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2024 VAN HOOL CX35

1 recalls — 0 complaints — 3 TSBs

24V332000 May 13, 2024
EQUIPMENT
Defect Description
ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Consequence
Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy
Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at... Read more
329 vehicles affected
Manufacturer: ABC BUS Inc

No complaints found for this vehicle.

Technical Service Bulletins — 2024 VAN HOOL CX35

3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
040000 SERVICE BRAKES, AIR1
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
SB1564 Feb 7, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully docu
SB2415 Jan 30, 2024
040000 SERVICE BRAKES, AIR
SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the sys
SB2372 Jan 8, 2024
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa??s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS)

NHTSA Safety Investigations — VAN HOOL CX35

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE17006 Opened: Sep 25, 2017 — Closed: Apr 4, 2018
PE — Closed — Model Year: 2015
Seat belt latch failure
Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Boar... Read more

VAN HOOL CX35 — All Years Overview

Complete safety history for the VAN HOOL CX35 across all model years (2016–2024).

17 Total Recalls
1 Total Complaints
1 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

VAN HOOL CX35 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 (current) 1 0
2023 1 0 View
2022 1 0 View
2021 2 0 View
2020 2 0 View
2019 2 0 View
2018 3 0 View
2017 2 1 View
2016 3 0 View

Other VAN HOOL Models

Model Recalls Complaints
A300K 0 0 View
A300K HYB 0 0 View
A300L 0 0 View
A330 0 0 View
A330FC 0 0 View
A508 0 0 View
AG300 0 0 View
AU138 0 0 View