2020 VAN HOOL CX35
2 recalls — 0 complaints — 51 TSBs
26V191000 Mar 26, 2026
VISIBILITY:GLASS, SIDE/REAR
Defect Description
ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with... Read more
Consequence
The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be sear... Read more
21V385000 May 25, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
No complaints found for this vehicle.
Technical Service Bulletins — 2020 VAN HOOL CX35
51 manufacturer communications from 32 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 4 |
| 100000 POWER TRAIN | 3 |
| 060000 ENGINE (PWS) | 2 |
| 062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP | 2 |
SB1564
Feb 7, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully docu
SB2415
Jan 30, 2024
040000 SERVICE BRAKES, AIR
SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the sys
SB2372
Jan 8, 2024
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa??s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS)
SB230
Sep 12, 2023
060000 ENGINE AND ENGINE COOLING
SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans locat
SB2305
Jun 7, 2023
130000 VISIBILITY
Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in thi
SB2305
Jun 7, 2023
110000 ELECTRICAL SYSTEM
Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in thi
SB2255
Jan 3, 2023
353000 EQUIPMENT:ELECTRICAL
Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (
SB1709
Aug 31, 2022
200000 WHEELS
Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels
SB1856
Mar 24, 2022
100000 POWER TRAIN
Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform
SB2128
Mar 8, 2022
350000 EQUIPMENT
Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
SB2113
Mar 5, 2022
162300 STRUCTURE:BODY:DOOR
Product Improvement: Introduction of new mounting bracket for magnet on engine compartment rear door (starting inhibition system) Van Hool has released an improved mounting bracket for magnet of the starting inhibition system. The starting
SB2094
Feb 14, 2022
090000 FUEL SYSTEM, OTHER
Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of differe
SB2072
Feb 2, 2022
100000 POWER TRAIN
Field Change Program: Check refrigerant compressor wiring A rubber protection will be added at the top of the plate that holds the connectors. Missing plug seals will be added to the back of the 4-pin connector and the missing connector so
SB1847A
Jan 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Field Change Program: Optimization of driver's cab climate control system operation Van Hool is conducting a Field Change Program at which the original temperature sensor will be disconnected, and a new one will be installed.
SB1791
Dec 7, 2021
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Product Improvement: To retrofit with Adaptive Cruise Control (ACC) and Collision Mitigation System (CMS) Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option. This document
SB1791
Dec 7, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Product Improvement: To retrofit with Adaptive Cruise Control (ACC) and Collision Mitigation System (CMS) Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option. This document
SB2039A
Nov 19, 2021
103210 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) soleno
SB2039
Aug 16, 2021
061400 ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB2039
Aug 16, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB2039
Aug 16, 2021
350000 EQUIPMENT
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB1961
Mar 3, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
SB1900A
Dec 15, 2020
062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020:49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circul
SB1900A
Dec 15, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020:49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circul
WP1151
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Work Procedure: To load new program and parameters into digital instrument panel (MVP) (Informative)
WP1151
Dec 10, 2020
350000 EQUIPMENT
Work Procedure: To load new program and parameters into digital instrument panel (MVP) (Informative)
WP1178
Dec 3, 2020
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Work Procedure: To set odometer reading (Informative)
WP1178
Dec 3, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Work Procedure: To set odometer reading (Informative)
SB1900
Nov 17, 2020
062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020: 49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circu
SB1900
Nov 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020: 49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circu
SB1900
Nov 17, 2020
350000 EQUIPMENT
Product Improvement Bulletin: As from the following units onwards (CX35, MY2020: 49983; CX45, MY2020: 81456; TX45, MY2020: 41718), vehicles are factory fitted with a FT6000SC circulating pump instead of the previously installed FT5000 circu
MIC-VANH-090820
Sep 8, 2020
350000 EQUIPMENT
Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
SB1847
Sep 3, 2020
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Van Hool has received some complaints about the temperature control in the drivera??s cab. Investigation has shown that these vehicles have left the factory with a drivera??s cab climate control unit outlet temperature sensor that is not co
SB1847
Sep 3, 2020
110000 ELECTRICAL SYSTEM
Van Hool has received some complaints about the temperature control in the drivera??s cab. Investigation has shown that these vehicles have left the factory with a drivera??s cab climate control unit outlet temperature sensor that is not co
SB1702
Jun 2, 2020
060000 ENGINE AND ENGINE COOLING
Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vib
SB1826
Jun 2, 2020
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin: The purpose of this bulletin is to inform you about how to align the cooling fan drive. This should be performed every time components of the fan drive have been removed, and when evidence of contact damage h
SB1796
May 13, 2020
060000 ENGINE (PWS)
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the
SB1796
May 13, 2020
100000 POWER TRAIN
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the
SB1777
May 13, 2020
160000 STRUCTURE
Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other com
SB1627
Jan 2, 2020
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Introduction of a DEF tank filler cap unit with integrated de-aeration valve. Van Hool has switched over to a new type of DEF tank filler cap unit from MY2020 vehicles onwards. The new DEF tank filler cap unit is equipped with an integrated
SB1627
Jan 2, 2020
350000 EQUIPMENT
Introduction of a DEF tank filler cap unit with integrated de-aeration valve. Van Hool has switched over to a new type of DEF tank filler cap unit from MY2020 vehicles onwards. The new DEF tank filler cap unit is equipped with an integrated
SB1627
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Introduction of a DEF tank filler cap unit with integrated de-aeration valve. Van Hool has switched over to a new type of DEF tank filler cap unit from MY2020 vehicles onwards. The new DEF tank filler cap unit is equipped with an integrated
SB1627
Jan 2, 2020
060000 ENGINE AND ENGINE COOLING
Introduction of a DEF tank filler cap unit with integrated de-aeration valve. Van Hool has switched over to a new type of DEF tank filler cap unit from MY2020 vehicles onwards. The new DEF tank filler cap unit is equipped with an integrated
SB1634
Dec 2, 2019
060000 ENGINE AND ENGINE COOLING
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
WP1169
Dec 2, 2019
110000 ELECTRICAL SYSTEM
To modify electrical supply for regeneration buttons. Van Hool has been informed by ABC about a problem with the electrical supply of the regeneration buttons located on the control panel in the engine compartment. To address this issue, AB
SB1634
Dec 2, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
SB1634
Dec 2, 2019
350000 EQUIPMENT
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
WP1169
Dec 2, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
To modify electrical supply for regeneration buttons. Van Hool has been informed by ABC about a problem with the electrical supply of the regeneration buttons located on the control panel in the engine compartment. To address this issue, AB
WP1169
Dec 2, 2019
060000 ENGINE (PWS)
To modify electrical supply for regeneration buttons. Van Hool has been informed by ABC about a problem with the electrical supply of the regeneration buttons located on the control panel in the engine compartment. To address this issue, AB
WP1160A
Oct 23, 2019
110000 ELECTRICAL SYSTEM
Replacement of pull-down resistors in interior lighting circuit. Van Hool has noticed a problem with the heat dissipation of the pull-down resistors used in the interior lighting electrical circuits. To address this issue, ABC Companies sho
SB1319
Apr 22, 2016
980000 UNKNOWN OR OTHER
To change condenser fan relay 660752034 by relay 660762200.
SB1319
Apr 22, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
To change condenser fan relay 660752034 by relay 660762200.
NHTSA Safety Investigations — VAN HOOL CX35
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE17006
Opened: Sep 25, 2017 — Closed: Apr 4, 2018
Seat belt latch failure
Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Boar... Read more
VAN HOOL CX35 — All Years Overview
Complete safety history for the VAN HOOL CX35 across all model years (2016–2024).
17
Total Recalls
1
Total Complaints
1
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths