2013 CHEVROLET CRUZE
5 recalls, 936 complaints - 2,480 TSBs - 5/5 safety rating
16V502000 Jul 5, 2016
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201... Read more
Consequence
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall ... Read more
14V417000 Jul 2, 2014
EQUIPMENT:ELECTRICAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 201... Read more
Consequence
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-10... Read more
14V372000 Jun 26, 2014
AIR BAGS
Defect Description
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the... Read more
Remedy
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
14V151000 Mar 31, 2014
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact C... Read more
13V452000 Sep 23, 2013
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Complaint Statistics
936 total complaints
96 crashes 14 fires 58 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 187 |
| ELECTRICAL SYSTEM | 119 |
| POWER TRAIN | 114 |
| STEERING | 75 |
| UNKNOWN OR OTHER | 71 |
| ELECTRONIC STABILITY CONTROL (ESC) | 62 |
| AIR BAGS | 49 |
| SERVICE BRAKES | 47 |
| VEHICLE SPEED CONTROL | 39 |
| FUEL/PROPULSION SYSTEM | 29 |
VEHICLE SPEED CONTROL
Aug 29, 2026
Incident date: May 23, 2018
I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time ... Read more
ENGINE
Aug 29, 2026
Incident date: May 23, 2018
I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time ... Read more
STEERING
Jun 25, 2026
Incident date: Jun 2, 2026
Power steering failure while at speed on the highway. This caused safety systems to be disabled and the car was very hard to control. If this happened while cornering, a deadly crash could happen. the problem has not been confirmed or reproduced. it has not been inspected. No issues prior to the fai... Read more
LANE DEPARTURE: ASSIST
Jun 25, 2026
Incident date: Jun 2, 2026
Power steering failure while at speed on the highway. This caused safety systems to be disabled and the car was very hard to control. If this happened while cornering, a deadly crash could happen. the problem has not been confirmed or reproduced. it has not been inspected. No issues prior to the fai... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 25, 2026
Incident date: Jun 2, 2026
Power steering failure while at speed on the highway. This caused safety systems to be disabled and the car was very hard to control. If this happened while cornering, a deadly crash could happen. the problem has not been confirmed or reproduced. it has not been inspected. No issues prior to the fai... Read more
BACK OVER PREVENTION
Feb 26, 2026
Incident date: Feb 7, 2026
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a black screen while th... Read more
UNKNOWN OR OTHER
Nov 9, 2025
Incident date: Oct 28, 2025
I think the recall is on communication software. I contacted Mercedes Benz many times in the past 2 years. Mercedes Benz asked its dealer to do the recall but dealer said they cannot do it. Mecedes Benz also said their software supplier had not found a solution yet.
EXTERIOR LIGHTING
Nov 9, 2025
Incident date: Oct 28, 2025
On October 31, 2025, I brought my vehicle to the dealer for several issues, including an Auto Engine Idle Stop System problem, a memory seat malfunction, and other concerns that were discussed with the service advisor and are listed in the invoice. I was charged almost $1,000, including a new batte... Read more
VEHICLE SPEED CONTROL
Oct 17, 2025
Incident date: Sep 3, 2025
The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operate... Read more
FUEL/PROPULSION SYSTEM
Oct 17, 2025
Incident date: Sep 3, 2025
The vehicles Charging port door is swing type and as such on the open position protrudes out of the car body. In addition it has no warning light on the dash or anywhere to indicate its orientation position like open or close , this causes confusion while driving reversing or otherwise any other op... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 30, 2025
Incident date: Aug 29, 2025
On [XXX], my 2018 Tesla Model S (VIN [XXX] ) experienced a complete brake system failure while in motion. The brake pedal was pressed multiple times, but the vehicle did not stop, resulting in a collision. The emergency brake also failed to engage. 1. Component/System Failure: The braking system, i... Read more
Crash
2 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 30, 2025
Incident date: Aug 29, 2025
On [XXX], my 2018 Tesla Model S (VIN [XXX] ) experienced a complete brake system failure while in motion. The brake pedal was pressed multiple times, but the vehicle did not stop, resulting in a collision. The emergency brake also failed to engage. 1. Component/System Failure: The braking system, i... Read more
Crash
2 injured
STRUCTURE:BODY
Aug 20, 2025
Incident date: Aug 12, 2025
The clear coat on the exterior paint of the truck has failed. This has left the base coat paint exposed which means the metal frame is susceptible to rusting now.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Aug 20, 2025
Incident date: Aug 12, 2025
The contact owns a 2025 Subaru Forester. The contact stated that while driving approximately 30 MPH, the driver's side mirror vibrated abnormally. The failure caused the reflection in the mirror to become distorted. The contact stated that while driving faster than 40 MPH, the vibration of the mirro... Read more
SERVICE BRAKES
Aug 14, 2025
Incident date: Aug 14, 2025
ABS control module has gone out
STEERING
Aug 11, 2025
Incident date: Aug 11, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the brake pedal was depressed, and the vehicle came to a complete stop. The contact stated that when t... Read more
STEERING
Jun 13, 2025
Incident date: Jun 13, 2025
On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car s... Read more
Crash
1 injured
SERVICE BRAKES
Jun 13, 2025
Incident date: Jun 13, 2025
On the night of [XXX] at approximately [XXX] PM, I was driving from Tracy, California to Lancaster, California via the [XXX]. The freeway had no traffic at the time, and I set my cruise control to maintain a speed of 75 mph for a safer ride. While driving in the left lane near Santa Nella, my car s... Read more
Crash
1 injured
UNKNOWN OR OTHER
May 31, 2025
Incident date: May 31, 2025
The horn is extremely quiet especially after driving in puddles or in the rain. The horn being a speaker on the front of the vehicle causes it to become clogged and practically muted when used in the rain or after driving through water. The speaker horn is extremely quiet and unsafe.
POWER TRAIN
May 31, 2025
Incident date: May 31, 2025
Transmission started shuttering, driving jerky, and wouldn’t progress through the gears correctly. This was the third occurrence, the first two happened on the highway, this time was on a back road.
ENGINE
Apr 24, 2025
Incident date: Mar 3, 2025
Engine stalled out at 60mph Had put vehicle in Neutral and pull off the road In process no notification of an issue at all
SERVICE BRAKES
Apr 14, 2025
Incident date: Apr 8, 2025
I just had the brake actuator fail on my 2013 Prius with 80K Miles on it
FUEL/PROPULSION SYSTEM
Feb 26, 2025
Incident date: Feb 26, 2025
A manufacturing defect in one or more of the high voltage battery cells may cause the cell to develop an internal short circuit. Which could cause loss of power and increase the risk of a crash. It also states that battery thermal venting potentially resulting in the car to start on FIRE. There ar... Read more
ENGINE
Feb 26, 2025
Incident date: Feb 26, 2025
A manufacturing defect in one or more of the high voltage battery cells may cause the cell to develop an internal short circuit. Which could cause loss of power and increase the risk of a crash. It also states that battery thermal venting potentially resulting in the car to start on FIRE. There ar... Read more
VISIBILITY
Nov 20, 2024
Incident date: Nov 18, 2024
The contact owns a 2022 Ford F-150. The contact stated while driving 45 MPH in the rain, the windshield wipers moved up an inch and stopped operating. The contact stated that upon deactivating and reactivating the windshield wipers, the failure recurred. The contact stated that the failure was persi... Read more
ENGINE
Nov 20, 2024
Incident date: Nov 18, 2024
Car would not start/turn over - Not battery related. Toyota determined the ECU went bad and stated the cause was improperly jumping the battery. The issue happened randomly one day (car was driving fine previous days)
ELECTRICAL SYSTEM
Nov 7, 2024
Incident date: Nov 1, 2024
ABS and traction control module defect. Dealer says repair not a recall.
ELECTRICAL SYSTEM
Nov 7, 2024
Incident date: Oct 28, 2024
The contact owns a 2023 Ford Explorer. The contact stated while driving 15-20 MPH, the vehicle stalled on several occasions. The vehicle was restarted after fifteen minutes. The vehicle failed to unlock from inside or outside with the key. The contact stated that several unknown warning lights were ... Read more
AIR BAGS
Oct 24, 2024
Incident date: Oct 18, 2024
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that several local dealers declined to perform the recall repair on the vehicle. The contact stated th... Read more
UNKNOWN OR OTHER
Jul 4, 2024
Incident date: Nov 15, 2023
A/C unit has frozen up on my truck two times causing me to have to bring it to the delearship for repairs. This is a brand new vehicle and it gets extremely hot in Texas and to have the A/C go out and no longer function is a serious health risk to me and my family.
STRUCTURE:BODY
Jul 4, 2024
Incident date: Jul 1, 2024
Car was summoned and turned a sharp right directly hitting the car parked next to it while pulling out. The location was the parking lot of [XXX] on [XXX] . I have a full video of this which shows the car pulling forward then taking a sharp right impacting the vehicle parked next to it. INFORMA... Read more
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 3, 2024
Incident date: Jul 3, 2024
Constant smell of coolant while stopped at traffic lights or idling even worse when the air vents are on, dealership insists it's because the reservoir cap is vented but coolant reservoir is literally a foot away from drivers window even still shouldn't be smelling coolant it's been like this since ... Read more
UNKNOWN OR OTHER
Jul 2, 2024
Incident date: Jun 30, 2024
I have had the same AC Line replaced in my car on six different occasions by three different mechanics. Part number: CV6Z19D742F. Today I was told by Ford that it is just a faulty/bad part design and there’s not much I can do short of getting a new car. Very disappointed this is the answer I got a... Read more
UNKNOWN OR OTHER
Jun 7, 2024
Incident date: Jun 7, 2024
I wish to report GM still has an issue with broken bracket/exhaust defect on the 2022 model, N222385510.
ELECTRICAL SYSTEM
Jun 7, 2024
Incident date: Jun 7, 2024
Spark plugs and motor/transmission mount fixed but car started shutting off when I would come to a stop. Took it back to dealership and they stated the TCC failed and was replaced, started messing up again a week later. Wouldn’t start , I had the battery and alternator checked and both are good. I... Read more
POWER TRAIN
Jun 7, 2024
Incident date: Jun 7, 2024
Spark plugs and motor/transmission mount fixed but car started shutting off when I would come to a stop. Took it back to dealership and they stated the TCC failed and was replaced, started messing up again a week later. Wouldn’t start , I had the battery and alternator checked and both are good. I... Read more
STEERING
May 20, 2024
Incident date: May 17, 2024
Steering wheel is blistering/ peeling in the areas that heat up. I have asked Toyota to address the issue and the refuse to do so.
POWER TRAIN
May 17, 2024
Incident date: May 17, 2022
The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle jerked significantly. The contact stated that the failure occurred mostly while shifting into a lower gear. The contact stated that the vehicle operated as needed while driving at a consistent sp... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 17, 2024
Incident date: May 17, 2022
The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer o... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 17, 2024
Incident date: May 17, 2022
The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer o... Read more
STEERING
May 12, 2024
Incident date: May 10, 2024
You turn on the car and the steering wheel is locked and this is happening every day, every time you turn on the car.
STRUCTURE:BODY
May 12, 2024
Incident date: May 10, 2024
Several months ago, a bit of road debris hit the front grill and broke a piece off. Soon after that I began receiving messages of 'check vehicle electrical system', 'active air flap warning', and another that at this point I do not recall. The overall repair cost nearly $6,000. An employee at Emich ... Read more
UNKNOWN OR OTHER
May 12, 2024
Incident date: May 10, 2024
Several months ago, a bit of road debris hit the front grill and broke a piece off. Soon after that I began receiving messages of 'check vehicle electrical system', 'active air flap warning', and another that at this point I do not recall. The overall repair cost nearly $6,000. An employee at Emich ... Read more
UNKNOWN OR OTHER
Apr 16, 2024
Incident date: Apr 16, 2024
Tesla Model 3 autopilot engaged. The car steered itself off the road and into a tree as it was accelerating on a residential street from 8 mph to approx. 30 mph.
Crash
1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 31, 2024
Incident date: Jan 3, 2024
I read all of the 214 complaints by consumers who have had the same scary incident occur to them. I have completed all of my recalls and for the life of the vehicle I have had the maintenance plan. The car has been well taken car of. After reading the complaints, I also have had an incident where th... Read more
POWER TRAIN
Jan 31, 2024
Incident date: Jan 3, 2024
I read all of the 214 complaints by consumers who have had the same scary incident occur to them. I have completed all of my recalls and for the life of the vehicle I have had the maintenance plan. The car has been well taken car of. After reading the complaints, I also have had an incident where th... Read more
SEATS
Jan 31, 2024
Incident date: Jan 3, 2024
The system does not turn on the airbags for driver or passenger under 140 pounds. This is a safety hazard.
FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 28, 2024
Incident date: Aug 5, 2023
In July 2023 after having brake pads and rotors replaced at the Honda dealership, several dashboard lights went on: LDW/FCW, traction control, steering, and ABS lights came on. After a diagnostic test at the dealership, they wanted over $2600 for parts and labor for a new ABS module. However, this p... Read more
POWER TRAIN
Jan 24, 2024
Incident date: Jan 23, 2024
There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.
SERVICE BRAKES
Jan 24, 2024
Incident date: Jan 23, 2024
There was oil leaking from my rear wheel causing loss of brakes and lots of smoke, almost caught on fire. Dealer stated that there was a defective rear wheel seal. There was loss of braking control on wet pavement from precipitation.
Showing 50 of 936 complaints.
NHTSA Safety Ratings, 2013 CHEVROLET CRUZE
2013 Chevrolet Cruze 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2013 CHEVROLET CRUZE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive) | 26.0 | 37.0 | 30.0 | Regular | $2,050 |
| 1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 26.0 | 36.0 | 30.0 | Regular | $2,050 |
| 1.8L 4-cyl, Manual 6-spd (Front-Wheel Drive) | 25.0 | 35.0 | 29.0 | Regular | $2,100 |
| 1.8L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 22.0 | 34.0 | 26.0 | Regular | $2,350 |
CO2 Emissions: 298.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2013 CHEVROLET CRUZE
2,480 manufacturer communications from 1444 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 348 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 256 |
| 110000 ELECTRICAL SYSTEM | 206 |
| 060000 ENGINE AND ENGINE COOLING | 140 |
| 060000 ENGINE (PWS) | 139 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 103 |
| 353000 EQUIPMENT:ELECTRICAL | 100 |
| 100000 POWER TRAIN | 82 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
20-NA-024
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
20-NA-024
Jan 30, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-114
Sep 19, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start-up and possible flywheel replacement if the starter and fuse block ha
23-NA-114
Sep 19, 2023
100000 POWER TRAIN
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start-up and possible flywheel replacement if the starter and fuse block ha
23-NA-114
Sep 19, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start-up and possible flywheel replacement if the starter and fuse block ha
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-114
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block ha
23-NA-114
Sep 7, 2023
100000 POWER TRAIN
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block ha
23-NA-114
Sep 7, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up and possible flywheel replacement if the starter and fuse block ha
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Jun 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
Showing 100 of 2,480 bulletins.
NHTSA Safety Investigations, CHEVROLET CRUZE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ12002
Opened: Oct 15, 2012 , Closed: Oct 20, 2014
Chapman Chevrolet / Cruze Engine Recall
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more
PE12010
Opened: Mar 28, 2012 , Closed: Jul 19, 2012
Engine compartment fire
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more
CHEVROLET CRUZE - All Years Overview
Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).
44
Total Recalls
5,786
Total Complaints
2
Investigations
467
Reported Crashes
134
Reported Fires
5
Reported Deaths
CHEVROLET CRUZE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.