2023 TOYOTA HIGHLANDER

9 recalls, 236 complaints - 65 TSBs - 5/5 safety rating

SEATS:MID/REAR ASSEMBLY:RECLINER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owne... Read more

550,007 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner ... Read more

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional let... Read more

591,377 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.... Read more

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

1,716 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EQUIPMENT:OTHER:LABELS

Defect Description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia ... Read more

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

33,848 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

TIRES

Defect Description

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor ... Read more

Consequence

Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy

SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

4,763 vehicles affected

Manufacturer: Southeast Toyota Distributors, LLC

TIRES

Defect Description

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the ... Read more

Consequence

Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

Remedy

GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

4,869 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

STRUCTURE:BODY:BUMPERS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

750,795 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the... Read more

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

152,927 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

236 total complaints 4 crashes 2 fires 2 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	39
ENGINE	33
UNKNOWN OR OTHER	29
ELECTRICAL SYSTEM	22
STEERING	16
FUEL/PROPULSION SYSTEM	10
SERVICE BRAKES	10
EXTERIOR LIGHTING	7
AIR BAGS	7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	6

Incident date: Jun 15, 2026

Transmission failure at 106,000 miles, full replacement under extended warranty and new transmission is begging to fail at 109,000 miles.

Incident date: Aug 16, 2026

Transmission failure under 50k miles. Replaced under powertrain warranty. UA81E incurred a whine that was prevalent at light acceleration over 40 mph. This is a known issue that spans multiple years at some point someone has to admit this is a design flaw.

Incident date: May 1, 2026

I own a 2023 Toyota Highlander Hybrid LE, purchased new in 2023, with approximately 55,000 miles. My vehicle is affected by NHTSA Safety Recall 26V-128 concerning the second-row seat recliner assemblies/return springs. Toyota advised that the second-row seat backs may not properly lock into position... Read more

Incident date: Feb 1, 2026

we had a recall on this car for so long and the dealership is not providing remedy date for this recall

Incident date: Jul 16, 2026

See attached document for complaint.

Incident date: Aug 5, 2026

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated shortly afterwards. Several unknown warning lights were illuminated. The contact stated that the transmission failed to shift out of first gear. The message “... Read more

Incident date: Aug 7, 2026

I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came o... Read more

Incident date: Aug 2, 2026

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing w... Read more

Incident date: Jan 15, 2024

The contact owns a 2022 Acura MDX. The contact stated that while the vehicle was receiving a routine oil change, the rear wheels failed to rotate. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission and transfer case neede... Read more

Incident date: Jun 18, 2026

The contact owns a 2014 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that upon shifting into reverse, the gear shifter became stuck in reverse(R). The contact was a... Read more

Incident date: Jul 29, 2026

Rear subframe rust has deemed the car unsafe to drive. Hitting a pot hole at high speed or any sudden stop could cause the subframe to collapse causing loss of control of car. Car is available for inspection upon request. Car was taken in for regular oil change and multi-point inspection when rust w... Read more

Incident date: Jun 11, 2026

The contact owns a 2022 Nissan Rogue. The contact stated that while driving at 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle independently shifted into Safe Drive Mode. The AWD drive warning light was illuminated. The contact stated t... Read more

Incident date: Jun 11, 2026

Ford has known of a coolant intrusion problem and even issued an extended 7 yr/84k mile warranty for this issue. The car has no issues during that time. I now have to replace the engine on a 9 year old car with only 80k miles on it. Cars engines should last more than 9 years. Ford told me that ... Read more

Incident date: Jul 1, 2025

Mild hybrid vehicle that was purchased 4/20/2026. Volvo service states incident on 06/10/2026 was caused by vehicle running overnight in enclosed garage. Volvo also states that cause was due to item inserted into drivers seatbelt buckle. No warnings posted regarding this would cause the vehicle to t... Read more

Incident date: May 4, 2026

Van doors sensors not functioning correctly. Child was in the way and got pinned between doors. The door didn’t stop when it touched the child, cont to close with the child in the way. Child ended up with a bruise on right thigh. The door had to manually be pulled back off of the child..

1 injured

Incident date: May 5, 2026

My 2023 Kia Telluride has been subject to at least 8 separate NHTSA recalls, including SC181 (seat belt/child restraint), SC194 (trailer brake light/cruise control), SC207 (airbag OCS/ODS), SC262 (side airbag wire harness), SC303 (driveshaft/rollaway risk), SC316 (power seat motor fire risk), SC347 ... Read more

Incident date: Jun 16, 2026

1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warnin... Read more

Incident date: Oct 10, 2024

On XXX in [XXX], while at a complete stop, without cause or prior warning, airbags violently deployed causing property damage to the entire instrument panel and windshield, and bodily injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 5, 2026

One of the day time running lights have burned out. The car just turned 5 years old with about 70,000 miles. In reviewing some posts online a lot of owners have complained about the same thing. Also you cannot replace the bulb, you have to replace the entire unit.

Incident date: May 1, 2026

An AVRIDE vehicle made a right-hand turn from a middle lane. It did not use the appropriate lane for right-hand turns.

Incident date: May 1, 2026

Noticed Drivers seat back does not move forward to allow back seat egress in the event of a collision. The problem was confirmed by a salesman at the dealership. It has not been inspected by any others. There were no electrical warnings or symptoms only the mechanical failure of the drivers seat b... Read more

Incident date: Jun 11, 2026

Preston Automotive Group sold me a used truck that had a replaced odometer and offered and sold as if the vehicles odometer reflected correct mileage. When I brought to their attention they said this is not illegal and should not be a problem and offered no remedy!

Incident date: Jun 11, 2026

My transmission failed in my 2020 Toyota Highlander after about 75,000 miles. This is a know issue technical service bulletin # T-SB-0008-21. The dealership acknowledged the known issue and instructed me to reach out to Toyota corporate for goodwill assistance which I did. They are reviewing my c... Read more

Incident date: Mar 13, 2026

Loosing oil putting oil in every 3 to 4 days no leaks on ground or oil pan or drain plug.oil don't smell or looks burnt happened around did 2 oil changes in a week still the same. Car will sputer hesitation on acceleration every so often

Incident date: May 11, 2026

I have had a continuous problem with the steering wheel intermittently stiffen and bind. I brought this to the attention of the service manager, Tony Rocha at Ed Morse Honda. He agreed that there was a problem with the Powering Steering Rack (Gear Box) and that this has been an ongoing problem wit... Read more

Incident date: May 12, 2026

I have had the car in twice to the mechanic within the last 6 months for check engine light. He said I keep loosing oil, but there is no leak and it's something with the Engine. Hyundai will not recall the engine, but I see so many people are having the same issue. On a 2020 vehicle, you should n... Read more

Incident date: Jan 9, 2025

This Toyota Highlander make whining sound when I try to speedup, even a little bit. I had a transmission shop checked, and I was informed there is metal pieces in transmission fluid. I am concerned it will break one day on highway while driving.

Incident date: May 8, 2026

Backup camera does not work dealership has done absolutely nothing regarding this matter it’s been almost 8 months

Incident date: Jan 16, 2026

I took the vehicle to Auto Zone for a basic diagnostic and it came back that the fuel pump is failing and defective. I only recently purchased the vehicle and found that there’s a recall on it for this reason. The yellow check engine light came on and it stalled while driving home.

Incident date: Jan 14, 2026

My life turn signal and parking light stopped working, my problem is the whole headlight assembly needs to be replaced just because these two items don’t work. The dealer wants over $800 for the part. Why don’t they issue a warranty or a recall on this item? It’s too much to pay just because t... Read more

Incident date: Jan 14, 2026

The contact's daughter owns a 2022 Volkswagen Taos. The contact stated that while her daughter was driving at an undisclosed speed, the engine coolant warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the head gasket needed to be replaced. The vehicle ... Read more

Incident date: May 5, 2026

I took my 2019 Volkswagen Atlas to Family Volkswagen in [XXX] on April 28, 2026. They were supposed to fix my airbag recall and I told them many times about the issues i've been having that is tied to the carbon canister/ purge valve issues on my car (extended warranty (VWP-23-04) They disregarded ... Read more

Incident date: Sep 11, 2025

The contact owns a 2023 Toyota Highlander. The contact stated that the instrument panel had been inoperable for approximately 5 months. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The loca... Read more

Incident date: May 1, 2026

Received a safety recall stating "Seat Back Reclinging Assembly May Not Securely Lock". Based on this information, it goes on to state that "a seat back that has not been secured in a locked position may fail to properly restrain occupants, increasing the risk of injury in the event of a crash at ce... Read more

Incident date: Mar 11, 2026

The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.

Incident date: Apr 23, 2026

While driving at a low speed (approx. 5–10 mph), the front passenger-side lower ball joint suffered a catastrophic structural shear without warning. This caused the wheel assembly to collapse outward and the CV axle to pull out of the transmission. The failure caused a complete loss of steering co... Read more

Crash

Incident date: Apr 18, 2026

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the par... Read more

Incident date: Apr 21, 2026

The car has a very strong gas smell, especially when full.

Incident date: Apr 21, 2026

Front (engine) subframe rusted out in 2026 after recall work was completed in 2023 for the known issue. Here is the service campaign information: "Service Campaign 984 2011-2016MY ELANTRA (MD/UD) UNDERBODY CORROSION PREVENTATIVE SERVICE"

Incident date: Apr 2, 2026

Incredibly dangerous situation! Driving down I-15 in SLC when my Sunroof EXPLODED! 2024 Toyota Corolla Cross Hybrid, 22k miles, purchased new and sunroof came with the car. Sounded like a gunshot. Luckily, no one was injured by flying glass and kept the car stable. I could see how someone reacting t... Read more

Incident date: Mar 31, 2026

The contact owns a 2018 Ford F-150. The contact stated that the sunroof slides became inoperable. There was an abnormal rattling sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the local dealer annually, where it was diagnosed and determined that the slides ... Read more

Incident date: Mar 1, 2026

Incident Summary: On 2/2/2026, my vehicle was serviced under Safety Recall 25V-274 at an authorized GMC dealership. The service technician performed the mandated diagnostic protocol (including the PicoScope test) and informed me that the engine had "passed" inspection. No internal components were re... Read more

Incident date: Oct 14, 2025

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward ... Read more

Incident date: Mar 7, 2026

UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or w... Read more

Incident date: Mar 4, 2026

2021 Silverado tailgates often stop working due to a faulty, corroded electronic switch caused by water intrusion. A major 2020-2024 GM recall exists for this, which can cause unexpected opening. Check for corrosion in the tailgate switch/connector, a pinched wiring harness, or check for a blown fus... Read more

Incident date: Mar 6, 2026

2021 Kia Telluride experienced sudden engine failure at approximately 120,000 miles. The failure occurred without any prior warning. There were no oil warning lights, dashboard alerts, or other indicators of low oil or engine malfunction before the engine failed. After inspection, the mechanic foun... Read more

Incident date: Feb 10, 2026

Vehicle is equipped with a 9 speed automatic transmission that will not engage (even after dealer re-program/re-learn). Transmission must either be manually shifted to 9th gear by paddle shifter or shifted to manual mode and quickly back to auto for it to shift to 9th gear (fuel efficiency affected)... Read more

Incident date: Feb 17, 2026

Vehicle had recall for L87 engine performed, resulting in a change to 0W-40 motor oil and a new fill cap. Approximately one week later, the engine failed completely, with evidence of significant bearing wear in the used oil analysis I had performed. The engine has since been replaced under warranty.... Read more

Incident date: Sep 11, 2025

My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies... Read more

Incident date: Oct 9, 2025

IIU malfunction not valid for this vin, even though it is the exact issue that every other model faced. Acura REFUSED to complete the repair without paying $3400

Showing 50 of 236 complaints.

NHTSA Safety Ratings, 2023 TOYOTA HIGHLANDER

2023 Toyota HIGHLANDER SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2023 TOYOTA HIGHLANDER

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.4L 4-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	28.0	24.0	Regular	$2,550
2.4L 4-cyl, Automatic (S8) (Front-Wheel Drive)	22.0	29.0	25.0	Regular	$2,450

CO2 Emissions: 370.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2023 TOYOTA HIGHLANDER

65 manufacturer communications from 39 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	9
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	9
350000 EQUIPMENT	6
060000 ENGINE AND ENGINE COOLING	5
980000 UNKNOWN OR OTHER	4
280000 BACK OVER PREVENTION	2
346000 COMMUNICATION:MANUFACTURER TELEMATICS	2
200000 WHEELS	2

980000 UNKNOWN OR OTHER

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050). This software update i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

980000 UNKNOWN OR OTHER

110000 ELECTRICAL SYSTEM

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

030000 SERVICE BRAKES, HYDRAULIC

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

270000 LANE DEPARTURE

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

110000 ELECTRICAL SYSTEM

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TSB: Some 2023 model year Highlander vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start ?B? Camshaft Position Timing Performance Bank 1). The Engine Control Module

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TSB: Some 2023 model year Highlander vehicles may exhibit one or both of the following conditions: ?Hesitation when accelerating from a stop. ?Non-linear acceleration from a stop or rolling stop with steady throttle. The Engine Cont

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

TT: Some MY23-24 Highlander and Grand Highlander/HV vehicles may experience a condition where the engine does not restart automatically following a start/stop event. However, the engine may be restarted normally after a period of time in th

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

140000 AIR BAGS

180000 VEHICLE SPEED CONTROL

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

280000 BACK OVER PREVENTION

TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or other) from the MGR at various vehicle speeds and normal drive

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

060000 ENGINE AND ENGINE COOLING

TT: Some 2022-2024 MY vehicles equipped with the A25A engine may exhibit a leak from the engine water pump, and/or MIL On condition accompanied by DTC(s): ?P26CA14 Engine Coolant Pump Circuit Short to Ground or Open ?P26CA31 Engine Cool

110000 ELECTRICAL SYSTEM

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

TT: Some 2021 to 2023 MY vehicles equipped Rear Motor Generator, MGR (Q610) may experience an oil leak concern. This issue is currently under investigation

350000 EQUIPMENT

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect

200000 WHEELS

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires

210000 TRAILER HITCHES

340000 COMMUNICATION

OBSOLETE NOTICE November 28, 2022: This bulletin is now obsolete. Please see T-SB-0104-22.

340000 COMMUNICATION

OBSOLETE NOTICE November 28, 2022: This bulletin is now obsolete. Please see T-SB-0105-22

356000 EQUIPMENT ADAPTIVE/MOBILITY

TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will

140000 AIR BAGS

350000 EQUIPMENT

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond

060000 ENGINE (PWS)

TT: Some MY2022-2023 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL on condition with one or more of the following DTCs: P26CA12, P26CA14, P26CB71, P26CA31, P26CE37

350000 EQUIPMENT

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

350000 EQUIPMENT

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

NHTSA Safety Investigations, TOYOTA HIGHLANDER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2008

Steering Column Separation

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescopi... Read more

PE, Closed , Model Year: 2008

Upper Steering Column Separation

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurre... d while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.Read more

PE, Closed , Model Year: 2006

SUDDEN LOSS OF POWER STEERING ASSIST

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TO... Read more

TOYOTA HIGHLANDER - All Years Overview

Complete safety history for the TOYOTA HIGHLANDER across all model years (2001, 2025).

125 Total Recalls

7,188 Total Complaints

3 Investigations

661 Reported Crashes

105 Reported Fires

59 Reported Deaths

TOYOTA HIGHLANDER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	4	View
2025	3	13	View
2024	7	59	View
2023 (current)	9	236
2022	5	318	View
2021	4	636	View
2020	4	372	View
2019	3	631	View
2018	5	356	View
2017	4	371	View
2016	3	137	View
2015	2	253	View
2014	5	162	View
2013	3	282	View
2012	2	230	View
2011	5	229	View
2010	10	272	View
2009	9	178	View
2008	13	502	View
2007	4	159	View
2006	7	347	View
2005	6	289	View
2004	5	337	View
2003	2	316	View
2002	2	335	View
2001	3	158	View
1998	0	1	View
1997	0	1	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA HIGHLANDER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 TOYOTA HIGHLANDER

Safety Technology

EPA Fuel Economy, 2023 TOYOTA HIGHLANDER

Technical Service Bulletins, 2023 TOYOTA HIGHLANDER

Most Affected Components

NHTSA Safety Investigations, TOYOTA HIGHLANDER

TOYOTA HIGHLANDER - All Years Overview

TOYOTA HIGHLANDER - Year by Year

Other TOYOTA Models