2004 BMW X5

4 recalls — 50 complaints

04V409000 Aug 18, 2004
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
ON CERTAIN PASSENGER VEHICLES WITH 3.0 L ENGINES AND MANUAL TRANSMISSIONS, IF THE VEHICLE IS IN FIRST GEAR, AND MOVING SLOWLY, WITH THE ACCELERATOR PEDAL HELD IN A CONSTANT POSITION OF LOW ENGINE SPEED AND WITH THE CLUTCH PEDAL HELD IN A PARTIALLY DEPRESSED POSITION, ENGINE SPEED MAY INCREASE.
Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S DIGITAL ENGINE MANAGEMENT CONTROL UNIT. THE RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
358 vehicles affected
04V402000 Aug 13, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN SPORT UTILITY VEHICLES, THE IN-TANK FUEL LINE MAY HAVE BEEN ATTACHED INCORRECTLY.
Remedy: DEALERS WILL INSPECT THE IN-TANK SUCTION JET PUMP FUEL LINE AND IF NECESSARY, REATTACH ACCORDING TO SPECIFICATIONS. THIS RECALL BEGAN SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
297 vehicles affected
04V344000 Jul 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 8 AND 12 CYLINDER ENGINES, THE DIGITAL ENGINE MANAGEMENT CONTROL (EMC) UNITS WERE NOT PRODUCED ACCORDING TO SPECIFICATIONS.
Remedy: DEALERS WILL INSTALL A NEW DIGITAL ENGINE MANAGEMENT CONTROL UNIT. THE RECALL BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
4,102 vehicles affected
03V475000 Nov 14, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
ON CERTAIN SPORT UTILITY VEHICLES, THE BOLTS THAT HOLD THE FRONT DIFFERENTIAL, THE RIGHT OUTPUT SHAFT HOUSING FLANGE AT THE ENGINE, AND THE RIGHT-HAND ENGINE SUPPORT MAY BE INSUFFICIENTLY TIGHTENED.
Remedy: DEALERS WILL INSPECT AND RETIGHTEN THE DRIVETRAIN FASTENERS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2003. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
350 vehicles affected
ELECTRICAL SYSTEM Jun 26, 2025
No start no crank sos light battery drain
UNKNOWN OR OTHER Apr 25, 2022
Vehicle rpm’s rev wildly in park and neutral. When driving vehicle speeds up on its own and rpm’s climbs out of control. When stopped at a light or in traffic, car leaps forward against the break .
POWER TRAIN Apr 25, 2022
Vehicle rpm’s rev wildly in park and neutral. When driving vehicle speeds up on its own and rpm’s climbs out of control. When stopped at a light or in traffic, car leaps forward against the break .
ENGINE Apr 25, 2022
Vehicle rpm’s rev wildly in park and neutral. When driving vehicle speeds up on its own and rpm’s climbs out of control. When stopped at a light or in traffic, car leaps forward against the break .
STEERING Oct 27, 2020
MY STEERING IS WAY TO TIGHT. AND ITS HARD TO MOVE THEVCAR.
SEAT BELTS May 21, 2020
FRONT PASSENGER SEAT BELT DOESN'T WORK PROPERLY. *TR
ENGINE Feb 21, 2019
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING 55 MPH ON THE FREEWAY, THE VEHICLE JERKED SEVERELY. SUDDENLY, THE ENGINE POWERED DOWN IN THE MIDDLE OF TRAFFIC. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY ONTO THE SHOULDER. A MESSAGE INDICATING "FAIL SAFE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS LATER TAKEN TO RAY CATENA BMW (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-5555) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE AND VALVE PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
UNKNOWN OR OTHER Jun 20, 2018
VEHICLE STARTED SMOKING FROM UNDER THE CAR AND AIR VENTS WHILE CAR WAS IN MOTION AIR CONDITIONING WAS RUNNING AND THE OWNER PULLED OVER AND THE FIRE DEPARTMENT PUT OUT THE FIRE AND BROKE 3 WINDOWS UNNECESSARILY IN THE PROCESS. CAR ENDED UP BEING TOTALED AND RESIDES AT OWNERS PROPERTY. COULD BE BASED ON OTHER REPORTS AND A POSSIBLE RECALL ON BLOWER MOTOR ON 2001-2003 RECALLS WERE CHECKED AND ARE CURRENT ON THIS VEHICLE CHECKED BY DEALER AND NHTSA WEBSITE
Fire
ELECTRICAL SYSTEM Jun 20, 2018
VEHICLE STARTED SMOKING FROM UNDER THE CAR AND AIR VENTS WHILE CAR WAS IN MOTION AIR CONDITIONING WAS RUNNING AND THE OWNER PULLED OVER AND THE FIRE DEPARTMENT PUT OUT THE FIRE AND BROKE 3 WINDOWS UNNECESSARILY IN THE PROCESS. CAR ENDED UP BEING TOTALED AND RESIDES AT OWNERS PROPERTY. COULD BE BASED ON OTHER REPORTS AND A POSSIBLE RECALL ON BLOWER MOTOR ON 2001-2003 RECALLS WERE CHECKED AND ARE CURRENT ON THIS VEHICLE CHECKED BY DEALER AND NHTSA WEBSITE
Fire
AIR BAGS Feb 12, 2018
TL* THE CONTACT OWNED A 2004 BMW X5. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, BACK, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT AVAILABLE.
Crash 1 injured
WHEELS Jan 17, 2018
I BOUGHT 4 RUN-FLAT BRIDGESTONE TIRES FROM A BMW DEALERSHIP: DUELER H/L 400 [36110427162] ON JUNE 21, 2017 WITH MY SUV MILEAGE OF 169,318. YESTERDAY, 1/15/2018, I FOUND OUT MY TWO REAR TIRES WERE ALMOST BALD AFTER DRIVEN 10,384 MILES DUE TO SUMMER ROAD TRIP. SEVERAL TIMES THESE PAST FEW DAYS I FELT THE SUV WAS SLIPPING AND SLIDING EVEN THOUGHT NO ICE AROUND. THE TWO REAR TIRES HAVE MARKINGS OF DOT H491 DJE0716 AND DOT H491 DJE0216]. THE FRONT TWO TIRES [DOT H491 DJE4015 AND DOT H491 DJE3160] LOOK NEW COMPARED TO REAR - PLEASE SEE IMAGES.
STEERING Aug 14, 2017
HAVE ACCIDENT.BECAUSE MY BMW X5 2004 WHEN START THE ENGINE..THE CAR JUMP. AND PROBLEMS WITH TRASMISSION NOT WORK GOOD WHEN L STAR DRIVING THE CAR JUMP THE SPEEDS NOT WORK GOOD THE GEARS 2 MONTHS AGO L HIT .THE FRONT CAR .BECAUSE MY CAR JUMP .IN HAVE TO PAY .THE OWNER THE OTHER CARS .HAVE TO MANY ACCIDENTS WITH BMW X5 2004..PLEASE YOU CAN HELP ME ..THANK YOU VERY MUCH.
VEHICLE SPEED CONTROL Aug 14, 2017
HAVE ACCIDENT.BECAUSE MY BMW X5 2004 WHEN START THE ENGINE..THE CAR JUMP. AND PROBLEMS WITH TRASMISSION NOT WORK GOOD WHEN L STAR DRIVING THE CAR JUMP THE SPEEDS NOT WORK GOOD THE GEARS 2 MONTHS AGO L HIT .THE FRONT CAR .BECAUSE MY CAR JUMP .IN HAVE TO PAY .THE OWNER THE OTHER CARS .HAVE TO MANY ACCIDENTS WITH BMW X5 2004..PLEASE YOU CAN HELP ME ..THANK YOU VERY MUCH.
POWER TRAIN Aug 14, 2017
HAVE ACCIDENT.BECAUSE MY BMW X5 2004 WHEN START THE ENGINE..THE CAR JUMP. AND PROBLEMS WITH TRASMISSION NOT WORK GOOD WHEN L STAR DRIVING THE CAR JUMP THE SPEEDS NOT WORK GOOD THE GEARS 2 MONTHS AGO L HIT .THE FRONT CAR .BECAUSE MY CAR JUMP .IN HAVE TO PAY .THE OWNER THE OTHER CARS .HAVE TO MANY ACCIDENTS WITH BMW X5 2004..PLEASE YOU CAN HELP ME ..THANK YOU VERY MUCH.
ELECTRICAL SYSTEM Jun 1, 2017
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING AND THE OIL SERVICE AND BATTERY INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 157,000.
ENGINE Jun 1, 2017
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING AND THE OIL SERVICE AND BATTERY INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 157,000.
POWER TRAIN May 15, 2017
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING 35 MPH, A LOUD NOISE CAME FROM THE FRONT END OF THE VEHICLE AND IT SHOOK VIOLENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE NEAREST INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER TRAIN DRIVE SHAFT UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC CONTACTED THE BMW DEALER AND HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 152,000.
AIR BAGS Apr 4, 2017
TL* THE CONTACT OWNED A 2004 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO STOP FOR A RED LIGHT AND THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES IN THE NECK AND BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash 1 injured
UNKNOWN OR OTHER Mar 2, 2017
WATER DAMAGE. THE VEHICLE HAS TAKEN WATER IN THE REAR TRUNK AREA. WHEN LOOKED AT, THERE IS A PUDDLE OF STANDING WATER COVERING THE ELECTRONIC COMPONENTS SUCH AS THE RADIO AMPLIFIER AND OTHER ELECTRONICS. VEHICLE WAS STATIONARY AND NOT MOVING. WATER SEEMS TO OCCUR ONLY WHEN RAINING. RADIO AND SPEAKERS DO NOT WORK AND GIVE OFF A RUFFLING SOUND EVEN WHEN KEY IS OUT OF THE IGNITION. WE HAVE DISCONNECTED THE BATTERY FROM THE CAR TO PREVENT ANY FURTHER DAMAGES.
ELECTRICAL SYSTEM Mar 2, 2017
WATER DAMAGE. THE VEHICLE HAS TAKEN WATER IN THE REAR TRUNK AREA. WHEN LOOKED AT, THERE IS A PUDDLE OF STANDING WATER COVERING THE ELECTRONIC COMPONENTS SUCH AS THE RADIO AMPLIFIER AND OTHER ELECTRONICS. VEHICLE WAS STATIONARY AND NOT MOVING. WATER SEEMS TO OCCUR ONLY WHEN RAINING. RADIO AND SPEAKERS DO NOT WORK AND GIVE OFF A RUFFLING SOUND EVEN WHEN KEY IS OUT OF THE IGNITION. WE HAVE DISCONNECTED THE BATTERY FROM THE CAR TO PREVENT ANY FURTHER DAMAGES.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Feb 15, 2017
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 06/07/17*LJ *CN
Fire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Jan 31, 2017
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE SEAT HEAT WARMER BURNED A HOLE THROUGH THE SEAT. THERE WERE NO INJURIES; HOWEVER, THE CONTACT FELT THE HEAT OF THE BURNER COMING THROUGH THE SEAT. THE DEALER DETERMINED THAT THE SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Fire
WHEELS Oct 26, 2015
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
Fire 1 injured
ENGINE Oct 26, 2015
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
Fire 1 injured
STRUCTURE:BODY Oct 26, 2015
THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COULD QUICKLY PARK RATHER THAN BEING ON THE HIGHWAY.
Fire 1 injured
ENGINE Apr 1, 2015
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE SERVICE ENGINE SOON WARNING LAMP KEPT FLASHING INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. AS THE FAILURE PROGRESSED, THE VEHICLE STARTED RIDING ROUGHLY, SHAKING, AND VIBRATING. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE TECHNICIAN RESET THE CODE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE COIL SPRINGS AND THE SPARK PLUGS. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME SINCE THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
ELECTRICAL SYSTEM Apr 1, 2015
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE SERVICE ENGINE SOON WARNING LAMP KEPT FLASHING INTERMITTENTLY FOR AN EXTENDED PERIOD OF TIME. AS THE FAILURE PROGRESSED, THE VEHICLE STARTED RIDING ROUGHLY, SHAKING, AND VIBRATING. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE TECHNICIAN RESET THE CODE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE COIL SPRINGS AND THE SPARK PLUGS. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME SINCE THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
ENGINE Oct 20, 2014
MY X5 HAS BEEN A FAIRLY RELIABLE VEHICLE WITH SOME QUIRKINESS ALONG THE WAY. I HAD A "CROSSOVER PIPE" TO START LEAKING COOLANT. THE THING TO LOOK FOR IS IF YOU OPEN YOUR HOOD, AND LOOK IN THE CENTER OF THE ENGINE (FROM THE FRONT), THERE IS A SMALL HOLE. COOLANT WILL COLLECT AND POUR OUT OF THAT HOLE ONTO THE GROUND. THE FIX THROUGH BMW IS ANYWHERE FROM $9000-$10,000.00; IF YOU ARE GOING TO ALLOW BMW TO REPLACE THE PART AND LABOR CHARGES WITH SOME PARTS. WHAT HAPPENS IS OVER TIME THE SEALS GO BACK IN THIS PART, AND THE ONLY WAY TO GET TO IT IS TO OPEN YOUR ENTIRE ENGINE, TO REPLACE THE PIPE. I WENT TO A LOCAL CAR SHOP THAT SPECIALIZES IN FOREIGN VEHICLE REPAIR NAMED KELLY MOSS MOTOR SPORTS NEAR MADISON WISCONSIN, AND THEY WERE ABLE TO DO THIS JOB FOR UNDER $3000.00. THEY DID FANTASTIC WORK, AND MY VEHICLE HAS NOT LEAKED SINCE! THIS PART WILL EVENTUALLY GO BAD, ESPECIALLY IF YOU LIVE IN A CLIMATE WITH CONSTANT HOT TEMPS OR EXTREME WEATHER THAT GOES FROM HOT TO COLD (BOTH DESTROY THE RUBBER GASKETS IN THIS PIPE). I AM ATTACHING A LINK FOR THOSE WHO WANT TO SEE WHAT THE PIPE LOOKS LIKE. HTTPS://WWW.AGACOOLANTPIPE.COM/PRODUCT/N62-COOLANT-PIPE. *TR
ENGINE Oct 9, 2014
THE BMW X5 IS VERY POORLY MADE AND BMW DOES NOT STAND BEHIND ANY ISSUES OR CARE. MY 2004 BMW X5 HAS THE KNOWN JERKING AT LOW SPEEDS,TURNS WHICH FEELS LIKE YOU HAVE BEEN HIT IN THE [XXX] END. I ALSO WAS GOING TO WORK AND LOST ALL MY COOLANT, THE WATER PUMP AND COOLANT PIPE NEED REPLACED/REPAIRED WHICH IS NOT A CHEAP JOB..IT IS MORE THAN THE VALUE/COST OF THIS VEHICLE(IF DONE AT A BMW DEALER). THESE ISSUES ARE KNOWN AND VERY COMMON. BMW SHOULD ISSUE RECALLS FOR THESE PROBLEMS OR GIVE ASSISTANCE FOR REPAIRS INSTEAD OF CONSTANTLY MAKING EXCUSES AND GIVING REASONS ON WHY THEY WILL NOT HELP! I HAVE BEEN AND WILL CONTINUE TO DO ANYTHING I CAN TO GET ASSISTANCE FOR MY REPAIRS AND HOPEFULLY MANY OTHERS. BMW DOES NOT CARE ABOUT THEIR BUYERS, UNLESS IT IS A NEW VEHICLE AND YOU DO ALL YOUR DEALINGS WITH A BMW SERVICE DEPARTMENT WHICH I FEEL IS UNFAIR,CUSTOMERS SHOULD BE ABLE TO CHOOSE ANY GOOD MECHANIC INSTEAD OF HAVING TO TRAVEL TO AND/OR PAY BMW OUTRAGEOUS FEES FOR REPAIRS. IT IS NOT SAFE TO HAVE THESE ISSUES AND RUN OUT OF COOLANT(ANYWHERE ANYWAY FROM HOME) OR TO CONSTANTLY HAVE THE MASSIVE JERK WITH THE TRANSMISSION. BMW NEEDS TO ISSUE RECALLS AND STAND BEHIND THE TRANNY,COOLANT PIPE,AND WATER PUMP ISSUES AND FAILURES. THE BMW IS NOT WORTH THE MONEY, THEY ARE MADE POORLY, VERY EXPENSIVE TO REPAIR, AND HAVE HORRIBLE CUSTOMER SERVICE. BMW SAYS THE "INTERNET AND PEOPLE SAY ALOT OF THINGS BUT THAT DOES NOT MEAN ITS A PROBLEM" AND AS I SAID TO THEM...WHEN MANY MANY PEOPLE HAVE THE SAME ISSUES THEN YES, IT IS A REAL PROBLEM!!!! IT IS NOT LIKE PEOPLE ARE ASKING FOR ASSISTANCE OR RECALLS ON MINOR OR NORMAL REPAIRS AND MAINTENENCE!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER TRAIN Oct 9, 2014
THE BMW X5 IS VERY POORLY MADE AND BMW DOES NOT STAND BEHIND ANY ISSUES OR CARE. MY 2004 BMW X5 HAS THE KNOWN JERKING AT LOW SPEEDS,TURNS WHICH FEELS LIKE YOU HAVE BEEN HIT IN THE [XXX] END. I ALSO WAS GOING TO WORK AND LOST ALL MY COOLANT, THE WATER PUMP AND COOLANT PIPE NEED REPLACED/REPAIRED WHICH IS NOT A CHEAP JOB..IT IS MORE THAN THE VALUE/COST OF THIS VEHICLE(IF DONE AT A BMW DEALER). THESE ISSUES ARE KNOWN AND VERY COMMON. BMW SHOULD ISSUE RECALLS FOR THESE PROBLEMS OR GIVE ASSISTANCE FOR REPAIRS INSTEAD OF CONSTANTLY MAKING EXCUSES AND GIVING REASONS ON WHY THEY WILL NOT HELP! I HAVE BEEN AND WILL CONTINUE TO DO ANYTHING I CAN TO GET ASSISTANCE FOR MY REPAIRS AND HOPEFULLY MANY OTHERS. BMW DOES NOT CARE ABOUT THEIR BUYERS, UNLESS IT IS A NEW VEHICLE AND YOU DO ALL YOUR DEALINGS WITH A BMW SERVICE DEPARTMENT WHICH I FEEL IS UNFAIR,CUSTOMERS SHOULD BE ABLE TO CHOOSE ANY GOOD MECHANIC INSTEAD OF HAVING TO TRAVEL TO AND/OR PAY BMW OUTRAGEOUS FEES FOR REPAIRS. IT IS NOT SAFE TO HAVE THESE ISSUES AND RUN OUT OF COOLANT(ANYWHERE ANYWAY FROM HOME) OR TO CONSTANTLY HAVE THE MASSIVE JERK WITH THE TRANSMISSION. BMW NEEDS TO ISSUE RECALLS AND STAND BEHIND THE TRANNY,COOLANT PIPE,AND WATER PUMP ISSUES AND FAILURES. THE BMW IS NOT WORTH THE MONEY, THEY ARE MADE POORLY, VERY EXPENSIVE TO REPAIR, AND HAVE HORRIBLE CUSTOMER SERVICE. BMW SAYS THE "INTERNET AND PEOPLE SAY ALOT OF THINGS BUT THAT DOES NOT MEAN ITS A PROBLEM" AND AS I SAID TO THEM...WHEN MANY MANY PEOPLE HAVE THE SAME ISSUES THEN YES, IT IS A REAL PROBLEM!!!! IT IS NOT LIKE PEOPLE ARE ASKING FOR ASSISTANCE OR RECALLS ON MINOR OR NORMAL REPAIRS AND MAINTENENCE!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FUEL SYSTEM, GASOLINE Apr 20, 2014
WHILE I WAS DRIVING WITH MY SMALL CHILD INSIDE THE SUV, ALL SUDDEN I SMELL GAS AND THEN THE SUV SHUT OFF AND LOCKED UP. WHITE SMOKED CAME OUT OF THE ENGINE. OPENED THE HOOD AND SAW GASOLINE FLOODED ALL OVER INSIDE ON THE ENGINE, HOOD, RADIATOR AND ALL COMPONENT OF THE SUV. WAS IN SHOCK AS I HAVE NEVER SEEN OR EXPERIENCE ANY THING LIKE THIS WITH AT LEAST 5 TO 10 GALLON OF GASOLINE LEAKING EVERY WHERE. IF THE SUV HADN'T STOP ON IT'S OWN IT WOULD HAVE START A FIRE. *TR
VISIBILITY:SUN/MOON ROOF ASSEMBLY Apr 15, 2014
AS PER THE BELOW BMW SERVICE BULLETIN, I HAVE A DEFECTIVE SUNROOF CASSETTE AS IT DOESN'T HAVE ADEQUATE WATER MANAGEMENT AND CAUSES WATER TO LEAK INTO THE FRONT AND REAR COMPARTMENTS AND CAN CAUSE ELECTRICAL CONTROL MODULES TO GET WET AND BECOME DAMAGED. THIS IS A SAFETY HAZARD CAUSED BY THE POTENTIAL FLOODING. SI B 54 06 06 SPECIAL ROOFS NOVEMBER 2006 TECHNICAL SERVICE THIS SERVICE INFORMATION BULLETIN SUPERSEDES S.I. B54 06 06 DATED AUGUST 2006. DESIGNATES CHANGES TO THIS REVISION SUBJECT WATER LEAK FROM PANORAMIC SUNROOF MODEL E53 (X5 SAV), E61 (5 SERIES SPORT WAGON) AND E83 (X3 SAV) EQUIPPED WITH PANORAMIC SUNROOF (S402A) SITUATION CUSTOMER MAY COMPLAIN OF A WATER LEAK FROM THE OVERHEAD CONSOLE AREA DURING HEAVY RAIN OR WHEN DRIVING/PARKING ON A STEEP SLOPE FACING DOWNHILL. CAUSE POSSIBLE CAUSES: A.OBSTRUCTED OR DAMAGED DRAINS OR DRAIN TUBES. B.VOID IN THE WINDSHIELD URETHANE BEAD. C.EXCESSIVE GAPS BETWEEN THE GLASS PANELS AND THE PERIMETER SEAL. D.INADEQUATE WATER MANAGEMENT SYSTEM IN THE SUNROOF CASSETTE. *TT
SEATS Jan 24, 2014
DRIVER SIDE SEAT HEATER GETS VERY HOT, EVEN AT THE LOWEST SETTING. WILL BURN MY LEG IF LEFT ON. FOR THIS REASON, THE SEAT HEATER IN NO LONGER SAFE TO USE. *TR
VISIBILITY/WIPER Aug 24, 2013
REAR WIPER AND WIPER FLUID PUMP STOPPED WORKING DURING A RAIN STORM. I COULD NOT SEE THROUGH THE REAR WINDOW AT ALL THROUGH THE REAR VIEW MIRROR OR BY TURNING AND LOOKING BEHIND ME. VERY UNSAFE FOR THIS SYSTEM TO BREAK. *TR
STRUCTURE:BODY:DOOR Jun 13, 2013
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
LATCHES/LOCKS/LINKAGES Jun 13, 2013
RECENTLY PURCHASED THIS VEHICLE USED, THE EXTERNAL DRIVER DOOR LATCH NOT WORKING, HAVE TO CLIMB OVER FROM PASSENGER SIDE OF VEHICLE, THIS IS RIDICULOUS, THIS IS ONE OF SEVERAL ISSUES I AM HAVING WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH AND SEE THIS IS COMMON PROBLEM AND IT SHOULD BE ADDRESSED BY BMW. I HAVE HAD 2 OTHER USED VEHICLES WHICH BOTH HAVE LASTED ME 10 YEARS FROM THE DATES I PURCHASED THEM (AND THEY WERE ALREADY 8 AND 10 YEARS OLD. THIS IS MY FIRST BMW AND MIGHT BE MY LAST IF BMW DOES NOT TAKE ISSUES WITH THEIR VEHICLES SERIOUSLY AND HELP CONSUMERS. I AM SO SURPRISED AND DISAPPOINTED BY ALL OF THE ISSUES THAT HAVE BEEN IGNORED. THE DIFFERENCE COULD BE BIG BECAUSE THEY COULD LOSE ALOT OF WOULD-BE LOYAL CONSUMERS. *TR
ELECTRICAL SYSTEM May 14, 2013
I WAS CAME BACK FROM WORK TO HAVE LUNCH. CAR WAS PARKED IN DRIVE WAY. AFTER 30 MINS OF LUNCH WHEN I CAME OUT OF THE HOUSE, I SAW SMOKE COMING FROM THE FRONT OF THE CAR. CAR WAS NOT RUNNING. KEYS WERE IN MY POCKET. I OPENED THE HOOD AND SAW FIRE IN THE COOLING FAN. I PULLED MY WATER HOSE TO STOP THE FIRE. WAITING FOR TOWING TRUCK TO COME AND TAKE IT TO BMW SERVICE. I AM SURPRISED TO SEE HOW A NON-RUNNING CAR CAN CATCH FIRE. THERE IS SOMETHING WRONG WITH BMWS. *TR
Fire
AIR BAGS Feb 27, 2013
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THE SENSOR MODULE ON THE PASSENGER SEAT THAT CONTROLLED THE AIR BAGS BECAME INOPERABLE AND CAUSED THE AIR BAG LIGHT TO REMAIN ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THEY HAD TO REPLACE THE AIR BAG SENSOR AT THE OWNERS EXPENSE. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000. UPDATED 05/10/2013 *JS
SEATS Feb 19, 2013
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE HEATED SEAT ELEMENT, BUT NOT THE ACTUAL SEAT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 89,000.
Fire
POWER TRAIN Feb 14, 2013
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. IMMEDIATELY AFTER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,300. THE CURRENT MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS UNAVAILABLE.
ENGINE Nov 9, 2012
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE TRANS FAIL SAFE PROGRAM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED, AS IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
ENGINE Oct 23, 2012
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT BRUNING FUMES WERE EMITTED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE DIAPHRAGM BROKE CAUSING AN OIL LEAKAGE INTO THE ENGINE AND AS A RESULT, THE CCV VALVE NEEDED TO BE REPAIRED. ALSO, THE MECHANIC STATED THAT THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE FAILURE WHO REFERRED HIM TO NHTSA. THE FAILURE MILEAGE WAS 75,000.
Fire
POWER TRAIN Jul 13, 2012
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE VEHICLE'S GEAR DID NOT ILLUMINATE TO DISPLAY WHICH GEAR THE VEHICLE WAS SHIFTED INTO. THE VEHICLE WENT INTO LIMP MODE AS A RESULT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE GEAR CIRCUIT RANGE FAILED AND THE COMPUTER NEEDED TO BE REPROGRAMMED. THE FAILURE AND CURRENT MILEAGES WERE 74,160.
ELECTRICAL SYSTEM Jun 28, 2012
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENTIRE INSTRUMENT PANEL TURNED PINK. THE CONTACT ALSO NOTICED A FISHY ODOR IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE BATTERY CABLE HAD BURNED THE ALTERNATOR. THE TECHNICIAN REPLACED THE BATTERY AND THE ALTERNATOR. THERE WAS A MANUFACTURER'S RECALL THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Fire
EXTERIOR LIGHTING Oct 31, 2011
THE TAIL LIGHT ASSEMBLIES (BRAKE LIGHTS AND RUNNING LIGHTS) HAS FAILED ON THIS VEHICLE THREE TIMES( THE LEFT ASSEMBLY AND ONCE ON THE RIGHT). ALL FAILURES WERE DUE TO CORROSION (VEHICLE HAS NEVER BEEN IN AN ACCIDENT). THE LEFT ASSEMBLY FAILED IN NOVEMBER 2006 (AT APPROXIMATELY 42,000 MILES) AND AGAIN IN MARCH 2011 (AT APPROXIMATELY 110,000 MILES). THE RIGHT ASSEMBLY FAILED IN FEBRUARY 2009 (AT APPROXIMATELY 68,000 MILES). THESE FAILURES ARE NOT LIGHT BULBS THAT BURNT OUT BUT COMPLETE FAILURE OF THE HOUSING THAT HOLDS THE LIGHT BULBS. THE PROBLEM IS INTERMITTENT. WHEN THE DASHBOARD MESSAGE INDICATES "CHECK BRAKE LIGHTS" OR "CHECK REAR LIGHTS" AND I DO THE LIGHTS APPEAR TO WORK FINE (ALL LIGHTS ON WHEN SWITCHED ON OR WHEN BRAKES APPLIED). MESSAGE GOES OFF AND MAY STAY OFF FOR SEVERAL DAYS AND THEN RETURNS AND LIGHTS UP WITH EVERY APPLICATION OF THE BRAKES. THERE ARE SEVERAL SIMILAR CARS IN USE AND ALL OF THEM HAVE EXPERIENCED THE SAME PROBLEM WITH THE TAIL LIGHT ASSEMBLIES. *TR
EXTERIOR LIGHTING Sep 16, 2011
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS WERE INOPERABLE. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 55,000.
EXTERIOR LIGHTING Sep 7, 2011
THE BRAKE LIGHTS ARE INTERMITTENTLY INOPERABLE. CHANGED BULBS WITH SAME RESULTS. APPEARS TO BE CORRODED AND/OR BURNED CONTACTS ON THE LAMP ASSEMBLY. *TR
POWER TRAIN Jun 15, 2011
1. DID A 3 POINT TURN AND THEN PULLED ONTO A 45 MPH ROAD WAY 2. FRONT TIRES LOCKED UP AND I SKIDDED TO A STOP, EVEN AFTER I DEPRESSED THE CLUTCH. 3. FRONT DIFFERENTIAL FAILURE, WAS REPLACE TO CORRECT THE PROBLEM 4. FORTUNATELY THE PERSON FOLLOWING ME WAS NOT TAILGATING SO NO ACCIDENT. *TR
POWER TRAIN:DRIVELINE Jun 15, 2011
1. DID A 3 POINT TURN AND THEN PULLED ONTO A 45 MPH ROAD WAY 2. FRONT TIRES LOCKED UP AND I SKIDDED TO A STOP, EVEN AFTER I DEPRESSED THE CLUTCH. 3. FRONT DIFFERENTIAL FAILURE, WAS REPLACE TO CORRECT THE PROBLEM 4. FORTUNATELY THE PERSON FOLLOWING ME WAS NOT TAILGATING SO NO ACCIDENT. *TR
LATCHES/LOCKS/LINKAGES Jun 8, 2011
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE MALFUNCTIONED AND THE CONTACT WAS UNABLE TO OPEN THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT WOULD CLIMB IN THROUGH THE PASSENGER SIDE. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THERE COULD BE A FRACTURED BRACKET AND TO BRING THE VEHICLE IN. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNAVAILABLE.