2019 BMW X5 Recalls, Complaints & Safety

I am writing to report a significant safety issue associated with BMW vehicles equipped with the B58TU engine, particularly the 2019-2021 models. These vehicles feature an oil pump containing an internal plastic component responsible for regulating oil pressure. There have been numerous instances of this part fracturing in the field, leading to a sudden loss of oil pressure. The failure predominantly occurs during cold starts in low temperatures. When this occurs, oil pressure can fluctuate erratically or be lost completely, often with minimal warning. Potential warning signs include difficulties in electronically measuring the oil level, abnormal oil pressure readings, or sudden drivetrain malfunction alerts. These issues can escalate quickly, resulting in engine shutdown or severe damage due to oil starvation. This situation poses a serious risk, as the vehicle may become inoperable without warning while driving or immediately after startup. Such failures are particularly hazardous when vehicles become immobilized in traffic or during winter conditions, leaving occupants vulnerable to harsh temperatures while awaiting roadside assistance. The replacement of the oil pump necessitates extensive disassembly and typically incurs a cost of $6,000-$8,000, assuming no engine damage has occurred. A significant concern is that owners cannot easily ascertain whether their vehicle is equipped with the original plastic pump or a revised metal component. BMW's VIN-based parts lookup now indicates updated components even if the original plastic parts are still installed. Additionally, the original plastic part number has been removed from dealer networks. Failures have been reported across multiple production years, and the full extent of affected vehicles remains uncertain. Given that this condition can lead to abrupt vehicle disablement without adequate warning—especially in cold weather—this situation warrants investigation as a potential safety-related defect.

I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system

Subject: 2019 BMW X5 xDrive40i – Oil Pump Defect Causing Oil Measurement Failure and Safety Risk I am reporting a safety defect in my 2019 BMW X5 xDrive40i with the 3.0L B58 inline-6 engine. The vehicle currently has approximately 70,000 miles. The vehicle is unable to properly measure or display engine oil level due to incorrect oil readings, which have been attributed to a failing oil pump assembly containing internal plastic components. Because this vehicle does not have a traditional dipstick, the electronic oil level monitoring system is the only way to verify proper oil level. Due to the defective oil pump design, I am unable to confirm whether the engine has sufficient oil. This creates a serious safety concern because: •The vehicle may be operating with low oil pressure without accurate warning •Sudden oil pressure loss could cause engine shutdown while driving •Loss of power at highway speeds could result in an accident •Catastrophic engine failure could occur without proper oil monitoring This is not normal wear and tear. BMW has reportedly updated the oil pump design in newer model years to use metal internal components, suggesting awareness of a design weakness. However, no recall has been issued for 2019 models. An oil pump that prevents accurate oil level measurement and may fail prematurely presents a significant safety hazard. I respectfully request that this defect be formally investigated and that BMW be required to issue a recall to replace the defective oil pump assembly with the updated metal design.

The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the local mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed to the local dealer, who confirmed that the engine oil was thick and dark, and the engine needed to be replaced. The failure mileage was 85,000.

BMW knowingly did NOT NOTIFY it's 2019 BMW X5 M40i (engine B58) vehicle owners. This is in reference to the faulty design and made plastic engine oil pump. It has been known to fail prematurely due to weaken parts. Some analysis done was from certain oil viscosity's applying additional unneeded stressful pressures. This later was recognized by BMW and a newer design and/or metal sturdier one had taken it's place in subsequent model years starting in 2020. Some owners were able to remediate the oil pump failure and new replacement either covered under intact warranties, and some were covered through quieter negotiations with BMW Customer Care's authorizations. To my understanding, no recalls were made nor were any techical service bulletins (TSB) made to it's owners. I don't see how BMW can be allowed to get away with an issue of safety which could cause a catastrophic failure of the affected engine? Under the circumstances, BMW should be fully reimbursing me for the repairs here, and be glad there were NO serious injuries OR worse, DEATHS! I have been in contact with their Customer Care and nothing has been done to date.

Premature oil pump failure. 2019 BMW x5 with only 46k miles has been diagnosed with an oil pump failure. Vehicle needed to be quickly pulled over and shut off to avoid catastrophic engine failure or engine seize. If this happens on the highway or at any speed the vehicle will lose power and be unsafe to control likely ending in an accident. This is a known Issue. BMW produced the vehicle with a flawed oil pump design that has a plastic ring around the impeller. The ring deteriorates and cracks leading to pump failure and loss of oil pressure It is only on limited models early 2019 X5. BMW redesigned with an all metal pump quietly. This issue needs to be addressed with BMW as it is unsafe for these family vehicles to be on the road with such a significant risk to its passengers and others. The failure happens with little to no warning. When contacting BMW they told me they would not consider helping with repairs. The repair for this part is upward of $8k which in turn will likely limit consumers ability to fix proactively. This is totally unacceptable and needs to be addressed by the NHTSA directly with BMW. P

The engine warning system came on and warned of low oil pressure. Knowing the oil level was good I stopped the vehicle to check oil leaks. Found none. Knowing engine mechanics I assumed it was a faulty oil pump. had it towed to BMW and told it was so. The replacement would be $8,000. Found out after lengthy research that the oil pump of the 2019 X5 (which I have) was made with plastic internal parts that would be a matter of when not if, the plastic parts would fail because the acidic nature of used oil. Presented this info to BMW and they lowered the price to $3986.16. Then I discovered BMW knew about the problem and changed the oil pump design from 2020 on.

Car randomly wouldn’t start and was getting error starter message on message center

Engine Starter overheating. Car won't start until engine cools down. Car would not let my shift into neutral in order to move to a safe location. Was stuck in front of several cars in an unsafe location. No warning message showed up. Car was just inspected and serviced with no indication that this was a problem. Car taken to dealer after incident and inspected produced the same results.

The emergency call system and hands free microphone does not work due to the telematic control unit getting wet as a result of the shark fin antenna leaking. As a result I cannot rely on communication through this system in the event of an emergency which was one of the features that lead me to the decision to buy this car. The vehicle has been inspected by the dealer. The first warning lamp brought to the attention of the dealer in February.

Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.

Parking brakes can only be applied but cannot be released due to faulty design of the parking switch. This will cause the vehicle not able to move or be towed in an emergency especially when an engine failed to start. This problem confirmed by an independent repair shop and also has highlighted in several BMW group chats.

I am reporting a recurring safety-related defect with the infotainment/iDrive head-unit in my 2019 BMW X5 xDrive40i. The central display repeatedly goes completely black or shows “No Signal” while the vehicle is otherwise drivable. When this happens, iDrive is unusable and I lose: 1. Rearview camera and visual parking aids 2. Parking sensor visuals 3. Navigation and key vehicle information 4. Access to settings that only exist in iDrive BMW service says this is due to the vehicle’s “age” and recommends a full head-unit (hardware) replacement at my expense, even though this is a software-driven system. A previous identical failure on this car resolved on its own with no hardware change, which strongly suggests a software/firmware defect, not a worn-out part. This problem is widespread, not just my car. Many BMW owners report the same black-screen/“No Signal” iDrive behavior on similar models and years, often after software updates and even after multiple head-unit replacements, with no lasting fix. One example thread: [XXX] As a long-time BMW owner, it is extremely frustrating that BMW has not given a convincing engineering explanation or solution and keeps falling back on expensive hardware swaps. 1. Driving risks when the display/iDrive fails include: 2. Reversing or parking without a rearview camera 3. Low-speed maneuvering without visual parking sensors 4. Driver distraction from a sudden blank screen 5. Loss of navigation and information needed for safe route choice and lane changes I respectfully request that NHTSA investigate whether there is a systemic defect in the infotainment/iDrive system and software on the 2019 BMW X5 xDrive40i (and related BMW models), and whether BMW’s remedies and owner guidance are adequate from a safety standpoint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a serious safety defect involving the oil pump assembly on my 2019 BMW X5 xDrive40i. While driving at low speed in normal conditions, a sudden dashboard warning appeared stating: “Engine oil pressure too low — stop carefully.” I immediately pulled over and shut off the engine. My vehicle had been serviced by an authorized BMW dealership less than one week earlier, and no faults or issues were identified. There were no warning signs or symptoms prior to the failure. An independent licensed repair facility inspected the vehicle after the incident and confirmed that the oil pump had failed due to a defective plastic internal component used in the pump’s design. The failed parts are available for inspection upon request. This failure created a significant safety risk, as sudden loss of oil pressure can cause engine seizure, loss of power steering, loss of braking assist, and an inability to safely control the vehicle. Had this occurred at highway speeds, the consequences could have been severe. I have since learned that this exact issue has been reported by other owners of 2019 BMW X5 vehicles and other BMW models using the B58 engine, which were equipped with an oil pump containing plastic internal drive components prone to cracking or separating. BMW appears to have updated the oil pump design to a metal version in 2020 and later models, suggesting the manufacturer was aware of the weakness of the earlier design. The defect was confirmed by an independent service center. The vehicle had also been inspected by BMW one week prior during scheduled service, yet no issues were detected. Because this failure presents a clear safety hazard and appears to be related to a widespread design flaw, I respectfully request that NHTSA open an investigation into the oil pump used in 2019 BMW X5 vehicles and consider issuing a safety recall.

while stopped in traffic on a freeway in fast lane, the vehicle was in the "stop/go" mode. When I pressed the accelerator, the engine failed to start. On multiple attempts engine would not start and I could smell electrical burn. The CHP was on site and we attempted to push the car to the side and out of the fast lane. However, since the engine would not start, there was no way to shift the car into Neutral gear. This is a design flaw and could lead a serious injury of fatality if the drive is stuck on the freeway and unable to move car. Even with Tow Truck, the car had to be dragged onto the truck bed. This is related to recall no. 25V-644. The recall should be elevated to "critical" status.

The shark fin is leaking and can’t be in rain or drive in rain bc it can cause wires to catch fire or shorten out. I have two babies that are at risk every time I drive this car. It’s my only way to go and BMW won’t fix it and I can’t afford to fix it bc it’s over 3 thousand dollars.

The contact owns a 2019 BMW X5. The contact stated that while his wife was driving approximately 30-40 MPH, the message “Low Engine Oil” and to pull over to avoid engine destruction was displayed. The driver pulled over. The vehicle was towed to the dealer, where it was diagnosed, and determined that the internal parts of the oil filter made of plastic had deteriorated. The dealer determined that the engine needed to be taken apart to replace the filter. The vehicle was repaired. The manufacturer was notified of the failure and covered half the cost of the repair. The failure mileage was approximately 80,000.

HVAC. Misty and mold smell from ac vent. Health concerns F or people with aasthma and respiratory health issues. All bmw of this year has this issue. Took it to dealer and got evporater cleaned vut smaell returns again in 2 months. Evaporator leak is very common. Most owners have had this issue fixed and repaired at $7k cost of out of warranty. BMW dealer ship admits issue with this year of bmw but declines to fix it for free. bMW itself ignores all the conversations bout it.

a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start. Also, I have engine codes that are the same ones that apply to other recalls my starter is my main concern because it is an unsafe situation in certain circumstances because it’s happened at a light due to the auto stop switch I have to turn it off so that problem wouldn’t occur anymore because it also happened on the freeway during traffic that was a scary scenario when I had my family with me luckily it did turn on as I was steering out the way of traffic, I love the car unfortunately it is giving me safety concerns ,I seen there is a recall on NHTSA Campaign Number: 24V-576 subject : Starter Motor May Fail and Overheat according to this my vehicle meets all these criteria’s I need help with further assistance please if you can and thank you for your time.

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

My shark fin has water damage and can’t drive or be in rain and this is the only car I have to take my young kids back and forth to school and do my grocery shopping or whatever I need

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

gas pedal broke while driving on the interstate causing driver to briefly lose control of car at the same time signal was lost from pedal to engine resulting in surge in the coolant system via ECm computer that blew radiator hose a moment after pedal broke. Pulled over and had car towed.

Car wouldn't start anymore, starter malfunction. couldnt go into neutral

Water leaked into the Electric panel that controls the emergency call system & creates a malfunction.

Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of North Haven, CT. The oil pump and transfer case failures have created potential loss of engine lubrication and vehicle control putting my safety at risk. The oil-level test aborts at 16% making it impossible to verify oil quantity or pressure while driving. The shuddering occurs during low-speed turns and acceleration. BMW North America reviewed my case and approved goodwill coverage for transfer-case fluid change ALL other safety-related repairs have been denied. Supporting BMW Service Bulletins: •SIB 27 02 20: Jerking or Shuddering from Driveline xDrive Transfer Case ATX13-X (faulty factory oil specification). •SIB 11 03 17: N20/N26 Engine Timing Chain and Oil-Pump Drive Chain Warranty Extension (pattern of oil-pump failures in prior engines). •SIB B01 13 23: Front Center Console Cupholder Liquid Ingress (electrical faults from liquid intrusion in 2019–2022 G05 X5). •SIB 65 12 22: Roof-Mounted Antenna Housing Seal Not Adhering (water ingress from shark-fin antenna affecting interior electronics). Note: I paid out of pocket to replace and reprogram theTelematics Communication Box (TCB) due to faulty seal around shark fin. A class action lawsuit is currently in happening for this exact issue in California. These issues are not normal wear and tear. They represent premature mechanical and electrical failures on a well-maintained vehicle as well as posing a safety risk to me and other drivers.

MY STARTER MOTOR OVERHEATED AND MY CAR WOULD NOT START AND MY CAR INDICATED THE FLUIDS AND COMPONENTS WERE OVERHEATED - MY DEALERSHIP CONFIRMED THE PROBLEM WITH A VIDEO THEY SENT ME. IF I WAS STILL DRIVING THE CAR, I DON'T KNOW WHAT WOULD HAVE HAPPENED TO ME MY DAUGHTER AND HUSBAND IN THE VEHICLE. i CALLED MY SERVICE REP AND THE DEALERSHIP IS LOOKING INTO IT AS MY VIN DOES NOT HAVE THE RECALL. NOTHING WAS WRONG AND NO LIGHTS WERE ON THE VEHICLE PRIOR TO THE CAR NOT STARTING. I HAD BEEN DRIVING IT FOR ABOUT 25 MINUTES. In MAY of this year, not even 6 months ago, they had to replace a "heat management module", which cost me $2500 and they said it is not related. They found 8 fault codes at a frequency of 255. The dealership is telling me this is not related, but I have a hard time believing that.

The contact owns a 2019 BMW X5. The contact stated that while attempting to cold-start the vehicle, the contact needed several attempts to start the vehicle. The contact stated that several times, the contact was unable to restart the vehicle. The contact stated that while making several attempts to start the vehicle, the message "System Overheated - Restarting Engine Possible After Cooling" was displayed on the instrument cluster, and the contact had to wait 120 seconds before further attempts to restart the vehicle were possible. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the starter needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that there was a recall for the failure, NHTSA Campaign Number: 25V644000 (Electrical System), and the VIN was covered under the recall. However, the VIN tool showed no recall related to the VIN. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

The electronic oil level sensor was unable to complete an oil level measurement on the iDrive screen. Diagnostic inspection at a BMW Dealership (Mt. Kiso) and EuroTech Auto Repair (Larchmont, NY) revealed that the oil pump had degraded internally, specifically due to failure of plastic components. All Sensors were working fine and showed no faults. This failure could not be detected by regular maintenance and posed a risk to engine reliability and potential sudden loss of lubrication. The car had approx 55,000 miles, was purchased purchased after my 3-year lease (original owner of new vehicle), and the incident occurred during normal use. There were no warning lights or symptoms before the oil measurement stopped working. This defect appears to be a design/materials issue affecting other similar vehicles. The failed oil pump has been replaced at my expense. I am concerned this part presents a broader safety and reliability risk and should be considered for recall.

I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the LED module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing. The repair the dealership recommended is to replace both headlights, at a cost of almost $18k! I’ve seen numerous BMWs on the roads with this same issue, and this should be addressed by BMW as a design flaw. If these modules are burning plastic pieces inside the housing, they could start a fire if they get hot enough.

While driving down the Long Island Expressway at around 60 miles per hour, the retractable part of my panoramic sun roof shattered. It felt like an explosion. Luckily, the sunroof and cloth cover was fully extended so the glass didn't fall in the car. The traffic was light, no one in front of me and wasn't driving under any structure. There were no construction or debris on the road. It's clearly a manufacturer defect. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Emergency Call System Failure!! My 2019 BMW x5 xdrive M50 has the failure from the Telematic Control Module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem. Apparently water gets in the shark fin area and causing the module to fail!

The oil pump contains a plastic housing that fractured during regular use. (Yes, I did retain the part for inspection and can include photos of the defect here). Yes, the problem has been confirmed by my mechanic and the general public with multiple posts and videos shared widely across the internet and in vehicle forums. This failure caused the engine to lose oil pressure abruptly. Had this occurred at highway speeds or in heavy traffic, it could have resulted in a serious accident. BMW is aware of the problem and has redesigned the oil pumps for all X5s starting in 2020. There is no real warning for this potential failure which would cause the engine to cease. The problem is most commonly diagnosed by checking the oil level via the I-Drive System electronically, (there is no dipstick for these cars). The oil level cannot be provided on the screen due to significant pressure fluctuations caused by the damaged oil pump- and that's how you know you're at risk of engine failure. There has been no recall for the 2019 vehicles. All 2019 BMWs with the B58 engine, (and the Toyota Supra), include this dangerous and expensive design flaw and I believe a recall should be issued; the majority of these cars are still on the road. I estimate the total number of cars to be 250,000 cars. My oil pump had to be replaced or the car would be rendered undriveable. The estimate from BMW dealership #1 exceeded $11,000; the estimate from BMW dealership #2 exceeded $8,000. The car has less than 70,000 miles on it and this is a known issue for this model year.

The automatic emergency braking is activating when nothing is on the road. It has happened three times in six months. Once in a drive thru, once in the middle of a clear intersection while moving at 30pmh and today while traveling at 35mph on a city street. The car acts as if it's attempting to prevent a forward collision. The red car icon displays and blinks on the instrument panel, fast beeps sound, the car hard brakes. It nearly caused the car behind me to rear end me today.

Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

Frequent Passenger Restraint System Issue