2014 CHEVROLET CRUZE

10 recalls, 1,106 complaints - 2,531 TSBs - 5/5 safety rating

AIR BAGS:SIDE/WINDOW

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy

Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall i... Read more

2,099 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy

Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

20,712 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Consequence

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy

Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

9,264 vehicles affected

Manufacturer: General Motors, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201... Read more

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall ... Read more

8,367 vehicles affected

Manufacturer: General Motors LLC

STEERING

Defect Description

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the t... Read more

Consequence

Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

10 vehicles affected

Manufacturer: General Motors LLC

EQUIPMENT:ELECTRICAL

Defect Description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 201... Read more

Consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-10... Read more

2,990 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS

Defect Description

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the... Read more

Remedy

GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

29,019 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact C... Read more

174,046 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage f... Read more

Consequence

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to sto... Read more

Remedy

General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-87... Read more

355 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence

Remedy

General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

3,161 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

1,106 total complaints 109 crashes 25 fires 92 injuries

Top Reported Components

Component	Complaints
ENGINE	209
ELECTRICAL SYSTEM	169
POWER TRAIN	105
UNKNOWN OR OTHER	97
STEERING	94
ELECTRONIC STABILITY CONTROL (ESC)	69
AIR BAGS	64
FUEL/PROPULSION SYSTEM	51
VISIBILITY/WIPER	44
SERVICE BRAKES	34

Incident date: Aug 21, 2026

For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat... Read more

Incident date: Aug 21, 2026

Incident date: Aug 11, 2026

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

Crash 1 injured

Incident date: Aug 11, 2026

Crash 1 injured

Incident date: Aug 11, 2026

Crash 1 injured

Incident date: Jul 25, 2026

The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact ... Read more

Incident date: Jul 12, 2025

I am reporting two issues with my vehicle that I believe require further attention and repair assistance. I am requesting that both issues be properly repaired without any charges to me. There are no warning lights, error messages, or other dashboard warnings related to either issue. However, both c... Read more

Incident date: Jul 12, 2025

I have had my 2018 10R80 transmission get hung in gear and not be able to take off in traffic and also downshifting on its own and loosing a few gears while driving vehicle on highway. I see where Ford did a CDF drum change on newer model transmissions but nothing has been done on 2018???? To me thi... Read more

Incident date: Jul 12, 2025

Incident date: May 25, 2026

Tail light bar fractured spontaneously without any external physical impact due to structural over-tightening at the factory, creating a risk of water intrusion that can short out required FMVSS rear lighting. What the data shows is that this isn't a random occurrence — it's a known manufacturing... Read more

Incident date: Apr 1, 2026

The auto idle stop on this specific vehicle has left me stopped in traffic numerous times. If left on, it frequently will cause the car to turn off when attempting to start from a stop at a intersection, causing a back up or near collision in some instances. It takes 5 - 10 seconds minimum to reco... Read more

Incident date: May 27, 2026

While the vehicle is in motion, it is loudly beeping that there is a problem with the rear tailgate and that it is open when it is closed. This is due to manufacturing defect wherein water is getting into the tailgate control module and ruining the electronics. This is making the tailgate unusable a... Read more

Incident date: May 25, 2026

Loud unbearable static noises coming from speakers. Hard to stay focused when driving. Was told by the dealership that it's the radio control head.. Very expensive to replace. Now I'm hearing a lot more people are having the same issue with their Honda Accord. This is a mental and road safety concer... Read more

Incident date: May 25, 2026

four cracked windshields while driving from debris hitting windsheild

Incident date: May 25, 2026

Supplemental Restraint System Problem deactivates airbags and dealers do not want to fix it under warranty.

Incident date: May 14, 2026

Engine failure after passing PICO test. Engine completely locked up on a busy highway without the ability to even put it in neutral. Yes, confirmed by dealer that there were metal shavings in the fluid. Inspected by authorized dealer. No lights came on in the vehicle prior to the engine failure.

Incident date: May 4, 2026

I am writing to report safety concerns regarding my 2018 Kia Soul Plus. I have been experiencing several engine issues, including knocking noises, hesitation during acceleration, excessive oil consumption, and an active check engine light. Recently, while driving with my daughter, the vehicle began... Read more

Incident date: Apr 29, 2026

Service traction control and stabil has repeatedly came on it messes with the car by slowing it down

Incident date: Nov 17, 2025

The vehicle has experienced ongoing and unresolved issues despite multiple service visits. The primary concern is excessive engine vibration. It shakes concerningly when backed into a driveway at an incline and placed in park. This occurs while the vehicle is stationary and idling. The issue has be... Read more

Incident date: Nov 17, 2025

When it rain outside, my passenger side floor has a puddle of rainwater. This happened at least 4 times over the life of my vehicle.

Incident date: Jan 19, 2026

I am reporting a catastrophic engine failure involving my 2023 GMC Yukon XL Denali, which was subject to a GM-issued recall related to engine failure. On January 10, 2026, at approximately 1:00 a.m., while traveling at highway speed (approximately 65+ mph) on a multi-lane highway, the engine sudden... Read more

Incident date: Jan 21, 2026

The driver’s seat / passenger seat assembly, including seat rails, mounting brackets, and Smart Junction Box (SJB) connections if electrical adjustment was involved, completely failed during a crash. The seat lifted off the floor anchors and almost entirely came apart, including both the seat cush... Read more

Crash 2 injured

Incident date: Nov 29, 2025

Subject: Vehicle safety complaint — dashboard/windshield reflection severely impairing visibility on 2014 Toyota Corolla (VIN: [XXX] ) To Whom It May Concern, I am writing to report a serious safety issue with my 2014 Toyota Corolla, VIN [XXX] . Under certain daylight conditions, the dashboard (... Read more

Incident date: Jul 23, 2025

The Toyota Crown Signia Tire Pressure Monitoring gauge has to be reset to properly display on each start versus staying in place on the drivers monitoring dashboard. All other driver monitoring aids, once selected to display on the monitoring dash, stay in place per each start cycle. This has exis... Read more

Incident date: Sep 1, 2025

The Auto engine idle stop system just quits and stalls out at intersections. I have to put the car in park and restart the vehicle. Some times it takes a few minutes to get it moving. I’ve brought it to the dealership and they updated the software but it didn’t make any difference. It doesn’t... Read more

Incident date: Nov 6, 2025

The back up camera cuts out while backing up. The lines vanish and leave only the picture. The check engine light comes on with the throttle body being the culprit.

Incident date: Oct 28, 2025

I was driving at 45 mph during a sunny day with normal traffic flow. The right rear tire had suddenly exploded. It almost caused a major accident. Upon inspection, the tire was totally blew out. Only the rim was left. The tire expert at Northside Lexus dealer in Houston said he had seen hundreds of... Read more

Incident date: Oct 28, 2025

Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what

Incident date: Oct 28, 2025

The check 4wd light on, the PTU needs replaced

Incident date: May 1, 2025

When stopped at an intersection the car stalled. It would not restart for three minutes and caused a dangerous situation for my family and children in the car while traffic was moving. There were no warning signs, lights, or engine codes. The problem is random and cannot reproduced. The car is ... Read more

Incident date: May 1, 2025

While driving in downtown boston in heavy traffic (stop and go) braking did not stop the vehicle when removing my foot from the brake and reapplying and the braking was extremely hard, the vehicle nearly collided into the vehicles in front of me. This issue persisted continously for the duration of ... Read more

Incident date: Aug 5, 2025

Transmission is very jerky. Dealership confirms that the torque converter needs replaced.

Incident date: Dec 27, 2023

Inside driver door rivets broke preventing door closing and latch is flopping inside door

Incident date: Dec 27, 2023

The contact leased a 2023 Nissan Frontier. The contact stated the normal tire pressure was 35; however, the tire pressure had increased to 37, 39, and 40 while driving on several occasions. Additionally, the contact stated while driving 70-75 MPH and attempting to overtake another vehicle, the vehic... Read more

Incident date: Dec 27, 2023

I was driving down the highway and heard what sounded like a gunshot. I looked up and my entire sunroof was shattered. There was no impact and nothing fell on my roof. The glass soon fell mostly down all over my husband and myself.

Incident date: May 13, 2025

I own a 2023 GMC Yukon Denali with the 6.2L V8 engine. A safety recall was recently issued for this vehicle due to a potential engine defect that could result in sudden and severe failure. However, GM has not provided a remedy, and dealerships are unable to offer any repair or trade-in options while... Read more

Incident date: May 13, 2025

The engine light constantly appears along with the "Schedule Maintenance Soon" light. Taken to dealership many times within my 3 month warranty and no definite reason was given.The vehicle rides very bumpy though sway bar was inspected and supposedly repaired by dealership during my 3 month warranty... Read more

Incident date: May 13, 2025

Incident date: May 1, 2025

Transmission was making a wine noise. Little grind but winey noise. Went away. Came back few min later at shifting and went away thank went home

Incident date: Apr 28, 2025

I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, fo... Read more

Incident date: Jan 10, 2025

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted. The contact was able to pull over to a nearby parking lot, and the vehicle was turned off and restarted to continue driving. The vehicle was taken to the dealer,... Read more

Incident date: Jan 10, 2025

Incident date: Apr 8, 2025

The backup camera and related system on the 2022 Ford Explorer ST has malfunctioned and failed to show any images. I'd had the vehicle to the dealer on 3 occasions, whereby I've just learned the issue was improperly diagnosed by another dealer as a faulty camera, but the real problem of a faulty pr... Read more

Incident date: Apr 8, 2025

COOLANT LEAKED INTO THE EMGINE BLOCK THAT RESULTED IN THE ENGINE BEING DAMAGED SO IT NEEDED TO BE REPLACED AT MY EXPENSE. THE CAR WAS PURCHASED ON JULY 2022 AND ONLY HAS 17500 MILES ON IT. THIS IS A KNOW PROBLEM WITH MANY LINCOLN KMC'S. I THINK LINCOLN SHOULD PAY FOR ENGINE REPLACTMENT.

Incident date: Mar 11, 2025

The contact owns a 2014 Hyundai Sonata. The contact stated that while the vehicle was parked, the contact attempted to open the trunk manually using the key fob; however, the trunk intermittently failed to open. No warning light was illuminated. The vehicle was taken back to the residence. The vehic... Read more

Incident date: Feb 26, 2025

Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

Incident date: Feb 26, 2025

Back up camera is almost useless in very dark situations. Back up lights on vehicle wash out the view and all you can see are the red marker lines. Needs either brighter back up lights or a better camera definition. You cannot see a children's bike or other things while trying to back up.

Showing 50 of 1,106 complaints.

NHTSA Safety Ratings, 2014 CHEVROLET CRUZE

2014 Chevrolet Cruze 4 DR FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 CHEVROLET CRUZE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (S6) (Front-Wheel Drive)	27.0	44.0	32.0	Diesel	$2,500
1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive)	26.0	36.0	30.0	Regular	$2,050
1.8L 4-cyl, Manual 6-spd (Front-Wheel Drive)	25.0	35.0	29.0	Regular	$2,100
1.8L 4-cyl, Automatic (S6) (Front-Wheel Drive)	22.0	34.0	26.0	Regular	$2,350
1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive)	26.0	37.0	30.0	Regular	$2,050

CO2 Emissions: 314.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 CHEVROLET CRUZE

2,531 manufacturer communications from 1456 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	351
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	251
110000 ELECTRICAL SYSTEM	208
060000 ENGINE AND ENGINE COOLING	158
060000 ENGINE (PWS)	148
356000 EQUIPMENT ADAPTIVE/MOBILITY	100
353000 EQUIPMENT:ELECTRICAL	85
100000 POWER TRAIN	73

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

350000 EQUIPMENT

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start-up and possible flywheel replacement if the starter and fuse block ha

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block ha

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

080000 FUEL SYSTEM, DIESEL

This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

080000 FUEL SYSTEM, DIESEL

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

080000 FUEL SYSTEM, DIESEL

This service bulletin provides information on availability of Diesel Fuel additives.

060000 ENGINE AND ENGINE COOLING

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

Showing 100 of 2,531 bulletins.

NHTSA Safety Investigations, CHEVROLET CRUZE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2011

Chapman Chevrolet / Cruze Engine Recall

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more

PE, Closed , Model Year: 2011

Engine compartment fire

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more

CHEVROLET CRUZE - All Years Overview

Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).

44 Total Recalls

5,786 Total Complaints

2 Investigations

467 Reported Crashes

134 Reported Fires

5 Reported Deaths

CHEVROLET CRUZE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	2	33	View
2018	3	166	View
2017	2	295	View
2016	4	395	View
2015	4	383	View
2014 (current)	10	1,106
2013	5	936	View
2012	7	1,354	View
2011	7	1,116	View
2010	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 CHEVROLET CRUZE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 CHEVROLET CRUZE

Safety Technology

EPA Fuel Economy, 2014 CHEVROLET CRUZE

Technical Service Bulletins, 2014 CHEVROLET CRUZE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET CRUZE

CHEVROLET CRUZE - All Years Overview

CHEVROLET CRUZE - Year by Year

Other CHEVROLET Models