2011 CHEVROLET CRUZE

7 recalls, 1,116 complaints - 2,200 TSBs - 5/5 safety rating

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201... Read more

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall ... Read more

8,367 vehicles affected

Manufacturer: General Motors LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Defect Description

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the aff... Read more

Consequence

A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy

General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

292,879 vehicles affected

Manufacturer: General Motors LLC

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence

THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CE... Read more

53,239 vehicles affected

Manufacturer: GENERAL MOTORS LLC

ENGINE AND ENGINE COOLING

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RES... Read more

Consequence

EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. TH... Read more

413,148 vehicles affected

Manufacturer: GENERAL MOTORS LLC

STEERING:GEAR BOX:SHAFT SECTOR

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

Consequence

THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, O... Read more

128,911 vehicles affected

Manufacturer: GENERAL MOTORS LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INT... Read more

Consequence

THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy

DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

100,308 vehicles affected

Manufacturer: GENERAL MOTORS LLC

STEERING

Defect Description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

Consequence

SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

2,100 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

1,116 total complaints 66 crashes 31 fires 63 injuries 4 deaths

Top Reported Components

Component	Complaints
ENGINE	247
POWER TRAIN	166
ELECTRICAL SYSTEM	90
UNKNOWN OR OTHER	78
ELECTRONIC STABILITY CONTROL (ESC)	75
VEHICLE SPEED CONTROL	72
SERVICE BRAKES	61
STEERING	49
FUEL/PROPULSION SYSTEM	41
AIR BAGS	38

Incident date: Jun 15, 2026

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depress... Read more

Incident date: Jun 18, 2026

My 2024 Honda Prologue (VIN [XXX]) only has 16K miles on this vehicle. Both front half-shaft CV joints are failing and have been failing for the last SEVERAL months by manifesting a persistent and worsening very loud clicking when loading and unloading the drive-train, driving up hill and executing ... Read more

Incident date: Jun 18, 2026

Incident date: Mar 18, 2020

Multiple times while driving vehicle with shut off and light will flash on dash. Everytime take vehicle to deal to check always told that it can’t be duplicated everything is working. Started happen last summer and happen about 5 times since then. Last time it happen was in march took it to the de... Read more

Incident date: Mar 18, 2020

My 2021 Chevrolet Equinox, VIN [XXX] , previously showed an active recall related to fuel system and stalling issues. The recall no longer appears under my VIN, but the same dangerous symptoms are happening. The vehicle jerks during acceleration, hesitates, loses power, and stalls while driving. Th... Read more

Incident date: Apr 13, 2026

The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspe... Read more

Incident date: Apr 1, 2026

On friday, march 27th, 2026. My 2019 ford ranger began shaking before the engine stalled. Warning lights for an engine check came on and my vehicle would not go above 20 mph after restarting. When pressing on the accelerator the engine would rev but the vehicle would not accelerate. I took the 2019 ... Read more

Incident date: Apr 1, 2026

My car has randomly loss power and shut off and the SVD 4x4 light has came on.

Incident date: Apr 1, 2026

I am submitting additional documentation related to NHTSA complaint #11723932 for my 2017 Honda Pilot. I have obtained a transmission inspection report confirming that the failure was caused by a defective torque converter, resulting in internal transmission damage including the valve body and trans... Read more

Incident date: Apr 1, 2024

After turning off the radio with the push button control the instrument cluster and navigation display panel went completely dead black. After pushing multiple buttons several times the panel came back to life. This has not yet been reported to the dealer. On 12/12/2025 this same vehicle also exp... Read more

Incident date: Nov 17, 2025

We drove the car to the store and everything was fine we went in to shop. We came back out and I turned the car on and my dash board had lights on. My brake light will not turn off . My ABS light is on. My forward collision light is on .. I am getting a notice to service ESC, and a separate one sayi... Read more

Incident date: Nov 17, 2025

Incident date: Jul 22, 2025

This is a complaint about the defective TPMS components in this vehicle. I sent a copy to Acura and Honda Client Relations and to the Dealer (Montano Acura). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jul 22, 2025

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver’s side windshield began to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts... Read more

Incident date: Jul 22, 2025

Incident date: Jul 1, 2025

Cam phaser failure and engine timing off. Caused random shut off of engine and loss of power.

Incident date: Jul 1, 2025

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the origi... Read more

Incident date: Jun 1, 2025

GM issued a recall, N25249000 after hundreds if not thousands of complaints of catastrophic engine failure. My engine was impacted. It failed Sunday, [XXX]. I limped it to Mike Marroone dealership in Longmont, CO, on August 5th. That afternoon they confirmed my engine and various other component... Read more

Incident date: Mar 29, 2025

While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it felt like it was the transmission. However, I had the transmission inspected and there were no issues. Prior to the happening the "service 4WD" light kept coming on. After the incid... Read more

Incident date: Dec 16, 2024

While driving at a high rate of speed propulsion to the vehicle suddenly and without warning ceased, the electric and internal combustion engine were non-responsive (ICE stopped; hybrid motor didn't provide propulsion), the warning light said "Check Hybrid System. Turn off engine" I was put at ris... Read more

Incident date: Oct 10, 2023

Went to start my car one night after it had been perfectly fine throughout the day when 5 warning lights came on, Lane Keeping assist system, Collision mitigation braking system, Road Departure mitigation system. Auto High Beam problem and Adaptive Cruise Control system problem. I immediately went o... Read more

Incident date: Jan 26, 2025

The Electronic Power Steering (EPS) module in my 2014 RAM 1500 fails consistently (each time) when the vehicle is started. To date, the EPS module begins working within 10 to 20 minutes of vehicle start-up but does not provide any confidence in it's continued operation. The vehicle has reeently been... Read more

Incident date: Jan 15, 2025

1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it’s open it continues to attempt to unlatch making the noise. It’s opened while driving. 2. So far I lost a cooler on the highway due to this problem which wou... Read more

Incident date: May 1, 2024

My car overheated when I pulled over I noticed my engine coolant low. I had a mechanic add more fluids then a day later car shuts off why I was going 65 on a highway . I was pushing down on the gas peddle but my car would not go. It was barely moving no matter how far I pushed gas peddle. I final... Read more

Incident date: Jan 25, 2024

Radio Delamination, safety issue, loss of control features, backup camera turns on, making unwanted phone calls

Incident date: Jan 25, 2024

I'm not sure if it's electrical or the transmission. My car is not going on parking gear. The car don't start abs the shifter is not moving. My car shifter was on parking gear, but on the dash it's not showing it's on parking. My safety concern is that the car rolls (moves) even though the car is o... Read more

Incident date: Jan 25, 2024

Incident date: Jun 24, 2024

The contact owns a 2018 Ford F-150. The contact stated that on several occasions while stopped at a red light, the EcoBoost feature activated, and the vehicle lunged forward during acceleration. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was... Read more

Incident date: Apr 1, 2024

ABS/Service Electronic Brake Control and Cruise Control lights constantly flash and chime while driving. Have been told that replacements parts have been on back order for over a year now. Any help will be appreciated.

Incident date: May 22, 2024

Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.

Incident date: May 9, 2024

During the manufacturing process, particles was trapped between the fuel and rail injectors, which is causing a fuel leak. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, increase the risk of a fire.

Incident date: May 8, 2024

There is persistent sticky steering issue with my 2018 CRV. It started around 45,000 miles. My steering wheel feels as if it gets stuck when making slight turns. It is very difficult to drive a straight line due to constantly fighting the steering. I have complained several times over the past sever... Read more

Incident date: Nov 25, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? Transfer case shift motor failure, transmission slipping in 3,2,1 gear and when accelerating from 7-8 gear. Electronics on dash have gone out while driving multiple times. Tailgate opened up while dri... Read more

Incident date: Oct 10, 2022

As I was driving my car home on 8/31, I looked at the temperature gauge and saw my car was overheating. I make sure to check my temperature gauge periodically while driving so I am positive it’s the first time it’s popped up. I tried to pull over ASAP, but was in nonstop traffic and the car stop... Read more

Incident date: Oct 25, 2023

The contact owned a 2016 Hyundai Sonata. The contact stated that while her son was driving at approximately 45 mph, the check engine warning lights illuminated. The vehicle began to shake, lost power, and failed to accelerate. The driver pulled over and noticed smoke, and the vehicle caught fire. Th... Read more

Fire

Incident date: Jun 5, 2023

-Traction Control/Stabilitrak light comes on and the major thing is the Camshaft and bearings that cause the LOW OIL PRESSURE SHUT OFF ENGINE WARNING LIGHT.. - When Low oil pressure shuts off the engine light comes on it will cause your vehicle to stall and shut off wherever you at.. -Independent ... Read more

Incident date: Jun 5, 2023

When vehicle is at a stop and then goes to accelerate, between 25 and 30MPH there is a low growl from the engine area and a lag in acceleration and a drop in power, which has proved dangerous when trying to avoid a collision when someone ran a stop sign and I had to try and hurry through to avoid be... Read more

Incident date: May 3, 2023

Cruise control stops working and starts working again at varies times. Thermostat sticks to cause the the temp to go from normal to hot quick. Fuel gage/floater is never accurate with how much gas is in gas tank

Incident date: Mar 16, 2023

Contacted Dealer to schedule Recall 22V859. I was informed parts on back order. I can smell raw fuel, at times while driving. Although this recall does not address the core problem (cracked fuel injectors), Ford should have had the parts available for the temporary fix, prior to sending out the lett... Read more

Incident date: Mar 23, 2020

This vehicle has four drive modes… when in eco mode and pulling onto a road with a steep grade the car lacks power to safely drive. This only happens in eco mode. I have tested 4 times and got the same result. The hesitation lasts for about 3 seconds with that gas pedal fully depressed the vehicle... Read more

Incident date: Jan 6, 2023

The icon for the passenger airbags are flashing on my vehicle dashboard about two months ago (11/2022). Back in 2013 my vehicle was in a crash with substantial front end damage…no other vehicle was involved. Also the airbags in front row seats did not deploy. I’m planning on taking in my vehicle... Read more

Incident date: Dec 10, 2022

I think even though it says no recalls on my mother's car I think it is part of this recall because it keeps happening after repaired correctly by her car repair person. She had it fixed twice for leaking antifreeze then after fixed twice it was fine for a bit then it blew all out and said overheati... Read more

Incident date: Nov 16, 2022

The contact owns a 2011 Chevrolet Cruze. The contact stated while driving 55 MPH, extra effort was needed to depress the brake pedal while stopping the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the mechanic stated that the microswitch in th... Read more

Incident date: Jul 4, 2022

Engine light and P2099 waste gate actuator pin on the turbo of the Cruze has malfunctioned. There was a recall for this exact issue and my vehicle year was included but not my VIN number. I have less than 95,000 miles on the car and this part should also be recalled on my vehicle as well. Many i... Read more

Incident date: Oct 1, 2021

Due to OnStar 2G sunsetting their services at the end of this year, all makes of General Motors vehicles did not comply to any of the customers requests to upgrade their module to 4G services, although upon researching, all Canadian GM vehicles did get the upgrade well over 7 years ago. This is well... Read more

Incident date: Oct 1, 2021

Incident date: Sep 6, 2022

I purchased a Car on 8-11& I didn’t pick it up until 8/13 of this year . On 8/14 The electrical went out of my middle Consol starting with the radio and then down to the heating and air-conditioning buttons along with the fact that the windows would not roll down or up . When you use the Bluetooth... Read more

Showing 50 of 1,116 complaints.

NHTSA Safety Ratings, 2011 CHEVROLET CRUZE

2011 Chevrolet Cruze 4 DR FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2011 CHEVROLET CRUZE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Manual 6-spd (Front-Wheel Drive)	26.0	35.0	29.0	Regular	$2,100
1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive)	22.0	34.0	26.0	Regular	$2,350
1.8L 4-cyl, Automatic 6-spd (Front-Wheel Drive)	24.0	35.0	28.0	Regular	$2,200

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2011 CHEVROLET CRUZE

2,200 manufacturer communications from 1304 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	304
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	226
110000 ELECTRICAL SYSTEM	184
060000 ENGINE AND ENGINE COOLING	136
060000 ENGINE (PWS)	120
356000 EQUIPMENT ADAPTIVE/MOBILITY	95
353000 EQUIPMENT:ELECTRICAL	85
100000 POWER TRAIN	72

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

100000 POWER TRAIN

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is

200000 WHEELS

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

116000 ELECTRICAL SYSTEM:IGNITION

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble

100000 POWER TRAIN

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

200000 WHEELS

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

100000 POWER TRAIN

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

350000 EQUIPMENT

This service bulletin provides information on proper use of floor mats.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

100000 POWER TRAIN

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

Showing 100 of 2,200 bulletins.

NHTSA Safety Investigations, CHEVROLET CRUZE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2011

Chapman Chevrolet / Cruze Engine Recall

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more

PE, Closed , Model Year: 2011

Engine compartment fire

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more

CHEVROLET CRUZE - All Years Overview

Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).

44 Total Recalls

5,786 Total Complaints

2 Investigations

467 Reported Crashes

134 Reported Fires

5 Reported Deaths

CHEVROLET CRUZE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	2	33	View
2018	3	166	View
2017	2	295	View
2016	4	395	View
2015	4	383	View
2014	10	1,106	View
2013	5	936	View
2012	7	1,354	View
2011 (current)	7	1,116
2010	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2011 CHEVROLET CRUZE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2011 CHEVROLET CRUZE

Safety Technology

EPA Fuel Economy, 2011 CHEVROLET CRUZE

Technical Service Bulletins, 2011 CHEVROLET CRUZE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET CRUZE

CHEVROLET CRUZE - All Years Overview

CHEVROLET CRUZE - Year by Year

Other CHEVROLET Models