2020 TOYOTA HIGHLANDER

4 recalls, 352 complaints - 231 TSBs - 5/5 safety rating

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con... Read more

999,901 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STRUCTURE:BODY:BUMPERS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

750,795 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

3,121 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

FUEL SYSTEM, GASOLINE:DELIVERY

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

Consequence

Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

38,810 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

352 total complaints 18 crashes 7 fires 18 injuries

Top Reported Components

Component	Complaints
ENGINE	55
UNKNOWN OR OTHER	45
ELECTRICAL SYSTEM	36
POWER TRAIN	36
FUEL/PROPULSION SYSTEM	32
SERVICE BRAKES	29
STEERING	17
STRUCTURE:BODY	13
WHEELS	8
AIR BAGS	7

Incident date: Jun 18, 2026

Transmission stalls in situations where speed is needed. For example when merging into traffic all of a sudden no power then when gear finally engages there a huge thump and feels like being hit from behind.

Incident date: Jul 7, 2026

The transmission can suddenly fail even at very early mileages. This is almost certainly related to T-SB-0008-21 that has defined a narrow number of transmissions though it appears to affect many more than outlined. This could cause sudden failure while operating the vehicle at any point in time and... Read more

Incident date: Jun 2, 2026

Toyota Highlander UA-80 transmission failed prematurely at 63,017 miles (just beyond warranty) due to KNOWN CRITICAL manufacturing defect as per technical advisory T-SB-0160-18 putting me and my family at risk for sudden catastrophic failure on the highway.

Incident date: Apr 7, 2026

I know there is a recall for my 2020 Highlander. My VIN isn't listed. The front bumper is coming off and can't be pushed back in.

Incident date: Dec 31, 1969

While driving my navigation system/screen/radio screen goes completely black! Which is dangerous when I’m using gps on the interstate! It does not come back on until I restart the car.

Incident date: Jun 22, 2026

I am submitting this complaint regarding a sudden and unexpected transmission failure in my 2020 Toyota Highlander. The vehicle experienced a major transmission malfunction without any prior warning signs, dashboard warning lights, diagnostic messages, or noticeable drivability issues. The failure o... Read more

Incident date: Jun 14, 2026

The transmission (the UA80) has been known to have several issues and my transmission has normal driving on it, has had its fluids replaced, and is now experiencing the same issue that others are experiencing.

Incident date: Aug 3, 2025

Air conditioning has leaked after only 60,000 miles, costing me thousands in repairs. This is a recall on other models, but not this one. Mine and my baby’s safety is put at risk by being forced to drive around in the heat of summer without air conditioning. There were no warning lights. It was ve... Read more

Incident date: Jun 13, 2026

The 8 speed Toyota transmission is defective and my transmission started to whine very loudly. I was told that it could freeze/lock up on me at any time so I had a rebuilt transmission put in my car. I am told Toyota new about this defect.

Incident date: Jun 4, 2026

The truck started backfiring and shuddering. Took it to the mechanic and with only 112000 miles I am being told it needs a new engine. It is the 6.2l motor.

Incident date: May 26, 2026

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain... Read more

Incident date: Jun 3, 2026

When I started the car at 10pm , a loud pop was heard and warning lights on the dashboard indicated an electrical problem. I turned off the radio and anything extra that could use up power; during the next 45 minutes I took surface streets instead of the freeway to drive 22 miles back home and spee... Read more

Incident date: Jun 4, 2026

1. Driving Conditions & Baseline State I was operating my new 2026 Porsche Cayenne (current mileage approx. 717 miles) at highway speeds inside a tunnel near LAX. The vehicle was functioning normally under normal driving conditions until the incident occurred suddenly and without any prior warning s... Read more

Incident date: May 31, 2026

Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety fu... Read more

Incident date: May 25, 2026

The passenger rear tire (235/60R19 - Michelin Primacy A/S) randomly blew out while driving at high speeds on the highway. No trauma via a pothole or other object was noted. Tire was inflated to the manufacture recommended PSI (33 PSI). No signs came up until the tire blew out. The tire just randomly... Read more

Incident date: May 11, 2026

regarding my 2022 BMW X3 due to ongoing issues involving low coolant warnings, coolant leaking, and repeated cooling system problems shortly after reaching approximately 55,000 miles. My vehicle began displaying “low coolant” warnings and has required frequent coolant refills despite normal driv... Read more

Incident date: May 8, 2026

The forward collision automatic braking happens randomly and for no reason causing immediate and complete stops in the middle of traffic. It whips the head forward as if a crash had occurred and causes drivers to the rear to have to suddenly brake to avoid collision. Ive had it occur multiple times ... Read more

Incident date: May 7, 2026

Purchased my used RAM October 2024. On 5 occasions the engine stalled while driving. Lost all power and rolled to a stop when the parking brake engaged. Most recent incident was May 17, 2026. I went to my dealer with this complaint May 14th, there were no codes and I was told truck was operating ... Read more

Incident date: May 1, 2026

My vehicle engine caught fire after getting gas. It started smoking then went up in flames.

Fire

Incident date: May 10, 2025

The contact owns a 2022 Subaru Forester. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was advised that the batter was defective. The contact was informed that the battery was not large enough for the power of the vehicle. The contact was informed... Read more

Incident date: May 6, 2026

Vehicle stalled approximately 15 times between April 17 and May 4, 2026, including once on Interstate XXX at approximately 50mph with minor children ages [XXX] and [XXX] in the vehicle. The oil and battery lights illuminated simultaneously at each stall. Diagnosed as ABS module failure first, then... Read more

Incident date: Mar 14, 2026

Fuel pump failure

Incident date: Apr 19, 2026

Coolant control valve has failed and caused the check engine light to occur is available for inspection. Could cause the car to overheat and cause harm to myself or others Yes has been confirmed by dealer No GM has a special coverage out for the specific vehicle and model years for this vehicle, but... Read more

Incident date: Apr 25, 2026

The contact's husband owns a 2025 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle came to an abrupt stop on several occasions. The ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer; however, the failure could not b... Read more

Incident date: Mar 12, 2026

Size & Description 245/45R-21 I just took my 2024 Santa Fe Caligraphy with 20k miles to get it inspected and I have 3 bad tires due to bubble/buldge. I can see that a lot of people are having this issue online. The tires are 500 each. I purchased this car new a year ago and the tire place said they ... Read more

Incident date: Mar 12, 2026

The horn on my vehicle completely stop working. There were no alert messages and I found out that it wasn't working when I needed to use it. I was driving 55 miles per hr in a highway and another vehicle was about to switch lane to merge into my lane and driver did not see me and almost got into a... Read more

Incident date: Apr 13, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was making a left turn, the steering wheel lost steering capabilities, and the vehicle did not steer as intended. The vehicle then ran into a divider on the four-lane highway and then came to a full stop. The contact did not... Read more

Crash 1 injured

Incident date: Apr 2, 2026

The contact owns a 2019 GMC Sierra 1500 Denali. The contact stated that while driving at an undisclosed speed on a local roadway, the oil pressure warning light illuminated. The contact stated that oil was leaking from the vehicle. The vehicle was towed to the residence. The vehicle was then taken t... Read more

Incident date: Apr 22, 2026

I was driving on the highway when the car suddenly flashed a “check power supply” warning and then immediately shut down. I was traveling approximately 55 mph when the car came to a sudden stop and I was almost rear-ended as a consequence. I was not rear ended because I had a wide shoulder to im... Read more

Incident date: Apr 17, 2026

Shuddering, slipping, then lost all gears. Unable to put in reverse, drive, or low. Repair shop says the transmission needs replacement. Pump and torque converter issues. Vehicle has excellent maintenance and only 84k miles.

Incident date: May 30, 2025

On 04/16/2026 at 10:19 my car became unsafe to drive and I had multiple safety errors including: Active front assist unavailable Adaptive cruise assist unavailable Emergency assist unavailable Traffic sign recognition unavailable Adaptive light malfunction High beam assistant malfunction

Incident date: Jun 19, 2024

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the "Service 4WD" warning light illuminated. The 4WD failed to engage as intended, and the vehicle remained in 2WD. The vehicle was taken to a dealer where it was diagnosed with a power transfer uni... Read more

Incident date: Dec 26, 2025

While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut of... Read more

Incident date: Dec 26, 2025

From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, ... Read more

Incident date: Mar 3, 2026

On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a ... Read more

Incident date: Nov 20, 2024

My 2022 Kia Stinger first went into the dealership because it would not accelerate properly even at full throttle, creating an immediate safety risk in traffic. Over multiple visits, the dealership replaced the ECM, ABS module, brake booster, vacuum pump, and a fuel injector, and confirmed repeated ... Read more

Incident date: Feb 19, 2026

Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is... Read more

Incident date: Feb 17, 2026

I was driving the vehicle under normal road conditions, started to hear a whine from under the vehicle, then felt an explosion from under the vehicle. A lot of lights came in on the dash, and I could barely pull the vehicle over to the side of the road and turn it off. I had the vehicle towed to my ... Read more

Incident date: Feb 17, 2026

1 Drive train and is available for inspection. 2 Vehicle stops and will not move, in traffic. 3 Unknown reproduced but happened twice. 4 Yes, Dealership. 5 No Messages or lamps were displayed.

Incident date: Feb 16, 2026

I have been trying for over two years to have my local dodge dealership process the recall for my takata airbags (sandy sansing dodge in milton fl). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to c... Read more

Incident date: Oct 21, 2025

the car has a major water leak causing excessive water around the sunroof and back rear windows. it’s causing the vehicle to fog up which causes a impairment for seeing outside and what’s around. over night the vehicle windows freeze up and become extremely wet and get into electrical components... Read more

Incident date: Oct 21, 2025

I HAVE A FAULTY ABS MODULE, THROWING CODE C2200. THE PART HAS BEEN ON ORDER FOR OVER 2 MONTHS WITH NO END IN SITE. WE ARE BEING TOLD TOLD THAT THIS IS NOT A SAFETY ISSUE. HOW CAN WE GET THIS RESOLVED???

Incident date: Dec 31, 1969

Dealer grounded vehicle for excessive crankshaft play due to thrust bearing failure. Been without vehicle since 1-20-2026 and although I have received 2 text from service manager I have not been told when I will get vehicle back. Mileage was at 4,820. Vehicle build date 7/25

Incident date: Jan 30, 2026

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: T... Read more

Crash

Incident date: Jan 5, 2026

Auto Start/Stop system engaged, when given gas the engine did not start. Battery light came on and had to turn off and on the vehicle to start the engine. EA25004 - Investigation [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Nov 24, 2025

Premature degradation of Passenger Side CV axel just before 16,000 miles (no complete failure) Replaced by dealership under warranty.

Incident date: Nov 6, 2024

There have been multiple times, since owning the vehicle, when there is dangerous throttle lag. I step on the gas to turn and nothing happens for a few seconds. It can be pretty scary when there is a car coming and the truck just rolls for a few minutes before accelerating. It’s become a major saf... Read more

Incident date: Jan 2, 2026

The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was dis... Read more

Incident date: Dec 22, 2025

Electric Power Steering failed

Incident date: Jan 7, 2026

Death wobble really bad

Showing 50 of 352 complaints.

NHTSA Safety Ratings, 2020 TOYOTA HIGHLANDER

2020 Toyota HIGHLANDER SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 TOYOTA HIGHLANDER

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic (S8) (Front-Wheel Drive)	20.0	28.0	23.0	Regular	$2,700
3.5L 6-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	29.0	24.0	Regular	$2,600

CO2 Emissions: 386.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 TOYOTA HIGHLANDER

231 manufacturer communications from 128 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	42
110000 ELECTRICAL SYSTEM	37
356000 EQUIPMENT ADAPTIVE/MOBILITY	11
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	10
060000 ENGINE AND ENGINE COOLING	9
060000 ENGINE (PWS)	8
160000 STRUCTURE	8
280000 BACK OVER PREVENTION	7

980000 UNKNOWN OR OTHER

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

980000 UNKNOWN OR OTHER

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

270000 LANE DEPARTURE

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

110000 ELECTRICAL SYSTEM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

030000 BRAKES (PWS)

TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditionin

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

060000 ENGINE (PWS)

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

980000 UNKNOWN OR OTHER

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter

280000 BACK OVER PREVENTION

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise

060000 ENGINE AND ENGINE COOLING

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to

110000 ELECTRICAL SYSTEM

TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail Pressu

070000 FUEL SYSTEM, GASOLINE

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

060000 ENGINE AND ENGINE COOLING

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

110000 ELECTRICAL SYSTEM

TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E

060000 ENGINE AND ENGINE COOLING

TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h

110000 ELECTRICAL SYSTEM

TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Di

050000 PARKING BRAKE

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

110000 ELECTRICAL SYSTEM

TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

353000 EQUIPMENT:ELECTRICAL

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

060000 ENGINE AND ENGINE COOLING

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

162210 STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

350000 EQUIPMENT

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front windshield

060000 ENGINE AND ENGINE COOLING

TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

060000 ENGINE AND ENGINE COOLING

TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due

060000 ENGINE (PWS)

TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before

110000 ELECTRICAL SYSTEM

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

190000 TIRES

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1060) or Premium Audio (version 1060) or earlier may exhibit the following condition: ?Distorted screen when using Apple CarPlay? while making a hands-free phone call.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

060000 ENGINE (PWS)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

356000 EQUIPMENT ADAPTIVE/MOBILITY

TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Howeve

350000 EQUIPMENT

070000 FUEL SYSTEM, GASOLINE

270000 LANE DEPARTURE

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

130000 VISIBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

353000 EQUIPMENT:ELECTRICAL

100000 POWER TRAIN

TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

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NHTSA Safety Investigations, TOYOTA HIGHLANDER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2008

Steering Column Separation

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescopi... Read more

PE, Closed , Model Year: 2008

Upper Steering Column Separation

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurre... d while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.Read more

PE, Closed , Model Year: 2006

SUDDEN LOSS OF POWER STEERING ASSIST

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TO... Read more

TOYOTA HIGHLANDER - All Years Overview

Complete safety history for the TOYOTA HIGHLANDER across all model years (2001, 2025).

125 Total Recalls

7,037 Total Complaints

3 Investigations

638 Reported Crashes

110 Reported Fires

61 Reported Deaths

TOYOTA HIGHLANDER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	1	View
2025	3	9	View
2024	7	54	View
2023	9	222	View
2022	5	295	View
2021	4	600	View
2020 (current)	4	352
2019	3	618	View
2018	5	345	View
2017	4	366	View
2016	3	137	View
2015	2	245	View
2014	5	158	View
2013	3	281	View
2012	2	228	View
2011	5	229	View
2010	10	272	View
2009	9	178	View
2008	13	502	View
2007	4	159	View
2006	7	345	View
2005	6	289	View
2004	5	337	View
2003	2	316	View
2002	2	335	View
2001	3	158	View
1998	0	1	View
1997	0	1	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 TOYOTA HIGHLANDER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 TOYOTA HIGHLANDER

Safety Technology

EPA Fuel Economy, 2020 TOYOTA HIGHLANDER

Technical Service Bulletins, 2020 TOYOTA HIGHLANDER

Most Affected Components

NHTSA Safety Investigations, TOYOTA HIGHLANDER

TOYOTA HIGHLANDER - All Years Overview

TOYOTA HIGHLANDER - Year by Year

Other TOYOTA Models