2002 TOYOTA HIGHLANDER
2 recalls, 335 complaints - 129 TSBs
04V181000 Apr 15, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO ... Read more
Consequence
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
Remedy
DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
02V208000 Jul 30, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
Defect Description
ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASH... Read more
Consequence
IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.
Remedy
DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Complaint Statistics
335 total complaints
27 crashes 8 fires 26 injuries 4 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| VISIBILITY | 108 |
| VEHICLE SPEED CONTROL | 29 |
| STRUCTURE | 23 |
| VISIBILITY/WIPER | 16 |
| UNKNOWN OR OTHER | 14 |
| ENGINE AND ENGINE COOLING:ENGINE | 11 |
| ENGINE AND ENGINE COOLING | 10 |
| ELECTRICAL SYSTEM | 10 |
| EXTERIOR LIGHTING | 9 |
| AIR BAGS | 9 |
AIR BAGS
Feb 27, 2020
Incident date: Feb 5, 2020
MY AIR BAG LITE KEEPS POPING ON
VEHICLE SPEED CONTROL
May 29, 2019
Incident date: May 26, 2019
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND ... Read more
Fire
ELECTRONIC STABILITY CONTROL (ESC)
May 29, 2019
Incident date: May 26, 2019
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND ... Read more
Fire
ELECTRICAL SYSTEM
May 29, 2019
Incident date: May 26, 2019
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND ... Read more
Fire
VEHICLE SPEED CONTROL
Jul 2, 2018
Incident date: Jun 30, 2018
ACCELERATOR STICIKING. VEHICLE ACCELERATES AT 4000 TO 5000 RPMS HAD VEHICE TOWED TO TOYOTA OF BEDFORD 440-809-8399
VEHICLE SPEED CONTROL
Dec 5, 2017
Incident date: May 24, 2017
WHILE DRIVING HOME THE CAR ACCELERATED ON IT,S OWN AND WAS UNABLE TO STOP WITHOUT REARENDING ANOTHER CAR WITHALL THE DAMAGE TO MY CAR AS A MECHANIC I REPAIRED THE BODY ON MY OWN AFTER MAKING REPAIRS I WAS ABLE TO DRIVE THE CAR FROM THE SHOP I WORK AT TO MY HOUSE THE CAR WAS IDLING A LITTLE HIGH .I ... Read more
Crash
VISIBILITY/WIPER
Aug 2, 2017
Incident date: Jan 1, 2008
DRIVER SIDE VISOR HAS 2 POSITIONS ONLY. DOWN OR UP. CANNOT ADJUST FOR TALLER DRIVERS.
UNKNOWN OR OTHER
Apr 14, 2017
Incident date: Apr 13, 2017
THE AC LIKES TO BLOW HOT AIR WHEN IN THE MAX AC SETTING AND THE TEMP KNOB BEING IN THE COLDEST POSITION. NUT BEING THE TEMP SETTING GAUGE COMES LOOSE CAUSING THE AC TO BLOW HOT AIR. HAPPENS ANYTIME IF PARKED OR DRIVING.
ELECTRICAL SYSTEM
Apr 14, 2017
Incident date: Apr 13, 2017
THE AC LIKES TO BLOW HOT AIR WHEN IN THE MAX AC SETTING AND THE TEMP KNOB BEING IN THE COLDEST POSITION. NUT BEING THE TEMP SETTING GAUGE COMES LOOSE CAUSING THE AC TO BLOW HOT AIR. HAPPENS ANYTIME IF PARKED OR DRIVING.
POWER TRAIN
Apr 1, 2017
Incident date: Mar 13, 2017
I HAVE HAD RECURRENT TRANSMISSION PROBLEMS THAT COST TH OUSANDS TO FIX BUT YET ARE NOT COMPLETELY RESOLVED.L JUST HAD MY TRANSMISSION COMPLETELY FAIL AFTER BEING SERVICED 17 MONTHS AGO. SINCE REPLACING IT, I STILL HAVE PROBLEMS WITH CLUNKING DIRT THING IN THE MORNING WHEN IT TRIES TO CHANGE GEARS. N... Read more
VEHICLE SPEED CONTROL
Sep 16, 2016
Incident date: Aug 29, 2016
VEHICLE WAS IN MOTION ON A CITY STREET GOING STRAIGHT SLIGHTLY DOWNHILL AND THEN UPHILL. THE WEATHER WAS CLEAR. SPEED WAS ABOUT 15-25 MPH. I WAS BRAKING TO SLOW THE CAR DOWN BUT THE CAR ACCELERATED ON ITS OWN ( TOYOTA CALLS IT "UNINTENDED ACCELERATION"). THE CAR CONTINUED ACCELERATING EVEN THOUGH I... Read more
VISIBILITY/WIPER
Aug 16, 2016
Incident date: Aug 15, 2016
SUN VISORS FALL DOWN WHILE DRIVING. AT ANY GIVEN TIME WHILE DRIVING BOTH SUNVISORS WILL FALL COMPLETELY DOWN OBSTRUCTING VIEW OF THE ROAD AHEAD. VERY DANGEROUS.TOYOTA WILL NOT RECALL.
UNKNOWN OR OTHER
May 27, 2016
Incident date: Mar 20, 2002
I PURCHASED AN ADDITIONAL SECURITY DEVICE. IF SOMEONE BREAKS A WINDOW, AN ALARM IS SUPPOSED TO GO OFF. YOU CAN TEST TO SEE IF IT WORKS BY HITTING YOUR CAR KEY AGAINST A CLOSED WINDOW & THE ALARM SHOULD GO OFF. IT HAS NEVER WORKED. AT TIME OF PURCHASE THE DEALERSHIP REMOVED THE CENTER FLOOR GLOVE CO... Read more
AIR BAGS
May 16, 2016
Incident date: May 16, 2016
THE AIR BAG SENSOR STAY ON WHEN COLD. IT WILL NOT TURN OFF UNTIL CAR WORMS UP AND ENGINE IS SHUT DOWN AND RESTART. THE SUN VISOR WILL NOT STAY ON AND IT IS FALLING DOWN DURING DRIVING. BOTH ISSUES ARE SAFETY HAZARD
VISIBILITY/WIPER
May 16, 2016
Incident date: May 16, 2016
THE AIR BAG SENSOR STAY ON WHEN COLD. IT WILL NOT TURN OFF UNTIL CAR WORMS UP AND ENGINE IS SHUT DOWN AND RESTART. THE SUN VISOR WILL NOT STAY ON AND IT IS FALLING DOWN DURING DRIVING. BOTH ISSUES ARE SAFETY HAZARD
VISIBILITY/WIPER
Mar 21, 2016
Incident date: Mar 1, 2016
THIS IS THE FOURTH SUN VISOR ON THE DRIVERS SIDE OF THIS CAR WHICH WILL NO LONGER STAY UP BLOCKING MY VISION WHILE DRIVING. THE FIRST WAS REPLACED 09/03 AT ABOUT 22,600 MILES UNDER WARRANTY WITH A HOME LINK INCLUDED AS WAS THE ORIGINAL. THE SECOND REPLACEMENT WAS 01/07 AT 65,300 MILES AND THE PASSE... Read more
AIR BAGS
Feb 24, 2016
Incident date: Feb 1, 2016
AIR BAG WARNING LIGHT ON DASHBOARD DOES NOT TURN OFF IN COLD WEATHER (20 DEGREES F, OR LOWER). THE WARNING WILL STAY ON EVEN WHEN ENGINE AND INTERIOR ARE WARM. IF THE ENGINE IS TURNED OFF ONCE WARM, AND THEN TURNED BACK ON, AIR BAG WARNING LIGHT TURNS OFF WITH ALL OTHER PANEL LIGHTS, AS IT SHOULD... Read more
VEHICLE SPEED CONTROL
May 20, 2015
Incident date: May 1, 2005
WHEN ENGAGING CAR IN REVERSE THE CAR WILL UNPREDICTABLY AT TIMES SUDDENLY ACCELERATE.
VISIBILITY
May 6, 2015
Incident date: Jan 1, 2008
DRIVER AND PASSENGER SUN VISORS FALL DOWN INTO DRIVERS AND PASSENGER VIEW. SAFETY ISSUE WAS NOT RECOGNIZED BY VEHICLE MANUFACTURER. *TR
ENGINE
Apr 25, 2015
Incident date: Apr 20, 2015
I DROVE VEHICLE CROWN TOYOTA FOR A MINOR SERVICE AND MENTIONED THAT THERE WAS DRIPPING OF COOLANT NOTICED ON THE GARAGE FLOOR. REQUESTED 'CHECK AND ADVISE' ON THIS. AFTER APPROXIMATELY 3.0 HOURS, I WENT TO THE SERVICE DESK FOR INFORMATION REGARDING LEAK. I WAS TAKEN TO THE SERVICE ADVISOR [... Read more
AIR BAGS
Mar 23, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNED A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, LOWER BACK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DEST... Read more
Crash
1 injured
VISIBILITY
Jan 2, 2015
Incident date: May 25, 2011
THE DRIVER SIDE VISOR DOES NOT STAY PROPPED UP IN THE FORWARD DIRECTION. IT DROPS DOWN TO A VERTICAL POSITION DOWNWARDS, WHERE IT BLOCKS THE DRIVER'S VIEW. *TR
ELECTRICAL SYSTEM
Nov 20, 2014
Incident date: Nov 6, 2012
MY PASSENGER SIDE BRAKE LIGHT IS INTERMITTENT AT BEST. REPLACED BULBS MANY TIMES, CLEANED CONTACTS, ETC...BUT NO HELP.ON-GOING PROBLEM . WAS REAR-ENDED DUE TO THIS EXACT PROBLEM. DRIVER SIDE BRAKE LIGHT FINE...IT IS ALWAYS PASSENGER SIDE. MANY COMPLAINTS ABOUT THIS SAME EXACT ISSUE ON-LINE. *TR
Crash
VISIBILITY/WIPER
Oct 23, 2014
Incident date: Oct 1, 2010
THE DRIVERS SIDE SUN VISOR NO LONGER STAYS FULLY UP. IT STAYS 1/2 DOWN WHICH BLOCKS VISIBILITY. IT SUDDENLY FALLS DOWN FURTHER, BLOCKING MY VIEW EVEN MORE, ESPECIALLY WHEN I BRAKE (EVEN LIGHT BRAKING), CHANGE LANES OR CHANGE VEHICLE SPEEDS. AFTER SEVERAL TIMES OF GETTING SCARED WHEN THE VISOR SUDDE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 15, 2014
Incident date: Aug 14, 2014
BOUGHT THIS VEHICLE IN 2002. A YEAR LATER NOTICED THAT THE IDLE CONTROLLER HAD PROBLEM. WHEN STARTED THE ENGINE IN THE MORNING, THE IDLE WENT DOWN VERY LOW AND THE ENGINE SHUT DOWN AUTOMATICALLY. AT FIRST IT HAPPENED NOT FREQUENTLY. PAST TWO YEARS I TOOK TO A DEALER FOR MAYOR TUNEUP, THE SYMPTOM STI... Read more
VEHICLE SPEED CONTROL
Aug 15, 2014
Incident date: Aug 14, 2014
BOUGHT THIS VEHICLE IN 2002. A YEAR LATER NOTICED THAT THE IDLE CONTROLLER HAD PROBLEM. WHEN STARTED THE ENGINE IN THE MORNING, THE IDLE WENT DOWN VERY LOW AND THE ENGINE SHUT DOWN AUTOMATICALLY. AT FIRST IT HAPPENED NOT FREQUENTLY. PAST TWO YEARS I TOOK TO A DEALER FOR MAYOR TUNEUP, THE SYMPTOM STI... Read more
ENGINE AND ENGINE COOLING
Jul 31, 2014
Incident date: Jun 2, 2014
TL* THE CONTACTS OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LEAK ANTIFREEZE AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE MOTOR NEEDED TO BE REPLACED. THE ... Read more
ENGINE
Jul 31, 2014
Incident date: Jun 2, 2014
TL* THE CONTACTS OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LEAK ANTIFREEZE AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE MOTOR NEEDED TO BE REPLACED. THE ... Read more
VEHICLE SPEED CONTROL
Jul 11, 2014
Incident date: Jul 11, 2014
ENGINE ACCELERATING WHEN BRAKES WERE DEPRESSED. *TR
SERVICE BRAKES
Jul 11, 2014
Incident date: Jul 11, 2014
ENGINE ACCELERATING WHEN BRAKES WERE DEPRESSED. *TR
UNKNOWN OR OTHER
Jun 30, 2014
Incident date: Jun 2, 2014
LETTER FROM CONGRESSMAN CARTWRIGHT ON BEHALF OF CONSTITUENT RE TOYOTA CONCERNS. *SMD 2002 TOYOTA HIGHLANDER. THE CONSUMER STATED WHEN SHE ATTEMPTED TO TRADE THE VEHICLE, SHE WAS INFORMED THE VEHICLE WAS INCLUDED IN THE FEDERAL CASH FOR CLUNKER PROGRAM, AND THERE WAS POTENTIAL ODOMETER FRAUD.
VEHICLE SPEED CONTROL
Jun 24, 2014
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35MPH, THE ACCELERATOR CABLE DISCONNECTED CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED IN TO STOP THE VEHICLE FROM MOVING FORWARD. THE DEALER STATED THAT THE WRON... Read more
SERVICE BRAKES
Jun 24, 2014
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35MPH, THE ACCELERATOR CABLE DISCONNECTED CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED IN TO STOP THE VEHICLE FROM MOVING FORWARD. THE DEALER STATED THAT THE WRON... Read more
VISIBILITY/WIPER
Apr 23, 2014
Incident date: Mar 25, 2013
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD CONTINUE TO FALL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIF... Read more
SERVICE BRAKES
Mar 17, 2014
Incident date: Mar 15, 2014
DRIVING ON I-26 EAST BOUND WITH KIDS NEAR EXIT 110 IN COLUMBIA, SC. CAR VEERED VIOLENTLY 3 LANES AND TOOK A TURN FACING THE TRAFFIC. LOST COMPLETE CONTROL OF THE STEERING, BRAKES AND THE ENGINE SHUT DOWN ABRUPTLY. PICTURES AND VIDEOS WITH TIRE MARKS ARE AVAILABLE FOR ANALYSIS ALONG WITH THE POLIC... Read more
ENGINE
Mar 17, 2014
Incident date: Mar 15, 2014
DRIVING ON I-26 EAST BOUND WITH KIDS NEAR EXIT 110 IN COLUMBIA, SC. CAR VEERED VIOLENTLY 3 LANES AND TOOK A TURN FACING THE TRAFFIC. LOST COMPLETE CONTROL OF THE STEERING, BRAKES AND THE ENGINE SHUT DOWN ABRUPTLY. PICTURES AND VIDEOS WITH TIRE MARKS ARE AVAILABLE FOR ANALYSIS ALONG WITH THE POLIC... Read more
STEERING
Mar 17, 2014
Incident date: Mar 15, 2014
DRIVING ON I-26 EAST BOUND WITH KIDS NEAR EXIT 110 IN COLUMBIA, SC. CAR VEERED VIOLENTLY 3 LANES AND TOOK A TURN FACING THE TRAFFIC. LOST COMPLETE CONTROL OF THE STEERING, BRAKES AND THE ENGINE SHUT DOWN ABRUPTLY. PICTURES AND VIDEOS WITH TIRE MARKS ARE AVAILABLE FOR ANALYSIS ALONG WITH THE POLIC... Read more
ENGINE
Mar 4, 2014
Incident date: Jan 19, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS A STRONG ODOR OF ENGINE OIL AND FUEL EMITTED FROM UNDER THE HOOD. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO T... Read more
VISIBILITY
Jan 7, 2014
Incident date: Aug 1, 2013
SUBMISSION FROM CONSTITUENT RE DEFECTIVE VISOR/ SAFETY PROBLEMS 2002 TOYOTA HIGHLANDER ( FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED ABOUT FOUR MONTHS AGO, THE PASSENGER SIDE VISOR WOULD NOT REMAIN IN THE UP POSITION, AND APPROXIMATELY TWO WEEKS LATER, THE SAME THING HAPPENED ON THE DRIVER... Read more
VISIBILITY
Dec 30, 2013
Incident date: Sep 10, 2013
SUN VISOR KEEPS COMING DOWN AS IT AFFECTS MY VISION ON THE ROAD. *TR
VISIBILITY/WIPER
Dec 19, 2013
Incident date: Oct 1, 2013
WHEN DRIVING THE 2002 HIGHLANDER, THE DRIVER SIDE VISOR DROPPED DOWN AND HIT THE DRIVER ON THE NOSE AND OBSTRUCTED VISION OF THE ROAD. TOYOTA REPLACED THE VISOR ONCE YEARS BEFORE, BUT WILL NOT DO SO AGAIN BECAUSE IT IS OUT OF WARRANTY. NO REPAIR IS POSSIBLE, SO IT MUST BE REPLACED AT A COST OF MOR... Read more
POWER TRAIN
Nov 19, 2013
Incident date: Nov 1, 2013
TRANSMISSION JUMPS IN 3RD GEAR, DEALER SAID MUST REPLACE. *TR
ENGINE
Oct 4, 2013
Incident date: Sep 16, 2013
WHILE DRIVING ON A BUSY INTERSTATE, THE VEHICLE BEGAN TO OVERHEAT, CAUSING THE NEED TO PULL OVER. THE VEHICLE'S ENGINE TEMPERATURE WAS AT ITS MAXIMUM AND WAS LOOSING COOLANT. AFTER SEVERAL INSPECTIONS, IT WAS DETERMINED THAT THE HEAD GASKET HAD BLOWN AT SUCH LOW OVERALL VEHICLE MILEAGE DUE TO THE EN... Read more
POWER TRAIN
Sep 23, 2013
Incident date: Sep 5, 2013
I PLACED CAR INTO REVERSE TO BACK OUT OF PARKING SPOT. WHEN I SHIFTED INTO DRIVE, THE CAR REMAINED STUCK IN REVERSE. THE SHIFT LINKAGE WAS NO LONGER FUNCTIONING. I BACKED THE CAR INTO A PARKING SPOT IN THE CORNER OF THE PARKING LOT. WHEN I STOPPED THE ENGINE I COULD NO LONGER START THE ENGINE AS ... Read more
SEAT BELTS
Sep 13, 2013
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER'S SIDE SEAT BELT THREAD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFER... Read more
VISIBILITY/WIPER
Aug 5, 2013
Incident date: Feb 1, 2012
SUN VISOR ON DRIVER'S SIDE UNEXPECTEDLY FALLS DOWN. I HAVE ALMOST REAR ENDED A FEW VEHICLES ON THE HIGHWAY AND SURFACE STREETS DUE TO THIS PROBLEM. THIS IS A RECURRING PROBLEM FOR ME AND IS GETTING MORE AND MORE SERIOUS. I SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS ISSUE FOR THIS YEAR TOYO... Read more
POWER TRAIN
Jul 31, 2013
Incident date: Jul 31, 2013
TOOK OFF AND PULLED INTO TRAFFIC WHEN THE TRANSMISSION QUIT WORKING. TRIED AGAIN AND IT WORKED. DANGEROUS. *TR
ENGINE
Jun 25, 2013
Incident date: Jun 23, 2013
I WAS DRIVING MY 2002 TOYOTA HIGHLANDER ON THE HIGHWAY AND WAS ACCELERATING TO PASS A CAR WHEN I HEARD A LOUD NOISE COMING FROM THE ENGINE AREA, ALL THE LIGHTS ON MY DASH CAME ON AND MY CAR STALLED. I STRUGGLED WITHOUT THE POWER STEERING AND BRAKES TO GET MY CAR OVER 2 LANES OF FAST MOVING TRAFFIC A... Read more
AIR BAGS
Jun 11, 2013
Incident date: Jun 15, 2006
THE AIR BAGS DASHBOARD LIGHT BLINKS INTERMITTENTLY IN TEMPERATURES BELOW 20 F. DEALER SAYS TO BRING IN. TROUBLE IS WE NEED THE CAR FOR HOURS BEFORE THEY OPEN AND BY THAT TIME THE CAR HAS WARMED UP, THE CAR HAS BEEN TURNED ON AND OFF SEVERAL TIMES DURING ERRAND RUNNING. AFTER WHICH TIME, THE WARNING... Read more
ENGINE
Apr 18, 2013
Incident date: Apr 13, 2013
LAST SATURDAY 4/13/13 THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND MAKING A WEIRD NOISE. I HAVEN'T DRIVEN IT SINCE THEN WHEN I PARKED IT IN THE DRIVEWAY. I DIDN'T EVEN TRUST IT TO PARK IT IN THE GARAGE BECAUSE IT SMELLED HOT. WHITE SMOKE AND THE SMELL OF EXHAUST HAS BEEN COMIN... Read more
Showing 50 of 335 complaints.
Technical Service Bulletins, 2002 TOYOTA HIGHLANDER
129 manufacturer communications from 88 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 18 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 10 |
| 110000 ELECTRICAL SYSTEM | 10 |
| 140000 AIR BAGS | 7 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 6 |
| 060000 ENGINE (PWS) | 5 |
| 100000 POWER TRAIN | 5 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 22, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
TTT063620
Mar 17, 2022
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
TTT063620
Mar 17, 2022
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-SB-0014-22
Mar 9, 2022
050000 PARKING BRAKE
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retai
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 12, 2021
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20 Rev
Mar 12, 2021
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0636-20
Dec 14, 2020
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0063-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
T-SB-0391-08 Obs
Jun 23, 2020
020000 SUSPENSION
TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
T-SB-0304-17 Obs
Apr 7, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
T-SB-0032-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a
T-SB-0008-20
Jan 27, 2020
350000 EQUIPMENT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
PG004-97-Obsolet
Aug 31, 2018
350000 EQUIPMENT
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG004-97-Obsolet
Aug 31, 2018
355100 EQUIPMENT:OTHER:LABELS
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Aug 31, 2018
350000 EQUIPMENT
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Aug 31, 2018
355100 EQUIPMENT:OTHER:LABELS
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
T-SB-0304-17_Rev
Jul 31, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE
T-SB-0057-18
Jul 6, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obso
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0229-12_Rev
Nov 22, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerg
T-SB-0144-08_Obs
Nov 21, 2017
350000 EQUIPMENT
TSB: OBSOLETE NOTICE November 21, 2017: This bulletin is now obsolete. Please see T-SB-0304-17.
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17
Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0218-17_Rev
Jul 20, 2017
140000 AIR BAGS
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
T-SB-0218-17_Rev
Jul 20, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
TSB018217
Jan 6, 2017
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed
T-SB-0012-13 Rev
Nov 29, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
T-SB-0134-16
Sep 14, 2016
060000 ENGINE (PWS)
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service
T-SB-0134-16
Sep 14, 2016
110000 ELECTRICAL SYSTEM
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service
Safety Recall an
Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an
Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
T-TT-0381-16
Jan 11, 2016
350000 EQUIPMENT
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-TT-0381-16
Jan 11, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Tech Tip: Some customers may experience difficulty programming HomeLink.
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0012-13 REV
Jan 15, 2015
110000 ELECTRICAL SYSTEM
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-SB-0012-13 REV
Jan 15, 2015
060000 ENGINE (PWS)
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
TSB-0012-13 Rev2
Jan 15, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bull
TSB-0012-13 Rev2
Jan 15, 2015
060000 ENGINE (PWS)
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bull
T-SB-0014-11 Rev
Oct 16, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
T-SB-0014-11 Rev
Oct 16, 2014
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
T-SB-0134-14
Sep 30, 2014
100000 POWER TRAIN
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when insta
T-SB-0134-14
Sep 30, 2014
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when insta
T-SB-0043-14 Rev
Jul 25, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
T-SB-0043-14
Jul 7, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
T-SB-003-01 - OB
Jul 7, 2014
980000 UNKNOWN OR OTHER
TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
T-SB-0012-13 Rev
Jun 12, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bullet
T-TT-0010-10 Rev
May 1, 2014
060000 ENGINE (PWS)
Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position
T-TT-0010-10 Rev
May 1, 2014
280000 BACK OVER PREVENTION
Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position
T-TT-0132-11
Feb 5, 2014
030000 SERVICE BRAKES, HYDRAULIC
A key part to maintain the proper function and safe operation of the vehicle's braking system is to perform a visual inspection when installing brake pads, calipers, and discs. The following recommendations are intended to provide general
T-TT-0132-11
Feb 5, 2014
350000 EQUIPMENT
A key part to maintain the proper function and safe operation of the vehicle's braking system is to perform a visual inspection when installing brake pads, calipers, and discs. The following recommendations are intended to provide general
T-TT-0213-13
Jan 14, 2014
140000 AIR BAGS
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the
T-SB-0185-13
Dec 19, 2013
130000 VISIBILITY
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
TS-BO030-01 Obso
Dec 19, 2013
130000 VISIBILITY/WIPER (PWS)
This bulletin is now obsolete. Please see T-SB-0185-13.
T-SB-0122-11 Rev
Nov 4, 2013
140000 AIR BAGS
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT
T-SB-0122-11 Rev
Nov 4, 2013
220000 SEATS
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT
T-SB-0122-11 Rev
Nov 4, 2013
350000 EQUIPMENT
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT
T-TT-0269-13
Oct 23, 2013
132000 VISIBILITY:GLASS, SIDE/REAR
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
T-SB-0071-11 Rev
Oct 1, 2013
100000 POWER TRAIN
The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when
T-SB-0141-13
Sep 9, 2013
050000 PARKING BRAKE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0141-13
Sep 9, 2013
050000 PARKING BRAKE
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the B
T-SB-0141-13
Sep 9, 2013
350000 EQUIPMENT
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the B
TC13-019
Aug 1, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-SB-0054-13
Apr 23, 2013
350000 EQUIPMENT
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guide
T-PG006-00 Obsol
Apr 23, 2013
355100 EQUIPMENT:OTHER:LABELS
This bulletin is now obsolete. Please see T-SB-0054-13.
T-TT-0226-13
Feb 27, 2013
110000 ELECTRICAL SYSTEM
The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
T-SB-0391-08 Rev
Feb 20, 2013
100000 POWER TRAIN
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
SST Requirements
Feb 7, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
T-SB-0012-13
Jan 29, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin de
T-SB-0064-10 Rev
Jan 29, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin is now obsolete. Please see T-SB-0012-13.
T-TT-0213-13
Jan 3, 2013
140000 AIR BAGS
Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devi
T-SB-0064-10 Rev
Jan 2, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin de
TSB-0087-12
Jun 13, 2012
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA: ACCELERATOR PEDAL SENSOR ASSEMBLY INFORMATION REGARDING THE INSPECTION, REMOVAL, AND INSTALLATION, IF LUBRICATION OR OIL, IS APPLIED. *PE
TSB-0122-11
Sep 6, 2011
140000 AIR BAGS
TOYOTA: INFORMATION PROVIDED FOR REPLACING THE SEAT COVERS FOR VEHICLES EQUIPPED WITH SIDE AIRBAGS. *PE
TSB-0122-11
Sep 6, 2011
220000 SEATS
TOYOTA: INFORMATION PROVIDED FOR REPLACING THE SEAT COVERS FOR VEHICLES EQUIPPED WITH SIDE AIRBAGS. *PE
SB-0015-11
Mar 2, 2011
060000 ENGINE AND ENGINE COOLING
TOYOTA: THERE MAY BE DAMAGED CYLINDER HEAD BOLTS THREADS. *RM
TSB-0064-10
Feb 4, 2010
061000 ENGINE AND ENGINE COOLING:ENGINE
TOYOTA: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE. FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DE
00207
Apr 26, 2007
980000 UNKNOWN OR OTHER
TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE. *KB
Showing 100 of 129 bulletins.
NHTSA Safety Investigations, TOYOTA HIGHLANDER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA18006
Opened: Nov 16, 2018 , Closed: Apr 2, 2024
Steering Column Separation
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescopi... Read more
PE18005
Opened: May 4, 2018 , Closed: Nov 20, 2018
Upper Steering Column Separation
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurre... Read more
PE06055
Opened: Nov 21, 2006 , Closed: Mar 28, 2007
SUDDEN LOSS OF POWER STEERING ASSIST
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TO... Read more
TOYOTA HIGHLANDER - All Years Overview
Complete safety history for the TOYOTA HIGHLANDER across all model years (2001, 2025).
125
Total Recalls
7,037
Total Complaints
3
Investigations
638
Reported Crashes
110
Reported Fires
61
Reported Deaths
TOYOTA HIGHLANDER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 1 | View |
| 2025 | 3 | 9 | View |
| 2024 | 7 | 54 | View |
| 2023 | 9 | 222 | View |
| 2022 | 5 | 295 | View |
| 2021 | 4 | 600 | View |
| 2020 | 4 | 352 | View |
| 2019 | 3 | 618 | View |
| 2018 | 5 | 345 | View |
| 2017 | 4 | 366 | View |
| 2016 | 3 | 137 | View |
| 2015 | 2 | 245 | View |
| 2014 | 5 | 158 | View |
| 2013 | 3 | 281 | View |
| 2012 | 2 | 228 | View |
| 2011 | 5 | 229 | View |
| 2010 | 10 | 272 | View |
| 2009 | 9 | 178 | View |
| 2008 | 13 | 502 | View |
| 2007 | 4 | 159 | View |
| 2006 | 7 | 345 | View |
| 2005 | 6 | 289 | View |
| 2004 | 5 | 337 | View |
| 2003 | 2 | 316 | View |
| 2002 (current) | 2 | 335 | |
| 2001 | 3 | 158 | View |
| 1998 | 0 | 1 | View |
| 1997 | 0 | 1 | View |