2019 RAM PROMASTER CITY

1 recalls — 5 complaints

21V728000 Sep 21, 2021
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
23,853 vehicles affected
ELECTRICAL SYSTEM Feb 27, 2024
The entire dash went black and is no longer operational.
STRUCTURE Jun 15, 2022
The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.
STEERING Apr 26, 2021
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL May 28, 2020
THE SPEEDOMETER STOPPED WORKING... *TR
AIR BAGS Dec 22, 2019
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I TOOK THE STEERING WHEEL IN THE TEETH , BROKE BOTH MY HANDS. ATTENTION!!! 2019'S ARE NOT YET ON RECALL LIST. PLEASE RESPOND XXXX ACCIDENT (DECEMBER 4, 2019) I CAN ONLY TESTIFY TO MY OWN DIRECT EXPERIENCE WITH VIN/ XXXX. COMMERCIAL VAN 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash 2 injured