2017 CHEVROLET CRUZE

2 recalls, 295 complaints - 1,554 TSBs - 5/5 safety rating

18V304000 May 10, 2018
FUEL SYSTEM, GASOLINE
Defect Description
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirem... Read more
Consequence
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for thi... Read more
111,966 vehicles affected
Manufacturer: General Motors LLC
17V057000 Jan 26, 2017
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Defect Description
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly.... Read more
Consequence
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
17,197 vehicles affected
Manufacturer: General Motors LLC

Complaint Statistics

295 total complaints 13 crashes 11 fires 7 injuries

Top Reported Components

ComponentComplaints
ENGINE63
POWER TRAIN38
ELECTRICAL SYSTEM32
UNKNOWN OR OTHER30
SERVICE BRAKES22
FUEL/PROPULSION SYSTEM13
STEERING12
STRUCTURE:BODY12
EXTERIOR LIGHTING9
AIR BAGS7
ENGINE AND ENGINE COOLING May 20, 2026
Incident date: May 11, 2026
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that occasionally, while driving at various speeds, an abnormal knocking sound was heard coming from under the hood while the accelerator pedal was depressed, and the steering wheel would shudder. The Check engine oil warning light i... Read more
BACK OVER PREVENTION May 13, 2026
Incident date: May 12, 2026
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention) and NHTSA Campaign Number 26V117000(Visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a re... Read more
POWER TRAIN May 13, 2026
Incident date: May 12, 2026
The contact owns a 2019 GMC Yukon XL. The contact stated that on several occasions while stopped and attempting to accelerate, the vehicle reversed inadvertently and then jerked forward to accelerate. The contact added that the battery was drained but the failure was not the most important to report... Read more
ENGINE May 7, 2026
Incident date: Mar 11, 2026
On April 17, 2026, my 2026 Mercedes-AMG GT Coupe experienced a sudden and complete electrical failure while operating on a public roadway in Texas. The vehicle lost propulsion and became completely disabled in active traffic during dusk/nighttime conditions. All electrical systems failed simultaneou... Read more
SERVICE BRAKES Jan 19, 2026
Incident date: Jan 16, 2026
I parked my car on a driveway with a slight incline. After putting the car in park, I stepped out of the vehicle and the car rolled back into the street. I brought the car back into the driveway, again put the car in park and engaged the parking brake this time. The car rolled back out into the stre... Read more
ENGINE Jan 19, 2026
Incident date: Jan 16, 2026
On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a highway. While in the passing lane, the vehicle began to lose power, shake, and wouldn’t accelerate. The check engine light came on just moments before a loud explosive noise came from... Read more
WHEELS Jan 5, 2026
Incident date: Jan 4, 2026
My Mercedes EQS SUV has experienced repeated safety-related defects. The brakes have intermittently locked up while driving, creating a serious safety concern. The vehicle also vibrates at highway speeds on the freeway. These issues have occurred on two separate occasions. Despite multiple service v... Read more
SERVICE BRAKES Jan 5, 2026
Incident date: Jan 4, 2026
My Mercedes EQS SUV has experienced repeated safety-related defects. The brakes have intermittently locked up while driving, creating a serious safety concern. The vehicle also vibrates at highway speeds on the freeway. These issues have occurred on two separate occasions. Despite multiple service v... Read more
POWER TRAIN Nov 18, 2025
Incident date: Nov 17, 2025
During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall ... Read more
FUEL/PROPULSION SYSTEM Nov 18, 2025
Incident date: Nov 17, 2025
I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax dies... Read more
VEHICLE SPEED CONTROL Nov 18, 2025
Incident date: Nov 17, 2025
I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax dies... Read more
SERVICE BRAKES Nov 17, 2025
Incident date: Nov 10, 2025
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at ... Read more
Crash
STRUCTURE:BODY Oct 4, 2025
Incident date: Oct 2, 2025
Nada
Chest Clip, Buckle, Harness Oct 4, 2025
Incident date: Oct 2, 2025
The crotch strap and buckle are a major issue on this car seat. I am using the car seat for my 19 month old who is in the 50th percentile for height and weight. We have the crotch strap and buckle on the greatest extension, and it digs into her inner thighs to the point where indentions are made on ... Read more
VISIBILITY/WIPER Oct 4, 2025
Incident date: Oct 2, 2025
As reported by many before, the glare off the dashboard is a safety issue, disrupting visibility and potentially causing collisions with unseen objects. The TSB #25-NA-069 relating to this issue was installed on my car, but the cabin now looks cheap, reducing the overall value of the car. The pad th... Read more
SEAT BELTS Sep 30, 2025
Incident date: Sep 28, 2025
The third row seat belt buckles get crushed and deformed when the 3rd row seats are folded down. The folding process is automatic with a button. No option for manual folding, so it’s not human error from folding too hard or manually crushing the buckles. I’m not sure when the buckles got crushe... Read more
SERVICE BRAKES Sep 12, 2025
Incident date: Dec 12, 2024
POWER TRAIN Sep 12, 2025
Incident date: Dec 12, 2024
POWER TRAIN Aug 9, 2025
Incident date: Jun 20, 2025
My car intermittently loses power when I’m driving and I almost got hit yesterday.
ENGINE Aug 9, 2025
Incident date: Jun 20, 2025
Engine overheating due to coolant leaking and car needing head gasket replacement Fuel injectors also failed
SUSPENSION Aug 9, 2025
Incident date: Jun 20, 2025
I purchased a brand-new 2025 Toyota Tacoma TRD Off-Road. From the first day, the steering wheel was off-center and the vehicle vibrated while driving. At around 500 miles, I noticed severe instability and abnormal tire wear. A wheel alignment report showed: Thrust angle: +0.15° (spec: 0° ± 0.05... Read more
STEERING Jul 27, 2025
Incident date: May 12, 2025
Inner tie rods unnaturally worn. Steering was loose. Internal play in the rack Steering Gearbox, Electric Power Steering needed replacement Honda stated this was similar to manufacturing problems they had with Civics but that Ridgeline was not part of the recall. Issue was fixed by Honda but at my c... Read more
UNKNOWN OR OTHER Jul 16, 2025
Incident date: May 16, 2025
The electrical system periodically goes haywire - all warning lights come on and flash. It some cases, my car lost power and it was unsafe to drive. I was worried it would overheat. I have rebooted and sometimes it resets and sometimes it doesn't. it is extremely rough starting now. The electrical ... Read more
ELECTRICAL SYSTEM Jul 16, 2025
Incident date: May 16, 2025
The electrical system periodically goes haywire - all warning lights come on and flash. It some cases, my car lost power and it was unsafe to drive. I was worried it would overheat. I have rebooted and sometimes it resets and sometimes it doesn't. it is extremely rough starting now. The electrical ... Read more
ELECTRICAL SYSTEM Jul 16, 2025
Incident date: May 16, 2025
The hybrid battery system is malfunctioning. I am not at risk. I am repeatedly getting U0412 error code, indicating a problem with voltage in the hybrid battery system. It only happens intermittedly. I have taken it into the dealer when the check engine light is not on (unfortunately), and they did ... Read more
FUEL/PROPULSION SYSTEM May 20, 2025
Incident date: Oct 21, 2024
Automatic braking is very sensitive, especially in the rain, and even more so when backing up in the rain. The unexpected braking happened to me at a rotary for no apparent reason, and numerous times in reverse. Service Vehicle Soon Light/(Propulsion System Failure) came on randomly at around 4000... Read more
EXTERIOR LIGHTING May 1, 2025
Incident date: Feb 1, 2025
Audi MMI system randomly reboots during which time basic information is unavailable such as vehicle speed, fuel levels, etc. and requires user intervention to reactivate which distracts the driver from their primary functions. While this happens both screens available to the driver go blank.
FUEL/PROPULSION SYSTEM Apr 10, 2025
Incident date: Mar 12, 2025
Car malfunction light comes on spontaneously and runs rough and losses power and rpm can go to 4 at 35 mph and usually happens when car is idling parked for a little while. Them I cut it off and let it sit it goes back to normal. I also had prior problems with it smoking from tailpipe and it’s doc... Read more
ENGINE Apr 10, 2025
Incident date: Mar 12, 2025
Car malfunction light comes on spontaneously and runs rough and losses power and rpm can go to 4 at 35 mph and usually happens when car is idling parked for a little while. Them I cut it off and let it sit it goes back to normal. I also had prior problems with it smoking from tailpipe and it’s doc... Read more
POWER TRAIN Apr 2, 2025
Incident date: Mar 17, 2025
failure of driver side left turbo leaking. Dealership suggests a rebuild of the unit for $3,000 but an independent mechanic suggests the replace the turbo because it has an internal issue that will just cause it to leak again. After researching online this is a common problem with this particular tu... Read more
ENGINE Mar 6, 2025
Incident date: Jan 27, 2025
At roughly 750 mi, we got a notice the engine oil was low. As soon as we got home we took it to the dealership and they told us that oil burning was normal. Since December of 2021 we have taken the car to the dealership multiple times about this issue and they have refused to acknowledge there was ... Read more
ENGINE AND ENGINE COOLING Mar 5, 2025
Incident date: May 21, 2021
The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for... Read more
ELECTRICAL SYSTEM Mar 1, 2025
Incident date: Dec 14, 2024
Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the f... Read more
POWER TRAIN Mar 1, 2025
Incident date: Dec 14, 2024
Transmission gave out with no lights and prior indications that there was a problem with it. On my way to work one morning my car stopped at a light at a busy intersection and then would not accelerate any further. I got all of my regular maintenance done and never had any accidents or issues other ... Read more
SERVICE BRAKES Feb 13, 2025
Incident date: Feb 13, 2025
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to... Read more
POWER TRAIN Jan 26, 2025
Incident date: Jun 15, 2023
Over the past 4 months the powertrain malfunction light has illuminated 4 times on random occasions. The first time it came on while I was driving home from shopping. I did not notice the light until I stalled in the intersection trying to get on to the interstate. Stopped at the Ford dealership and... Read more
POWER TRAIN Jan 26, 2025
Incident date: Jun 15, 2023
All wheel drive system began to fail. Experienced a loud bang followed by a leak from the transfer case that was observed when I arrived home. No check engine lights of any kind just car is stuck in front wheel drive. Dealer confirmed AWD system is not working. No safety risk and no insurance notifi... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Dec 30, 2024
Incident date: Aug 9, 2024
The contact owns a 2022 Tesla Model X. The contact stated while his wife was driving 25 MPH, the passenger’s side rear-view mirror exploded. No warning light was illuminated. The contact stated that his wife parked and inspected the vehicle and confirmed that the side-view mirror had exploded. The... Read more
ENGINE Dec 16, 2024
Incident date: Dec 13, 2024
The contact owned a 2014 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle stalled and then lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The contact stated that several unknown war... Read more
STEERING Dec 12, 2024
Incident date: Dec 12, 2024
The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
FUEL SYSTEM, GASOLINE Dec 12, 2024
Incident date: Dec 12, 2024
The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair ... Read more
UNKNOWN OR OTHER Dec 7, 2024
Incident date: Oct 3, 2022
The pearl white paint on my vehicle started to delaminate (confirmed by Wallace Kia Collision center). It started at approximately 24,000 miles, approximately 9 months past Kia's 3 year paint warranty. This is a known issue with the paint - pearl white, with many manufacturers affected. Kia, thu... Read more
ELECTRICAL SYSTEM Dec 4, 2024
Incident date: Dec 1, 2024
I was traveling on the [XXX] on Sunday [XXX] and while started smelling brakes and I got off at the service area and pressed on the brake pedal and the vehicle wouldn’t stop. I had no brake pedal and just heard a clicking sound. There were people everywhere and I didn’t want anyone to get hurt s... Read more
Crash
SERVICE BRAKES Dec 4, 2024
Incident date: Dec 1, 2024
I was traveling on the [XXX] on Sunday [XXX] and while started smelling brakes and I got off at the service area and pressed on the brake pedal and the vehicle wouldn’t stop. I had no brake pedal and just heard a clicking sound. There were people everywhere and I didn’t want anyone to get hurt s... Read more
Crash
ENGINE Sep 24, 2024
Incident date: Sep 21, 2024
The transmission stalled after driving it for 4000 miles. The car has 9 codes associated with the anti lock brakes, electric power steering, and transmission control. The car is available for inspection. This car creates an unsafe condition for the driver whose anti lock brakes fail, and the fact... Read more
STRUCTURE:BODY Sep 24, 2024
Incident date: Sep 21, 2024
The tailgate malfunctions and the car does not register the tailgate as closed even if it is closed. The power tailgate ceases to be operational and the locks do not work. The cause is a defect in a seam which allows rain water to reach the control unit for the tailgate. This was confirmed after an ... Read more
ELECTRICAL SYSTEM Jul 5, 2024
Incident date: Jun 15, 2024
The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Mo... Read more
ENGINE Jun 24, 2024
Incident date: Jun 21, 2024
Fault code P052E71 crankcase ventilation has a malfunction. The actuator is blocked. This seems to be a common issue with 4 cylinder turbo engines. Dealer charged $2500 to replace, and even after replacements system fails again within 1-2 years.
SERVICE BRAKES, HYDRAULIC Jun 7, 2024
Incident date: May 15, 2024
The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on the... Read more
Fire
POWER TRAIN May 20, 2024
Incident date: May 1, 2024
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train). The contact stated while driving approximately 45 MPH, the vehicle downshifted with abnormal roaring sound coming from the gear shifter. Additionally, the contact observed a bu... Read more

Showing 50 of 295 complaints.

NHTSA Safety Ratings, 2017 CHEVROLET CRUZE

2017 Chevrolet Cruze 5 DR FWD Later Release

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 4 / 5 ★★★★☆
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 4 / 5 ★★★★☆
Rollover 4 / 5 ★★★★☆
Rollover Risk 10.7%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 CHEVROLET CRUZE

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
1.4L 4-cyl, Automatic (S6) (Front-Wheel Drive) 30.0 40.0 34.0 Regular $1,800
1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive) 28.0 39.0 32.0 Regular $1,900
1.6L 4-cyl, Automatic 9-spd (Front-Wheel Drive) 31.0 47.0 37.0 Diesel $2,150
1.6L 4-cyl, Manual 6-spd (Front-Wheel Drive) 30.0 52.0 37.0 Diesel $2,150

CO2 Emissions: 265.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 CHEVROLET CRUZE

1,554 manufacturer communications from 902 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT262
110000 ELECTRICAL SYSTEM147
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL142
060000 ENGINE AND ENGINE COOLING130
060000 ENGINE (PWS)91
356000 EQUIPMENT ADAPTIVE/MOBILITY75
100000 POWER TRAIN60
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.45
23-NA-032 Apr 29, 2024
060000 ENGINE AND ENGINE COOLING
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040 Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-007 Feb 13, 2024
160000 STRUCTURE
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
22-NA-007 Feb 13, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
22-NA-007 Feb 13, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P02
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122 Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
20-NA-024 Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
20-NA-024 Jan 30, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a information and diagnostic steps/tips for vehicles that are slow to heat up in cold temperatures.
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132 Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-021 Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
23-NA-021 Nov 16, 2023
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
PIT5214F Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159 Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065 Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065 Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159 Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159 Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
02-00-89-002W Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-154 Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157 Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154 Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306 Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306 Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065 Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065 Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222 Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M Aug 2, 2023
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
10-06-05-002M Aug 2, 2023
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
18-NA-103 Aug 1, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in
16-NA-244 Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-244 Aug 1, 2023
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
03-06-04-017T Aug 1, 2023
080000 FUEL SYSTEM, DIESEL
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051H Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
18-NA-103 Aug 1, 2023
080000 FUEL SYSTEM, DIESEL
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in

Showing 100 of 1,554 bulletins.

NHTSA Safety Investigations, CHEVROLET CRUZE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ12002 Opened: Oct 15, 2012 , Closed: Oct 20, 2014
AQ, Closed , Model Year: 2011
Chapman Chevrolet / Cruze Engine Recall
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manuf... Read more
PE12010 Opened: Mar 28, 2012 , Closed: Jul 19, 2012
PE, Closed , Model Year: 2011
Engine compartment fire
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, ... Read more

CHEVROLET CRUZE - All Years Overview

Complete safety history for the CHEVROLET CRUZE across all model years (2011, 2019).

44 Total Recalls
5,786 Total Complaints
2 Investigations
467 Reported Crashes
134 Reported Fires
5 Reported Deaths

CHEVROLET CRUZE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 2 33 View
2018 3 166 View
2017 (current) 2 295
2016 4 395 View
2015 4 383 View
2014 10 1,106 View
2013 5 936 View
2012 7 1,354 View
2011 7 1,116 View
2010 0 2 View

Other CHEVROLET Models

Model Recalls Complaints
SUBURBAN 246 10,458 View
TAHOE 240 12,622 View
MALIBU 216 29,080 View
SILVERADO 1500 200 22,534 View
CORVETTE 187 6,308 View
CAMARO 179 4,298 View
SILVERADO 159 10,964 View
SILVERADO 3500 152 1,409 View