2018 VAN HOOL CX35
3 recalls — 0 complaints — 57 TSBs
26V191000 Mar 26, 2026
VISIBILITY:GLASS, SIDE/REAR
Defect Description
ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with... Read more
Consequence
The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be sear... Read more
21V385000 May 25, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
18V209000 Mar 30, 2018
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Consequence
The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy
Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
No complaints found for this vehicle.
Technical Service Bulletins — 2018 VAN HOOL CX35
57 manufacturer communications from 39 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 200000 WHEELS | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 100000 POWER TRAIN | 5 |
| 060000 ENGINE (PWS) | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
| 160000 STRUCTURE | 2 |
| 040000 SERVICE BRAKES, AIR | 2 |
SB2415
Jan 30, 2024
040000 SERVICE BRAKES, AIR
SERVICE INFORMATION: Compressed-air brake system functional check - The tests laid out in this bulletin are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the sys
SB2372
Jan 8, 2024
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa??s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS)
SB230
Sep 12, 2023
060000 ENGINE AND ENGINE COOLING
SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans locat
SB2305
Jun 7, 2023
130000 VISIBILITY
Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in thi
SB2305
Jun 7, 2023
110000 ELECTRICAL SYSTEM
Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in thi
SB2255
Jan 3, 2023
353000 EQUIPMENT:ELECTRICAL
Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (
SB1709
Aug 31, 2022
200000 WHEELS
Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels
SB1856
Mar 24, 2022
100000 POWER TRAIN
Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform
SB2128
Mar 8, 2022
350000 EQUIPMENT
Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
SB2094
Feb 14, 2022
090000 FUEL SYSTEM, OTHER
Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of differe
SB2039A
Nov 19, 2021
103210 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) soleno
SB2039
Aug 16, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB2039
Aug 16, 2021
350000 EQUIPMENT
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB2039
Aug 16, 2021
061400 ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare
SB1961
Mar 3, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
MIC-VANH-090820
Sep 8, 2020
350000 EQUIPMENT
Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
SB1702
Jun 2, 2020
060000 ENGINE AND ENGINE COOLING
Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vib
SB1826
Jun 2, 2020
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin: The purpose of this bulletin is to inform you about how to align the cooling fan drive. This should be performed every time components of the fan drive have been removed, and when evidence of contact damage h
SB1763
May 13, 2020
350000 EQUIPMENT
Service records have shown that the tabs at the bottom of the fuel tank compartment door are subject to breakage.To address these issues, Van Hool has released stainless steel brackets to replace the aluminium tabs at the bottom of the door
SB1763
May 13, 2020
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Service records have shown that the tabs at the bottom of the fuel tank compartment door are subject to breakage.To address these issues, Van Hool has released stainless steel brackets to replace the aluminium tabs at the bottom of the door
SB1796
May 13, 2020
060000 ENGINE (PWS)
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the
SB1796
May 13, 2020
100000 POWER TRAIN
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the
SB1777
May 13, 2020
160000 STRUCTURE
Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other com
SB1508
Mar 4, 2020
100000 POWER TRAIN
Transmission refuses to shift into gear after a low air pressure condition. It has come to the attention of Van Hool that on the CX35, CX45, TX45 and TDX25 with Cummins EPA2013/EPA2016 engines and Allison transmission that the transmission
SB1744
Feb 18, 2020
060000 ENGINE (PWS)
Field Change Program: It has come to the attention of Van Hool that the fire suppression system, when activated while driving, shuts down the engine after 15 seconds. As a result of this, the door brake is automatically applied. To preven
SB1634
Dec 2, 2019
350000 EQUIPMENT
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
SB1634
Dec 2, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
SB1634
Dec 2, 2019
060000 ENGINE AND ENGINE COOLING
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic h
SB1667
Oct 3, 2019
020000 SUSPENSION
To replace fastening system of wheel-suspension arm articulations. Owners and operators of CX35 and CX45 vehicles are asked to first check which type of fastening system is used and, in case of a M20 fastening system, to replace it by a M18
SB1645
Jun 3, 2019
200000 WHEELS
To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
SB1583
Feb 21, 2019
080000 FUEL SYSTEM, DIESEL
To change Diesel Exhaust Fluid (DEF) hose between pump and injector unit. On the vehicles affected by this service bulletin, there is a risk that the heated DEFL hose between pump and injector unit overheats. Investigation has shown that t
SB1560
Feb 8, 2019
070000 FUEL SYSTEM, GASOLINE
Improper operating coolant surge tank filler cap. We received a number of complaints regarding frequent coolant loss at the overflow line of the coolant surge tank filler cap. Tests have shown that this is due to the installation of a batch
SB1560
Feb 8, 2019
060000 ENGINE AND ENGINE COOLING
Improper operating coolant surge tank filler cap. We received a number of complaints regarding frequent coolant loss at the overflow line of the coolant surge tank filler cap. Tests have shown that this is due to the installation of a batch
SB1580
Feb 7, 2019
350000 EQUIPMENT
California proposition 65 decal. Vehicles delivered to the State of California from January 2018 onwards must have the California proposition 65 decal installed at the inside of the vehicle near the upper right or left corner of the driver
SB1580
Feb 7, 2019
160000 STRUCTURE
California proposition 65 decal. Vehicles delivered to the State of California from January 2018 onwards must have the California proposition 65 decal installed at the inside of the vehicle near the upper right or left corner of the driver
SB1299B
Feb 5, 2019
200000 WHEELS
Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hu
SB1299B
Feb 5, 2019
100000 POWER TRAIN
Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hu
SB1299B
Feb 5, 2019
021600 SUSPENSION:FRONT:WHEEL BEARING
Introduction of new generation DANA G171 Drive Axles. Dana Corporation have changed the wheel end bearing of the G171 drive axle from "unitized" to "compact" bearings. In line with this change associated components such as spindle, hub, hu
SB1596A
Jan 30, 2019
040000 SERVICE BRAKES, AIR
Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in thi
SB1596
Jan 25, 2019
030000 BRAKES (PWS)
Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or laks in the system.
SB1504A
Dec 6, 2018
060000 ENGINE (PWS)
Field Change Program: To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type (CX35 with Cummins L9 engine) the sealing of the oil dipstick with regard to its tubing is inadequate, cause
SB1504A
Dec 6, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Field Change Program: To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type (CX35 with Cummins L9 engine) the sealing of the oil dipstick with regard to its tubing is inadequate, cause
SB1504A
Dec 6, 2018
350000 EQUIPMENT
Field Change Program: To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type (CX35 with Cummins L9 engine) the sealing of the oil dipstick with regard to its tubing is inadequate, cause
SB1504
Nov 27, 2018
100000 POWER TRAIN
Field Change Program. To install new transmission oil dipstick. Field experience has shown that on the above-mentioned vehicle type the sealing of the oil dipstick with regard to its tubing is inadequate, causes oil leakage at the dipstick
SB1568
Nov 9, 2018
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Field Change Program: To support toilet flush button panel in lavatory compartment. In order to prevent damage to the ABS panel when operating the toilet flush button, it must be supported at the back. To address this issue, Van Hool is co
SB1480
May 18, 2018
150000 SEAT BELTS
To change rigid seat belt buckles of aisle side passenger seats. Subject vehicles have passenger seats equipped with seat belt buckles of which the outer casing may fail. These casings are held in place by one plastic notch only. When subj
SB1485
Mar 6, 2018
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
To retrofit with Adaptive Cruise Control (ACC). This product improvement bulletin is applicable to CX35 vehicles equipped with EPA2016 engine. Van Hool has released Adaptive Cruise Control (ACC) as an option for CX vehicles equipped with E
SB1464
Dec 20, 2017
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission routine inspection on leaks. Van Hool has issued this bulletin to advise customers of specific areas to include in their routine inspections for the Allison WTB500 transmission. Filler tube/dipstick tub mounting. If broken or l
SB1348B
Sep 25, 2017
200000 WHEELS
Update of the M20 fastening bolts and "reinforced" rubber bushings for wheel-suspension arm joints.
SB1348B
Sep 25, 2017
021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Update of the M20 fastening bolts and "reinforced" rubber bushings for wheel-suspension arm joints.
SB1348B
Sep 25, 2017
021510 SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Update of the M20 fastening bolts and "reinforced" rubber bushings for wheel-suspension arm joints.
SB1252
Aug 23, 2017
162700 STRUCTURE:BODY:TRUNK LID
Change weather strip mounting lip of luggage compartment door.
1261A
Jun 16, 2016
200000 WHEELS
Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20?C/-4?F). If the grease in the bevel gear becomes hard e
1261A
Jun 16, 2016
350000 EQUIPMENT
Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20?C/-4?F). If the grease in the bevel gear becomes hard e
1261A
Jun 16, 2016
010000 STEERING
Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20?C/-4?F). If the grease in the bevel gear becomes hard e
SB1319
Apr 22, 2016
980000 UNKNOWN OR OTHER
To change condenser fan relay 660752034 by relay 660762200.
SB1319
Apr 22, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
To change condenser fan relay 660752034 by relay 660762200.
NHTSA Safety Investigations — VAN HOOL CX35
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE17006
Opened: Sep 25, 2017 — Closed: Apr 4, 2018
Seat belt latch failure
Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Boar... Read more
VAN HOOL CX35 — All Years Overview
Complete safety history for the VAN HOOL CX35 across all model years (2016–2024).
17
Total Recalls
1
Total Complaints
1
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths