AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure
... to high absolute humidity, high temperatures, and high temperature cycling.Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
248,330 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradat
... ion occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69
... R6, 69Q8, 69Q9, and 69Y5.Read more
226 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Sa
... fety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."Read more
Consequence
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
662,185 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
... y cause the affected vehicles to not comply with all of the applicable regulatory requirements.Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
252 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode
... .Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This r
... ecall partially supersedes recall 16V-078.Read more
363,713 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting i
... n a grease leak.Read more
Consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Remedy
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
84,262 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
ELECTRICAL SYSTEM:WIRING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electric
... al short.Read more
Consequence
An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.
91,442 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal
... air bag, excessive internal pressure may cause the inflator to rupture.Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are av
... ailable. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.Read more
659,493 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou
... nd, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.Read more
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs wil
... l be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.Read more
415,825 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Volkswagen Group of America (Volkswagen) is recalling certain model year 2012-2013 Passat vehicles manufactured January 2011 through November 2012. In the affected vehicles, the low beam headlight bulb may become loose and lose electrical contact.
Consequence
A loss of low beam headlights may reduce the driver's visibility and increase the risk of a crash.
Remedy
Volkswagen notified owners, and dealers will replace the bulb holder, free of charge. The recall began in May 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagens recall number associated with this campaign is 94G8/7V.
150,201 vehicles affected
Manufacturer: Volkswagen of America, Inc.
FUEL SYSTEM, DIESEL
Defect Description
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 PASSAT VEHICLES, MANUFACTURED FROM JANUARY 18, 2011, THROUGH JUNE 1, 2011. DURING ASSEMBLY, THESE VEHICLES WERE BUILT WITH A DIESEL FUEL FILTER ELEMENT THAT MAY NOT SEAL CORRECTLY.
Consequence
OVER TIME, OR AFTER CERTAIN DRIVING DISTANCES, THESE VEHICLES ARE SUSCEPTIBLE TO FUEL LEAKAGE. LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
Remedy
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE DIESEL FUEL FILTER ELEMENTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
153 vehicles affected
Manufacturer: VOLKSWAGEN OF AMERICA, INC
Complaint Statistics
660 total complaints
16 crashes 6 fires 16 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 271 |
| ELECTRICAL SYSTEM | 94 |
| STEERING | 43 |
| ENGINE | 43 |
| FUEL/PROPULSION SYSTEM | 31 |
| UNKNOWN OR OTHER | 28 |
| POWER TRAIN | 16 |
| EXTERIOR LIGHTING | 16 |
| STRUCTURE:BODY | 15 |
| VEHICLE SPEED CONTROL | 15 |
Incident date: Dec 17, 2025
My 4WD light came on my dashboard. I took my Jeep to the dealer and they said the PTU was blocked and has an internal mechanical failure. According to websites, this can cause the power train to stop, cause an accident or injury. I don't feel safe driving this vehicle. The dealer informed me that
... the part is back ordered and will take a year to come available. I live where there is heavy rain and snow weather and the 4 wheel drive feature is not working. This is not good for driving in these conditions.Read more
Incident date: Dec 17, 2025
I own a 2012 Volkswagen Passat [VIN [XXX] ] with approximately 1315xx miles. On December 17, 2025, I took the car to Rockwall County Volkswagen for three recalls. The car was running and was driven 9.5 miles to the dealership under its own power. I left the engine running when I left the it with the
... service advisor. When I returned to retrieve the car the following day, the service advisor informed me the car would not start. Their explanation shifted within the same conversation — first that someone had shut it off and it would not crank, then that it would crank but would not start. They claimed they had to pushed it into the service bay, replaced the airbag, and "code the computer for the clock-spring." The dealer refused to repair the no-start condition that occurred in their custody. I towed the car home at my own expense - $161. I performed my own diagnostic work using VW scan tools. The vehicle exhibited a textbook immobilizer or component protection rejection pattern: it would crank, start briefly for 1–2 seconds, then shut off, with three instrument cluster chimes and the coolant fan activating. The scan tool could not communicate with all vehicle modules, consistent with a failed module programming. After contacting the dealer's service manager, I towed the car back to the dealership [$64]. The dealer kept it from December 2025 through April 7, 2026 — approximately four months. During this time, they replaced the battery (charging me) and replaced the engine control module with a used unit they sourced and reprogrammed (charging me a total of $804.38). On April 7, 2026, I drove the car home. The vehicle was driven less than 35 miles after pickup before failing again. On April 27, 2026, my daughter — who had just undergone a serious medical procedure — was driving the car home and was stranded on the side of the road in 90+ degree Texas heat when the car suddenly stopped running with no warning or indication of impending failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)Read more
Incident date: Mar 1, 2026
I had a warning light for lane assist not working that would ding constantly. Dealer said known issue. Replaced steering wheel. Now I’m out of warranty at 59000 miles and it needs another steering wheel. They did not fix the issue. It is part of the airbag system and I’m worried about the lane
... assist which I can’t turn off might go haywire and make vehicle swerve itself into other cars.Read more
Incident date: Dec 30, 2025
While the vehicle was parked and powered off, a fire originated inside the driver seat area. There was no collision, no aftermarket electrical equipment installed, and no heated seat or accessory usage at the time of the incident. The vehicle was stationary when the fire began. The fire damage was
... concentrated within the driver seat assembly, consistent with a suspected electrical failure involving seat wiring, seat-mounted components, or associated harnesses. This is not consistent with owner misuse or external ignition sources. The insurer (Allstate Insurance Company) declared the vehicle a total loss but declined further fire-origin or electrical defect investigation. The vehicle is at risk of being sold or dismantled through a salvage auction, which would destroy critical evidence related to a potential manufacturer defect. The vehicle is currently listed on Copart (Lot# 99091095 highlighted as ‘Run and Drive’) I have completed a Power of Attorney (HSMV 82053) per Allstate requirement, along with a limited conditions notification for evidence preservation however Allstate is refusing to accept the conditions stating their intent to sell it as salvage. This incident presents a serious safety concern involving spontaneous ignition within the passenger compartment. Similar failures pose a risk of injury, death, or property damage, particularly if ignition occurs while occupied. I am requesting that NHTSA review this incident for potential electrical system or seat assembly defects and preserve this complaint as part of any pattern or trend analysis involving Toyota vehicles.Read more
Fire
Incident date: Nov 25, 2025
The contact owns a 2016 Hyundai Veloster. While the contact’s wife was driving at an undisclosed speed, the vehicle suddenly lost power, with the check engine warning light illuminated. The contact stated that the vehicle then stalled at a stoplight. The vehicle was restarted and immediately drive
... n to the local dealer, who diagnosed the vehicle and determined that the engine compression was abnormal and advised the contact that the engine needed to be replaced. The vehicle was not repaired. The contact stated that while at the dealer, the service and diagnostic guidelines were not followed regarding the NHTSA Action Number: EA21003 (ENGINE), and the coverage was denied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 125,367.Read more
Incident date: Oct 9, 2023
See attached document for complaint.
Incident date: Sep 24, 2024
The contact owns a 2008 Toyota Tacoma. The contact stated that while his wife was entering the vehicle on the passenger’s side, the sidestep was stepped on, and there was an abnormal crunching sound coming from the step. The contact went to the passenger’s side front door and yanked on the sides
... tep, which caused the sidestep to almost separate from the sub frame. The contact looked underneath the vehicle and observed severe corrosion extending the length of the passenger’s and driver's side. The contact had not taken the vehicle to a local dealer or independent mechanic due to the extent of the corrosion. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 173,807.Read more
Incident date: Sep 15, 2025
Fuel pump failure. Vehicle is emitting gas from the exhaust system in the back. Not processing fuel as it should. High safety risk.
Incident date: Aug 14, 2025
Unforced acceleration occurred in a parking lot. I had my foot off the gas pedal, and had the car easing to a stop, when the car sped up rapidly and scraped the side of a large van. The car eventually came to a stop as i was applying the brake as much as i could. The passenger side of subaru was
... damaged extensively. I reported this to our insurance agent and lithia.Read more
Crash
Incident date: Oct 30, 2024
Parking lights stay on, change brake light switch but the hole that the switch goes in is not aligned with the brake stopper to turn off the stop brakes, therefore it remains on. Battery needs to be unplugged to keep from draining. The mechanism to stop the lights from remaining on is somehow shif
... ted to no longer turn off the brake lights.Read more
Incident date: Jun 1, 2023
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and the passenger's side windshield exterior A-Pillar trims were loose.
... The vehicle was taken to the dealer, where it was inspected, and the contact was provided an estimated fee for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.Read more
Incident date: Jun 15, 2025
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting w
... eird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.Read more
Incident date: Jan 15, 2025
In driving our 2023 Subaru Forester at 45mph at 10:00 am in the morning, with NO cars in front of us, in back of us, or on either side of us- suddenly the brakes locked up! Had there been anyone behind us, there could have been a dangerous collision. We have owned this car for 2 years, done all mai
... ntenance on it, and have NEVER had this happen before. We feel unsafe driving it now. We pulled the car over, got out to look under the car, thinking maybe we hit something in the road...but there was nothing...no warning....we contacted Subaru corporate, was given a Case number, but are still waiting to hear from them.Read more
Incident date: Jan 20, 2025
RCM2_a636 Front passenger safety restraint system fault Service is required Passenger airbag turns OFF when a passenger is sitting in it. Error is intermittent and while occasionally turn off and on. Seems like a lawsuit waiting to happen should someone get in a car accident.
Incident date: Nov 1, 2024
I purchased This truck new in 2014 and have had very few problems with it, but now the ABS module is defective which affects the brakes, traction control, cruise, with all lights on. In driving the vehicle under wet roads it has gone out of control and is dangerous. Ram has told me that the parts ar
... e back ordered and recently gave me incorrect information as to the extent of this parts problem. I paid over 50k for this vehicle to keep in my older years and I do not want to have to change now . This is a real problem that could get someone hurt or killed. They say it is not a recall issue but there are thousands of these parts needed and Ram seems to [XXX]. I don't usually voice a complain but this hits home to me. Thanks Ram has a claim pending with my vin # INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 15, 2018
The contact owns a 2021 Ford Bronco. The contact received notifications of NHTSA Campaign Numbers: 24V635000 (ENGINE AND ENGINE COOLING) and 25V025000 (SUSPENSION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the man
... ufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Dec 14, 2024
While driving the CMBS (crash mitigation braking system) turns on at random timed intervals causing sudden breaking and jerking of the steering wheel towards center. This causes severe safety issues including increasing the chances of a wreck due to wheel jerk movements during turning and sudden bre
... aking. The CMBS error message pops up on the touchscreen and during the episodes of sudden onset the entire digital display both on the gage cluster and entertainment center go black and an audible clicking is heard in the steering column.Read more
Incident date: May 20, 2025
The seat belt stopped retracting and no longer works, it was reported directly to the Mazda agency, but the warranty was not valid. The dealer said that the tensioners no longer work and the seat belt needs to be replaced.
Incident date: May 16, 2025
My 2012 Buick Lacrosse had a recall for Loss control generator control module, The recall was fixed, but recently my car shut off in the middle of the highway for the same issue. The vehicle was towed to the GM Buick Dealer and they quoted me $7, 525.00 for the part because it is an after market par
... t and maybe currently unavailable. This is a safety issue and I could have been hurt. The car has malfunctioned due there recall issue and I feel they should fix the issue as they did before or issue me a newer vehicle. Please help meRead more
Incident date: May 8, 2025
I have the L87 6.2 liter V8 engine from General Motors. I had sudden engine failure. Apparently the rods and bearings are bad. It is the same problem as the recall issued for 2021-2024 vehicles, exept for my truck is a year 2020. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
... T (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 18, 2025
Engine is overheating due to coolant intrusion due to manfracturing error.
Incident date: Mar 18, 2025
UNKNOWN Took my vehicle in to check recall and get oil change, and two-days later I had to bring it back. The check engine light came on and they stated that oil was leaking.
Incident date: Mar 10, 2025
Continued failure of the OCS system after repair by tesla. This is the system responsible for determining if a passenger is in the passenger seat and without this is a safety issue. As it could affect airbag deployment.
Incident date: Mar 10, 2025
The vehicle keeps displaying a dashboard notification indicating "Road departure mitigation system problem. See your dealer. The vehicle was most recently brought back from the dealer and after about 100 miles the car displayed this message again. The dealer continues to maintain there are no codes
... found and issue is not duplicated. The vehicle on two occasions has tried to depart the lane on the highway with well marked lanes. I have ask numerous times for more information about attempts to duplicate and what codes should be displayed. This message has shown up around 20 times at this point. This is very concerning and poses a serious safety concern. Photos are from two instances. This message only comes up for a few seconds. The computer is failing to record this and I am being told there is noting that can be done since it cannot be duplicated. I have the photos and have experiences attempts by the vehicle to leave the lane. This is a hazard that could lead to injury or path of an vehicle occupants or general public. Please assist before injury or death occurs. There maybe an effort by both Honda and the dealership to conceal this issue as I do not believe that is not being duplicated even if there are no codes. There being no codes registered is in itself a sign that there is a problem with the computer as there is photographic evidence.Read more
Incident date: Jan 14, 2025
In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased
... the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.Read more
2 injured
Incident date: Apr 10, 2024
My child wiggled in his seat and noticed he could loosen the strap on his own after I tightened it. He immediately told me and I confirmed that I can loosen by pulling on it without pressing the button to loosen it. The other seat of exact model we have stays locked. If we were in an accident, he wo
... uld be thrown from this seat and not protected at all. It has not been inspected, but is available for inspection. We are waiting to hear from the manufacturer.Read more
Incident date: Mar 19, 2024
The seat belts do not retract properly, causing a loose seat belt. The vehicle has 10,000 miles on it. This is a common problem with all 2017 to 2020 Fiat Spiders. Replacement seat belt retractors have the same problem.
Incident date: Jan 14, 2024
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had ex
... ceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.Read more
Incident date: Sep 14, 2023
HBU failed at 86,000 miles. Caused lose of ABS system, Traction control system, and cruise control.
Incident date: Sep 1, 2023
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V142000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time fo
... r the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Sep 1, 2023
The clock spring is out on the vehicle again
Incident date: Sep 1, 2023
The clock spring is out on the vehicle again
Incident date: Apr 1, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the vehicle abruptly stopped; however, the tires continued to spin. As a result, another vehicle behind the contact swerved to avoid rear ending the vehicle. The brake malfunction service light illumi
... nated, and the release brake alert warning light illuminated. The contact stated that she was able to pull the vehicle off the road and turned the vehicle off and released the brake pedal alert. The contact then stated that she was made aware by the other driver that the rear driver’s side tire had stopped spinning. The contact then stated that she was able to restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The contact then called the NHTSA Hotline after receiving notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) per the notice and was made aware that the VIN was also included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The failure mileage was approximately 113,000.Read more
Incident date: Apr 1, 2023
RANDOMLY ONE DAY I WAS DRIVING ON THE INNERSATE, THE CAR STARTED JERKING AND THE ENGINE LIGHT WAS BLINKING THEN THE CAR STALLED. I GET MY CAR ROUTINELY MAINTENCED, THEN MY ENGINE WAS KNOCKING AND BLEW UP OIL OUT OF MY ENGINE. I HAVE MY OIL CHANGED EVERY 3,000 MILES, ALSO JUST HAD AN OIL CHANGE 3 WEE
... KS BEFORE THIS HAPPENED MY CAR JUST NOW HAS REACHED 100,000 AND THEN THE ENGINE BLOWS???? MULIPLE COMPLAINTS HAVE HAPPENED LIKE MINE AND THEY ARE DOING NOTHINGRead more
Incident date: Jul 20, 2022
The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This present
... s a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!Read more
Incident date: Dec 16, 2022
The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an ind
... ependent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.Read more
Incident date: Dec 8, 2022
My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indi
... cator light and service light is on.Read more
Incident date: Dec 8, 2022
My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indi
... cator light and service light is on.Read more
Incident date: Dec 1, 2022
Bought in July and had 38461 miles and only put 3000 miles since bought. Driving down the road and it started raining and had 2” of water in my drivers side floor board. Took to jack Morris auto glass and they looked at it and said the pan on the driver’s side of the sunroof was cracked. He told
... me that driving it was risky as it could catch fire and cause electrical issues. Please advise.Read more
Incident date: Jul 12, 2022
The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was leaking an unknown fluid underneath the vehicle. The vehicle was taken to the dealer, and the contact was informed that the vacuum pump, oil pan, and the gaskets needed to be replaced. The vehicle was not repaired. Th
... e manufacturer was contacted and advised the contact to contact the NHTSA Hotline to file a complaint. The failure mileage was 193,211.Read more
Incident date: Jul 12, 2022
The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was leaking an unknown fluid underneath the vehicle. The vehicle was taken to the dealer, and the contact was informed that the vacuum pump, oil pan, and the gaskets needed to be replaced. The vehicle was not repaired. Th
... e manufacturer was contacted and advised the contact to contact the NHTSA Hotline to file a complaint. The failure mileage was 193,211.Read more
Incident date: Mar 1, 2022
Clock spring was replaced then went out again. Daughter now has a car with no air bag, no horn and none of the electrical working on staring wheel. We are told it will take 6 months for the part, but reading online seeing people waiting over 10 months now for the part. Dealer has no solution and
... says VW needs to take care of it.Read more
Incident date: Sep 7, 2022
My car has had previous airbag recalls and on 09/07/22 the airbag error is now populating on my dash and is tripping up other lights on dash. I believe the same airbag issue is reoccurring again and needs immediate attention to ensure drivers lives are safe and protected.
Incident date: Sep 2, 2022
Error airbag message
Incident date: Aug 31, 2022
CLOCK SPRING FAIL AIRBAG LIGHT IS ON HORN IS NOT WORKING DANGEROUS TO DRIVE CAR LIKETHIS
Incident date: Aug 31, 2022
CLOCK SPRING FAIL AIRBAG LIGHT IS ON HORN IS NOT WORKING DANGEROUS TO DRIVE CAR LIKETHIS
Incident date: May 25, 2022
This car has had the clock spring recall fixed a few years ago. The replaced part has since failed (confirmed by the same dealership that replaced it). Dealership indicates this is a free warranty repair but Volkswagen has had this part on backorder for 3 months now since I've had it looked at. How
... are they getting away with a recall part on backorder for such an extended period of time?Read more
Incident date: Jul 15, 2022
-I was parking my car in 95 degrees a hot day and an error air bag light came on on my 2012 Passat my car has never involved in a car accident I bring my car to the mechanic and it said passenger occupant detection system control module. -This is very risky to others because if the air bags fail
... I could have an accident I have 2 small child I don’t want my air bags deploy. This is the first time it happen to me before. 2 year ago the dealer replace a harness but the car under warranty am very scare that the air bags can deploy and have an accident.Read more
Incident date: Jul 8, 2022
Car needs new clock spring. When parking vehicle and turning, hear a crack sound and airbag light came on, horn wouldn't work and none of the buttons on steering wheel work. Part is backordered and has been for a very long time. Don't know what to do as this is my son's car (age 19) and it's unsafe
... to drive. Also, don't want to pay a dealer $165 to run diagnostics when we are certain of the problem and know the part is not available ( was told there are over 8000 people ahead of me waiting for the part). It is unlikely we could sell the car with this problem. VW needs to do something (buy back the cars?).Read more
Incident date: Apr 7, 2022
Back in August of 2015, there has been a repair/recall for the clock spring for Volkswagen Passats. I have had it fixed and it has a warranty on it until 2027. The part has failed 4 times with the most recent failure occurring at the beginning of April. The Volkswagen dealership has had the car sinc
... e 4/7/2022 and I have been driving a rental that the dealership has been paying for. I received a call earlier today from the dealership telling me that they were having to release the car back to me by EOD 6/10 because the ETA for them receiving the part is unknown. This is incredibly unsafe that Volkswagen is having the dealerships release the cars back when the issue still has not been fixed. I understand that it’s not cost effective for them to keep covering the cost of rentals, but they should not be releasing unsafe vehicles back to their owners. I spoke to the general manager of the Volkswagen location my vehicle is currently at and the only really solution I was given is to have them evaluate the condition of the car to give me a trade-in value to buy a new vehicle, which I can’t afford right now. I understand that the manufacturer has issues but this seems like a huge liability and that Volkswagen does not seem to care about the safety of those who drive their vehicles.Read more
Showing 50 of 660 complaints.
Technical Service Bulletins, 2012 VOLKSWAGEN PASSAT
2,164 manufacturer communications from 1132 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 259 |
| 110000 ELECTRICAL SYSTEM | 220 |
| 350000 EQUIPMENT | 185 |
| 060000 ENGINE AND ENGINE COOLING | 140 |
| 060000 ENGINE (PWS) | 118 |
| 140000 AIR BAGS | 84 |
| 100000 POWER TRAIN | 82 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 68 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
140110 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assis
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
011000 STEERING: STEERING WHEEL/HANDLE BAR
Rear of teering wheel trim modification for noise when maneuvering.
980000 UNKNOWN OR OTHER
Rear of teering wheel trim modification for noise when maneuvering.
140010 AIR BAGS:CRITICAL FASTENERS
Rear of teering wheel trim modification for noise when maneuvering.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
140000 AIR BAGS
Installation of accessory alarm added instead of referring out to another website.
110000 ELECTRICAL SYSTEM
Installation of accessory alarm added instead of referring out to another website.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
140000 AIR BAGS
In conjunction with the New Mexico DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 363 Volkswagen owners in the State of New Mexico on March 13, 2023.
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,498 Volkswagen owners in the State of Massachusetts on March 13, 2023.
160000 STRUCTURE
Strut or Shock leak assessment.
140000 AIR BAGS
In conjunction with the Colorado DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 1,414 Volkswagen owners in the State of Colorado on February 13, 2023.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
110000 ELECTRICAL SYSTEM
Diagnostic assistance for DTC P2201. Updated text with referral to Safety Recall 23T3.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
140000 AIR BAGS
In conjunction with the New York DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 2,743 Volkswagen owners in the State of New York on October 17, 2022.
080000 FUEL SYSTEM, DIESEL
Evaluate TDI vehicle for repurchase prior to repairs
070000 FUEL SYSTEM, GASOLINE
DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
140000 AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen is sending Takata airbag recall reminder notices to approximately 1,824 Volkswagen owners in the state of South Carolina on September 19, 2022.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
160000 STRUCTURE
update to required vehicle wash shampoo.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
102000 POWER TRAIN:MANUAL TRANSMISSION
Manual transmission noise diagnostic assistance
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update warranty table labor operation numbers due to recent Saga updates.
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
350000 EQUIPMENT
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments. (excludes Routan & ID.4)
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on Ju
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 158 Volkswagen owners in the State of Puerto Rico on
140000 AIR BAGS
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,217 VW owners in the State of Virginia on July 21, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
110000 ELECTRICAL SYSTEM
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include model year 2023 and the latest Engine Oil attachments. (excludes Routan & ID.4)
060000 ENGINE AND ENGINE COOLING
Engine oil consumption measurement.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality check. Update to model and model year applicability.
980000 UNKNOWN OR OTHER
Gasoline quality check. Update to model and model year applicability.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality check. Update to model and model year applicability.
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
980000 UNKNOWN OR OTHER
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to model year applicability.
980000 UNKNOWN OR OTHER
VW engine oil specifications. Update to model year applicability.
060000 ENGINE AND ENGINE COOLING
Engine misfire diagnostic aid.
070000 FUEL SYSTEM, GASOLINE
Gasoline quality.
060000 ENGINE AND ENGINE COOLING
Recommended fuel additive to avoid engine misfires.
100000 POWER TRAIN
Auto Trans fluid requirements.
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Battery Testing and Charging using VAS6161 and or GRX3000VAS
980000 UNKNOWN OR OTHER
Battery Testing and Charging using VAS6161 and or GRX3000VAS
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW engine oil specifications. Update to attachments.
Showing 100 of 2,164 bulletins.