2020 TOYOTA HIGHLANDER

4 recalls, 372 complaints - 231 TSBs - 5/5 safety rating

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short cir... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may con... Read more

999,901 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STRUCTURE:BODY:BUMPERS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

750,795 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

3,121 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

FUEL SYSTEM, GASOLINE:DELIVERY

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

Consequence

Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

38,810 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

372 total complaints 25 crashes 6 fires 34 injuries

Top Reported Components

Component	Complaints
ENGINE	66
UNKNOWN OR OTHER	45
ELECTRICAL SYSTEM	37
POWER TRAIN	35
SERVICE BRAKES	33
FUEL/PROPULSION SYSTEM	31
STEERING	12
STRUCTURE:BODY	12
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	11
AIR BAGS	9

Incident date: Oct 2, 2025

At 51,000 mile the transmission started making a whining noise. Took it to the dealer and they stated the transmission needs replacement.

Incident date: Aug 1, 2026

My 2020 Toyota Highlander XLE AWD developed a high-pitched whining noise from the drivetrain/transmission area while accelerating. The noise increases under acceleration and stops when the accelerator is released. The noise is not present when the vehicle is in neutral. I brought the vehicle to an ... Read more

Incident date: Aug 24, 2026

The transmission started making a whining noise around 69,000 miles that a mechanic said was due to transmission failure. There were no warning lights or messages. I took it to the Toytota dealer who sold it to me new. They inspected it and confirmed that the transmission needed replaced which they ... Read more

Incident date: Aug 13, 2026

The transmission had a catastrophic failure at 73,000 miles and six years after purchase. There has been a service bulletin issued with known defects on this transmission yet Toyota corporate failed to acknowledge that they installed faulty transmissions in the 2020 Toyota Highlander. The diagnosis ... Read more

Incident date: Aug 8, 2026

Incident: [XXX] Conditions: Clear daylight, dry pavement, normal highway conditions Crash/Injuries: Allstate Claim #[XXX]; several people injured At approximately [XXX], I was driving my 2020 Toyota Highlander Hybrid at about 55 mph in the slow/right lane. The vehicle ahead suddenly made a hard sto... Read more

Crash 5 injured

Incident date: Aug 8, 2026

Crash 5 injured

Incident date: Aug 8, 2026

Crash 5 injured

Incident date: Aug 16, 2023

The contact owns a 2020 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the vehicle failed to stop, and the vehicle jerked abnormally. No warning lights were illu... Read more

Incident date: Aug 1, 2024

Coming to a stop or slowing down the vehicle has a spot where it feels like the brakes fail then come back on. Especially if going down a grade. This happens around 15 to 20 mph. Started off a slight moment when you are sure the brakes quit working for just a second. As the vehicle gets older i... Read more

Incident date: May 28, 2026

My 2017 Ford Explorer is subject to Ford Safety Recall 24S02 / NHTSA Recall 24V031 for exterior A-pillar trim that may detach from the vehicle. I presented the vehicle to an authorized Ford dealer, and the dealer confirmed that my vehicle is covered by the recall. However, the dealer informed me th... Read more

Incident date: May 28, 2026

Driver’s side seat belt would not retract.

Incident date: May 28, 2026

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the transmission shifted hard. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle w... Read more

Incident date: Aug 1, 2026

I am reporting a serious safety concern with my 2026 Jeep Grand Cherokee L. On multiple occasions, while driving and needing to slow down quickly behind another vehicle, the vehicle has emitted an audible warning, the engine has shut off while the vehicle was still moving, and the "D" drive indicat... Read more

Incident date: Jul 24, 2026

Odometer Fraud. The contact purchased a 2010 Lexus RX 350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 139,000. It was discovered that the mileage was 177,000 in 2022. The contact contacted the Police, and t... Read more

Incident date: Jan 6, 2026

"The vehicle has twice suffered a sudden, catastrophic loss of motive power at highway speeds (approx. 70 MPH) on the interstate, forcing the driver to coast across active traffic to the shoulder without engine pull. The engine revs freely in 'Drive' but the transmission fails to engage any gears. N... Read more

Incident date: Jun 27, 2026

Finally got car back from previous repairs and it was making a loud groaning noise all the time. Took it back to dealership and they said they had to repair the rack and pinion system and the gears were shredded. Employee says they now have another niro with the same problem as my original symptoms ... Read more

Incident date: Jun 27, 2026

Incident date: Jun 28, 2026

The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.

Incident date: Jun 28, 2026

Ford only showed one code P0403 tuneup with a written statement I asked for wanting 15k for a new engine and verbal;y stating I need a whole new engine. The 2019 Ford escape began to smoke heavily while driving. I put over had the car towed to Ford dealer in sandy springs. As Ford is stating that th... Read more

Incident date: Jun 28, 2026

Incident date: Jun 2, 2026

This is a corrected supplement to my prior NHTSA complaints #XXX and #XXX for the 2024 Ford Maverick Hybrid, VIN [XXX]. It corrects the mileage in # XXX: the odometer at the XXX collision was approximately 68,000 miles (a current reading was auto-populated into the incident field on the prior form)... Read more

Crash 1 injured

Incident date: Jul 7, 2026

The contact owns a 2018 Infiniti Q50. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the front passenger seat and passenger seat belt needed to be replaced. The vehicle was not ... Read more

Incident date: Jun 18, 2026

This 2026 Ford Explorer has stopped, stalled, hesitated and jerks after fuel fill-ups. It stopped twice for myself in busy intersections. The dealer has had it for weeks and when driving the vehicle back to me, stalled and hesitated for Ford Service dept. twice. They told me I could not have my car ... Read more

Incident date: Apr 7, 2026

My gmc sierra had no warning lights, on the way to work on the highway it started making noises which increase every mile .Vehicle just turned 60.049miles . Engine completely seized up , low oil pressure light on , vehicle shuts off , luckily making to the shoulder and off the road. Gm towing was... Read more

Incident date: Dec 31, 1969

I was driving on the highway at 63 mph. I went to change lanes and pass the vehicle next to me so I gradually went up to 75 mph. Then there was an explosive metal sound and white smoke filled my cabin and under my hood. I could smell oil from inside the vehicle. I pulled over, opened the hood and le... Read more

Incident date: Jun 22, 2026

My rear differential, transfer case, and PTU all went out. There were no warning signals. This is after I had the rear differential serviced in 2024. My particular VIN does not qualify for a recall, but other similar makes and model of cars have qualified for a recall. I feel like this is unfair and... Read more

Incident date: Jun 14, 2026

No warning lights, engine stalled in the middle of the freeway almost got killed by a semi truck was behind me, engine lost power and found that needed new engine because of the camshaft and internal damage.confirmed by certified mechanic

Incident date: Aug 3, 2025

The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at slow speeds, there was a loud banging sound coming from the vehicle. The contact exited the vehicle and became aware that the front passenger’s side tire was inverted towards the engine compartment. Pictures of the d... Read more

Incident date: Jun 13, 2026

On start up (date 6/10/26) the dash warned "Check Driver Assistance System," but the car started. Turned off the car, restarted, and this warning was replaced by a yellow "check engine" light, and a remark that the hybrid controller had a fault; the Kia app on my phone indicated the trouble as well.... Read more

Incident date: Jun 4, 2026

After getting gas and attempting to turn around in the parking lot the vehicle on its own accord while my foot was holding the brake attempted to speed up like cruise control was taking over on its on

Incident date: May 26, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that the daughter had reported that while in a parking lot, the brakes unintendedly engaged, and then the vehicle suddenly accelerated. The driver immediately applied the brakes to stop the vehicle. The contact was able to duplicate the f... Read more

Incident date: Jun 3, 2026

The panoramic sunroof cover shade completely detached from the side tracks and the rear roller mechanism failed. When the shade is fully closed, it just sags on the sides and lets light beams leak through. The actual safety issue happens when you press the button to retract it fully away. Instead o... Read more

Incident date: May 31, 2026

The contact owns a 2015 Ford Escape. The contact recieved notice of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse (R) on several occasions the rear view camera went dark and did not work as intended. The vehicle was not diagnosed or repaired. The c... Read more

Incident date: Jun 4, 2026

I have brought in my jeep to the dealership for Issues while driving on the freeway going around 70 75 mph the dealership did some maintenance repairs on Tuesday, June 2 of 2026 since then I have noticed when I’m driving around 70 mph the vehicle vehicle hesitate like it and shifting and loses acc... Read more

Incident date: May 25, 2026

This vehicle was bought brand new and has received proper maintenance from one dealership since purchasing. I had to replace the thermostat and radiator before owning the vehicle three years. Within two years of owning the vehicle, my battery went out, which I thought seemed a little early. Then ... Read more

Incident date: May 11, 2026

Was slowing down for traffic in front of me and my brakes were applied automatically from the crash impact sensor and I was rear ended

Crash

Incident date: May 8, 2026

The internal water pump failed, dumping a half gallon of antifreeze into the engine oil. This caused the engine to suddenly stall and lose all power while driving in the middle of active traffic, creating a severe crash hazard .

Incident date: May 7, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experiences a severe front-end steering and suspension oscillation commonly referred to as “death wobble.” After driving over uneven pavement, bridge joints, potholes, or rough highway... Read more

Incident date: May 1, 2026

The contact owns 2017 Ford -F150. The contact stated while driving 55 MPH occupied with his wife in the vehicle, the gear shift independently downshifted into second gear causing the vehicle to engage into limp mode and the speed decreased. The service advance track warning light illuminated. An ind... Read more

Incident date: May 10, 2025

Description of Defect: When the vehicle is shifted into reverse, the rearview camera display freezes for several seconds before going black. This malfunction creates a direct and serious safety hazard — during the period the display is frozen, the image shown does not reflect actual real-time cond... Read more

Incident date: May 6, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The suspected failed components involve the 1.5L engine system and head gasket on my 2020 Honda Accord. The vehicle experienced frequent overheating along with repeated check engine light activation... Read more

Incident date: Mar 14, 2026

While operating my 2013 Lincoln Navigator under normal driving conditions, a spark plug ejected from the cylinder head, causing immediate and catastrophic engine failure. The engine lost power and began producing severe mechanical noise, creating a potential safety hazard due to sudden loss of propu... Read more

Incident date: Apr 19, 2026

I have had the 24S37 recall applied to my truck it was a software update, after the update it was ok for about a month then the problem became worse than it was before the software update. My truck is now downshifting and locking up the rear wheels and dose not shift sometimes and skips gears. This ... Read more

Incident date: Apr 25, 2026

The transmission failed after 56,000 miles. Based on the research this UA80 transmission has a lot of problems and Toyota has issued TBS and even extended warranty for the previous year models in the past. The transmission failed right after the time allowance for the 5 years 60,000 mile powertrain ... Read more

Incident date: Mar 12, 2026

The Pre-Collision System with Pedestrian Detection is a good thing, but there's a problem. It stops the car too abruptly on the highway, leading to rear-end collisions. When you release the brake pedal, the car remains stationary. To get it moving, you need to press the accelerator pedal. There have... Read more

Crash

Incident date: Mar 12, 2026

Crash

Incident date: Apr 2, 2026

Vehicle: 2005 Nissan Altima | VIN: [XXX] To the Executive Team and Legal Counsel, I am writing this under extreme duress following a catastrophic, life-threatening vehicle failure on April 23, 2026, in Ripley, WV. While transporting my [XXX] son, my 2005 Nissan Altima suffered a sudden engine sta... Read more

Incident date: Apr 13, 2026

A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a ... Read more

Incident date: Apr 22, 2026

I CURRENTLY OWN A 2021 HONDA RIDGELINE SPORT AND IT WAS BROUGHT IN TO A HONDA DEALERSHIP THAT HAD DIAGNOSED A STEERING RACK FAILURE. THE QUOTED PRICE OF REPAIR WAS $4,000. AFTER DOING EXTENSIVE READING ON THIS ISSUE I LEARNED THAT SIMILAR ISSUES HAVE OCCURRED IN LATER YEAR MODELS AS WELL AS SIMILA... Read more

Incident date: Apr 17, 2026

When braking, the vehicle experiences a system failure. There is a loud impact, the dashboard shuts down, warning lights activate all gauges go to the left, and the vehicle loses power and enters a reduced speed mode before recovering. This has been ongoing and creates a dangerous driving condition... Read more

Showing 50 of 372 complaints.

NHTSA Safety Ratings, 2020 TOYOTA HIGHLANDER

2020 Toyota HIGHLANDER SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 TOYOTA HIGHLANDER

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.5L 6-cyl, Automatic (S8) (Front-Wheel Drive)	20.0	28.0	23.0	Regular	$2,650
3.5L 6-cyl, Automatic (S8) (Front-Wheel Drive)	21.0	29.0	24.0	Regular	$2,550

CO2 Emissions: 386.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 TOYOTA HIGHLANDER

231 manufacturer communications from 128 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	42
110000 ELECTRICAL SYSTEM	37
356000 EQUIPMENT ADAPTIVE/MOBILITY	11
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	10
060000 ENGINE AND ENGINE COOLING	9
060000 ENGINE (PWS)	8
160000 STRUCTURE	8
280000 BACK OVER PREVENTION	7

980000 UNKNOWN OR OTHER

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

TT: Engine Oil Leak between the Lower Oil Pan and Crank Case

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

980000 UNKNOWN OR OTHER

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

270000 LANE DEPARTURE

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

110000 ELECTRICAL SYSTEM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

030000 BRAKES (PWS)

TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditionin

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

060000 ENGINE (PWS)

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

980000 UNKNOWN OR OTHER

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter

280000 BACK OVER PREVENTION

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise

060000 ENGINE AND ENGINE COOLING

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to

110000 ELECTRICAL SYSTEM

TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid and 2021 ? 2022 Sienna Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0087 (Fuel Rail/System Pressure ? Too Low) and/or P107A2A (Fuel Rail Pressu

070000 FUEL SYSTEM, GASOLINE

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

060000 ENGINE AND ENGINE COOLING

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

110000 ELECTRICAL SYSTEM

TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E

060000 ENGINE AND ENGINE COOLING

TT: Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h

110000 ELECTRICAL SYSTEM

TSB: Some 2020 ? 2022 Highlander and Highlander Hybrid, and 2021 ? 2022 model year Venza Hybrid vehicles equipped with the 12.3-in. Premium Audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Di

050000 PARKING BRAKE

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TT: Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter.

110000 ELECTRICAL SYSTEM

TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

353000 EQUIPMENT:ELECTRICAL

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

060000 ENGINE AND ENGINE COOLING

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

162210 STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

350000 EQUIPMENT

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 22, 2022: This bulletin is now obsolete. Please see T-SB-0024-22.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TSB: Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid, 2020 ? 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year Sienna Hybrid vehicles may exhibit decreased front windshield

060000 ENGINE AND ENGINE COOLING

TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

060000 ENGINE AND ENGINE COOLING

TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due

060000 ENGINE (PWS)

TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before

110000 ELECTRICAL SYSTEM

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

190000 TIRES

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1060) or Premium Audio (version 1060) or earlier may exhibit the following condition: ?Distorted screen when using Apple CarPlay? while making a hands-free phone call.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

060000 ENGINE (PWS)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

356000 EQUIPMENT ADAPTIVE/MOBILITY

TT: Special Service Campaign 21TC05 applies to the following condition: The fuel gauge needle and the ?distance to empty? estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Howeve

350000 EQUIPMENT

070000 FUEL SYSTEM, GASOLINE

270000 LANE DEPARTURE

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

130000 VISIBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

353000 EQUIPMENT:ELECTRICAL

100000 POWER TRAIN

TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

110000 ELECTRICAL SYSTEM

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NHTSA Safety Investigations, TOYOTA HIGHLANDER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2008

Steering Column Separation

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescopi... Read more

PE, Closed , Model Year: 2008

Upper Steering Column Separation

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurre... d while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.Read more

PE, Closed , Model Year: 2006

SUDDEN LOSS OF POWER STEERING ASSIST

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TO... Read more

TOYOTA HIGHLANDER - All Years Overview

Complete safety history for the TOYOTA HIGHLANDER across all model years (2001, 2025).

125 Total Recalls

7,188 Total Complaints

3 Investigations

661 Reported Crashes

105 Reported Fires

59 Reported Deaths

TOYOTA HIGHLANDER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	4	View
2025	3	13	View
2024	7	59	View
2023	9	236	View
2022	5	318	View
2021	4	636	View
2020 (current)	4	372
2019	3	631	View
2018	5	356	View
2017	4	371	View
2016	3	137	View
2015	2	253	View
2014	5	162	View
2013	3	282	View
2012	2	230	View
2011	5	229	View
2010	10	272	View
2009	9	178	View
2008	13	502	View
2007	4	159	View
2006	7	347	View
2005	6	289	View
2004	5	337	View
2003	2	316	View
2002	2	335	View
2001	3	158	View
1998	0	1	View
1997	0	1	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 TOYOTA HIGHLANDER

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 TOYOTA HIGHLANDER

Safety Technology

EPA Fuel Economy, 2020 TOYOTA HIGHLANDER

Technical Service Bulletins, 2020 TOYOTA HIGHLANDER

Most Affected Components

NHTSA Safety Investigations, TOYOTA HIGHLANDER

TOYOTA HIGHLANDER - All Years Overview

TOYOTA HIGHLANDER - Year by Year

Other TOYOTA Models