2016 VAN HOOL CX35

3 recalls — 0 complaints — 41 TSBs

VISIBILITY:GLASS, SIDE/REAR

Defect Description

ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with... Read more

Consequence

The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be sear... Read more

6,994 vehicles affected

Manufacturer: ABC BUS Inc

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Defect Description

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence

The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy

Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

1,528 vehicles affected

Manufacturer: Van Hool N.V.

STEERING

Defect Description

Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence

Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy

Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be perf... Read more

1,612 vehicles affected

Manufacturer: Van Hool N.V.

No complaints found for this vehicle.

Technical Service Bulletins — 2016 VAN HOOL CX35

41 manufacturer communications from 29 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
200000 WHEELS	5
350000 EQUIPMENT	5
100000 POWER TRAIN	4
060000 ENGINE AND ENGINE COOLING	3
060000 ENGINE (PWS)	2
356000 EQUIPMENT ADAPTIVE/MOBILITY	2
040000 SERVICE BRAKES, AIR	2
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	1

040000 SERVICE BRAKES, AIR

SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the sys

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa??s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS)

060000 ENGINE AND ENGINE COOLING

SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans locat

130000 VISIBILITY

Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in thi

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (

200000 WHEELS

Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels

100000 POWER TRAIN

Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform

350000 EQUIPMENT

Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.

090000 FUEL SYSTEM, OTHER

Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of differe

103210 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) soleno

061400 ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR

SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.

350000 EQUIPMENT

Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.

060000 ENGINE AND ENGINE COOLING

Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vib

100000 POWER TRAIN

Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the

060000 ENGINE (PWS)

160000 STRUCTURE

Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other com

356000 EQUIPMENT ADAPTIVE/MOBILITY

Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.

200000 WHEELS

Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hu

100000 POWER TRAIN

021600 SUSPENSION:FRONT:WHEEL BEARING

040000 SERVICE BRAKES, AIR

Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in thi

030000 BRAKES (PWS)

Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or laks in the system.

200000 WHEELS

Product Improvement: Introduction of new generation DANA G171 drive axles Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components suc

100000 POWER TRAIN

150000 SEAT BELTS

To change rigid seat belt buckles of aisle side passenger seats. Subject vehicles have passenger seats equipped with seat belt buckles of which the outer casing may fail. These casings are held in place by one plastic notch only. When subj

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Transmission routine inspection on leaks. Van Hool has issued this bulletin to advise customers of specific areas to include in their routine inspections for the Allison WTB500 transmission. Filler tube/dipstick tub mounting. If broken or l

162700 STRUCTURE:BODY:TRUNK LID

Change weather strip mounting lip of luggage compartment door.

126200 EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

FIELD CHANGE PROGRAM: TO MODIFY FRONT TURN SIGNAL LAMPS INSTALLATION IT HAS BEEN DETERMINED THAT THE FRONT TURN SIGNAL LAMPS OF THE ABOVE MENTIONED VEHICLES SHOW FREQUENTLY WATER INTRUSION. INVESTIGATION HAS SHOWN THAT THE CONTACT SURFACE

060000 ENGINE (PWS)

FIELD CHANGE PROGRAM: TO CHECK ENGINE AIR-INTAKE PIPE FOR INTERFERENCE DAMAGE ON THE VEHICLES AFFECTED BY THIS BULLETIN THERE IS A POSSIBILITY OF INTERFERENCE BETWEEN THE ENGINE AIR-INTAKE PIPE AND A SIDE ACCESS PANEL. THIS COULD DAMAGE TH

350000 EQUIPMENT

Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20?C/-4?F). If the grease in the bevel gear becomes hard e

200000 WHEELS

010000 STEERING

980000 UNKNOWN OR OTHER

To change condenser fan relay 660752034 by relay 660762200.

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

To change condenser fan relay 660752034 by relay 660762200.

NHTSA Safety Investigations — VAN HOOL CX35

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2015

Seat belt latch failure

Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Boar... Read more

VAN HOOL CX35 — All Years Overview

Complete safety history for the VAN HOOL CX35 across all model years (2016–2024).

17 Total Recalls

1 Total Complaints

1 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

VAN HOOL CX35 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	0	View
2023	1	0	View
2022	1	0	View
2021	2	0	View
2020	2	0	View
2019	2	0	View
2018	3	0	View
2017	2	1	View
2016 (current)	3	0

Other VAN HOOL Models

Model	Recalls	Complaints
A300K	0	0	View
A300K HYB	0	0	View
A300L	0	0	View
A330	0	0	View
A330FC	0	0	View
A508	0	0	View
AG300	0	0	View
AU138	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 VAN HOOL CX35

Technical Service Bulletins — 2016 VAN HOOL CX35

Most Affected Components

NHTSA Safety Investigations — VAN HOOL CX35

VAN HOOL CX35 — All Years Overview

VAN HOOL CX35 — Year by Year

Other VAN HOOL Models