2015 RAM PROMASTER CITY
4 recalls, 43 complaints - 395 TSBs
17V824000 Dec 21, 2017
EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more
Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more
17V601000 Sep 26, 2017
EQUIPMENT:OTHER:LABELS
Defect Description
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size s... Read more
Consequence
The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
16E039000 Apr 28, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and ca... Read more
Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall... Read more
16V253000 Apr 28, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the ... Read more
Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Complaint Statistics
43 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN | 14 |
| ELECTRICAL SYSTEM | 11 |
| ENGINE | 10 |
| FUEL/PROPULSION SYSTEM | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| STEERING | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| UNKNOWN OR OTHER | 1 |
| EXTERIOR LIGHTING | 1 |
ELECTRICAL SYSTEM
Jan 2, 2025
Incident date: Mar 2, 2024
ABS Control Module Solenoid Valve Malfunction
ENGINE
Apr 30, 2022
Incident date: Apr 29, 2022
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by ... Read more
POWER TRAIN
Oct 11, 2021
Incident date: Oct 8, 2021
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
ELECTRICAL SYSTEM
Oct 11, 2021
Incident date: Oct 8, 2021
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
POWER TRAIN
Sep 2, 2021
Incident date: Aug 12, 2021
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to... Read more
ENGINE
Jul 27, 2021
Incident date: Jul 27, 2020
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The... Read more
POWER TRAIN
Jul 27, 2021
Incident date: Jul 27, 2020
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The... Read more
SUSPENSION
Aug 17, 2020
Incident date: Jan 26, 2019
CREAKY SUSPENSION. DEALER DIAGNOSIS: CAUSED BY FAULTY SWAY BAR END LINKS.
ELECTRICAL SYSTEM
Apr 18, 2020
Incident date: Apr 11, 2020
I PURCHASED VEHICLE USED ON 2/14/2018. CARFAX STATED NO OUTSTANDING RECALLS. AFTER ABOUT ONE YEAR, VERY OCCASIONALLY, WHEN SHIFTING FROM PARK TO DRIVE, THE GEAR WOULD NOT ENGAGE UNTIL THE PROCESS WAS REPEATED. JUST RECENTLY, WHILE HIGHWAY DRIVING, BOTH "SERVICE ENGINE" AND "TRANSMISSION" WARNING LI... Read more
ENGINE
Apr 18, 2020
Incident date: Apr 11, 2020
I PURCHASED VEHICLE USED ON 2/14/2018. CARFAX STATED NO OUTSTANDING RECALLS. AFTER ABOUT ONE YEAR, VERY OCCASIONALLY, WHEN SHIFTING FROM PARK TO DRIVE, THE GEAR WOULD NOT ENGAGE UNTIL THE PROCESS WAS REPEATED. JUST RECENTLY, WHILE HIGHWAY DRIVING, BOTH "SERVICE ENGINE" AND "TRANSMISSION" WARNING LI... Read more
POWER TRAIN
Apr 18, 2020
Incident date: Apr 11, 2020
I PURCHASED VEHICLE USED ON 2/14/2018. CARFAX STATED NO OUTSTANDING RECALLS. AFTER ABOUT ONE YEAR, VERY OCCASIONALLY, WHEN SHIFTING FROM PARK TO DRIVE, THE GEAR WOULD NOT ENGAGE UNTIL THE PROCESS WAS REPEATED. JUST RECENTLY, WHILE HIGHWAY DRIVING, BOTH "SERVICE ENGINE" AND "TRANSMISSION" WARNING LI... Read more
ENGINE
Jan 17, 2020
Incident date: Jan 13, 2020
VEHICLE WAS JUS IDLING IN PARK I SMELLED LIKE SOMETHING WAS BURNING FEW DAYS LATER VEHICLE RAN HOT AND FAN NO LONGER WORKS
POWER TRAIN
Oct 16, 2019
Incident date: Oct 10, 2019
A COVER ON THE TRANSAXLE, AT THE FRONT OF THE ENGINE, WAS DISCOVERED, BY A DEALERSHIP WHILE PERFORMING A RECALL REPAIR OF THE COOLING FAN, TO HAVE A HOLE IN IT AND WAS LEAKING FLUID. IT WAS DISCOVERED IN THE DEALERSHIP'S SHOP. NOW BEING REPAIRED BY A LOCAL REPAIR SHOP.
POWER TRAIN
Aug 29, 2019
Incident date: Aug 25, 2019
DRIVING DOWN THE ROAD AT 30MPH THE CHECK ENGINE LIGHT CAME ON AGAIN 1 WEEK AFTER DEALER FIXED THE TRANSMISSION VALVE BODY AND SENSOR. THIS IS AN ON GOING ISSUE SINCE JUNE OF THIS YEAR. CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAVING ISSUES. WHEN THE LIGHT COMES ON THE CAR LOSES POWER. WHEN GAS PEDAL ... Read more
EXTERIOR LIGHTING
Jul 24, 2019
Incident date: Dec 20, 2015
SPEEDOMETER, TACHOMETER NOT VISIBLE WHEN DRIVING DURING DAYLIGHT HOURS. HAVE ADJUSTED TO MAXIMUM BRIGHTNESS AND STILL CANNOT VISUALIZE WHILE DRIVING. MULTIPLE OTHER COMPLAINS OF SAME PROBLEM ON DODGE FORUM. COMPANY MAKING NO ATTEMPT TO CORRECT DEALERSHIP UNSYMPATHETIC. POOR ENGINEERING, IN MY OPINI... Read more
POWER TRAIN
Jul 18, 2019
Incident date: Jun 14, 2019
CAR WAS HESITATING WHEN STARTING FROM A STOP. ONCE IN A WHILE THE CAR WOULD JERK BACK OR FORWARD. WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON AND I LOST POWER. THE CAR WOULD ONLY GO ABOUT 5 MPH. BROUGHT BACK TO DEALER WHERE HE CHECKED THE LIGHT CODE AND CAME BACK AS TRANSMISSION SENSOR ISSUE. DEALE... Read more
ENGINE
Feb 25, 2019
Incident date: Feb 25, 2019
VAN STOP RUNNING WITH NO WARNING WHILE DRIVING DOWN THE ROAD. PULL OVER AND CHECK BATTERY CONNECTION, WIGGLE WIRE, RETURN TO VAN AND IT RESTARTS. THIS HAS OCCURRED MORE THAN 6 TIMES IN THE LAST 2 WEEKS. I AFRAID TO GET ON THE EXPRESS WAY.
ELECTRICAL SYSTEM
Feb 25, 2019
Incident date: Feb 25, 2019
VAN STOP RUNNING WITH NO WARNING WHILE DRIVING DOWN THE ROAD. PULL OVER AND CHECK BATTERY CONNECTION, WIGGLE WIRE, RETURN TO VAN AND IT RESTARTS. THIS HAS OCCURRED MORE THAN 6 TIMES IN THE LAST 2 WEEKS. I AFRAID TO GET ON THE EXPRESS WAY.
UNKNOWN OR OTHER
Jan 10, 2019
Incident date: Nov 1, 2016
ON 4 JANUARY 2016 I BOUGHT FROM THE DEALER TOWBIN DODGE HENDERSON NEVADA CAR BRAND PROMASTER CITY 2015, FOR THE FIRST YEAR THE CAR WAS EFFICIENT, AFTER ALMOST A YEAR THE CAR STARTED TO HAVE VIBRATION, I REPORTED TO THE DEALER, THE FIRST TIME THE ENGINE WAS REPLACED, THE SECOND TIME THE BATTERIES, IN... Read more
ELECTRICAL SYSTEM
Oct 10, 2018
Incident date: Sep 14, 2018
VAN LOSES ELECTRICAL POWER WHEN DRIVEN AND STALLS. THIS IS WHILE DRIVING ON A CITY STREET GO STRAIGHT ON THE ROAD. THIS IS A OFF AND ON ISSUE WITH THIS VEHICLE. IT HAS BEEN TO THE MAINTENANCE SHOP WHO COULD FIND ANYTHING NOR CODES. SUGGESTED WE TAKE IT TO A DEALER, THEY TELL US THE SAME THING. NO CO... Read more
POWER TRAIN
Oct 10, 2018
Incident date: Sep 14, 2018
VAN LOSES ELECTRICAL POWER WHEN DRIVEN AND STALLS. THIS IS WHILE DRIVING ON A CITY STREET GO STRAIGHT ON THE ROAD. THIS IS A OFF AND ON ISSUE WITH THIS VEHICLE. IT HAS BEEN TO THE MAINTENANCE SHOP WHO COULD FIND ANYTHING NOR CODES. SUGGESTED WE TAKE IT TO A DEALER, THEY TELL US THE SAME THING. NO CO... Read more
ENGINE
Oct 10, 2018
Incident date: Sep 14, 2018
VAN LOSES ELECTRICAL POWER WHEN DRIVEN AND STALLS. THIS IS WHILE DRIVING ON A CITY STREET GO STRAIGHT ON THE ROAD. THIS IS A OFF AND ON ISSUE WITH THIS VEHICLE. IT HAS BEEN TO THE MAINTENANCE SHOP WHO COULD FIND ANYTHING NOR CODES. SUGGESTED WE TAKE IT TO A DEALER, THEY TELL US THE SAME THING. NO CO... Read more
ELECTRICAL SYSTEM
Jun 20, 2018
Incident date: May 25, 2018
ENGINE WONT CRANK OVER WHEN TURNING IGNITION SWITCH. PARTS ARE ON BACK ORDER. HAVE BEEN WAITING FOR 3 WEEKS AND STILL NO PARTS. WAS INFORMED THERE ARE OVER 300 ON BACK ORDER.
ENGINE
Apr 1, 2018
Incident date: Mar 31, 2018
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAU... Read more
ELECTRICAL SYSTEM
Apr 1, 2018
Incident date: Mar 31, 2018
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAU... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 1, 2018
Incident date: Mar 31, 2018
EXPERIENCES DANGEROUS STALLING AND LOSS OF ELECTRICAL POWER TO ENGINE DURING DRIVING. THIS CAN CAUSE A SERIOUS ACCIDENT. THIS IS SPECIFICALLY A SYMPTOM OF ONE OF THE MANY RECALLS SUPPOSEDLY PERFORMED ON THIS VEHICLE ALREADY. I BELIEVE THE RECALL REPAIR PREVIOUSLY WAS NOT COMPLETED PROPERLY BECAU... Read more
POWER TRAIN
Dec 27, 2017
Incident date: Dec 26, 2017
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFTED FROM DRIVE OR REVERSE TO NEUTRAL, AND LOCKED INTO NEUTRAL SEVERAL TIMES. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTE... Read more
ELECTRICAL SYSTEM
Dec 11, 2017
Incident date: Dec 8, 2017
RADIATOR FAN 68360299AA FAIL AND THE WARRANTY DOESN'T COVER MY VEHICLE HAS ONLY 42 K MILES AND I SEE A LOT OF COMPLAINS ON THE INTERNET MY VEHICULAR LE WAS RUNNING WHEN THIS HAPPEN
POWER TRAIN
Aug 29, 2017
Incident date: Aug 8, 2017
HAD VEHICLE SERVICED FOR A COOLING FAN RELAY AFTER VEHICLE DISPLAYED A P0481 TROUBLE CODE. DEALER SERVICED AND REPLACED FAN RELAY. VEHICLE OVERHEATED APPROXIMATELY 100 MILES LATER DUE TO A DEFECTIVE COOLING FAN. THE FAN MELTED AND SMOKED AND CAUSED THE VEHICLE'S TEMPERATURE TO RISE RAPIDLY. DEALER I... Read more
ELECTRICAL SYSTEM
Feb 21, 2017
Incident date: Feb 8, 2017
WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFR... Read more
ELECTRICAL SYSTEM
Feb 21, 2017
Incident date: Feb 17, 2017
WE OWN A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS. IN THE MIDDLE OF THE STREET THE ENGINE STALLED WITHOUT WARNING. WAS ABLE TO PULL OVER AND PARK THE CAR. TRIED TO RESTART THE CAR BUT IT DIDN'T TURN ON. RETURNED AFTER 4 HOURS AND THE CAR WAS ABLE TO START. ENGINE LIGHT DID NOT TURN ON. ROUGH... Read more
ENGINE
Feb 21, 2017
Incident date: Feb 17, 2017
WE OWN A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS. IN THE MIDDLE OF THE STREET THE ENGINE STALLED WITHOUT WARNING. WAS ABLE TO PULL OVER AND PARK THE CAR. TRIED TO RESTART THE CAR BUT IT DIDN'T TURN ON. RETURNED AFTER 4 HOURS AND THE CAR WAS ABLE TO START. ENGINE LIGHT DID NOT TURN ON. ROUGH... Read more
ENGINE
Feb 21, 2017
Incident date: Feb 8, 2017
WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFR... Read more
VEHICLE SPEED CONTROL
Feb 21, 2017
Incident date: Feb 8, 2017
WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFR... Read more
STEERING
Feb 2, 2017
Incident date: Jan 31, 2017
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMIS... Read more
POWER TRAIN
Feb 2, 2017
Incident date: Jan 31, 2017
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMIS... Read more
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Feb 2, 2017
Incident date: Jan 31, 2017
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMIS... Read more
FUEL/PROPULSION SYSTEM
Dec 29, 2016
Incident date: Apr 5, 2016
AFTER FIRST PURCHASING WE NOTICED IT TENDS TO SURGE FORWARD OR STALL OUT FROM TIME TO TIME, AND ON A FEW OCCASIONS WHEN PUTTING IT INTO DRIVE, IT SOUNDS LIKE A SLEDGE HAMMER HIT THE ENGINE. I HAVE BEEN TO AND CALLED THE LOCAL DEALER IN DUNN NC AND TOLD THEM THE ISSUES AND ASKED IF THE SEVERAL RECAL... Read more
ENGINE
Dec 29, 2016
Incident date: Apr 5, 2016
AFTER FIRST PURCHASING WE NOTICED IT TENDS TO SURGE FORWARD OR STALL OUT FROM TIME TO TIME, AND ON A FEW OCCASIONS WHEN PUTTING IT INTO DRIVE, IT SOUNDS LIKE A SLEDGE HAMMER HIT THE ENGINE. I HAVE BEEN TO AND CALLED THE LOCAL DEALER IN DUNN NC AND TOLD THEM THE ISSUES AND ASKED IF THE SEVERAL RECAL... Read more
POWER TRAIN
Sep 22, 2016
Incident date: Sep 19, 2016
FOUR TIMES IN ONE DAY THE VEHICLE TRANSMISSION AND ENGINE WARNING LIGHTS AND ALARMS WERE ACTIVATED. IMMEDIATELY, THE VEHICLE LOSS POWER. IN ONE INSTANCE, THIS HAPPENED WHILE I WAS ENCOUNTERING VEHICLES ENTERING AND EXITING A HIGHWAY RAMP. THE IMMEDIATE SLOWING ALMOST CAUSED A COLLISION AS VEHICLE... Read more
POWER TRAIN
Aug 22, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP... Read more
ELECTRICAL SYSTEM
Aug 22, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP... Read more
POWER TRAIN
Aug 2, 2016
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS NOTIFIED BY THE POLICE THAT IT INDEPENDENTLY ROLLED FORWARD WHILE SHIFTED IN PARK. DUE TO THE FAILURE, THE VEHICLE STRUCK A POLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A CHRYSLER... Read more
Crash
NHTSA Safety Ratings, 2015 RAM PROMASTER CITY
2015 Ram Promaster City VAN 2WD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2015 RAM PROMASTER CITY
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.4L 4-cyl, Automatic 9-spd (Front-Wheel Drive) | 21.0 | 28.0 | 24.0 | Regular | $2,550 |
CO2 Emissions: 374.0 g/mile (Special Purpose Vehicle 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2015 RAM PROMASTER CITY
395 manufacturer communications from 239 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 73 |
| 100000 POWER TRAIN | 37 |
| 110000 ELECTRICAL SYSTEM | 27 |
| 060000 ENGINE AND ENGINE COOLING | 25 |
| 060000 ENGINE (PWS) | 19 |
| 160000 STRUCTURE | 16 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 9 |
| 070000 FUEL SYSTEM, GASOLINE | 9 |
S1408000384
Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100229
Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2325000007
Sep 16, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007
Sep 16, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007
Sep 16, 2023
110000 ELECTRICAL SYSTEM
MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007
Sep 16, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007
Sep 16, 2023
100000 POWER TRAIN
MIL/check engine lamp comes on after performing U90 recall PCM software update.
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
RecallU90
Aug 31, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions Recall U90 - Catalyst Efficiency
93120
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023
Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
9100196
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
0700723
May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
RecallU90
Apr 18, 2023
060000 ENGINE AND ENGINE COOLING
Emission Recall U90 Catalyst Efficiency
1804823
Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823
Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0900323
Apr 14, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
0900323
Apr 14, 2023
980000 UNKNOWN OR OTHER
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
S1408000384
Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
09-003-23
Jan 25, 2023
030000 BRAKES (PWS)
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
09-003-23
Jan 25, 2023
120000 EXTERIOR LIGHTING
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
88806
Jan 25, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500
09-013-22
Dec 8, 2022
061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122
Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2209000004
Apr 2, 2022
350000 EQUIPMENT
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2209000004
Apr 2, 2022
060000 ENGINE AND ENGINE COOLING
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2108000163
Jul 9, 2021
110000 ELECTRICAL SYSTEM
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S2109000004
Jul 6, 2021
060000 ENGINE AND ENGINE COOLING
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
9004386
Jun 9, 2021
114000 ELECTRICAL SYSTEM:WIRING
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re
S1608000226
Apr 17, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S1608000226
Apr 17, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S16080002261
Apr 16, 2021
350000 EQUIPMENT
Battery Tester Warranty Code Procedures, Medtronic Update Process
S16080002261
Apr 16, 2021
110000 ELECTRICAL SYSTEM
Battery Tester Warranty Code Procedures, Medtronic Update Process
S1821000001
Apr 16, 2021
100000 POWER TRAIN
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
S1809000007 Rev.
Mar 31, 2021
060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption.
W80A
Feb 12, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80 Combo Phase2
Feb 12, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)
W80
Feb 4, 2021
350000 EQUIPMENT
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80 Combo Phase2
Feb 4, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)
W80 Combo Phase1
Jan 14, 2021
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Satisfaction Notification W80 Oil Consumption Inspection
W80 Combo Phase1
Jan 14, 2021
060000 ENGINE AND ENGINE COOLING
Customer Satisfaction Notification W80 Oil Consumption Inspection
0900620
Jul 1, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
0900620
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
09-006-20 REV. B
Jul 1, 2020
060000 ENGINE AND ENGINE COOLING
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
S2008000093
Jun 30, 2020
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Blind Spot Or Park Assist Warnings, False Activation
S2008000093
Jun 30, 2020
118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Blind Spot Or Park Assist Warnings, False Activation
09-006-20 REV. A
May 23, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
65312
May 18, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
09-006-20
May 16, 2020
060000 ENGINE (PWS)
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
18-039-20
Apr 21, 2020
070000 FUEL SYSTEM, GASOLINE
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S2019000002
Apr 17, 2020
010000 STEERING
Hands On Steering Wheel Message In EVIC
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
350000 EQUIPMENT
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
116000 ELECTRICAL SYSTEM:IGNITION
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
08-027-20
Mar 4, 2020
110000 ELECTRICAL SYSTEM
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha
9004022
Dec 11, 2019
020000 SUSPENSION
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100419
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-19
Nov 20, 2019
130000 VISIBILITY
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
1808919
Nov 1, 2019
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
18-089-19
Nov 1, 2019
060000 ENGINE (PWS)
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
18-089-19
Nov 1, 2019
070000 FUEL SYSTEM, GASOLINE
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
V54 REV1
Oct 18, 2019
060000 ENGINE AND ENGINE COOLING
Revised Customer Satisfaction Notification V54 Engine Cooling Fan
9004151
Oct 16, 2019
110000 ELECTRICAL SYSTEM
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
9004151
Oct 16, 2019
160000 STRUCTURE
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
23-016-19 REV. A
Oct 16, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d
23-016-19 REV. A
Oct 16, 2019
100000 POWER TRAIN
Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d
9004136
Oct 2, 2019
150000 SEAT BELTS
SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: [email protected]. Please refere
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
55488
May 30, 2019
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PadKit- Front Disc Brake
55502
May 30, 2019
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PadKit- Front Disc Brake
55429
May 29, 2019
350000 EQUIPMENT
Mat Kit- Floor Front
55308
May 29, 2019
350000 EQUIPMENT
Bin- Storage
55189
May 29, 2019
350000 EQUIPMENT
Actuator-Multiaitr
Volume 5 Issue 5
May 29, 2019
350000 EQUIPMENT
Warranty Operations Newsletter ? Volume 5, Issue 5
55310
May 22, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Run-Front Door Glass
55309
May 22, 2019
100000 POWER TRAIN
Power Transfer Unit
55310
May 22, 2019
162300 STRUCTURE:BODY:DOOR
Run-Front Door Glass
Showing 100 of 395 bulletins.
RAM PROMASTER CITY - All Years Overview
Complete safety history for the RAM PROMASTER CITY across all model years (2015, 2021).
19
Total Recalls
139
Total Complaints
0
Investigations
2
Reported Crashes
1
Reported Fires
0
Reported Deaths