2017 RAM PROMASTER CITY
3 recalls, 25 complaints - 316 TSBs
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
17V601000 Sep 26, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size s... Read more
Consequence
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
16V953000 Dec 28, 2016
AIR BAGS:SIDE/WINDOW
Defect Description
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Consequence
If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Remedy
Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
Complaint Statistics
25 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 4 |
| ELECTRICAL SYSTEM | 3 |
| VISIBILITY/WIPER | 3 |
| STRUCTURE:BODY | 3 |
| UNKNOWN OR OTHER | 3 |
| EXTERIOR LIGHTING | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| SUSPENSION | 1 |
| STEERING | 1 |
| POWER TRAIN | 1 |
UNKNOWN OR OTHER
Dec 8, 2025
Incident date: Dec 8, 2025
This sunroof has a rattle that will not stop. I have taken it to a Toyota Dealer twice, and was told this was a known issue and will do what they can to help with the rattle. The sunroof shakes and rattles like glass hitting the tracks, or glass hitting metal when driving down the road. I am afraid... Read more
POWER TRAIN
Jun 20, 2025
Incident date: Mar 20, 2025
Vehicle has 54k and requires a$4000 repair Ford Repair Bulletin 24-2046 I bought the truck with 5k on it and the extended warranty is not transferable Apparently this a very common issue. I think it should be considered as a recall item Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE... Read more
STEERING
Mar 24, 2025
Incident date: Mar 23, 2025
Brakes did not work properly, brakes were hard and vehicle was not stopping, the vehicle was difficult to control because steering wheel was very hard too. This incident caused the vehicle to take a significant distance to stop and almost cause a crash with the vehicle in front. The incident was rep... Read more
FUEL/PROPULSION SYSTEM
Feb 28, 2025
Incident date: Sep 14, 2024
Car Dies looses power and stall and multiple lights on dashboard failure causing power failure while driving. Battery's were replaced twice and still problem and car Stuck at Jeep Dealer and Service manager Give me a bill $600 For Electric Diagnostic and $1000 plus taxes to repair.
STRUCTURE:BODY
Feb 26, 2025
Incident date: Feb 26, 2025
: Driver side door latch, yes it's available for inspection and has been inspected by Tasca Ford Cranston RI 02920. : In a cold environment Driver side door can not be opened from the inside. Interior door latch freezes making it impossible to open door. Door must be opened from the outside. In some... Read more
SUSPENSION
Aug 6, 2024
Incident date: Aug 6, 2024
There is something wrong with the front suspension of my 2019 Jeep Grand Cherokee. At highway speeds there is noise and vibration which is felt through the steering wheel and brake pedal. At lower speed, on city streets, you can feel / hear a noise when turning and the steering will pull hard to th... Read more
FUEL/PROPULSION SYSTEM
Aug 4, 2024
Incident date: Aug 3, 2024
Safety recall By honda for contamination of fuel system bought used as in motorcycle from powersports dealership, knowing of the recall asked if dealership completed recall, dealer said yes could not provide documentation of completing said recall. With that there was an all stop-No sale of the mode... Read more
STRUCTURE:BODY
Aug 4, 2024
Incident date: Aug 3, 2024
Just purchased the 2024 Kia Carnival LX seat package 2 months ago. My wife and I noticed the floor of the Kia in the 2nd row up until the 3rd row gets so hot that it is unable to be touched. The railing system that the seats slide on get so hot that it will burn you. My children cannot stand on it o... Read more
FUEL/PROPULSION SYSTEM
Aug 4, 2024
Incident date: Aug 3, 2024
Fuel filler does not allow fuel to enter at normal rate, causes pump to constantly kick off, annoying at first but now has become a safety hazard as some pumps now make fuel spit back out when filling, no warning lamps, took it to the dealer said it is a common issue, bad rollover valve needs a new ... Read more
EXTERIOR LIGHTING
Jun 28, 2023
Incident date: Jun 28, 2023
The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice ... Read more
ENGINE
Jun 3, 2022
Incident date: May 7, 2022
Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.
ENGINE
Mar 17, 2021
Incident date: Feb 1, 2021
MY VAN HAD A RECALL INVOLVING THE COOLING FAN, IT WAS REPAIRED. AT APPROXIMATELY 25,000 I HAD A CHECK ENGINE LIGHT, THE DEALER SAYS IT'S THE THERMOSTAT NEEDING REPLACED ($588.00!!!??? AT UNDER 26,000 MILES???!!!) THE TEMP GAUGE ALWAYS SITS RIGHT AT THE HALFWAY MARK, THIS CAN'T BE RIGHT BUT THEY SA... Read more
ELECTRICAL SYSTEM
Feb 4, 2021
Incident date: Feb 4, 2021
TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE SHUT-OFF WITH THE TAG LIGHT WARNING LIGHT ILLUMINATED. AFTER WAITING FOR SEVERAL MINUTES, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER DODGE JEEP RAM (11477 NORTHPARK DR, GULFPOR... Read more
ENGINE
Feb 1, 2021
Incident date: Jan 9, 2019
EXCESSIVE OIL CONSUMPTION.
UNKNOWN OR OTHER
Aug 1, 2019
Incident date: Jul 31, 2019
NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L... Read more
ENGINE
Aug 1, 2019
Incident date: Jul 31, 2019
NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L... Read more
ELECTRICAL SYSTEM
Aug 1, 2019
Incident date: Jul 31, 2019
NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN L... Read more
EXTERIOR LIGHTING
Oct 16, 2018
Incident date: Jul 10, 2018
HEADLAMP BULB OUT OF WORK
VISIBILITY/WIPER
Aug 16, 2018
Incident date: Jul 24, 2018
I PURCHASED NEW A 2017 WINNEBAGO TREND MOTORHOME ON A 2016 RAM PROMASTER CHASSIS. THE OUTSIDE REAR VIEW MIRRORS COME IN 2 PARTS. THE LOWER MIRROR DUE TO AN ENGINEERING ERROR CAN NOT MOVE OUT FAR ENOUGH TO PERMIT A SAFE VIEW OF TRAFFIC. ESSENTIALLY IT AFFORDS MOSTLY A VIEW OF THE BODY OF THE VEHIC... Read more
EXTERIOR LIGHTING
Feb 7, 2018
Incident date: Nov 1, 2017
INSTRUMENT PANEL SPEEDOMETER. DAYTIME SPEED NUMBERS SMALL, ORANGE AND WHEN SUN IS SHINING - YOU HAVE TO GUESS WHAT SPEED YOU ARE TRAVELING - PARTICULARLY 34/40 MPH - THE NEEDLE DOESN'T SHOW UP EITHER. AT NIGHT THE LIGHT IS OK, BUT DAYTIME DRIVING IT IS IMPOSSIBLE TO FALLOW SPEED LIMITS WHEN YOU HAVE... Read more
UNKNOWN OR OTHER
Feb 7, 2018
Incident date: Nov 1, 2017
INSTRUMENT PANEL SPEEDOMETER. DAYTIME SPEED NUMBERS SMALL, ORANGE AND WHEN SUN IS SHINING - YOU HAVE TO GUESS WHAT SPEED YOU ARE TRAVELING - PARTICULARLY 34/40 MPH - THE NEEDLE DOESN'T SHOW UP EITHER. AT NIGHT THE LIGHT IS OK, BUT DAYTIME DRIVING IT IS IMPOSSIBLE TO FALLOW SPEED LIMITS WHEN YOU HAVE... Read more
VISIBILITY/WIPER
Feb 7, 2018
Incident date: Nov 1, 2017
INSTRUMENT PANEL SPEEDOMETER. DAYTIME SPEED NUMBERS SMALL, ORANGE AND WHEN SUN IS SHINING - YOU HAVE TO GUESS WHAT SPEED YOU ARE TRAVELING - PARTICULARLY 34/40 MPH - THE NEEDLE DOESN'T SHOW UP EITHER. AT NIGHT THE LIGHT IS OK, BUT DAYTIME DRIVING IT IS IMPOSSIBLE TO FALLOW SPEED LIMITS WHEN YOU HAVE... Read more
STRUCTURE:BODY
Jan 27, 2018
Incident date: Dec 28, 2017
SLIDING DOOR ON THE PASSENGER SIDE UNLATCHES WHILE DRIVING .NO LOGICAL CONNECTION TO DRIVING SPEED OR BUMPY ROAD . HAPPENED TWICE WHILE DRIVING IN THE CITY AROUND 30 MPH AND ONES ON INTERSTATE AROUND 60 MPH .SERVICE DEPARTMENT DID TWO ATTEMPTS TO RECREATE THE ISSUE BY DRIVING THE CAR ABOUT 90 MILES ... Read more
VISIBILITY/WIPER
Jan 26, 2018
Incident date: Oct 9, 2017
I WANT TO COMPLAIN ABOUT A COMPANY VEHICLE WHICH I DRIVE - IT IS A 2017 RAM PROMASTER CITY - WHILE TALKING TO OTHER DRIVERS WE SHARE THE SAME PROBLEM. WE DON'T KNOW HOW FAST WE ARE GOING SINCE THE SPEEDOMETER IS TO DARK!!! NOBODY CARES!!!!
ELECTRICAL SYSTEM
Nov 2, 2017
Incident date: Oct 27, 2017
TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS DURING THE DAY, THE INSTRUMENT PANEL GAUGES WERE NOT VISIBLE WITHOUT WARNING. THE GAUGES WERE VISIBLE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, ... Read more
NHTSA Safety Ratings, 2017 RAM PROMASTER CITY
2017 Ram Promaster City VAN 2WD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2017 RAM PROMASTER CITY
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.4L 4-cyl, Automatic 9-spd (Front-Wheel Drive) | 21.0 | 28.0 | 24.0 | Regular | $2,600 |
CO2 Emissions: 374.0 g/mile (Special Purpose Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2017 RAM PROMASTER CITY
316 manufacturer communications from 207 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 66 |
| 060000 ENGINE AND ENGINE COOLING | 22 |
| 110000 ELECTRICAL SYSTEM | 18 |
| 060000 ENGINE (PWS) | 17 |
| 160000 STRUCTURE | 13 |
| 100000 POWER TRAIN | 12 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 8 |
| 162300 STRUCTURE:BODY:DOOR | 7 |
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0900323
Apr 14, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
0900323
Apr 14, 2023
980000 UNKNOWN OR OTHER
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
09-003-23
Jan 25, 2023
030000 BRAKES (PWS)
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
09-003-23
Jan 25, 2023
120000 EXTERIOR LIGHTING
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
88806
Jan 25, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500
09-013-22
Dec 8, 2022
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Mar 9, 2022
110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1809000007RevC
Jun 16, 2021
060000 ENGINE AND ENGINE COOLING
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007
Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
S1608000226
Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226
Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S16080002261
Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1809000007 Rev.
Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
W80A
Feb 12, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80 Combo Phase2
Feb 12, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80
Feb 4, 2021
350000 EQUIPMENT
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80 Combo Phase2
Feb 4, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80 Combo Phase1
Jan 14, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Satisfaction Notification W80 Oil Consumption Inspection
W80 Combo Phase1
Jan 14, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection
9003637
Aug 19, 2020
353000 EQUIPMENT:ELECTRICAL
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
350000 EQUIPMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
0900620
Jul 1, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
0900620
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
09-006-20 REV. B
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
S2008000093
Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Blind Spot Or Park Assist Warnings, False Activation
S2008000088
Jun 17, 2020
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Replacement BCM Will Not Proxi Align
S2008000088
Jun 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Replacement BCM Will Not Proxi Align
09-006-20 REV. A
May 23, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
65312
May 18, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
09-006-20
May 16, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
S2009000002
May 12, 2020
350000 EQUIPMENT
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
080000 FUEL SYSTEM, DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20
Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Apr 17, 2020
010000 STEERING
Hands On Steering Wheel Message In EVIC
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
116000 ELECTRICAL SYSTEM:IGNITION
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
S2008000013
Feb 26, 2020
350000 EQUIPMENT
Key Programming, Security Pin Request, Pin Invalid
S2008000013
Feb 26, 2020
110000 ELECTRICAL SYSTEM
Key Programming, Security Pin Request, Pin Invalid
9004022
Dec 11, 2019
020000 SUSPENSION
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
1808919
Nov 1, 2019
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
18-089-19
Nov 1, 2019
060000 ENGINE (PWS)
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
18-089-19
Nov 1, 2019
070000 FUEL SYSTEM, GASOLINE
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
V54 REV1
Oct 18, 2019
060000 ENGINE AND ENGINE COOLING
Revised Customer Satisfaction Notification V54 Engine Cooling Fan
23-016-19 REV. A
Oct 16, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d
23-016-19 REV. A
Oct 16, 2019
100000 POWER TRAIN
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d
9004151
Oct 16, 2019
160000 STRUCTURE
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
9004151
Oct 16, 2019
110000 ELECTRICAL SYSTEM
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
9004136
Oct 2, 2019
150000 SEAT BELTS
SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: [email protected]. Please refere
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
Showing 100 of 316 bulletins.
RAM PROMASTER CITY - All Years Overview
Complete safety history for the RAM PROMASTER CITY across all model years (2015, 2021).
19
Total Recalls
139
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths