AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
226 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
662,185 vehicles affected
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
119,394 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
91,867 vehicles affected
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
91,867 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
Remedy: Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
62 vehicles affected
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
44,658 vehicles affected
SEATS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
393 vehicles affected
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my cars make and model is being recalled for everything my car is going through. The vin says it’s not eligible for any recalls. Its maintenance is unkept.
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my cars make and model is being recalled for everything my car is going through. The vin says it’s not eligible for any recalls. Its maintenance is unkept.
While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my cars make and model is being recalled for everything my car is going through. The vin says it’s not eligible for any recalls. Its maintenance is unkept.
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had informed the contact that the engine would last 4-6 months before complete engine failure. The vehicle was returned to the contact; however, while driving approximately 35 MPH, the vehicle sputtered and then lost power. The vehicle was restarted after several attempts to continue driving. The vehicle was returned to the dealer but was not repaired. The dealer suggested that a new vehicle be purchased. The contact searched online and became aware of NHTSA Campaign Number: 15V028000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had informed the contact that the engine would last 4-6 months before complete engine failure. The vehicle was returned to the contact; however, while driving approximately 35 MPH, the vehicle sputtered and then lost power. The vehicle was restarted after several attempts to continue driving. The vehicle was returned to the dealer but was not repaired. The dealer suggested that a new vehicle be purchased. The contact searched online and became aware of NHTSA Campaign Number: 15V028000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
The vehicle was rear-ended, lost control, traveled approximately 500 feet, and rolled multiple times. Side and curtain airbags deployed; however, the front airbags did not deploy. The vehicle was declared a total loss. The driver exited the vehicle without assistance. The vehicle is currently preserved at a tow lot.
Crash
The vehicle was rear-ended, lost control, traveled approximately 500 feet, and rolled multiple times. Side and curtain airbags deployed; however, the front airbags did not deploy. The vehicle was declared a total loss. The driver exited the vehicle without assistance. The vehicle is currently preserved at a tow lot.
Crash
The heater core becomes clogged and limits heat available for windshield defogging and defrosting. This creates a visibility hazard during inclement weather and makes the cabin uncomfortable during cold weather. The heater core was diagnosed and replaced on this vehicle in December 2024. The same symptoms have returned in December 2025. Volkwagen issued TSB VWP-16-05 to remedy this same issue in 2013-2014 Passats. I own a 2015 Passat. 2015 Passats have the same symptoms and problems.
The heater core becomes clogged and limits heat available for defrosting the windshield. The heat available is insufficient to defrost and maintain visibility while driving under adverse conditions. The cabin also becomes uncomfortable because of limited heat during cold weather operation. Volkwagen issued TSB VWP-16-05 for this issue for this model for the model year prior to my car. I had this issue repaired in December 2024. The same problem and symptoms have returned in December 2025.
The contact owns a 2015 Volkswagen Passat. The contact stated that cool air was being blown inside the vehicle. The contact stated that the heater failed to heat the passenger’s side of the vehicle. Additionally, the defroster failed to properly defrost the windshield while activated. The contact linked the failure to VWP:16‑05; (Heater Core Limited Warranty Extension). The vehicle was taken to an independent mechanic who referred the contact to the manufacturer for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 103,000.
The contact owns a 2015 Volkswagen Passat. The contact stated that cool air was being blown inside the vehicle. The contact stated that the heater failed to heat the passenger’s side of the vehicle. Additionally, the defroster failed to properly defrost the windshield while activated. The contact linked the failure to VWP:16‑05; (Heater Core Limited Warranty Extension). The vehicle was taken to an independent mechanic who referred the contact to the manufacturer for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 103,000.
The airbag system/clockspring assembly in the steering column appears to have failed. The airbag warning light turned on and all steering-wheel controls stopped working at the same time, which indicates that the driver airbag may not function in a crash. The vehicle can be inspected upon request. This is a major safety risk because the primary airbag might not deploy during a collision, putting the driver at high risk of injury. The issue has remained constant since it first appeared. I had the vehicle inspected by a highly reputable independent repair shop, and their assessment was that the clockspring/airbag component has failed. They advised that the necessary replacement part is unavailable to order, leaving the vehicle without a functional airbag system. I have also seen many other owners of similar 2015 Passat models reporting the same failure online, which suggests this may be a widespread defect. The airbag light is the only warning I received. It turned on a few months ago and has stayed on continuously since. UNKNOWN if there are other related electrical faults.
The airbag system/clockspring assembly in the steering column appears to have failed. The airbag warning light turned on and all steering-wheel controls stopped working at the same time, which indicates that the driver airbag may not function in a crash. The vehicle can be inspected upon request. This is a major safety risk because the primary airbag might not deploy during a collision, putting the driver at high risk of injury. The issue has remained constant since it first appeared. I had the vehicle inspected by a highly reputable independent repair shop, and their assessment was that the clockspring/airbag component has failed. They advised that the necessary replacement part is unavailable to order, leaving the vehicle without a functional airbag system. I have also seen many other owners of similar 2015 Passat models reporting the same failure online, which suggests this may be a widespread defect. The airbag light is the only warning I received. It turned on a few months ago and has stayed on continuously since. UNKNOWN if there are other related electrical faults.
Gas smell inside vehicle Plastic canister under back seat leaking gas smell /has cracked
My vehicle is a MY2015 Passat TDI SEL with the EA288 (CVCA) diesel engine. Water Pump Failure Occurred at 99488 miles. Leaking coolant from underneath the engine and the expansion tank bottle became empty. Vehicle was parked after a quick 8 min drive to work from home in the morning (~8:45AM) and when I came back at 12PM around 1 quart of coolant had leaked out. Luckily I was not on the freeway or driving the vehicle where it would ride on its torque curve increasing probability of catastrophic failures even after there are usually software induced engine protection derates in place. Official service interval for water pump and timing belt on this engine is 130000 miles but there have been numerous field incidents of pre-mature water pump failures which can be very expensive to fix (~2500 USD). Volkswagen/Audi already have a class action lawsuit against them on their 2.0 TFSI (EA888) water pump failures and I'm wondering why their MY2015 2.0 TDI (EA288) diesel engine has not been investigated for the same. This engine was only available in certain MY2015 VW/Audi vehicles but just because the cumulative number of vehicles with this engine are lower does not mean that it shouldn't be investigated for a very similar manufacturing/design defect of the water pump. I would strongly urge NHTSA to do a similar investigation on this 2.0 TDI engine and hold the manufacturer accountable.
Subject: Request for VIN Review and Recall Inclusion – Camshaft/Vacuum Pump Failure (Recall 23R1) Dear Volkswagen Customer Care / NHTSA Representative, I am writing to formally request a manual review of my vehicle’s VIN in relation to Recall 23R1, which addresses camshaft lobe interference with the brake vacuum pump in certain 2015 Volkswagen Passat models. My vehicle, a 2015 Passat, recently experienced a failure of the brake vacuum pump, which required replacement. Upon inspection, it was determined that the camshaft was interfering with the pump, consistent with the failure mode described in Recall 23R1. Despite this, my VIN does not currently show an open recall. Given the alignment of symptoms, including camshaft-related damage and vacuum pump failure, I believe my vehicle should be included in the scope of this recall. I am requesting: - A manual review of my VIN and production batch - Consideration for inclusion in Recall 23R1 - Reimbursement or goodwill support for the repair costs already incurred I have documentation of the repair and am happy to provide technician notes that confirm the nature of the failure. I appreciate your attention to this matter and look forward to your response.
Subject: Request for VIN Review and Recall Inclusion – Camshaft/Vacuum Pump Failure (Recall 23R1) Dear Volkswagen Customer Care / NHTSA Representative, I am writing to formally request a manual review of my vehicle’s VIN in relation to Recall 23R1, which addresses camshaft lobe interference with the brake vacuum pump in certain 2015 Volkswagen Passat models. My vehicle, a 2015 Passat, recently experienced a failure of the **brake vacuum pump**, which required replacement. Upon inspection, it was determined that the **camshaft was interfering with the pump**, consistent with the failure mode described in Recall 23R1. Despite this, my VIN does not currently show an open recall. Given the alignment of symptoms—including camshaft-related damage and vacuum pump failure—I believe my vehicle should be included in the scope of this recall. I am requesting: - A manual review of my VIN and production batch - Consideration for inclusion in Recall 23R1 - Reimbursement or goodwill support for the repair costs already incurred I have documentation of the repair and am happy to provide technician notes that confirm the nature of the failure. I appreciate your attention to this matter and look forward to your response.
I bought a 2015 Volkswagen v6 SEL PREMIUM 15 days ago with only 37000 miles on it from car max and I hear my front windshield making a loud sound in upper left corner every morning ….so today I had my kids in car and it was bout 80 degrees we were at park and left park after hour I turned AC on and was driving when I heard a LOUD POP …looked back to my rear windshield shattered in every spot I was only 3 blocks away from home then the glass collapsed all over my kids there all cut up …these windshields do not look normal there’s no rubber surround and I had to pay 250 deductible to get a new one …clearly these Volkswagens have a weak glass issue from temp changes they were mint before this happened no chips or cracks I’m very unhappy with the quality of these I’m in fear if I drive it the front windshield will also do it !!! Not good smh …I’m more scared for winter !!!
2 injured
2015 Passat TDI sudden complete power loss while driving, including highway incidents. Vehicle stalls with no warning, creating immediate safety hazard. Symptoms match documented crankshaft position sensor failures in identical vehicles that VW has repaired under warranty for other owners. VW Customer Care closed case requiring 'duplication' of safety defect before repair. Request immediate safety investigation. I am reporting today's incident however this issue has been occuring since May 1st and occurred on numerous occasions with today being the most unsafe.
2015 Passat TDI sudden complete power loss while driving, including highway incidents. Vehicle stalls with no warning, creating immediate safety hazard. Symptoms match documented crankshaft position sensor failures in identical vehicles that VW has repaired under warranty for other owners. VW Customer Care closed case requiring 'duplication' of safety defect before repair. Request immediate safety investigation. I am reporting today's incident however this issue has been occuring since May 1st and occurred on numerous occasions with today being the most unsafe.
Vehicle in question has a dual-clutch automatic transmission with 103,000 miles on the odometer. Transmission failed without warning while turning left onto a major highway from a standing stop -- stuck in 1st gear, it was dangerously slow to get out of other drivers' way, creating a serious road hazard concern. Vehicle had been maintained since new with fluid changes as required but still failed prematurely and without warning of any sort. Dealer inspected the car and stated the transmission needs to be replaced.
2015 Passat TDI sudden complete power loss while driving, including highway incidents. Vehicle stalls with no warning, creating immediate safety hazard. Symptoms match documented crankshaft position sensor failures in identical vehicles that VW has repaired under warranty for other owners. VW Customer Care closed case requiring 'duplication' of safety defect before repair. Request immediate safety investigation. I am reporting today's incident however this issue has been occuring since May 1st and occurred on numerous occasions with today being the most unsafe.
The contact owns a 2015 Volkswagen Passat. The contact stated that upon turning off the vehicle, the infotainment system failed to turn off as intended, and the message "download" was displayed on the screen, causing the battery to become drained. The vehicle was taken to the dealer, where it was diagnosed that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 45,000.
Clock spring failure. 2015 passat steering wheel started clicking then it snapped my airbag light came on and steering wheel functions didn't work. The sa
Clock spring failure. 2015 passat steering wheel started clicking then it snapped my airbag light came on and steering wheel functions didn't work. The sa
I have a 2015 Volkswagen Passat TDI that I purchased in 2018. The car has no heat and needs a second heater core replacement, currently with 85,565. In researching the issue, i found the Warranty extension on the NTSB website Number: VWP-16-05 that covers model years 2013 and 2014 prior to my model. As winter approaches, lack of heat for the windshield creates visibility issues in cold, wet, and snowy weather. I am limiting the use of the vehicle until i can get a repair. In February of 2022, a dealership replaced the heater core in my vehicle at 48,471 miles, and I paid $633.07 for that portion of the service. The car started to display the issue again in February of 2024, I returned to the same dealership, and was quoted $1977 to repair the issue, which I declined at that time. I ask that the case be reviewed and 2015 model year be added to the extended warranty.
The contact owns a 2015 Volkswagen Passat. The contact stated that fuel was leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, East Dallas Volkswagen (12635 Lyndon B. Johnson Fwy., Garland, TX 75041); where it was diagnosed that the fuel pump was leaking fuel and that the gasket and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
This is the second car like this that I have had. Both had the same issues. when at highway speeds of 65 or greater the steering wheel will shake left and right. It is almost like there is a wheel that is not balanced. That is not the case, I have had the car in the shop 3 times now for this same issue. The last car I had(2015 VW Passat TDI) my son totaled it out in January. It also had the same issues but the dealer ship in Fort Wayne Indiana got it fixed and never really told me what was wrong with it other than they had to call the manufacturer to resolve the issue. The new car has been to the shop and I recorded what it was doing while driving for the technician to see and he put it back up on his lift the day after I got it back from them. he was able to replicate what it was doing for me on the road in the air and on his lift without the car moving. The steering wheel will shake from left to right and as speed picks up it becomes faster and more violent. I was told that I needed a new "Rack and Pinion". The dealership explained to me that the main steering gear is bad and since it is electronic the computer doesn't know where zero should be, thus causing the jerking of wheel from left to right as the computer is guessing and then over correcting. This information would have been more helpful upfront before I paid to have the car worked on chasing other issues that did not resolve the problem. So as of right now I am $1,700.00 in on this issue and being told that it's another $3,500.00 to fix said issue with no guarantee that it will actually be fixed. I asked what would happen if the gear actually broke and I was told to always wear my seatbelt and to keep both hands on the steering wheel. The faster you go the harder it shakes, when your at highway speeds and go to pass someone the car really shakes.
The contact owns a 2015 Volkswagen Passat. The contact stated while attempting to activate the defroster, the defroster failed to operate as needed. The vehicle was taken to a dealer where it was diagnosed that the tubing of the heater core needed to be replaced. The vehicle was repaired but the failure reoccurred approximately 100 miles later. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
I was driving the car as usual. I needed to make a u turn at a light where it was safe and legal to do so. I heard a clicking sound and I don’t know what happened. I can’t use anything on the steering wheel.
I was driving the car as usual. I needed to make a u turn at a light where it was safe and legal to do so. I heard a clicking sound and I don’t know what happened. I can’t use anything on the steering wheel.
Gas and Oil comsumption is way too high … Almost every 600-1000 the low oil lights turns on! Check engine on almost all the time due to an error with the oxígen sensor. EPC light gets on very frequently and the car loses speed. Also vehicle has a constant rattlesnake sound when speed is low. Issue was reported some years ago to a local VW dealership in Georgia but they never took care of the issue. Ongoing for a couple of years!. No additional details
Gas and Oil comsumption is way too high … Almost every 600-1000 the low oil lights turns on! Check engine on almost all the time due to an error with the oxígen sensor. EPC light gets on very frequently and the car loses speed. Also vehicle has a constant rattlesnake sound when speed is low. Issue was reported some years ago to a local VW dealership in Georgia but they never took care of the issue. Ongoing for a couple of years!. No additional details
Gas and Oil comsumption is way too high … Almost every 600-1000 the low oil lights turns on! Check engine on almost all the time due to an error with the oxígen sensor. EPC light gets on very frequently and the car loses speed. Also vehicle has a constant rattlesnake sound when speed is low. Issue was reported some years ago to a local VW dealership in Georgia but they never took care of the issue. Ongoing for a couple of years!. No additional details
The vehicle was totaled but I continue to receive recall notices to the point of harassment. I have called the hotline number and notified them dozens of times. I signed the vehicle over to the insurance. It is scrapped. I don't know how else to make that more clear.
Crash
The vehicle was totaled but I continue to receive recall notices to the point of harassment. I have called the hotline number and notified them dozens of times. I signed the vehicle over to the insurance. It is scrapped. I don't know how else to make that more clear.
Crash
Looks like the plastic the fuel pump housing is made out of is low quality or prone to degradation by fuel. Hairline cracks have formed on the fuel pump housing causing fuel to leak when the pump is pressurized and running. In my case a pin hole also appeared causing the leak to be quite significant. When reviewing the attached image. Most the major looking hairline cracks seep fuel. The pin hole can’t really be seen in that image but is located in the middle of the raised lettering that starts with a “C” (in between M and E) (I have a video of it)
The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed and veering to the left, the vehicle stalled. The battery warning light was illuminated. A towing service performed a diagnostic test on the vehicle and informed the contact that the failure was not related to the battery and the alternator. The contact drove the vehicle to the residence. The contact stated that the failure recurred. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the battery and serviced the cooling system; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300.
The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed and veering to the left, the vehicle stalled. The battery warning light was illuminated. A towing service performed a diagnostic test on the vehicle and informed the contact that the failure was not related to the battery and the alternator. The contact drove the vehicle to the residence. The contact stated that the failure recurred. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the battery and serviced the cooling system; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300.
The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed and veering to the left, the vehicle stalled. The battery warning light was illuminated. A towing service performed a diagnostic test on the vehicle and informed the contact that the failure was not related to the battery and the alternator. The contact drove the vehicle to the residence. The contact stated that the failure recurred. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the battery and serviced the cooling system; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300.
The three issues above seems to be related or affect the other and does not allow cruise control to operate. The air bag light remains on and associated component light up the dash. Surprisingly, my VIN does not show up for air bag repair. I wish I did not have to wait for possible recall announcement for my vehicle before I can get it repaired and instead to fix it now. Frustrating.
The three issues above seems to be related or affect the other and does not allow cruise control to operate. The air bag light remains on and associated component light up the dash. Surprisingly, my VIN does not show up for air bag repair. I wish I did not have to wait for possible recall announcement for my vehicle before I can get it repaired and instead to fix it now. Frustrating.
The three issues above seems to be related or affect the other and does not allow cruise control to operate. The air bag light remains on and associated component light up the dash. Surprisingly, my VIN does not show up for air bag repair. I wish I did not have to wait for possible recall announcement for my vehicle before I can get it repaired and instead to fix it now. Frustrating.
The windshield started separating at he top, makes strange popping sounds. That separation has now migrated around the entire screen. Concerned this might cause a failure and lead to harm for the occupants. It could also result in a loss of control causing harm to other drivers or structures.
After having the government approved and MANDATED Phase 1 and 2 Dieselgate fixes performed on my VW Passat TDI it has randomly lost power and or stalled while at highway speeds at least 6 times. The last time my 16 year old son was left stranded in the middle of a busy four lane highway narrowly avoiding being hit and seriously injured and/or killed. Apparently there are thousands of these cases (a class action lawsuit filed in 2018) on the road. Why haven't I been notified? This mandatory fix is much more dangerous then the original issue it seeks to address. From what I understand, the fix is causing the DPF regeneration sequence to occur much more often and much hotter, thereby cooking/melting/boiling the entire cooling system and shutting the engine down without warning. My vehicle has been in the service dept of VW for over 6 months (this last time) because they cannot figure how to fix it permanently. VW Corporate is very aware of the situation and has fed me a bunch of [XXXX] not even a child would believe and has refused my suggestion to self report the problems to NTHSA and CARB. If the cars are not taken off the road this issue will definitely (if not already) result in major injuries and likely death. I have done my duty notifying this government agency and now if a tragedy occurs there will have been actual notice as required by the law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After having the government approved and MANDATED Phase 1 and 2 Dieselgate fixes performed on my VW Passat TDI it has randomly lost power and or stalled while at highway speeds at least 6 times. The last time my 16 year old son was left stranded in the middle of a busy four lane highway narrowly avoiding being hit and seriously injured and/or killed. Apparently there are thousands of these cases (a class action lawsuit filed in 2018) on the road. Why haven't I been notified? This mandatory fix is much more dangerous then the original issue it seeks to address. From what I understand, the fix is causing the DPF regeneration sequence to occur much more often and much hotter, thereby cooking/melting/boiling the entire cooling system and shutting the engine down without warning. My vehicle has been in the service dept of VW for over 6 months (this last time) because they cannot figure how to fix it permanently. VW Corporate is very aware of the situation and has fed me a bunch of [XXXX] not even a child would believe and has refused my suggestion to self report the problems to NTHSA and CARB. If the cars are not taken off the road this issue will definitely (if not already) result in major injuries and likely death. I have done my duty notifying this government agency and now if a tragedy occurs there will have been actual notice as required by the law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Upon further inspection a bushing was needed to be replaced. The bushing that holds the shift connection component together disconnected and popped off the shifting mechanism. The problem was reproduced several times. My safety was at risk, I was pulling into a parking space, put my vehicle in park, my car did not display a 'P' the option was empty (no R or D either was displayed). My car jumped forward and started to go and I was able to hold the brake and pull the emergency brake. I shut the car off after the shifter was stuck into the 'Drive' position. Manually putting the vehicle in park was able to fix the issue. No warning lights or issues prior occurred, the vehicle stuck in drive and it would have caused a crash if I were reversing or elsewhere. The issue happened again after the replacement part, the bushing popped off and the same behavior happened.
While driving the EPC light came on and the car stopped driving. Vehicle was towed to local VW dealership, a FULL engine rebuild took place and a faulty intake valve spring was found, after replacing the injectors and seal kits. Then to replace the faulty electronic ignition switch. Over $3k in repairs for faulty parts. It was a safety risk because the vehicle stopped working in the middle of driving, in traffic with no other indication that something was wrong prior on a major road in the city. Since then, the vehicle has had constant issues with oil being low even after an oil change, no leaks were detected or reported. Also, the airbags and clockspring was supposed to be replaced. My airbag light came on in 3/2023 and it sounds like the clock spring is broken. Horn and electronics do not work from the steering column.
While driving the EPC light came on and the car stopped driving. Vehicle was towed to local VW dealership, a FULL engine rebuild took place and a faulty intake valve spring was found, after replacing the injectors and seal kits. Then to replace the faulty electronic ignition switch. Over $3k in repairs for faulty parts. It was a safety risk because the vehicle stopped working in the middle of driving, in traffic with no other indication that something was wrong prior on a major road in the city. Since then, the vehicle has had constant issues with oil being low even after an oil change, no leaks were detected or reported. Also, the airbags and clockspring was supposed to be replaced. My airbag light came on in 3/2023 and it sounds like the clock spring is broken. Horn and electronics do not work from the steering column.
I take my car to the dealership for maintenance when it is scheduled. The ignition would not allow me to put the key inside. I did a little internet research and it seems to be a common problem with this car. I could not put the key in the ignition. I then used some wd40 and got it to go in eventually but thought I should report it as this could pose a safety hazard.