2023 TOYOTA HIGHLANDER

9 recalls, 222 complaints - 65 TSBs - 5/5 safety rating

SEATS:MID/REAR ASSEMBLY:RECLINER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owne... Read more

550,007 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner ... Read more

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional let... Read more

591,377 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.... Read more

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

1,716 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EQUIPMENT:OTHER:LABELS

Defect Description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

33,848 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

TIRES

Defect Description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor ... Read more

Consequence

Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy

SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

4,763 vehicles affected

Manufacturer: Southeast Toyota Distributors, LLC

TIRES

Defect Description

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the ... Read more

Consequence

Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

Remedy

GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

4,869 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

STRUCTURE:BODY:BUMPERS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

750,795 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the... Read more

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

152,927 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

222 total complaints 6 crashes 2 fires 4 injuries

Top Reported Components

Component	Complaints
ENGINE	34
UNKNOWN OR OTHER	31
POWER TRAIN	29
SERVICE BRAKES	15
ELECTRICAL SYSTEM	14
STEERING	14
FUEL/PROPULSION SYSTEM	10
SUSPENSION	6
SEATS	6
AIR BAGS	6

Incident date: May 4, 2026

Unknown. Toyota has recalled the recliner assembly in the second row seats. My car has been at the dealership for more than 60 days waiting for a remedy. There is still not one listed yet. I cannot safely drive my car as I have 2 children at home that must be with me as a sole parent.

Incident date: May 5, 2026

2023 Toyota Highlander Hybrid – Safety Recall Number : 26V128 My vehicle has been officially grounded since May 8, 2026 due to a severe safety recall that renders it unsafe to drive. A permanent remedy or repair part is currently unavailable from the manufacturer, forcing me to drive a loaner ve... Read more

Incident date: Mar 5, 2026

My 2023 Toyota Highlander was grounded by the dealership on 4/30/26 due to safety recall 26TB06 (NHTSA Campaign 26V128) regarding a defective 2nd row seat back latch. The vehicle has been sitting un-remedied on the dealer lot for over 47 consecutive days. The dealership state they can't return the... Read more

Incident date: Jun 16, 2026

Toyota has an open safety recall/campaign for my 2023 Toyota Highlander, but the manufacturer/dealer has failed or is unable to remedy the recall in a timely manner. I am requesting NHTSA review the delay and lack of available remedy/repair.

Incident date: Oct 10, 2024

This 2023 Toyota Highlander XLE AWD has a recurring gasoline/fuel odor that began while the vehicle was still within the basic warranty period. The concern was reported to Toyota/dealer multiple times. At first, the odor was intermittent and difficult to duplicate, but the problem continued after re... Read more

Incident date: May 1, 2026

Sunroof Shattered and it sounded like a shot gun blast. The blast was from the inside out. Weather was a mild 70 degrees.

Incident date: May 1, 2026

driving down the road and the sunroof exploded

Incident date: Jun 11, 2026

When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This al... Read more

Incident date: Jun 11, 2026

When applying brake, in sporadic and unpredictable circumstances, the vehicle seems to switch from regenerative braking to brake pump braking. During this switch, braking power is lost completely. The vehicle was inspected by the Dealer, they stated no issues found / unable to reproduce. This issu... Read more

Incident date: Mar 13, 2026

Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they c... Read more

Incident date: May 11, 2026

The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for... Read more

Incident date: May 12, 2026

The fuel pump component or system failed or malfunctioned the engine tried cranking but would not start. The problem has been reproduced to an independent service center, where I was notified of a safety recall on Toyota Tundra. No other inspections have been performed. There are no warning lamps... Read more

Incident date: May 8, 2026

SAFETY RECALL 25S53 FORD DOES NOT HAVE A SOLUTION FOR THE FAULTY B-PILLAR THAT CONTINUES TO COME OFF OF CAR

Incident date: Jan 9, 2025

The contact owns a 2010 BMW Z4. The contact stated while driving at 45 MPH when attempting to depress the accelerator pedal the vehicle decrease speed independently. No warning lights illuminated. A dealer was contacted. The vehicle was taken to an dealer where it was diagnosed the transmission need... Read more

Incident date: Jan 16, 2026

2 times now my truck went from 75mph in 10 th gear to 1 st gear on the highway. I then loose all throttle input. This is my day driver and some how avoided a fatal crash 2 times. I do not have a ford dealer in my town I usually fix everything on my own. I know they have a recall and it's just a soft... Read more

Incident date: Jan 14, 2026

On April 1, 2026 at approximately 7pm the vehicle had a complete engine failure exiting an interstate. As I was slowing to exit the interstate the truck, without warning, lost power and locked up the rear wheels. I was able to safely exit onto the off ramp, but did partially block the off ramp for... Read more

Incident date: Jan 14, 2026

The microphone for hands-free calling in the vehicle is not installed properly. It is well known that at the factory where they made these Prologues, they accidentally left the plastic on the microphone, and also did not click it into its place. The microphone is currently floating somewhere in my c... Read more

Incident date: May 5, 2026

Rear window shattered while driving. No rock or other damage. I just heard a loud bang and it exploded

Incident date: Sep 11, 2025

The vehicle is a 2012 Jeep Grand Cherokee with open safety recalls T59 and V62. The brake warning light is currently illuminated, and based on the symptoms I believe the brake booster may be failing. The braking system is available for inspection upon request. The safety concern is that the vehicle ... Read more

Incident date: May 1, 2026

The acceleration lags or stalls after braking to almost a complete stop. The lag is anywhere from 1 to maybe 3 seconds and I’ve almost gotten into multiple accidents as the vehicle has stopped in the middle of a lane or intersection when I’m trying to turn. The Honda dealership says they have be... Read more

Incident date: Mar 11, 2026

The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.

Incident date: Apr 23, 2026

While driving at a low speed (approx. 5–10 mph), the front passenger-side lower ball joint suffered a catastrophic structural shear without warning. This caused the wheel assembly to collapse outward and the CV axle to pull out of the transmission. The failure caused a complete loss of steering co... Read more

Crash

Incident date: Apr 18, 2026

My 2016 Honda Pilot has been diagnosed with engine failure caused by an issue known as "rod knock" by Hudson Automotive in Toledo, OH despite having been cared for quite well. This failure occurred outside the warranty window and there were NO relevant symptoms or warning lights before the sudden fa... Read more

Incident date: Apr 21, 2026

Front (engine) subframe rusted out in 2026 after recall work was completed in 2023 for the known issue. Here is the service campaign information: "Service Campaign 984 2011-2016MY ELANTRA (MD/UD) UNDERBODY CORROSION PREVENTATIVE SERVICE"

Incident date: Apr 21, 2026

I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.

Incident date: Apr 2, 2026

The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced... Read more

Incident date: Mar 31, 2026

The vehicle has a recurring P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst fa... Read more

Incident date: Mar 1, 2026

Odometer Fraud. The contact purchased a 2003 Lexus ES 300. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,406. At the time of registration, it was discovered that the mileage was 235,000.

Incident date: Oct 14, 2025

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward ... Read more

Incident date: Mar 7, 2026

Faulty backup camera. Had a Ford dealership look into my camera glitching or just not connecting and they told me it was faulty.

Incident date: Mar 6, 2026

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Incident date: Mar 4, 2026

At approximately 520 miles, while performing a low speed left hand turn, the vehicle experienced a sudden mechanical "thunk" in the drivetrain followed by an immediate loss of motive power (Limp Mode) in my new 2026 Toyota 4Runner TRD Pro. The engine revved significantly, but the vehicle failed to a... Read more

Incident date: Feb 10, 2026

On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the butto... Read more

Incident date: Feb 17, 2026

Complaint: Catastrophic Engine Failure (Gen4 EA888 engine) - Volkswagen Golf GTI - Crank Walk Engine shut down while driving; car inoperable (couldn’t restart). No prior warning or engine noise that could have alerted driver to imminent issue. Car moved to roadside; could have been catastrophi... Read more

Incident date: Sep 11, 2025

My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies... Read more

Incident date: Oct 9, 2025

IIU malfunction not valid for this vin, even though it is the exact issue that every other model faced. Acura REFUSED to complete the repair without paying $3400

Incident date: Oct 28, 2025

Not even a year old and brakes squeaking/ gurgling sounds coming from the front wheels. As time goes on seems to get worse to the point where I am braking and slips a little. I've taken by car to the dealership twice and made several calls they keep sayings it is a known issued and a flaw for VW not... Read more

Incident date: Oct 28, 2025

The contact owns a 2023 Ford F-150. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 23V896000 (Power Train); the service report stated that the recall repair was completed; however, the contact continued to receive more recall notifications f... Read more

Incident date: Jan 22, 2026

The contact owns a 2015 Lincoln MKZ. The contact was advised of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed a distorted image whi... Read more

Incident date: Sep 11, 2025

“Engine Maintenance Required, See your dealer” light comes on the dashboard with a warning bell. Did a diagnostic test, and the code is the coolant bypass valve malfunction. This seems to be a common issue among 2020-2021 models. This has been inspected by professional mechanics.

Incident date: Oct 15, 2025

We have received 2 recalls. - the window pillar sheared off while driving - the rear camera stopped working These recalls are have been active for some time & have yet to be resolved. I replaced one of windshield pillars & am seeking reimbursement The rear camera we had replaced thru our vehicl... Read more

Incident date: Dec 26, 2025

2024 - 19k miles. Both rear shocks were leaking. Dealer replaced both at no charge. 2025 - 30k rear shock shows signs of leaking. Dealer states no leak. 2025 - 32k Tire shop says shock is leaking. I told them the dealer said it was not. they took pictures. 2025 - Arrive at dealer (2nd time same is... Read more

Incident date: Jun 24, 2024

The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advi... Read more

Incident date: Sep 17, 2025

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted or blank image while in reverse(R)... Read more

Incident date: Dec 7, 2025

My van is a 25 Odyssey Elite with 18K miles. On several occasions, when I have been stopped at a stoplight and the idle function is activated, the vehicle doesn't auto restart and often it must ben put back into park and restarted. This has worked with a bit of effort. It typically is not just a pus... Read more

Incident date: Dec 7, 2025

Odometer Fraud. The contact purchased a 2017 Ford F-150. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The contact stated that it was discovered that the mileage on the title was 205,690. At the time of purchase, the vehicle mileage was 104,000, and the Carf... Read more

Incident date: Dec 16, 2025

I was driving in I75 highway south in Michigan and heading to Ohio. I had around 70 mil/hr ish speed and was trying to pass a commercial truck. I Just turned on rear window wiper to clean it and once it started to work, the vehicle had a very hard brake for a couple seconds which the my seat belt p... Read more

Incident date: Dec 4, 2025

The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The manufacturer was contacted, and a c... Read more

Incident date: Dec 1, 2025

On November 28, 2025 at approximately 2:20am, I was involved in a multi-car pile up crash on Interstate 85 south near Durham NC. At least 5 vehicles were involved and significantly damaged. At least two drivers were taken by ambulance to local hospitals. Fortunately I was not one of them. I was ... Read more

Crash 2 injured

Incident date: Nov 2, 2023

The following components have failed multiple times over the course of 3 months to include the above referenced recalls and additional components. The recalls have been completed per ford . The instrument panel was not going blank until the software update was completed now it malfunctions multip... Read more

Showing 50 of 222 complaints.

NHTSA Safety Ratings, 2023 TOYOTA HIGHLANDER

2023 Toyota HIGHLANDER SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2023 TOYOTA HIGHLANDER

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	28.0	24.0	Regular	$2,600
2.4L 4-cyl, Automatic (S8) (Front-Wheel Drive)	22.0	29.0	25.0	Regular	$2,500

CO2 Emissions: 370.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2023 TOYOTA HIGHLANDER

65 manufacturer communications from 39 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	9
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	9
350000 EQUIPMENT	6
060000 ENGINE AND ENGINE COOLING	5
980000 UNKNOWN OR OTHER	4
280000 BACK OVER PREVENTION	2
346000 COMMUNICATION:MANUFACTURER TELEMATICS	2
200000 WHEELS	2

980000 UNKNOWN OR OTHER

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050). This software update i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

980000 UNKNOWN OR OTHER

110000 ELECTRICAL SYSTEM

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

030000 SERVICE BRAKES, HYDRAULIC

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

270000 LANE DEPARTURE

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

110000 ELECTRICAL SYSTEM

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TSB: Some 2023 model year Highlander vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start ?B? Camshaft Position Timing Performance Bank 1). The Engine Control Module

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TSB: Some 2023 model year Highlander vehicles may exhibit one or both of the following conditions: ?Hesitation when accelerating from a stop. ?Non-linear acceleration from a stop or rolling stop with steady throttle. The Engine Cont

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

TT: Some MY23-24 Highlander and Grand Highlander/HV vehicles may experience a condition where the engine does not restart automatically following a start/stop event. However, the engine may be restarted normally after a period of time in th

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

140000 AIR BAGS

180000 VEHICLE SPEED CONTROL

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

280000 BACK OVER PREVENTION

TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or other) from the MGR at various vehicle speeds and normal drive

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

060000 ENGINE AND ENGINE COOLING

TT: Some 2022-2024 MY vehicles equipped with the A25A engine may exhibit a leak from the engine water pump, and/or MIL On condition accompanied by DTC(s): ?P26CA14 Engine Coolant Pump Circuit Short to Ground or Open ?P26CA31 Engine Cool

110000 ELECTRICAL SYSTEM

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

TT: Some 2021 to 2023 MY vehicles equipped Rear Motor Generator, MGR (Q610) may experience an oil leak concern. This issue is currently under investigation

350000 EQUIPMENT

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect

200000 WHEELS

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires

210000 TRAILER HITCHES

340000 COMMUNICATION

OBSOLETE NOTICE November 28, 2022: This bulletin is now obsolete. Please see T-SB-0104-22.

340000 COMMUNICATION

OBSOLETE NOTICE November 28, 2022: This bulletin is now obsolete. Please see T-SB-0105-22

356000 EQUIPMENT ADAPTIVE/MOBILITY

TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will

140000 AIR BAGS

350000 EQUIPMENT

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

060000 ENGINE (PWS)

TT: Some MY2022-2023 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL on condition with one or more of the following DTCs: P26CA12, P26CA14, P26CB71, P26CA31, P26CE37

350000 EQUIPMENT

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

NHTSA Safety Investigations, TOYOTA HIGHLANDER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2008

Steering Column Separation

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescopi... Read more

PE, Closed , Model Year: 2008

Upper Steering Column Separation

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurre... d while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.Read more

PE, Closed , Model Year: 2006

SUDDEN LOSS OF POWER STEERING ASSIST

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TO... Read more

TOYOTA HIGHLANDER - All Years Overview

Complete safety history for the TOYOTA HIGHLANDER across all model years (2001, 2025).

125 Total Recalls

7,037 Total Complaints

3 Investigations

638 Reported Crashes

110 Reported Fires

61 Reported Deaths

TOYOTA HIGHLANDER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	1	View
2025	3	9	View
2024	7	54	View
2023 (current)	9	222
2022	5	295	View
2021	4	600	View
2020	4	352	View
2019	3	618	View
2018	5	345	View
2017	4	366	View
2016	3	137	View
2015	2	245	View
2014	5	158	View
2013	3	281	View
2012	2	228	View
2011	5	229	View
2010	10	272	View
2009	9	178	View
2008	13	502	View
2007	4	159	View
2006	7	345	View
2005	6	289	View
2004	5	337	View
2003	2	316	View
2002	2	335	View
2001	3	158	View
1998	0	1	View
1997	0	1	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA HIGHLANDER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 TOYOTA HIGHLANDER

Safety Technology

EPA Fuel Economy, 2023 TOYOTA HIGHLANDER

Technical Service Bulletins, 2023 TOYOTA HIGHLANDER

Most Affected Components

NHTSA Safety Investigations, TOYOTA HIGHLANDER

TOYOTA HIGHLANDER - All Years Overview

TOYOTA HIGHLANDER - Year by Year

Other TOYOTA Models