2019 CHEVROLET CRUZE
2 recalls, 33 complaints - 863 TSBs - 5/5 safety rating
20V668000 Oct 29, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. Th... Read more
Consequence
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet custom... Read more
18V576000 Aug 30, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insuf... Read more
Consequence
A reduction of braking performance can increase the risk of a crash.
Remedy
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer servi... Read more
Complaint Statistics
33 total complaints
5 crashes 2 fires 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 5 |
| UNKNOWN OR OTHER | 4 |
| POWER TRAIN | 4 |
| ELECTRICAL SYSTEM | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES | 2 |
| TIRES | 2 |
| AIR BAGS | 2 |
| SEATS | 1 |
UNKNOWN OR OTHER
Sep 1, 2026
Incident date: Aug 21, 2026
An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the dea... Read more
AIR BAGS
Sep 1, 2026
Incident date: Aug 21, 2026
An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the dea... Read more
ELECTRICAL SYSTEM
Sep 1, 2026
Incident date: Aug 21, 2026
An authorized Chevrolet dealer diagnosed an electrical problem on my 2019 Chevrolet Cruze and found that the HVAC case/condensate drain was disconnected. The dealer determined that condensate water had been draining into the passenger compartment instead of outside the vehicle. According to the dea... Read more
SEATS
Jul 1, 2026
Incident date: Jul 1, 2026
In March had issues with driver and passenger seats not moving up and down without getting stuck have to mess with it for awhile to move up or down and sometimes won't go to a directions it can move to seat even though setting it in a certain position every time turn off car and start goes to a posi... Read more
POWER TRAIN
Jul 1, 2026
Incident date: Jul 1, 2026
In March had issues with driver and passenger seats not moving up and down without getting stuck have to mess with it for awhile to move up or down and sometimes won't go to a directions it can move to seat even though setting it in a certain position every time turn off car and start goes to a posi... Read more
FUEL/PROPULSION SYSTEM
Apr 11, 2026
Incident date: Jul 5, 2025
The fuel tank is leaking at molded seam making the vehicle undriveable and a fire safety hazard. Contacting dealer Monday morning.
ELECTRICAL SYSTEM
Apr 11, 2026
Incident date: Jul 5, 2025
ICCU and fuse failure when it was being moved out from the garage. Got a “Check electrical system” notification when I turned it on following a level 2 charge the night before. It was with the dealer for exactly one month before I was able to pick it back up.
STEERING
Apr 27, 2025
Incident date: Jun 12, 2024
Traveling back from Tennessee I stopped for fuel when I started my truck to leave the warning light was on the dash for service power steering and I had no power steering I have checked the fuse but it does not appear to be bad I will take my truck to the shop tomorrow morning Monday 4/28/2025
FUEL/PROPULSION SYSTEM
Apr 27, 2025
Incident date: Jun 12, 2024
1st time - rear main seal blew out & engine lost all of its oil causing rocker arm to break & chains to slip-vehicle sputtered & DIED while driving down busy street & would not restart - my safety & safety of others driving behind me were at risk for causing a rear end accident and/or pile up crash ... Read more
UNKNOWN OR OTHER
Apr 27, 2025
Incident date: Jun 12, 2024
1st time - rear main seal blew out & engine lost all of its oil causing rocker arm to break & chains to slip-vehicle sputtered & DIED while driving down busy street & would not restart - my safety & safety of others driving behind me were at risk for causing a rear end accident and/or pile up crash ... Read more
UNKNOWN OR OTHER
Feb 9, 2025
Incident date: Feb 5, 2025
Sunroof shattered after a loud boom without warning. No preexisting damage prior to this happening. Nothing overhead that lead to damage. Just literally exploded
ENGINE
Jun 4, 2024
Incident date: Jun 3, 2024
My check engine light has been on for about a year, I have been told by both the dealerships here in Memphis/Collierville that as long as the light is an orange color there is nothing to worry about but it has been on consistently for about a year. I had a Diagnostic test done on [XXX] by Dr. Benz ... Read more
TIRES
Jun 4, 2024
Incident date: Jun 3, 2024
P205 65 R16 Blizzak tires were purchased in December 2023, online and I had them installed same week. I spoke to the employee who stated as long as I rotated the tires at 5,000 miles, I can drive them all year. I went to Discount tires on Saturday to have my tires checked since I was sliding in ... Read more
TIRES
Jun 4, 2024
Incident date: Jun 3, 2024
P205 65 R16 Blizzak tires were purchased in December 2023, online and I had them installed same week. I spoke to the employee who stated as long as I rotated the tires at 5,000 miles, I can drive them all year. I went to Discount tires on Saturday to have my tires checked since I was sliding in ... Read more
ENGINE
May 13, 2024
Incident date: May 10, 2024
The contact owns a 2020 Ford Escape. The contact stated that coolant was leaking from the vehicle. The contact replaced the radiator cap; however, the failure recurred, and coolant was added. The contact stated that approximately 2 gallons of coolant was added. The vehicle was taken to the dealer wh... Read more
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Feb 24, 2024
Incident date: Feb 24, 2024
The rear hatch liftgate hinges are not adequately structured to withhold pressure under normal use. Over varied short durations of time from the vehicle being new, the rear liftgate hinge's structure fails. The hinges split and crack. This damage occurs despite factory liftgate struts being in pl... Read more
ENGINE
Jun 14, 2023
Incident date: Jun 14, 2023
An OBD2 engine code of P2002 came up, so I took it to my local Ford Dealership. While it was at the dealership, I did a little research and found out that this crack on the DPF filter was a common occurrence on 2017-2020 F250 and F350 Powerstrokes. Ford is aware of this problem but they told me that... Read more
POWER TRAIN
Jan 8, 2023
Incident date: Dec 10, 2022
Transmission leak coming from the main seal on the transmission
VEHICLE SPEED CONTROL
Jun 23, 2022
Incident date: Jun 18, 2022
Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed does not adjust easily .... Read more
ENGINE
Jun 23, 2022
Incident date: Jun 18, 2022
Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed does not adjust easily .... Read more
POWER TRAIN
Apr 15, 2022
Incident date: Mar 30, 2022
I was driving and the car slide and went up a small hill and came down hard ending locked there was no ice
ENGINE
Apr 15, 2022
Incident date: Mar 30, 2022
I was driving and the car slide and went up a small hill and came down hard ending locked there was no ice
AIR BAGS
Mar 2, 2022
Incident date: Feb 24, 2022
The airbags did not deploy, and the driver hit the windshield.
Crash
1 injured
SERVICE BRAKES
Feb 14, 2022
Incident date: Feb 3, 2022
Brakes on vehicle failed while driving down the freeway, when I needed to slow down to take my exit. Brakes were hard, and would not stop the vehicle. I shifted into neutral, and used the ramp to stop the vehicle. Car is currently at the Wilsonville Chevrolet for repairs. When I spoke with the Shop... Read more
POWER TRAIN
Jan 26, 2022
Incident date: Dec 23, 2021
The contact owns a 2019 Chevrolet Cruze. The contact stated that in January of 2021 she had taken her vehicle to the dealer to be repaired due to a recall NHTSA Campaign Number: 20V668000 (Power Train). The contact stated that when she had taken her vehicle to be repaired, the dealer advised her tha... Read more
FUEL/PROPULSION SYSTEM
Jan 16, 2022
Incident date: Jan 16, 2022
Carvana
Crash
Fire
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jan 16, 2022
Incident date: Jan 16, 2022
Carvana
Crash
Fire
ELECTRICAL SYSTEM
Aug 6, 2021
Incident date: Jul 23, 2021
Front window defrost loses function/power, where the front window fogs up and can't see road ahead. Vehicle must be fully restarted to re-engage the defrost function. Radio also has the same issue.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jun 15, 2021
Incident date: Jun 15, 2019
The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer... Read more
VISIBILITY/WIPER
May 9, 2019
Incident date: Feb 21, 2019
THE WINDSHIELD THAT CHEVROLET PUTS IN THESE CARS IS NOT VERY CLEAR, I WORK IN THE GLASS INDUSTRY AND I NOTICE IT EVERY TIME I DRIVE IT. YOU CAN SEE DISTORTION IN THE FILM OF THE LAMINATED GLASS. THEY REPLACED THE WINDSHIELD ONCE, AND I STILL SEE THE DISTORTION.
SERVICE BRAKES
May 6, 2019
Incident date: May 4, 2019
MY CAR IS BRAND NEW BROUGHT IT AT 9MILES ON DASH. EXACTLY 2 MONTHS LATER OUTTA NOWHERE THERE WAS THIS GRINDING SOUND WHEN I WOULD BRAKE LIKE THE SOUND OF ROOTERS GRINDING AS IF BRAKES WHERE BAD ,,4 OTHER PEOPLE HEARD AND WITNESSED IT,, I PUMPED BRAKE IT FELT LIKE AND SOUND LIKE ONLY AIR BUT LOUD AIR... Read more
VEHICLE SPEED CONTROL
Feb 11, 2019
Incident date: Feb 10, 2019
I WAS STOPPED IN THE LEFT TURNING LANE ATTEMPTING TO CROSS A HIGHWAY. WHEN I TURNED LEFT THE VEHICLE WOULD NOT ACCELERATE. I PRESSED THE PEDAL ALL THE WAY DOWN BUT THE CAR WAS CREEPING. I COULD NOT CROSS THE HIGHWAY AND WAS STRUCK IN ONCOMING TRAFFIC. I WAS GIVEN A TICKET FOR FAILURE TO YIELD. I HI... Read more
Crash
2 injured
UNKNOWN OR OTHER
Feb 11, 2019
Incident date: Feb 10, 2019
I WAS STOPPED IN THE LEFT TURNING LANE ATTEMPTING TO CROSS A HIGHWAY. WHEN I TURNED LEFT THE VEHICLE WOULD NOT ACCELERATE. I PRESSED THE PEDAL ALL THE WAY DOWN BUT THE CAR WAS CREEPING. I COULD NOT CROSS THE HIGHWAY AND WAS STRUCK IN ONCOMING TRAFFIC. I WAS GIVEN A TICKET FOR FAILURE TO YIELD. I HI... Read more
Crash
2 injured
NHTSA Safety Ratings, 2019 CHEVROLET CRUZE
2019 Chevrolet Cruze 5 HB FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 4 / 5 ★★★★☆ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2019 CHEVROLET CRUZE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.6L 4-cyl, Automatic 9-spd (Front-Wheel Drive) | 31.0 | 48.0 | 37.0 | Diesel | $2,150 |
| 1.4L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 30.0 | 38.0 | 33.0 | Regular | $1,850 |
| 1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 28.0 | 38.0 | 32.0 | Regular | $1,900 |
CO2 Emissions: 294.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2019 CHEVROLET CRUZE
863 manufacturer communications from 438 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 150 |
| 060000 ENGINE AND ENGINE COOLING | 109 |
| 110000 ELECTRICAL SYSTEM | 76 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 75 |
| 100000 POWER TRAIN | 59 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 41 |
| 060000 ENGINE (PWS) | 40 |
| 080000 FUEL SYSTEM, DIESEL | 36 |
23-NA-032
Apr 29, 2024
060000 ENGINE AND ENGINE COOLING
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-007
Feb 13, 2024
160000 STRUCTURE
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
22-NA-007
Feb 13, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
22-NA-007
Feb 13, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
20-NA-024
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
20-NA-024
Jan 30, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
18-NA-035
Jan 23, 2024
100000 POWER TRAIN
This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-021
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
23-NA-021
Nov 16, 2023
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
21-NA-135
Nov 16, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
Aug 2, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
10-06-05-002M
Aug 2, 2023
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
16-NA-244
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Showing 100 of 863 bulletins.
NHTSA Safety Investigations, CHEVROLET CRUZE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ12002
Opened: Oct 15, 2012 , Closed: Oct 20, 2014
Chapman Chevrolet / Cruze Engine Recall
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more
PE12010
Opened: Mar 28, 2012 , Closed: Jul 19, 2012
Engine compartment fire
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more
CHEVROLET CRUZE - All Years Overview
Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).
44
Total Recalls
5,786
Total Complaints
2
Investigations
467
Reported Crashes
134
Reported Fires
5
Reported Deaths
CHEVROLET CRUZE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.