2020 RAM PROMASTER CITY
2 recalls, 1 complaints - 63 TSBs
21V728000 Sep 21, 2021
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe... Read more
Consequence
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
21V147000 Mar 9, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE | 1 |
STRUCTURE
Jun 15, 2022
Incident date: Jun 1, 2022
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section o... Read more
NHTSA Safety Ratings, 2020 RAM PROMASTER CITY
2020 Ram ProMaster City VAN FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 RAM PROMASTER CITY
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.4L 4-cyl, Automatic 9-spd (Front-Wheel Drive) | 21.0 | 28.0 | 24.0 | Regular | $2,550 |
CO2 Emissions: 374.0 g/mile (Special Purpose Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 RAM PROMASTER CITY
63 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 11 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 100000 POWER TRAIN | 6 |
| 160000 STRUCTURE | 4 |
| 350000 EQUIPMENT | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 3 |
| 980000 UNKNOWN OR OTHER | 3 |
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
9100142
Apr 25, 2023
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Mirror
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Mar 17, 2022
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
980000 UNKNOWN OR OTHER
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
110000 ELECTRICAL SYSTEM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
100000 POWER TRAIN
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Mar 9, 2022
110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2108000198
Aug 18, 2021
353000 EQUIPMENT:ELECTRICAL
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2125000002
Jun 18, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S2125000002
Jun 18, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S1809000007
Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Jun 16, 2021
060000 ENGINE AND ENGINE COOLING
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
S1608000226
Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226
Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1821000001
Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S16080002261
Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S16080002261
Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
21-014-21
Mar 31, 2021
100000 POWER TRAIN
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhan
21-014-21
Mar 31, 2021
160000 STRUCTURE
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhan
21-014-21
Mar 31, 2021
110000 ELECTRICAL SYSTEM
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhan
2101421
Mar 31, 2021
100000 POWER TRAIN
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhan
S1809000007 Rev.
Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
2101421
Mar 31, 2021
110000 ELECTRICAL SYSTEM
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhan
S2124000004
Mar 16, 2021
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S2124000004
Mar 16, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
9003637
Aug 19, 2020
353000 EQUIPMENT:ELECTRICAL
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
S2008000010
Jul 3, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010
Jul 3, 2020
353000 EQUIPMENT:ELECTRICAL
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000093
Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2018000008
Jun 19, 2020
110000 ELECTRICAL SYSTEM
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S2018000008
Jun 19, 2020
100000 POWER TRAIN
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
S2008000088
Jun 17, 2020
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Replacement BCM Will Not Proxi Align
D1902
Jun 3, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
D1902
Jun 3, 2020
060000 ENGINE AND ENGINE COOLING
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
1808919
Nov 1, 2019
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
RAM PROMASTER CITY - All Years Overview
Complete safety history for the RAM PROMASTER CITY across all model years (2015, 2021).
19
Total Recalls
139
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths