Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

2023 VAN HOOL CX35

1 recalls — 0 complaints — 1 TSBs

24V332000 May 13, 2024
EQUIPMENT
Defect Description
ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Consequence
Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy
Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at... Read more
329 vehicles affected
Manufacturer: ABC BUS Inc

No complaints found for this vehicle.

Technical Service Bulletins — 2023 VAN HOOL CX35

1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
SB1564 Feb 7, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully docu

NHTSA Safety Investigations — VAN HOOL CX35

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE17006 Opened: Sep 25, 2017 — Closed: Apr 4, 2018
PE — Closed — Model Year: 2015
Seat belt latch failure
Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Boar... Read more

VAN HOOL CX35 — All Years Overview

Complete safety history for the VAN HOOL CX35 across all model years (2016–2024).

17 Total Recalls
1 Total Complaints
1 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

VAN HOOL CX35 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 (current) 1 0
2022 1 0 View
2021 2 0 View
2020 2 0 View
2019 2 0 View
2018 3 0 View
2017 2 1 View
2016 3 0 View

Other VAN HOOL Models

Model Recalls Complaints
A300K 0 0 View
A300K HYB 0 0 View
A300L 0 0 View
A330 0 0 View
A330FC 0 0 View
A508 0 0 View
AG300 0 0 View
AU138 0 0 View