2016 CHEVROLET CRUZE

4 recalls, 395 complaints - 1,672 TSBs - 4/5 safety rating

FUEL SYSTEM, GASOLINE

Defect Description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirem... Read more

Consequence

A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for thi... Read more

111,966 vehicles affected

Manufacturer: General Motors LLC

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Defect Description

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly.... Read more

Consequence

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Remedy

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

17,197 vehicles affected

Manufacturer: General Motors LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 201... Read more

Consequence

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall ... Read more

8,367 vehicles affected

Manufacturer: General Motors LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements o... Read more

Consequence

Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.

Remedy

GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet... Read more

32,913 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

395 total complaints 21 crashes 9 fires 16 injuries

Top Reported Components

Component	Complaints
ENGINE	93
ELECTRICAL SYSTEM	59
UNKNOWN OR OTHER	40
POWER TRAIN	33
FUEL/PROPULSION SYSTEM	29
SERVICE BRAKES	22
STEERING	19
AIR BAGS	19
ELECTRONIC STABILITY CONTROL (ESC)	16
VEHICLE SPEED CONTROL	11

Incident date: Dec 31, 1969

car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago

Incident date: Dec 31, 1969

Incident date: Aug 19, 2026

Manufacturer: General Motors / Chevrolet Vehicle: 2016 Chevrolet Cruze LT (VIN: [XXX]) Corporate Case Number: XXX Nature of Dispute: Premature mechanical failure of a major drivetrain assembly and administrative bad faith. Factual Timeline: Initial Failure & Prior Liability: At 51,490 miles, the veh... Read more

Incident date: Aug 9, 2023

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved r... Read more

Incident date: Aug 9, 2023

2019 Hyundai Sonata Sport. (Original owner). Problem: Transmission. [XXX] (9,912 miles). Lack of power, vehicle did not move when trying to merge onto freeway. Very unsafe. Also, hesitation and jerking. [XXX] (10,619 miles). Lack of power, hesitation, jerking. Hyundai tech performed TSB, TCU updat... Read more

Incident date: Jan 11, 2026

Attempted to make an appointment on XXX with [XXX], 2121 W Bell Rd, Phoenix, AZ 85023 phone 602-375-7400 to have the two open safety recalls completed( 26V101 & 24v031). Could not make a service appointment because the service writer said that parts were not available and had no idea of when they ... Read more

Incident date: Jan 11, 2026

I am reporting a recurring drivetrain defect in my 2022 Genesis G70 3.3T Sport Prestige AWD (current mileage: 20,000 miles). The vehicle produces a prominent, loud mechanical whining and droning noise specifically when driving within the speed range of 55 mph to 65 mph. The issue is highly load-depe... Read more

Incident date: May 1, 2026

The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity. The sudden braking startled the driver and passe... Read more

Incident date: May 1, 2026

Incident date: Apr 14, 2026

On several occasions, when placing the truck in reverse, I get a blue screen when I should get camera feed from the rear camera. I have owned the truck 2 months and this has happened 3 times. While I showed the dealership a photo of the problem, they have been unable to replicate and it there has ... Read more

Incident date: May 12, 2025

Airbag failure (VERY IMPORTANT) I am reporting a serious vehicle safety issue involving airbag failure. I was driving a vehicle rented through Turo from Moon Rental Corporation when I was involved in a rear-end collision (hit-and-run) on the highway where I was going 65 and hit by a large SUV goin... Read more

Crash 1 injured

Incident date: Oct 10, 2025

B-Pillar that houses drivers side seatbelt has a persistent rattling noise. I am afraid that something is loose inside and seatbelt will fail. A bolt, screw or washer sounds loose inside. It has been repaired 2 times. Taken back to dealership 3 times since first 2 repairs but Toyota claims unable to... Read more

Incident date: Aug 17, 2025

Odometer Fraud. The contact purchased a 2020 Chevrolet Suburban. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,000 and at the time of regist... Read more

Incident date: Apr 14, 2025

While driving through the mountains, the ABS, Brake, and Slippery (traction control) warning lights all suddenly illuminated on the dashboard. This happened without any noticeable trigger, and the warning lights remained on for the duration of the drive. I'm concerned about potential issues with the... Read more

Incident date: Feb 28, 2025

Transmission failure. Known problem on these vehicles. Why did they only recall a certain number from this year? And now my transmission has failed just like many others

Incident date: Sep 25, 2024

Often brakes abruptly. the first time the car was set at 60mph adaptive cruise control when the car abruptly braked to almost a stop on a divided four lane hwy. I reported incidents to Audi Cary & put my car in for service. they did not find diagnostic conclusion. after picking up my car the probl... Read more

Incident date: Nov 14, 2024

As my wife and I were traveling down the interstate at 45 mph, we heard a loud POP, but we were unable to figure out where it came from. Just a few seconds later, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders. It was quite a startling ... Read more

Incident date: Sep 24, 2024

Was turning onto the access road of a highway and the steering went out. No warning lights were active until it went out. Was traveling around 40 mph and was able to wrestle the truck through the turn and stop in a safe parking lot. Turned the truck off and restarted it. Warning light went away. St... Read more

Incident date: Jun 18, 2024

The contact owns a 2017 Kia Optima. The contact stated that while his daughter was driving 70 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repa... Read more

Incident date: Jun 18, 2024

It is becoming very apparent that the front, Left and Right Steering Knuckle on these cars are failing due to cracks forming and in some instances the wheel breaking free from the car. This is a death trap for the cars affected and Range Rover needs to step up in the U.S., like they did in the UK an... Read more

Incident date: Aug 11, 2024

The contact owns a 2022 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance system activated unexpectedly. The contact stated that the ABS warning light was illuminated. The contact slammed on the brake pedal and bumped his head. The contact stated... Read more

Incident date: Aug 11, 2024

The contact owns a 2018 Ford Escape. The contact stated that the hatchback failed to open while pressing the power emergency release button and while using the key fob. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. T... Read more

Incident date: Aug 11, 2024

Incident date: Jun 5, 2024

The contact owns a 2024 Mercedes-Benz GLS580. The contact stated while driving at approximately 70 MPH, the contact heard a loud popping sound inside the cabin of the vehicle and became aware that the rear section of the panoramic sunroof had shattered. The contact stated that the shattered sunroof ... Read more

Incident date: Jan 20, 2024

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact was able to continue driving the vehicle. The contact stated while cold starting the vehicle, the vehicle was idling roughly but started operating norma... Read more

Incident date: Jun 25, 2024

There is an existing recall on my car 2014 Mazda 3 dated July 14, 2023 for the glitches with rearview mirror and rearview mirror disconnecting at random. While this has been outstanding for one year Mazda discourages customers from scheduling appointment to get the vehicle inspected and fixed in acc... Read more

Incident date: Jun 22, 2024

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 55 MPH, the check engine light warning illuminated, and the vehicle started to shake and vibrate before the vehicle stalled. The vehicle failed to restart and was later towed to the local mechanic to be diagnose... Read more

Incident date: Jun 4, 2024

I was driving and the car suddenly started shaking. The car began losing control and I came to a stop as a curb was hit. A further inspection revealed my CV Joint was broken. I did not hit anything to cause the CV joint to be broken. Also the departure lane was not activated

Incident date: Jun 4, 2024

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Jun 4, 2024

Incident date: Oct 16, 2021

The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d... Read more

Incident date: Oct 16, 2021

Driver back sliding door makes buzzing noise when door lacks or unlocks. It will do it also going down road.

Incident date: Oct 27, 2023

The contact owns a 2013 Ford Escape. The contact stated while driving 45-50 MPH, the vehicle overheated. Additionally, a message indicating a low coolant level was displayed, and the vehicle shut off. The vehicle was towed to the dealer, where the coolant temperature sensor housing was replaced; how... Read more

Incident date: Oct 27, 2023

The car randomly activated the Electronic Parking Break and it will not disengage. I have disconnected the Battery hoping to reset the module but that did not work. This car will also randomly refuse to start or shut down. Only resetting the ECM/PCM will clear the error and get the car moving ag... Read more

Incident date: Oct 27, 2023

When travelling with adaptive speed control enabled the car will suddenly and violently decelerate 30 to 50 MPH below the set speed. This happens frequently and does not appear to correlate with anything specific. Sometimes it happens when passing a large white truck. Sometimes there is no other tra... Read more

Incident date: Oct 8, 2023

Air bag light is on dashboard and my driver seat won’t recline back up to a normal driving position. Brought it to the mechanic to have it checked and was told I am in need of a new driver seat do to a faulty airbag. The car is not even 10 years old yet and I can’t use the seat properly to drive... Read more

Incident date: Oct 8, 2023

No abrasion, curb marks, track use or drifting (I'm 75 years old). Dealer service declined rotating the tires because mounting this one on the front could increase hazard in event of failure.

Incident date: Aug 10, 2023

The van has approx 83,000 miles and always maintained by Allen Honda in College Station Texas, and all scheduled maintenace has been implemented. For sometime now the van judders/vibrates during acceleration from a full stop condition till about above 30-35 MPH. The condition has gotten progressive... Read more

Incident date: Jul 19, 2019

The contact owns a 2023 Tesla Model-3. The contact stated while driving at an undisclosed speed, the vehicle inadvertently drifted into the left and right lanes. The contact then stated that while attempting to make a left or right turn, there was a clicking sound in the steering wheel. The contact ... Read more

Incident date: Jul 19, 2019

The lock actuator on the rear driver's side door has seized in the locked position. I have two small children that require car seats and assistance with seat belts. If there was an accident, I'd be unable to open said door to get my child out of the vehicle without having to go around and climb thro... Read more

Incident date: Jul 19, 2019

The electronic A/C compressor destroys itself internally on BMW hybrid and electric vehicles and should be considered defective. The A/C compressor is used to cool the cabin as well as the high voltage battery packs, and is considered an emissions component warranties for 7 years or 70,000 miles. Wi... Read more

Incident date: Aug 7, 2023

Oil pressure relief valve failed causing a loss of engine oil. This resulted in a low oil warning while driving. Excessive oil deposits were found throughout the engine bay creating a risk of belt slippage which could result in engine failure while driving.

Incident date: Aug 31, 2023

Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics... Read more

Incident date: Sep 2, 2023

Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again... Read more

Incident date: Aug 5, 2023

The power train / Transmission is malfunctioning

Incident date: Aug 5, 2023

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to ... Read more

Incident date: Aug 4, 2023

I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.

Showing 50 of 395 complaints.

NHTSA Safety Ratings, 2016 CHEVROLET CRUZE

2016 Chevrolet Cruze 4 DR FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	4 / 5 ★★★★☆
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2016 CHEVROLET CRUZE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive)	30.0	40.0	34.0	Regular	$1,800
1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive)	28.0	39.0	32.0	Regular	$1,900

CO2 Emissions: 261.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 CHEVROLET CRUZE

1,672 manufacturer communications from 1021 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	265
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	163
110000 ELECTRICAL SYSTEM	152
060000 ENGINE AND ENGINE COOLING	126
060000 ENGINE (PWS)	114
356000 EQUIPMENT ADAPTIVE/MOBILITY	84
100000 POWER TRAIN	55
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	49

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

160000 STRUCTURE

This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

350000 EQUIPMENT

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

350000 EQUIPMENT

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

Showing 100 of 1,672 bulletins.

NHTSA Safety Investigations, CHEVROLET CRUZE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2011

Chapman Chevrolet / Cruze Engine Recall

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more

PE, Closed , Model Year: 2011

Engine compartment fire

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more

CHEVROLET CRUZE - All Years Overview

Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).

44 Total Recalls

5,786 Total Complaints

2 Investigations

467 Reported Crashes

134 Reported Fires

5 Reported Deaths

CHEVROLET CRUZE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	2	33	View
2018	3	166	View
2017	2	295	View
2016 (current)	4	395
2015	4	383	View
2014	10	1,106	View
2013	5	936	View
2012	7	1,354	View
2011	7	1,116	View
2010	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 CHEVROLET CRUZE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 CHEVROLET CRUZE

Safety Technology

EPA Fuel Economy, 2016 CHEVROLET CRUZE

Technical Service Bulletins, 2016 CHEVROLET CRUZE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET CRUZE

CHEVROLET CRUZE - All Years Overview

CHEVROLET CRUZE - Year by Year

Other CHEVROLET Models