COMMERCIALS, THE RECORDER HUNG UP. THE VEHICLE HAS BEEN RUNNING FINE, BUT THESE ARE TWO RECALLS THAT ARE CONCERNS. (00S56 & 99S02). THANK YOU VERY MUCH. [XXX]AUGUSTA, GA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEELS Nov 19, 2014
I WAS GIVEN THIS VAN WITH A HANDICAPPED LIFT AS A PRESENT FROM SOME PEOPLE AT OUR CHURCH. EVER SINCE I GOT IT THE ENGINE LIGHT HAS BEEN ON. I'VE HAD IT CHECKED SEVERAL TIMES BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ANOTHER PROBLEM I'VE BEEN HAVING IS THAT THE LEFT FRONT TIRE WEARS OUT MORE QUICKLY THAN THE OTHER THREE. WE'VE HAD IT BALANCED SEVERAL TIMES BUT WE STILL HAVE THAT PROBLEM EVEN WITH NEW TIRES. SINCE I AM HANDICAPPED AND USE AN ELECTRIC WHEELCHAIR IF A TIRE BLOWS OUT I MAY NOT BE ABLE TO GET OUT USING THE RAMP LIFT THAT WAS INSTALLED AND THE SAME APPLIES TO THE ENGINE. HOW DO I KNOW IF THE ENGINE HAS SOMETHING WRONG WITH IT IF THE LIGHT IS ON ALL THE TIME? *TR
ENGINE Nov 19, 2014
I WAS GIVEN THIS VAN WITH A HANDICAPPED LIFT AS A PRESENT FROM SOME PEOPLE AT OUR CHURCH. EVER SINCE I GOT IT THE ENGINE LIGHT HAS BEEN ON. I'VE HAD IT CHECKED SEVERAL TIMES BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ANOTHER PROBLEM I'VE BEEN HAVING IS THAT THE LEFT FRONT TIRE WEARS OUT MORE QUICKLY THAN THE OTHER THREE. WE'VE HAD IT BALANCED SEVERAL TIMES BUT WE STILL HAVE THAT PROBLEM EVEN WITH NEW TIRES. SINCE I AM HANDICAPPED AND USE AN ELECTRIC WHEELCHAIR IF A TIRE BLOWS OUT I MAY NOT BE ABLE TO GET OUT USING THE RAMP LIFT THAT WAS INSTALLED AND THE SAME APPLIES TO THE ENGINE. HOW DO I KNOW IF THE ENGINE HAS SOMETHING WRONG WITH IT IF THE LIGHT IS ON ALL THE TIME? *TR
FUEL SYSTEM, GASOLINE Aug 19, 2010
NOTE: I WISH I HAD FOUND THIS SITE YEARS AGO. I COULD NOT GET PAST FORDS "BRICK WALL" TO SPEAK TO AN ENGINEER! 1. 1997 AEROSTAR - ACCELERATOR PEDAL WAS PRESSED DOWN QUICKLY TO PASS (2 LANE HIGHWAY). 2. NOW IN THE LEFT LANE, NOT FAR AHEAD OF PASSED THE CAR - I EXPERRIENCED A COMPLETE LOSS OF POWER - HARD RIGHT OVER TO SOFT SHOULDER - AVOIDED AN ONCOMING HEAD ON COLLISION - L JUST MISSED THE CAR BEING PASSED BY INCHES AND STOPPED. THE CRIMPED END OF CABLE TO THE CARBURATOR HAD RELEASED FROM THE ACCELERATOR PEDAL. 3. I CLAMPED THE CABLE BACK ONTO THE PEDAL WITH VICE GRIPS. (DROVE TO DEALER). FORD REPLACED THE CABLE. THAT PROBLEM HAS NOT HAPPENED AGAIN. (I DO NOT PRESS DOWN HARD EITHER!) *TR
VEHICLE SPEED CONTROL Aug 19, 2010
NOTE: I WISH I HAD FOUND THIS SITE YEARS AGO. I COULD NOT GET PAST FORDS "BRICK WALL" TO SPEAK TO AN ENGINEER! 1. 1997 AEROSTAR - ACCELERATOR PEDAL WAS PRESSED DOWN QUICKLY TO PASS (2 LANE HIGHWAY). 2. NOW IN THE LEFT LANE, NOT FAR AHEAD OF PASSED THE CAR - I EXPERRIENCED A COMPLETE LOSS OF POWER - HARD RIGHT OVER TO SOFT SHOULDER - AVOIDED AN ONCOMING HEAD ON COLLISION - L JUST MISSED THE CAR BEING PASSED BY INCHES AND STOPPED. THE CRIMPED END OF CABLE TO THE CARBURATOR HAD RELEASED FROM THE ACCELERATOR PEDAL. 3. I CLAMPED THE CABLE BACK ONTO THE PEDAL WITH VICE GRIPS. (DROVE TO DEALER). FORD REPLACED THE CABLE. THAT PROBLEM HAS NOT HAPPENED AGAIN. (I DO NOT PRESS DOWN HARD EITHER!) *TR
WHEELS Jun 26, 2009
OBSERVED FULL CRACK ON ALUMINUM WHEEL RIM SPOKE. THIS IS STANDARD ALUMINUM WHEEL FROM MANUFACTURER. SERIOUS SAFETY ISSUE. THIS PROBLEM SAME AS HTTP://WWW.MOTORBEAT.COM/COMPLAINT/438440/. *TR THIS IS THE SECOND RIM THAT THIS PROBLEM HAS OCCURRED. ANOTHER RIM FAILED IN THE SAME MANNER ONE YEAR AGO. REPLACED.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Mar 27, 2008
NEED TO KNOW WERE TO START TO GET ALL THE PROBLEMS ON MY VAN TAKEN CARE OF ALL THE RECALLS, OF POWER TRAIN THE ELECTRICAL AND WHATEVER ELSE WAS REPORTED TO ME ON MY REPORT OF THE RECALLS ON THIS 1997 AREOSTAR VAN THANK YOU MARYJEAN. *TR
POWER TRAIN Mar 27, 2008
NEED TO KNOW WERE TO START TO GET ALL THE PROBLEMS ON MY VAN TAKEN CARE OF ALL THE RECALLS, OF POWER TRAIN THE ELECTRICAL AND WHATEVER ELSE WAS REPORTED TO ME ON MY REPORT OF THE RECALLS ON THIS 1997 AREOSTAR VAN THANK YOU MARYJEAN. *TR
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK Jul 26, 2005
1997 AEROSTAR REAR HATCH: 1 OF 2 ANCHOR STUDS WHICH SUPPORT THE TAIL HATCH PNEUMATIC SPRING (VEHICLE BODY END) BROKE, ALLOWING THE HATCH TO IMMEDIATELY FALL ON TO OPERATOR. ALTHOUGH THERE ARE 2 PNEUMATIC SUPPORTS, 1 IS INSUFFCIENT TO SUPPORT THE WEIGHT OF THE HATCH. SIMILAR EXPERIENCE WITH 1994 MODEL.
1 injured
ELECTRICAL SYSTEM:IGNITION:SWITCH Jul 22, 2005
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY Jul 22, 2005
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Jul 22, 2005
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
ELECTRICAL SYSTEM:IGNITION:MODULE Jul 22, 2005
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Jul 22, 2005
MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fire
WHEELS:RIM May 26, 2004
CONSUMER'S HUSBAND DISCOVERED THAT ONE OF THE RIMS HAD CRACKED IN THREE PLACES. *LA ANOTHER RIM WAS FOUND WITH CRACKS IN THREE PLACES AS WELL. *SC *JB
UNKNOWN OR OTHER Apr 22, 2004
MY TRANSMISSION DEVELOPED A BAD LEAK IN THE FRONT SEAL. I PAID TO HAVE THE TRANSAXLE REMOVED AND THE SEAL REPLACED. THE FLUID WAS CHANGED AS WELL AS THE FILTER AND THEN SHORTLY AFTERWARDS THE CARS OVERDRIVE STOPPED WORKING. IT WILL SHIFT INTO OVERDRIVE BUT IT WILL SHIFT RIGHT BACK OUT WHEN I STEP ON THE GAS EVEN THE LEAST LITTLE BIT. I COULD NOT AFFORD TO HAVE IT FIXED SO I PUT IT IN DRIVE AND DROVE IT FOR ABOUT 3 WEEKS AND YESTERDAY I WAS DOING ABOUT 60 AND THE CAR SHIFTED INTO SECOND GEAR FOR NO REASON AND THEN RIGHT BACK INTO THRID. THEN ABOUT A HALF MILE LATER IT BEGAN SHIFTING FROM THIRD TO SECOND AND BACK OVER AND OVER. TALK ABOUT GETTING JERKED AROUND! IT WAS LIKE SOMEONE STEPPING ON THE BRAKES! NOW I AM ON FOOT AND I AM ON FOOT AND DUE TO OUR GREAT ECONOMY I AM OUT OF WORK FOR THE TIME BEING. THEY SHOULD OFFER A MANUAL TRANSMISSION ON ALL THEIR CARS.
POWER TRAIN Apr 22, 2004
MY TRANSMISSION DEVELOPED A BAD LEAK IN THE FRONT SEAL. I PAID TO HAVE THE TRANSAXLE REMOVED AND THE SEAL REPLACED. THE FLUID WAS CHANGED AS WELL AS THE FILTER AND THEN SHORTLY AFTERWARDS THE CARS OVERDRIVE STOPPED WORKING. IT WILL SHIFT INTO OVERDRIVE BUT IT WILL SHIFT RIGHT BACK OUT WHEN I STEP ON THE GAS EVEN THE LEAST LITTLE BIT. I COULD NOT AFFORD TO HAVE IT FIXED SO I PUT IT IN DRIVE AND DROVE IT FOR ABOUT 3 WEEKS AND YESTERDAY I WAS DOING ABOUT 60 AND THE CAR SHIFTED INTO SECOND GEAR FOR NO REASON AND THEN RIGHT BACK INTO THRID. THEN ABOUT A HALF MILE LATER IT BEGAN SHIFTING FROM THIRD TO SECOND AND BACK OVER AND OVER. TALK ABOUT GETTING JERKED AROUND! IT WAS LIKE SOMEONE STEPPING ON THE BRAKES! NOW I AM ON FOOT AND I AM ON FOOT AND DUE TO OUR GREAT ECONOMY I AM OUT OF WORK FOR THE TIME BEING. THEY SHOULD OFFER A MANUAL TRANSMISSION ON ALL THEIR CARS.
WHEELS:RIM Feb 20, 2004
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT TWO FRONT RIMS CRACKED. *AK CONSUMER CALLED FORD MOTOR COMPANY AND SAID THAT THEY WON'T ADDRESS THE PROBLEM BECAUSE IT'S NOT ON WARRANTY OR RECALL. HOWEVER, CONSUMER REPLACED BOTH RIMS. *LA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Dec 2, 2003
WHEN ACCELERATING CONSUMER HAD TO DEPRESS THE GAS PEDAL SEVERAL TIMES TO GET THE VEHICLE TO MOVE. WHEN THE VEHICLE MOVED THE THROTTLE GOT STUCK, AND REVVED VERY HIGH. DEALER INFORMED THE CONSUMER THAT THE THROTTLE LINKAGE HAD A STICKING PROBLEM. *AK
TIRES:TREAD/BELT Aug 20, 2003
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE TREAD ON THE REAR DRIVER'S SIDE TIRE SEPARATED RAPIDLY, WHICH RESULTED IN COMPLETE DESTRUCTION OF THE TIRE. *AK THE WHEEL WELL AND BUMPER WERE DAMAGED AS A RESULT OF THE TIRE FAILURE. THE TIRE WAS REPLACED AND IT FAILED AGAIN WHILE TRAVELING ON THE HIGHWAY. THE WHEEL WELL AND BUMPER WAS AGAIN DAMAGED. *PH *JB
WHEELS:RIM Aug 1, 2003
CONSUMER NOTICED THAT REAR DRIVER'S SIDE RIM SPOKES ARE CRACKED. VEHICLE DID NOT HIT ANYTHING. *AK FOUR SPOKES WERE CRACKED COMPLETELY THREW. ANY MORE AND CONSUMER FACED LOSS OF WHEEL FROM THE VEHICLE. CONSUMER HAD THE SPARE PUT ON AND RIM REPLACED. CONSUMER LEARNED A PARTICULAR DEALERSHIP SELLS ONE OR MORE TO OTHER CUSTOMERS WITH THE SAME PROBLEM. ONE PARTICULAR CUSTOMER WENT TO THE DEALERSHIP WITH THREE DEFECTIVE RIMS. *PH
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Jul 16, 2003
REAR WINDOWS DO NOT ROLL DOWN. DEALER NOTIFIED.*AK
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Apr 21, 2003
THE VEHICLE EXPERIENCED THE PROBLEM AS STATED IN RECALL # 97 V 204 000, HOWEVER THE VEHICLE IDENTIFICATION WAS NOT INCLUDED IN THE RECALL. *JB
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Aug 22, 2002
VEHICLE WILL NOT RUN PROPERLY DUE TO THE TRANSFER CASE BEING DEFECTIVE. THERE IS A LOUD NOISE WHEN DRIVING. CONTACTED DEALER, AND THE DEALER NOTED THAT VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *YH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Mar 13, 2002
RIGHT FRONT SPINDLE AND KNUCKLE ASSEMBLY MALFUNCTIONED. DEALER HAS BEEN NOTIFIED. *AK RIGHT FRONT SPINDLE/KNUCKLE ASSEMBLY WAS REPLACED. RIGHT FRONT ROTOR, INNER AND OUTER WHEEL BEARINGS AND SEAL WERE ALL REPLACED. *TT
SUSPENSION:FRONT Mar 13, 2002
RIGHT FRONT SPINDLE AND KNUCKLE ASSEMBLY MALFUNCTIONED. DEALER HAS BEEN NOTIFIED. *AK RIGHT FRONT SPINDLE/KNUCKLE ASSEMBLY WAS REPLACED. RIGHT FRONT ROTOR, INNER AND OUTER WHEEL BEARINGS AND SEAL WERE ALL REPLACED. *TT
AIR BAGS:FRONTAL Dec 17, 2001
VEHICLE WAS IN A HEAD-ON COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL Nov 20, 2001
FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTICE HAS COST ME $000S ON MY 4 FORD AEROSTARS (1989, 1992, 1994, AND 1997 MODEL YEARS)
Fire
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Nov 20, 2001
FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTICE HAS COST ME $000S ON MY 4 FORD AEROSTARS (1989, 1992, 1994, AND 1997 MODEL YEARS)
Fire
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM Nov 20, 2001
FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTICE HAS COST ME $000S ON MY 4 FORD AEROSTARS (1989, 1992, 1994, AND 1997 MODEL YEARS)
Fire
AIR BAGS:FRONTAL Aug 3, 2001
VEHICLE WAS SLOWING DOWN GOING 35-45MPH IN THE RIGHT SLOW LANE. WHEN BRAKES WERE APPLIED, VEHICLE PICKED UP MORE SPEED, CAUSING CONSUMER TO LOSE CONTROL. VEHICLE RAN INTO ONE OF THE BEAMS UNDER UNDERPASS OF THE HIGHWAY. UPON IMPACT, FRONT DRIVER'S AIR BAG DIDN'T DEPLOY. CONSUMER'S FACE HIT STEERING. CONSUMER HAD 16 STICHES IN BOTTOM LIP. CONSUMER HAD A CASE, AND WAS NOT ALLOWED TO CONTACT DEALER AT THIS TIME.*AK
Crash 1 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Apr 27, 2001
WHEN IT RAINS/UNABLE TO OPEN DOOR LOCK FROM PASSENGER SIDE; UNEXPLAINED STALL CHECK/ENGINE LIGHT CAME ON/STARTED WITH NO PROBLEM
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Apr 19, 2001
FUEL PUMP USUALLY DOES NOT COME ON UNTIL REPEATEDLY TURNING IGNITION ON AND OFF, VEHICLE DIED TWICE WHILE DRIVING AND WOULD NOT RESTART UNTIL FUEL PUMP CAME ON, SMELLS LIKE VEHICLE OVERHEATING WHEN IT SHOULD NOT BE, SAME PROBLEMS AS DESCRIBED IN FORD PRESS RELEASE REGARDING RECALL 99 S 02, TAKEN TO (DIFFERENT) DEALERSHIP FOR REPAIR, DENIES PROBLEM IS RECALL RELATED
ELECTRICAL SYSTEM:IGNITION:SWITCH Apr 11, 2001
CONSUMER IS ABLE TO TURN IGINTION AND START VEHICLE WITHOUT KEY IN IT, CAUSING A SAFTEY HAZARD.*AK
INTERIOR LIGHTING Mar 9, 2001
WHEN SLIDING DOOR TOO CLOSE IT WILL NOT CONNECT AND LOCK, LIGHT STAYS ON BECAUSE DOOR IS NOT SHUT ALL THE WAY. *AK
STRUCTURE:BODY:DOOR Mar 9, 2001
WHEN SLIDING DOOR TOO CLOSE IT WILL NOT CONNECT AND LOCK, LIGHT STAYS ON BECAUSE DOOR IS NOT SHUT ALL THE WAY. *AK
VEHICLE SPEED CONTROL:LINKAGES Feb 27, 2001
CONSUMER TOOK VEHICLE INTO DEALER HAVE RECALL 00V425000/ ACCELERATOR CABLE REPAIRED. DEALER TOLD HER THEY WERE NOT AWARE OF THIS RECALL NOTICE AND REFUSED TO PERFORM WORK.*AK
SUSPENSION:FRONT:CONTROL ARM Feb 14, 2001
WHILE DRIVING MY VEHICLE THE RIGHT FRONT WHEEL BEARING EXPERIENCED A CATASTROPHIC FAILURE. THIS FAILURE RESULTED IN A SUDDEN LOSS IN ALMOST ALL BRAKING POWER AND LOSS OF FRONT RIGHT WHEEL NEARLY COMING OFF VEHICLE. THE ENTIRE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR,AND CALIPERAND BALL JOINTS WERE DETROYED . DUE TO THE NATURE OF THE REPAIR THE LEFT FRONT BRAKE ROTOR, CALIPER AND SHOES HAD TO BE REPLACED IN ORDER FOR THE VEHICLE TO OPERATE EFFICIENTLY. THIS INCIDENT COST IN EXCESS OF $1,400.00 TO REPLACE I RESEARCHED YOUR WEB SITE AND FOUND A IDENTICAL PROBLEM ODI ID 554544 I WOULD APPRECIATE ANY HELP IN A RESULTION TO RETRIEVE LOST EXPENCES AND AND MY NEXT BEST COURSE OF ACTION.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC Feb 14, 2001
WHILE DRIVING MY VEHICLE THE RIGHT FRONT WHEEL BEARING EXPERIENCED A CATASTROPHIC FAILURE. THIS FAILURE RESULTED IN A SUDDEN LOSS IN ALMOST ALL BRAKING POWER AND LOSS OF FRONT RIGHT WHEEL NEARLY COMING OFF VEHICLE. THE ENTIRE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR,AND CALIPERAND BALL JOINTS WERE DETROYED . DUE TO THE NATURE OF THE REPAIR THE LEFT FRONT BRAKE ROTOR, CALIPER AND SHOES HAD TO BE REPLACED IN ORDER FOR THE VEHICLE TO OPERATE EFFICIENTLY. THIS INCIDENT COST IN EXCESS OF $1,400.00 TO REPLACE I RESEARCHED YOUR WEB SITE AND FOUND A IDENTICAL PROBLEM ODI ID 554544 I WOULD APPRECIATE ANY HELP IN A RESULTION TO RETRIEVE LOST EXPENCES AND AND MY NEXT BEST COURSE OF ACTION.
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Feb 14, 2001
WHILE DRIVING MY VEHICLE THE RIGHT FRONT WHEEL BEARING EXPERIENCED A CATASTROPHIC FAILURE. THIS FAILURE RESULTED IN A SUDDEN LOSS IN ALMOST ALL BRAKING POWER AND LOSS OF FRONT RIGHT WHEEL NEARLY COMING OFF VEHICLE. THE ENTIRE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR,AND CALIPERAND BALL JOINTS WERE DETROYED . DUE TO THE NATURE OF THE REPAIR THE LEFT FRONT BRAKE ROTOR, CALIPER AND SHOES HAD TO BE REPLACED IN ORDER FOR THE VEHICLE TO OPERATE EFFICIENTLY. THIS INCIDENT COST IN EXCESS OF $1,400.00 TO REPLACE I RESEARCHED YOUR WEB SITE AND FOUND A IDENTICAL PROBLEM ODI ID 554544 I WOULD APPRECIATE ANY HELP IN A RESULTION TO RETRIEVE LOST EXPENCES AND AND MY NEXT BEST COURSE OF ACTION.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Feb 14, 2001
WHILE DRIVING MY VEHICLE THE RIGHT FRONT WHEEL BEARING EXPERIENCED A CATASTROPHIC FAILURE. THIS FAILURE RESULTED IN A SUDDEN LOSS IN ALMOST ALL BRAKING POWER AND LOSS OF FRONT RIGHT WHEEL NEARLY COMING OFF VEHICLE. THE ENTIRE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR,AND CALIPERAND BALL JOINTS WERE DETROYED . DUE TO THE NATURE OF THE REPAIR THE LEFT FRONT BRAKE ROTOR, CALIPER AND SHOES HAD TO BE REPLACED IN ORDER FOR THE VEHICLE TO OPERATE EFFICIENTLY. THIS INCIDENT COST IN EXCESS OF $1,400.00 TO REPLACE I RESEARCHED YOUR WEB SITE AND FOUND A IDENTICAL PROBLEM ODI ID 554544 I WOULD APPRECIATE ANY HELP IN A RESULTION TO RETRIEVE LOST EXPENCES AND AND MY NEXT BEST COURSE OF ACTION.
SUSPENSION:FRONT:WHEEL BEARING Sep 26, 2000
WHILE DRIVING THE RIGHT FRONT WHEEL BEARING FAILED, CAUSING DAMAGE TO THE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR, CALIPER AND BALL JOINTS. *MJS
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Aug 23, 2000
INTERMITTENT DISCHARGE OF BATTERY, CONTACT DEALER CANT FIND PROPLEM, FORD HAVE 3 SERVICE BULLETINS OUT ON PROBLEM,HAPPENS ON VEHICLES BUILD BEFORE CERTAIN TIME. *AK
VEHICLE SPEED CONTROL Aug 23, 2000
MAINLY WHEN VAN WAS IN PARK ENGINE REVVED UP BY ITSELF. ALSO, VAN HAD A SLIGHT INCREASE IN SPEED WHILE DRIVING. VAN WAS TAKEN TO THE DEALERSHIP. DEALERSHIP WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
WHEELS:RIM Aug 15, 2000
WHILE LOOKING WHEEL OVER NOTICED RIM WITH CRACK. *AK ALL THREE WHEELS HAVE CRACK AT THE SAME PLACE. *YH
VEHICLE SPEED CONTROL:LINKAGES Jun 26, 2000
CONSUMER WAS TURNING INTO A DRIVEWAY OFF OF A SMALL STREET, APPLIED BRAKES, AND THE VEHICLE SUDDENLY TOOK OFF ON ITS OWN. RPMS WENT UP, AND THE REAR TIRES WERE SPINNING. VEHICLE HIT A GARAGE WALL AND DOOR. *AK
Crash
VEHICLE SPEED CONTROL:CABLES Mar 28, 2000
VEHICLE WAS BROUGHT UP TO 65 MPH ON INTERSTATE HIGHWAY AND PLACED UNDER CRUISE CONTROL. VEHICLE ACCELERATED OUT OF CONTROL TO SPEEDS IN EXCESS OF 90MPH, AND WOULD NOT RESPOND TO ATTEMPTS TO DISENGAGE THROTTLE OR CRUSISE CONTROL. VEHILCE SLOWED DOWN TO SAFE SPEED BY CONSTANT BRAKING FOR APPROXIMATELY 10 MILES UNTIL "SAFE" AREA TO EXIT WAS FOUND. ATTEMPTS TO BRING VEHICLE TO STOP BY BREAKING, DOWNSHIFTING, APPLYING EMERGENCY BRAKE WAS UNSUCCESSFUL. VEHICLE FINALLY STOPPED BY TURNING IGNITION SWITCH OFF WHILE TRAVELING AT APPROX 25 MPH. VEHICLE TOWED TO CHEROKEE FORD IN WOODSTOCK. PROBLEM REPORTED TO BE MALFUNCTION OF ACCELERATOR CABLE. DAMAGE TO OTHER VEHICLE COMPONENTS NOT KNOWN AT THIS TIME. *AK
VEHICLE SPEED CONTROL Mar 28, 2000
VEHICLE WAS BROUGHT UP TO 65 MPH ON INTERSTATE HIGHWAY AND PLACED UNDER CRUISE CONTROL. VEHICLE ACCELERATED OUT OF CONTROL TO SPEEDS IN EXCESS OF 90MPH, AND WOULD NOT RESPOND TO ATTEMPTS TO DISENGAGE THROTTLE OR CRUSISE CONTROL. VEHILCE SLOWED DOWN TO SAFE SPEED BY CONSTANT BRAKING FOR APPROXIMATELY 10 MILES UNTIL "SAFE" AREA TO EXIT WAS FOUND. ATTEMPTS TO BRING VEHICLE TO STOP BY BREAKING, DOWNSHIFTING, APPLYING EMERGENCY BRAKE WAS UNSUCCESSFUL. VEHICLE FINALLY STOPPED BY TURNING IGNITION SWITCH OFF WHILE TRAVELING AT APPROX 25 MPH. VEHICLE TOWED TO CHEROKEE FORD IN WOODSTOCK. PROBLEM REPORTED TO BE MALFUNCTION OF ACCELERATOR CABLE. DAMAGE TO OTHER VEHICLE COMPONENTS NOT KNOWN AT THIS TIME. *AK
VEHICLE SPEED CONTROL Mar 26, 2000
CRUISE CONTROL SET AT APPROX 65 MPH ON INTERSTATE 75 NORTH OF ATLANTA. VEHICLE IMMEDIATELY ACCELARATED OUT OF CONTROL TO APPROXIMATELY 90 MPH AND WOULD NOT RESPOND TO ATTEMPTS TO DEACTIVATE CONTROL BY BRAKE, OR CRUISE CONTROL SWITCHES. AFTER ATTEMPTING TO CONTROL VEHICLE WHILE THE THROTTLE WAS WIDE OPEN AND BRAKES FIRMLY APPLIED FOR SEVERAL MILE TO FIND SAFE PLACE TO ATTEMPT STOPPING IT WAS BROUGHT TO A STOP BY COMBINATION OF BRAKING, DOWNSHIFTING, AND FINALLY TURNING OFF IGNITION SWITCH ON AN EXIT RAMP. ONCE STOPPED EXAMINATION OF ACCELATOR PEDAL SHOWED IN WAS STILL BEING HELD TO THE "FLOOR" BY CABLE. VEHICLE WAS TOWED TO CHEROKEE FORD DEALERSHIP IN WOODSTOCK GA AT APPROX 8:00 PM AND KEYS WERE LEFT IN DROP OFF BOX AT SERVICE AREA. VEHICLE WAS PURCHASED USED IN FALL 1997 AND AM NOT SURE IF 36 MONTH WARRANTY HAS BEEN EXCEEDED. POTENTIAL FOR SERIOUS AND LIFE THREATENING COLLISION WAS AVOIDED BUT AT UNKNOWN DAMAGE TO VEHICLE ENGINE AND TRANSMISSION. *AK
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Feb 25, 2000
THE ELECTRICAL SYSTEM INVOLVING THE HORN CONTINUALLY FAILS. THE HORN REGULARY GOES OFF WHILE THE VEHICLE IS NOT RUNNING. I HAVE REPLACED BOTH HORNS, THE LOW AND HIGH FREQUENCY. I HAVE REPLACED THE HORN RELAY. WITH EACH REPLACEMENT, THE HORN BURNS OUT BECAUSE IT IS OPERATED FOR EXTENDED PERIODS BECAUSE IT IS SET OFF BY SOMETHING IN THE SYSTEM. THIS USUALLY OCCURS AT NIGHT.