2018 RAM PROMASTER CITY
2 recalls, 19 complaints - 299 TSBs
18V149000 Mar 6, 2018
STEERING:RACK AND PINION
Defect Description
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Consequence
A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
18V129000 Feb 22, 2018
EQUIPMENT:OTHER:LABELS
Defect Description
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "... Read more
Consequence
If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
Complaint Statistics
19 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 5 |
| SERVICE BRAKES | 3 |
| ELECTRICAL SYSTEM | 3 |
| EXTERIOR LIGHTING | 2 |
| POWER TRAIN | 1 |
| STEERING | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| UNKNOWN OR OTHER | 1 |
| ENGINE AND ENGINE COOLING | 1 |
ENGINE AND ENGINE COOLING
May 7, 2025
Incident date: Apr 1, 2025
The contact owns a 2017 Buick Encore. The contact stated while driving at approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated with the check engine warning light illuminated. The contact stated that the vehicle lost motive power and then suddenly jerked forward. The ... Read more
UNKNOWN OR OTHER
Mar 8, 2025
Incident date: Mar 8, 2025
As part of Fisker recall, Software version 2.2 was pushed to my vehicle outside of agreed window. As a result, I am ending up with Partial update. Since I do not know what was installed/not installed, I do not know if my vehicle is safe. I need Fisker to fix as soon as possible so that I feel safe ... Read more
SERVICE BRAKES
Jul 3, 2024
Incident date: Apr 15, 2024
BRAKES HARD WHEN PRESSED RESULTING IN SAFETY CONCERNS DUE TO STOPPING RANGE. COULD RESULT IN WRECK AND PERSONAL INJURY. POSSIBLE VACUUM PUMP IS PROBLEM. MANY MORE PEOPLE HAVE COMPLAINED OF THIS SAME PROBLEM AND HAD TO REPLACE THE VACUUM PUMP. UNDER RECALL 20V332000 VACUUM PUMP WAS NOT CHECKED. HAVE... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 17, 2024
Incident date: Aug 1, 2021
On a number of occasions, my car will sound the emergency braking system beep, flash the BRAKE alert on the drivers message screen, and less frequently, apply the brakes independently when nothing is in front of my car. The warnings flash when the car thinks I am too close to a car turning out of m... Read more
SERVICE BRAKES
Sep 20, 2023
Incident date: Jun 15, 2023
ABS/HCU intermittent failure resulting in loss of traction control, ABS function, cruise control. The risk associated to myself and others is the loss of ABS and traction control, in bad weather (rain, snow sleet) conditions the drivability of the vehicle is severely compromised. I was made aware of... Read more
ENGINE
Aug 15, 2022
Incident date: Aug 9, 2022
I am not contacting NTSA to report a new safety concern but rather reporting that a fix addressing a known safety concern is not working. The concern is associated with a recall notice of 2015-2018 FCA vehicles with 4 cylinder Tigershark engines (a pertinent excerpt of the notice is shown below with... Read more
ENGINE
Apr 22, 2022
Incident date: Apr 18, 2022
Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow t... Read more
ELECTRICAL SYSTEM
Apr 22, 2022
Incident date: Apr 18, 2022
Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow t... Read more
FUEL/PROPULSION SYSTEM
Oct 10, 2021
Incident date: Oct 8, 2021
When driving down the hill of our neighborhood road, while approaching the stop sign to turn onto the main road, the van stalled. With no advanced notice, the vehicle lost all ability to accelerate, brake and turn. This resulted in the van stopping halfway into the middle of the main road. This is t... Read more
ENGINE
Oct 10, 2021
Incident date: Oct 8, 2021
When driving down the hill of our neighborhood road, while approaching the stop sign to turn onto the main road, the van stalled. With no advanced notice, the vehicle lost all ability to accelerate, brake and turn. This resulted in the van stopping halfway into the middle of the main road. This is t... Read more
STEERING
Sep 23, 2021
Incident date: Sep 23, 2021
Power steering gear has cracked and is leaking
ENGINE
Sep 17, 2021
Incident date: Sep 17, 2021
Radiator fan has failed at 57,000 miles causing my engine to overheat.
ENGINE
May 11, 2021
Incident date: Apr 1, 2021
THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART.... Read more
EXTERIOR LIGHTING
Feb 10, 2021
Incident date: Jul 31, 2020
REAR PULSE-WITH MODULATION LAMPS TAIL LIGHT (TAIL LIGHT/BRAKE LIGHT LAMP) DO NOT COME ON RIGHT AWAY WHEN LIGHT IS ACTIVATED. MESSAGE IS DISPLAYED ON DASHBOARD THAT RUNNING LIGHTS ARE OUT. HOWEVER, AFTER BRIEFLY APPLYING BRAKE PEDAL, MESSAGE GOES AWAY AND MENTIONED ABOVE LAMP COMES ON AT LOWER BRIGHT... Read more
ELECTRICAL SYSTEM
Dec 1, 2020
Incident date: Nov 30, 2020
ENGINE RADIATOR COOLING FAN SIEZED UP AND BECAME VERY HOT. COULD START FIRE AS WELL AS OVERHEAT ENGINE PROBLEM. PROBLEM FOUND ON A COOL DAY SITTING IDLING. VEHICLE WON'T BE 2 YEARS IN SERVICE FOR ANOTHER 3 MONTHS
POWER TRAIN
Oct 29, 2020
Incident date: Jun 10, 2020
TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 1... Read more
EXTERIOR LIGHTING
Feb 15, 2020
Incident date: Jan 31, 2020
REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
ELECTRICAL SYSTEM
Feb 15, 2020
Incident date: Jan 31, 2020
REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.
SERVICE BRAKES
Aug 21, 2019
Incident date: Jul 15, 2018
THE BRAKES OVERHEATED CAUSING A FIRE.
Fire
NHTSA Safety Ratings, 2018 RAM PROMASTER CITY
2018 Ram Promaster City VAN 2WD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2018 RAM PROMASTER CITY
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.4L 4-cyl, Automatic 9-spd (Front-Wheel Drive) | 21.0 | 28.0 | 24.0 | Regular | $2,600 |
CO2 Emissions: 374.0 g/mile (Special Purpose Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2018 RAM PROMASTER CITY
299 manufacturer communications from 193 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 65 |
| 110000 ELECTRICAL SYSTEM | 20 |
| 060000 ENGINE (PWS) | 17 |
| 060000 ENGINE AND ENGINE COOLING | 17 |
| 160000 STRUCTURE | 14 |
| 100000 POWER TRAIN | 10 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 8 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 6 |
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0900323
Apr 14, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
0900323
Apr 14, 2023
980000 UNKNOWN OR OTHER
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
09-003-23
Jan 25, 2023
030000 BRAKES (PWS)
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
09-003-23
Jan 25, 2023
120000 EXTERIOR LIGHTING
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
88806
Jan 25, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500
09-013-22
Dec 8, 2022
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2208000073
Mar 17, 2022
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
100000 POWER TRAIN
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
110000 ELECTRICAL SYSTEM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S2208000073
Mar 17, 2022
980000 UNKNOWN OR OTHER
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S1708000118
Mar 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118 RevB
Mar 9, 2022
110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S1708000118
Mar 9, 2022
980000 UNKNOWN OR OTHER
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S2108000198
Aug 18, 2021
353000 EQUIPMENT:ELECTRICAL
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S1809000007
Jun 16, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Jun 16, 2021
060000 ENGINE AND ENGINE COOLING
Customer Complaint May Include Engine Oil Leak Or Consumption
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
S1608000226
Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226
Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S16080002261
Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1809000007 Rev.
Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
W80 Combo Phase2
Feb 12, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80A
Feb 12, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80 Combo Phase2
Feb 4, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80
Feb 4, 2021
350000 EQUIPMENT
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80 Combo Phase1
Jan 14, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Satisfaction Notification W80 Oil Consumption Inspection
W80 Combo Phase1
Jan 14, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection
9003637
Aug 19, 2020
353000 EQUIPMENT:ELECTRICAL
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
9003637
Aug 19, 2020
350000 EQUIPMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these
S2008000010
Jul 3, 2020
353000 EQUIPMENT:ELECTRICAL
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010
Jul 3, 2020
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010
Jul 3, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010
Jul 3, 2020
350000 EQUIPMENT
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S2008000010
Jul 3, 2020
110000 ELECTRICAL SYSTEM
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
0900620
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
0900620
Jul 1, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
09-006-20 REV. B
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
S2008000093
Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Blind Spot Or Park Assist Warnings, False Activation
S2008000088
Jun 17, 2020
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Replacement BCM Will Not Proxi Align
S2008000088
Jun 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Replacement BCM Will Not Proxi Align
D1902
Jun 3, 2020
060000 ENGINE AND ENGINE COOLING
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
D1902
Jun 3, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev. E)
S2008000077
Jun 3, 2020
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VP2R Radio Clock Not Keeping Time
09-006-20 REV. A
May 23, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
65312
May 18, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
09-006-20
May 16, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
S2009000002
May 12, 2020
350000 EQUIPMENT
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
080000 FUEL SYSTEM, DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
S2009000002
May 12, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20
Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Apr 17, 2020
010000 STEERING
Hands On Steering Wheel Message In EVIC
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
116000 ELECTRICAL SYSTEM:IGNITION
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
S2008000013
Feb 26, 2020
110000 ELECTRICAL SYSTEM
Key Programming, Security Pin Request, Pin Invalid
S2008000013
Feb 26, 2020
350000 EQUIPMENT
Key Programming, Security Pin Request, Pin Invalid
S2008000010
Feb 6, 2020
350000 EQUIPMENT
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
08-123-19 REV. A
Dec 14, 2019
110000 ELECTRICAL SYSTEM
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience one or more of the following: A warning on the Electronic Vehicle Info
08-123-19 REV. A
Dec 14, 2019
160000 STRUCTURE
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience one or more of the following: A warning on the Electronic Vehicle Info
08-123-19
Dec 12, 2019
160000 STRUCTURE
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience the following:A warning on the Electronic Vehicle Information Center (
08-123-19
Dec 12, 2019
110000 ELECTRICAL SYSTEM
Flash: Body Control Module (BCM) Enhancements This bulletin involves updating the Body Control Module (BCM) with the latest available software. Customer may experience the following:A warning on the Electronic Vehicle Information Center (
9004022
Dec 11, 2019
020000 SUSPENSION
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
31-004-19
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
Showing 100 of 299 bulletins.
RAM PROMASTER CITY - All Years Overview
Complete safety history for the RAM PROMASTER CITY across all model years (2015, 2021).
19
Total Recalls
139
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths