2012 CHEVROLET CRUZE

7 recalls, 1,354 complaints - 2,403 TSBs - 5/5 safety rating

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201... Read more

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall ... Read more

8,367 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS

Defect Description

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro ... Read more

Consequence

If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy

GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

31,520 vehicles affected

Manufacturer: General Motors LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Defect Description

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the aff... Read more

Consequence

A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy

General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

292,879 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS

Defect Description

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence

Remedy

GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

4,167 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS

Defect Description

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence

If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy

General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

2,949 vehicles affected

Manufacturer: General Motors LLC

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence

THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CE... Read more

53,239 vehicles affected

Manufacturer: GENERAL MOTORS LLC

ENGINE AND ENGINE COOLING

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RES... Read more

Consequence

EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. TH... Read more

413,148 vehicles affected

Manufacturer: GENERAL MOTORS LLC

Complaint Statistics

1,354 total complaints 106 crashes 28 fires 38 injuries

Top Reported Components

Component	Complaints
ENGINE	257
ELECTRICAL SYSTEM	198
SERVICE BRAKES	142
POWER TRAIN	131
ELECTRONIC STABILITY CONTROL (ESC)	109
STEERING	107
UNKNOWN OR OTHER	83
VEHICLE SPEED CONTROL	50
FUEL/PROPULSION SYSTEM	43
AIR BAGS	38

Incident date: Aug 30, 2026

I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.

Fire

Incident date: Jun 15, 2026

NHTSA Safety Complaint DraftVehicle Information:Year/Make/Model: 2013 Audi S5 Premium Plus CoupeVIN: [XXX]: Power Train / Transmission (7-Speed Dual-Clutch S-Tronic / DSG)Description of Safety Defect:I am writing to report a severe, recurring safety defect regarding the 7-speed dual-clutch transmiss... Read more

Incident date: May 28, 2026

When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground

Incident date: May 28, 2026

A major engineering and material design failure occurred involving internal fluid containment seals, resulting in a severe electrical safety hazard. Pressurized engine coolant breached an internal component seal and began migrating internally directly through the vehicle's engine wiring harness via... Read more

Incident date: May 28, 2026

When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground

Incident date: Apr 25, 2026

The brake pedal does not feel right and the car continues to roll. My mechanic found that the brake pedal vacuum boosters commonly fail on this model. He repaired it and less than a year later it has failed again. I heard the air leak when pressing the pedal and the car does not stop, it continues t... Read more

Incident date: Apr 25, 2026

Code P052E after oil changed. seems to happen often judging my forums.

Incident date: Apr 25, 2026

The rpm will shoot up to 6 without movement. It doesn’t want to stop or go and it says park is unavailable. There have been many recalls on this vehicle, this is a premature failure and a huge safety concern the resulted in my car being undrivable.

Incident date: Mar 30, 2026

The contact owns a 2023 Lincoln Aviator. The contact stated while reversing, the rear-view camera did not function as intended. The contact stated that the rear-view camera display flipped the image to the front of the vehicle. In addition, the rear-view camera system did not alert the contact. The ... Read more

Crash

Incident date: Mar 30, 2026

Electric power steering stops working then will work for several days then out of nowhere it will stop working again. This causes unsafe driving as when I was crossing a 4 lane highway the steering pulled out of my hands had cars been coming this could have been very serious. Dealer could not get tr... Read more

Incident date: Mar 21, 2026

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle suddenly decelerated to 40 MPH and failed to properly accelerate. The check engine warning light was illuminated and there was a knocking sound coming from the engine. The contact pulled o... Read more

Incident date: Jan 2, 2026

2014 Honda pilot touring--ENGINE-is running through oil faster than it should. The spark plugs/coil packs have all been replaced now. Starting with 1 an 3.I was driving down the road and it started stalling out while I was in traffic about 8 mo.ago . The vehicle didn't want to go anywhere an when it... Read more

Incident date: Sep 3, 2025

This 2020 Honda Fit has experienced a "multipurpose camera unit/millimeter wave radar internal electronic failure" that will cost $2,000 to repair. Neither Honda nor my auto dealership will help me and insist it isn't under any kind of warranty or covered by a recall.

Incident date: Sep 6, 2025

Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.

Incident date: Feb 1, 2025

Catastrophic engine failure to the GM 6.2L engine. Mechanical issue - cam or crankshaft came apart. Safety to myself and/or others as I was driving on the road in traffic when the issue occurred and had complete loss of power. I was able to avoid traffic and get the SUV to the shoulder of the r... Read more

Incident date: Jul 8, 1999

I was driving down the interstate and the vehicle was struck by lightning. The vehicle lost all electrical power. As a result, the brakes did not work. Luckily, I was able to safely coast to a stop in the median. If the brakes can be more than 90% compromised during complete electrical failure, ... Read more

Incident date: Nov 14, 2024

I have been having to put catalytic converter cleaner in my car to keep it running. The catalytic converter is bad more than one of them actually. I have also been having to add oil every week almost because it burns through oil so fast. I was on the highway today and my car went down to 30 miles an... Read more

Incident date: Nov 14, 2024

On August 17, 2024, my 2017 Kia Sportage suddenly lost power on the highway. The check engine light came on seconds before the engine seized completely. I was able to pull into the breakdown lane because I was already in the exit lane. It was a very frightening moment and could have been dangerous i... Read more

Incident date: Nov 14, 2024

My door handles (all) were replaced per the last recall on the car. Even after the fix, the door handles only work some of the time. And, the locking mechanism is having problematic issues as well. I can assure you that the recall was was unsuccessful.

Incident date: Dec 14, 2024

As I was driving my car jolted and I saw a message that read engine off steering power low go to safety but my car turned off shortly right after. I was lucky it wasnt A busy hour otherwise I could have been in an accident. I was driving and the car turned off on me! Took it to Toyota no codes showi... Read more

Incident date: Nov 1, 2024

Infotainment screen goes blank all the time. Nothing at all on the screen including back up camera. Now it is causing the other sensors not to work so you don't know if you are close to hitting something. Honda has had this issue now for years.

Incident date: Dec 25, 2022

The contact owns a 2018 Honda Accord. The contact stated while driving at an undisclosed speed, the vehicle hesitated before accelerating. The accelerator pedal was depressed and went to the floorboard; however, the vehicle failed to accelerate above 25-30 MPH. The failure had become more frequent a... Read more

Incident date: Oct 8, 2024

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ha... Read more

Incident date: Sep 16, 2024

The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice ... Read more

Incident date: Sep 8, 2024

On or about 13 May 2024 my family and I traveling. During the travel the vehicle displayed “Hybrid System Stop and Do Not Drive”. We took it in to Kia during the time that they had the vehicle, they informed us that it needed an ECU update (recall). When services were finished, we picked up the... Read more

Incident date: Sep 8, 2024

The passenger-side front airbag Occupancy Detection System harness failed on my vehicle. The dealer charged me for a replacement, even though this part was recalled. They said they could not perform the repair free of charge because the recall was not listed for my VIN. I attempted to contact Sub... Read more

Incident date: Apr 10, 2020

The engine in our 2017 Ford Escape 2.0 liter ecoboost has again died from coolant intrusion. This is the second engine since new. The first engine had 55k miles on it and the second one has died at 67k. Both engines have been destroyed by the coolant intrusion design flaw issue Ford has been well aw... Read more

Incident date: Jul 11, 2024

Steering can stick and cause a momentary increase in steering effort that could potentially cause overcorrection and an increased risk of a crash. The issue seems to occur after long bouts of highway driving and in warmer weather. My steering rack was just replaced under warranty -- but the issue ... Read more

Incident date: Jul 11, 2024

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Jul 11, 2024

The contact owns a 2016 Honda CR-V. The contact stated that on several occasions while stopped, the vehicle vibrated abnormally. The vehicle was taken to a dealer on several occasions however, the cause of the failure was not able to be duplicated on the first occasion. The contact stated that on th... Read more

Incident date: Mar 4, 2024

Vehicle has a little over 100,000 miles on it. Issue started happening on and off starting at ~85k miles. Steering will resist/stick when making small adjustments while driving on a straight road or a wide curve causing overcorrection. The amount of sticking seems to vary depending on the amount of ... Read more

Incident date: Mar 21, 2024

The rearview camera system stopped functioning on about 2/29/2024. At around the same time, the front proximity sensor began to intermittently falsely indicate an object in the vehicle's path when there is no object, including when the vehicle is traveling at speed in the roadway with no other vehi... Read more

Incident date: Mar 21, 2024

Driving down highway 56mph went ro pass and the accelerate stayed wide open causing to go off road to shut off truck to be able to slow down and hopefully stop. Hit the gravel on shoulder to avoid collision with other cars spun out of control going in ditch

Crash

Incident date: Mar 21, 2024

The connector module under the passenger side front seat that control the air bag is consistently triggered by bump or seat movement which sets off service airbag warning light. This therefore puts my car at risk for not properly deflating airbags on impact. This has been fixed at a local shop in 20... Read more

Incident date: Aug 10, 2023

In April of 2023 I reported to Honda corporate and a local dealership that I was having an issue with “sticky” steering. I took it to the dealer, and was told there were no recalls, and that they couldn’t replicate the problem. I just left it to even though I could still feel it. Now, as of Ma... Read more

Incident date: Feb 7, 2024

The harness strap/belt was damaged/frayed due to friction along harness/belt path under both the right and left sides of the lap portion of the belt- under the seat cover/pad where it exits from under the seat. There is increased resistance when adjusting the harness/belt in the fully reclined posit... Read more

Incident date: Jan 18, 2024

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and wa... Read more

Incident date: Jan 16, 2024

Sun roof was closed and exploded while driving 40mph. it could have splatered glass on any vehicle behind me.. Honda replaced the window and components . The repair cost $2205.35 which i had to pay to have my car released My insurance hasn't paid anything yet. The weather was clear and dry.50 deg. ... Read more

Incident date: Jan 16, 2024

Coming down a ridge with a loaded hay trailer approximately 14500 pounds, the Service Electronic Braking System and Service Automatic Braking System messages appeared in the cluster EVIC display and the service brake and traction control warning lamps illuminated and there was associated chime. I ap... Read more

Incident date: Nov 14, 2023

The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not take care of the issue and did not care about safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came... Read more

Incident date: Oct 10, 2023

ABS module and Hydraulic Control Unit have both failed multiple times. Known issue to RAM with no recall issued. Advised not to drive the truck until the parts are available as the brakes may completely fail unexpectedly, leading to loss of stopping ability/accident.

Incident date: Oct 10, 2023

Adaptive brake assist slammed on the brakes without warning at 20-30mph while crossing railroad tracks bringing the van to a complete stop and putting it into park with the parking brake engaged while on the tracks. No object or vehicle was in the path of the van or anywhere nearby. Cargo slid forwa... Read more

Incident date: Oct 10, 2023

Passenger door lock/unlocked, not working. Buzz noise when operating key fob; actuator malfunction. Can't open door manually.

Incident date: Oct 16, 2023

Over several occasions, this Model 3 Tesla has engaged the brakes heavily while using the autopilot, lane-assist function. This has always happened while going highway speeds. The braking is very abrupt and without any apparent reason (nothing in the front or beside the car). I do not recall this... Read more

Incident date: Oct 16, 2023

This has happened several times to me! While driving the steering wheel locks up and I have to coast to a stop to turn off the engine to reset the wheel. It has happened going 60mph down the hwy with my 3 young kids in the backseat. Going 30mph and I have almost hit two cars because of this. If I c... Read more

Incident date: Oct 16, 2023

Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

Incident date: Oct 17, 2023

The engine began to misfire on cylinder 1.The check engine light came on and verified the problem. The sparkplugs were replaced and coil 1 was swapped with #2 to ensure the coil wasn't malfunctioning. the problem resolved for a couple of days and once again misfires and the check engine light indic... Read more

Incident date: Sep 15, 2022

Rattling noise we’ll driving and when going over 30 mph can lose control

Crash 1 injured

Incident date: Sep 15, 2022

Antilock brake and traction control stop working randomly. Alarms pop up on Dash board. Seems to happen more when it is humid out. With these safety devices not working the truck is not safe to drive and since the problem is random dealer can not find the cause.

Incident date: Sep 15, 2022

Rattling noise we’ll driving and when going over 30 mph can lose control

Crash 1 injured

Showing 50 of 1,354 complaints.

NHTSA Safety Ratings, 2012 CHEVROLET CRUZE

2012 Chevrolet Cruze 4 DR FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2012 CHEVROLET CRUZE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive)	26.0	36.0	30.0	Regular	$2,050
1.8L 4-cyl, Automatic (S6) (Front-Wheel Drive)	22.0	34.0	26.0	Regular	$2,350
1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive)	26.0	37.0	30.0	Regular	$2,050
1.8L 4-cyl, Manual 6-spd (Front-Wheel Drive)	25.0	35.0	29.0	Regular	$2,100

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2012 CHEVROLET CRUZE

2,403 manufacturer communications from 1397 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	325
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	241
110000 ELECTRICAL SYSTEM	204
060000 ENGINE AND ENGINE COOLING	145
060000 ENGINE (PWS)	133
356000 EQUIPMENT ADAPTIVE/MOBILITY	106
353000 EQUIPMENT:ELECTRICAL	100
100000 POWER TRAIN	82

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start-up and possible flywheel replacement if the starter and fuse block ha

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block ha

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

Showing 100 of 2,403 bulletins.

NHTSA Safety Investigations, CHEVROLET CRUZE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2011

Chapman Chevrolet / Cruze Engine Recall

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more

PE, Closed , Model Year: 2011

Engine compartment fire

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more

CHEVROLET CRUZE - All Years Overview

Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).

44 Total Recalls

5,786 Total Complaints

2 Investigations

467 Reported Crashes

134 Reported Fires

5 Reported Deaths

CHEVROLET CRUZE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	2	33	View
2018	3	166	View
2017	2	295	View
2016	4	395	View
2015	4	383	View
2014	10	1,106	View
2013	5	936	View
2012 (current)	7	1,354
2011	7	1,116	View
2010	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 CHEVROLET CRUZE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 CHEVROLET CRUZE

Safety Technology

EPA Fuel Economy, 2012 CHEVROLET CRUZE

Technical Service Bulletins, 2012 CHEVROLET CRUZE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET CRUZE

CHEVROLET CRUZE - All Years Overview

CHEVROLET CRUZE - Year by Year

Other CHEVROLET Models