EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that
... cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."Read more
Consequence
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
222,858 vehicles affected
Manufacturer: Porsche Cars North America, Inc.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence
If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy
Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.
88,300 vehicles affected
Manufacturer: Porsche Cars North America, Inc.
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence
A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy
PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
20,278 vehicles affected
Manufacturer: PORSCHE CARS NORTH AMERICA, INC.
Complaint Statistics
37 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
| ENGINE | 13 |
| POWER TRAIN | 12 |
| SERVICE BRAKES | 3 |
| UNKNOWN OR OTHER | 2 |
| STEERING | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRICAL SYSTEM | 1 |
| SUSPENSION | 1 |
| AIR BAGS | 1 |
| STRUCTURE | 1 |
Incident date: Dec 29, 2024
The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the vehicle was making an abnormal humming sound under the floorboards. The contact stated that an unknown warning light and the “WRENCH” s
... ymbol was displayed on the instrument panel. The contact was able to exit the highway however, the vehicle was no longer able to accelerate as designed. The contact stated that while depressing the accelerator pedal, the vehicle was only revving. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 99,000.Read more
Incident date: Nov 12, 2024
please refer to NHTSA issue 11624149. Toyota has dismissed my complaints about the trailer brake controller and has (twice now) closed the complaint I have filed with them regarding the issue I am having with the trailer brake controller. Even though I have been able to reproduce the CPU programming
... issue with the trailer brake controller with a Toyota Service Technician, Toyota corporate has decided to not move forward with any remedies and has dismissed my concerns. The improper programing on the trailer brake controller in this vehicle is a serious safety issue that should be recalled before an accident occurs and someone is killed.Read more
Incident date: Nov 12, 2024
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The contact stated that prior to the failur
... e, there was an increased frequency of oil changes. The contact stated the oil was being changed once per month. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the variable valve timing (VVT) solenoid. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Incident date: Nov 4, 2024
I was driving vehicle and was at light to enter freeway went to accelerate and nothing happened but car would rev normal in park pulled over in traffic and almost got in a wreck with family in side is very unsafe
Incident date: Nov 4, 2024
I woke up one day and this is what my door looked like and it shattered my window when I rolled it down. this is the front left drivers door
Incident date: Nov 15, 2024
While driving, my transmission stopped accelerating, and started making a scraping/ticking noise. The car almost cut out in traffic, nearly causing a rear end collision!
Incident date: Nov 15, 2024
Hello, I have reported this issue before and am still looking for help. My 2017 ford edge 2.0 liter Ecoboost engine leaked coolant into the cylinders causing engine failure. Ford is unwilling to recall ford edge engines from 2015 - 2019 ? It is my understanding that "Dive Brief Ford recalls over 90
... K vehicles for Ecoboost engine failures The recalled vehicles include six 2021-2022 Ford and Lincoln models equipped with either the 2.7L or 3.0L version of the engines." Published Sept. 5, 2024 My reason for including this article is, I am not reading there is a safety hazard, simply that there can be catastrophic engine damage. Well, I would think that the damage caused by coolant leaking into cylinders causes catastrophic engine damage, to the point of having to replace my engine. I can include numerous letters from people on the internet experiencing same problem. Please help us with recalling the 2.0 Ecoboost engine from Ford Motor Company. I will continue to beg for help as I had to replace my 2.0 Ecoboost engine. I am including another article I find interesting. AI Overview Learn more … Yes, Ford recalled the 2021-2022 Ford Edge SUV to fix a software error that could cause the backup camera to malfunction: Problem The backup camera may display a blank or distorted image, or a "camera not available" error message. This could reduce the driver's view and increase the risk of a crash. Ford says there have been no crashes or injuries related to this issue. A recall for a backup camera, are you kidding me ? How did we drive cars for hundreds of years without backup cameras. You look behind you when backing up. I replaced an engine from overheating and power loss due to coolant leaking into cylinders and NO RECALL. Please I need your help. I am a widowed retired senior female on fixed income. This has caused me a great hardship. I will continue to ask for help, please. Thank you. I have records of repairs and costs.Read more
Incident date: Apr 11, 2024
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, a week after it had rained and twelve hours after it was last driven, there was an abnormal mildew odor inside the vehicle. The contact stated that there was condensation entering the vehicle from an unknown lo
... cation and the carpet on the passenger’s side floor was wet. The contact stated that the sunroof was properly closed while it was raining. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.Read more
Incident date: May 1, 2023
My Ford Fusion hybrid is no longer safe to drive. I keep it parked in front of my work. I’ve had 2 Mechanics I know personally look at it and they both say the break line is cracked and is spraying out break fluid. I was driving in a stormy day and all of the sudden the break light, traction contr
... ol light, slippery roads light, abs light, and advance service tech appeared. All at once I knew to drive slow and safe since I had no traction control. I restarted my car and all the lights disappeared. Than as I’m driving the next day, Low break fluid was on the screen but for only a second. And it did that every time I would hit the break. So I bought break fluid and filled it up. I pressed on the breaks many times and turned the wheel to the left so I can look in the wheel well I noticed the leak and immediately knew I needed to get it serviced. I unfortunately don’t have the money and it is gonna remain in front of my work till I can figure out what to do. I looked online to find solutions and found some recalls but when I looked up my vin it didn’t show up for my car. I can attach the recalls I found that look like they are for this issue. Please put add this to the recall list.Read more
Incident date: Apr 17, 2023
My vehicle was involved in a collision in which it hit the back of a 18 wheeler causing major frame damage. None of the airbags deployed.
Crash
Incident date: Dec 8, 2013
Mossy Nissan El Cajon, didn't report an accident that the car was involved in prior to the sale of the car to me. This car sustained front end damage. Resulting in a repair to the frame/sway bar. Thus effecting the steering and suspension of the car. This car was repaired and paid for by an insuranc
... e company. However, Nissan didn't disclose this information, so that the end result was the sale of the car.Read more
Crash
Incident date: Nov 1, 2022
While driving the car on the highway it completely shut off and would not start. My dashboard is black and flashes. This could have been worse and put our life at risk. I have had so many issues on this car ever since I purchased it. I have taken it to a shop before and this will be my third ti
... me.Read more
Incident date: Mar 10, 2020
INTAKE CAMSHAFTS ADJUSTER BOLTS BROKE WHILE IN MOTION ON CITY STREET C@P CASE WITH PORSCHE # 0005611574 MANUFACTURER CAMPAIGN NUMBER : AH08
Incident date: Mar 10, 2020
ENGINE STOPPED WORKING.
Incident date: Jun 29, 2020
THE ALUMINUM BOLTS ON THE TIMING COVER ARE BROKEN CAUSING AN OIL LEAK. IF THE ALL BOLTS ARE MADE OF ALUMINUM THEN WHAT ABOUT THE TRANSFER CASE? I'VE HEARD ABOUT NEAR ACCIDENTS BECAUSE OF BOLTS BREAKING EITHER BECAUSE OF THE MATERIAL DIFFERENCE BETWEEN THE BOLTS AND THE MAGNESIUM IN THE MOTOR. IT HAS
... OCCURRED ON OTHER MODELS OF PORSCHES. PORSCHE SHOULD RECALL AND FIX THE ALUMINUM BOLTS ON ALL PARTS.Read more
Incident date: Jun 1, 2020
VERY DANGEROUS SITUATION WITH MY 2011 CAYENNE S -- JUST REPLACED TRANSFER CASE IN JULY 2017 (LESS THAN 3 YEARS AGO) DUE TO UNEXPECTED PAUSING/HESITATING WHEN ACCELERATING, AND NOW THE EXACT SAME PROBLEM OCCURRED AGAIN!!! SEARCHED ONLINE AND READ SIMILAR COMMENTS MADE BY OTHERS WITH THE SAME PROBLEM
... . PORSCHE HAS TO RECALL AND FIX THIS -- IT'S VERY DANGEROUS AND COULD BE LIFE-THREATENING. *TRRead more
Incident date: May 1, 2020
TRANSFER CASE WHILE DRIVING STARTED JERKING WHILE ON THE HIGHWAY.. IT HAS SLOWLY GOTTEN WORSE AND HAS BECOME DANGEROUS TO DRIVE AS I ALMOST HAVE GOT INTO A FEW ACCIDENTS DUE TO THE SURGE IN SUDDEN JERKS. TO THE POINT I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE IT IN FEAR OF SAFETY. I TOOK IT TO
... THE SHOP AND WAS TOLD IT NEEDS A NEW $5,000 TRANSFER CASE. A LOCAL PORSCHE SHOP TOLD ME THIS IS A KNOWN MANUFACTURER'S ISSUE AND VERY COMMON IN THESE CARS - DUE TO A KNOWN DEFECT IN THE TRANSFER CASE AND CAN BE DANGEROUS, BUT NO RECALL (KNOWN) SO FAR. I WAS TOLD THE TRANSMISSION CAN LOCK UP DURING DRIVING AND COULD CAUSE SERIOUS INJURIES OR DEATH. I AM NOW SCARED TO DRIVE IT. I HAVE A LUXURY VEHICLE THAT I AM PAYING INSURANCE ON OF WHICH I CAN'T DRIVE THAT IS USELESS SITTING IN MY GARAGE. THIS WAS MY 1ST PORSCHE AND SADLY MAY BE MY LAST IF THIS IS NOT RESOLVED. I HAVE READ TONS OF REPORTS ON FORUMS CITING THIS SAME PROBLEM. IF THIS IS SUCH A KNOWN HAZARD WHAT WILL IT TAKE TO HAVE PORSCE DO THE RIGHT THING AND RECALL & GET THIS FIXED? I PRAY THEY ARE NOT WAITING FOR A DEATH FIRST. *TRRead more
Incident date: Dec 16, 2019
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2
... 011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.Read more
Incident date: Dec 16, 2019
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2
... 011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.Read more
Incident date: Dec 20, 2019
CAR HAD TRANSFER CASE REPLACED AT 20K AND NOW TOLD TO DO AGAIN AT 46K. SUDDEN JERK AND LOSS OF ACCELERATION WHEN CAR IS GOING FROM 3 TO 4 GEAR OR UNDER 25MPH. ISSUE SEEMS TO BE PRETTY MUCH ON MOST CAYENNES AND COST $5000 TO REPAIR. MINE IS A 2014 MODEL
Incident date: Oct 5, 2019
TRANSFER CASE HAS FAILED, JERKING AND INTERRUPTION OF ACCELERATIONS. ALMOST CAUSED A WRECK. VERY WELL KNOWN PROBLEM AND THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA COMPLAINT LOG SYSTEM AS WELL AS DOCUMENTED ONLINE. I CALLED PORSCHE AND THEY DENIED KNOWING ABOUT ANY PROBLEM WITH IT BUT YOU
... CAN CALL THE SERVICE DEPARTMENTS AT ANY PORSCHE DEALER AND THEY IMMEDIATELY KNOW ABOUT THE PROBLEM. I CALLED TWO AND THEY KNOW OF IT AS A COMMON PROBLEM. EXTREMELY EXPENSIVE TO CORRECT ($5,000).Read more
Incident date: Feb 14, 2019
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DO
... ES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX FOR THIS ISSUE. I'M WORRIED THIS COULD CAUSE A SAFETY ISSUE UNDER THE RIGHT CIRCUMSTANCE SINCE IT HAPPENS WHILE THE CAR IS IN MOTION. THE MECHANICS AT THE VARIOUS DEALERS HAVE TOLD ME ITS A WELL KNOWN ISSUE SPANNING PORSCHE SUVS FROM 2008 THROUGH THE PRESENT. GOTTA WONDER WHAT THIS MANUFACTURER IS THINKING HERE AND WHY THEY ARE HIDING THE DETAILS.Read more
Incident date: Feb 14, 2019
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DO
... ES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX FOR THIS ISSUE. I'M WORRIED THIS COULD CAUSE A SAFETY ISSUE UNDER THE RIGHT CIRCUMSTANCE SINCE IT HAPPENS WHILE THE CAR IS IN MOTION. THE MECHANICS AT THE VARIOUS DEALERS HAVE TOLD ME ITS A WELL KNOWN ISSUE SPANNING PORSCHE SUVS FROM 2008 THROUGH THE PRESENT. GOTTA WONDER WHAT THIS MANUFACTURER IS THINKING HERE AND WHY THEY ARE HIDING THE DETAILS.Read more
Incident date: Oct 21, 2018
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STARTED TO JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O
... F THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.Read more
Incident date: Jan 15, 2018
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
Incident date: Jun 17, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A
... LOCAL DEALER (PORSCHE OF LARCHMONT, 2500 BOSTON POST RD, LARCHMONT, NY 10538) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SIL
... VER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING 40 MPH, THE THROTTLE CONTROL FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO PORSCHE OF SILVER SPRING WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT CONTROLLERS FAILED AS DESCRIBED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SIL
... VER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING 40 MPH, THE THROTTLE CONTROL FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO PORSCHE OF SILVER SPRING WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT CONTROLLERS FAILED AS DESCRIBED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SIL
... VER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING 40 MPH, THE THROTTLE CONTROL FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO PORSCHE OF SILVER SPRING WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT CONTROLLERS FAILED AS DESCRIBED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jul 1, 2017
THE BOLTS ON THE CAMSHAFT CONTROLLER BROKE INSIDE OF MY ENGINE. WHEN THIS HAPPENED, I WAS DRIVING SOUTHBOUND ON THE 405 FREEWAY IN LOS ANGELES, CA. THE CAR VIOLENTLY JERKED AND THEN STALLED ON THE FREEWAY. THIS ALMOST CAUSED A MAJOR ACCIDENT, BUT THANKFULLY EVERYONE WAS ABLE TO AVOID MY CAR. I'VE BE
... EN TOLD BY A FEW REPAIR SHOPS THAT THE DAMAGE DONE BY THE LOOSE BOLTS LIKELY DAMAGED THE ENGINES INTERNAL COMPONENTS AND I WILL LIKELY BE NEEDING A NEW ENGINE OR AN OVERHAUL OF THE EXISTING ENGINE.Read more
Incident date: Jul 10, 2017
TRANSFER CASE WENT BAD AT 64K MILES. THREE TSB'S ON TRANSFER CASE PROBLEMS INCLUDING THE VERY ISSUE MY CAR HAS.
Incident date: May 1, 2017
THE TRANSFER CASE CLUNKS AND GRINDS WHEN DRIVING TURNING AND IN REVERSE WITH ONLY 60,000 MILES ON THE CAR AND THE DEALER SAID IT NEEDS TO BE REPLACED, FROM WHAT I HAVE READ THIS IS A WIDE SPREAD PROBLEM
Incident date: Jun 11, 2017
WHILE DRIVING THIS CAR ALL OF SUDDEN CHECK ENGINE LIGHT CAME ON AND ENGINE STARTED MAKING LOUD NOISES. CAR IS SHOWING VARIOUS FAULT CODES AND BRAKES STOPPED WORKING WHICH COUOLD HAVE CREATED MAJOR RISK TO DRIVER AND OTHER PEDENSTRIAN AND VEHICLES ON THE ROAD. ENGINE IS SHOWING VARIOUS MIS FIRE CODE
... S AND CAME SHAFT RELATED CODES. IT IS TOO RISKY TO DRIVE THIS VEHICLE ON THE ROAD. VEHICLE HAS BEEN REGULARLY MAINTAINED BY PORSCHE DEALER AND IS UP TO DATE WITH ALL REQUIRED MAINTENANNCE. THIS IS VERY DANGEROUS PROBLEM AND MUST BE ATTENDED IMMEDIATELY AND DRIVERS OF THIS CAR NOTIFIED ASAP TO AVAOID ANY FATALITIES AND PROPERTY DAMAGE.Read more
Incident date: Nov 7, 2016
CAMSHAFT ADJUSTER BOLTS SNAPPED WHILE IN OPERATING MODE.BEING MADE OF ALUMINUM NOT STEEL AS IN PREVIOUS YEARS CAUSED THE ENGINE TO STOP OPERATING. PORSCHE USA REFUSED TO COOPERATE CITING AN OUT OF WARRANTY REASON.VEHICLE ONLU HAD 84000 MILES WHEN THIS FACTORY DEFECT HAS EFFECTED THE ENGINE.
Incident date: Jun 17, 2016
THE CAR STOPPED WHILE BEING DRIVEN IN TRAFFIC ON A BUSY SUBURBAN ROAD. THE CAR WOULD NOT RESTART. RIGHT BEFORE THE CAR SUDDENLY STOPPED THE PSM LIGHT CAME ON. THIS WAS THE ONLY THING THAT OCCURRED PRIOR TO THE SUDDEN STOP. THE CAR WAS PUSHED OUT OF THE ROAD AND FLAT BEDDED TO PAUL MILLER PORSCHE
... IN PARSIPPANY, N.J. THE SERVICE TECHNICIAN(S) FOUND THAT AT LEAST ONE ALUMINUM BOLT FROM THE CAM SHAFT ADJUSTER HAD SHEARED OFF AND FELL THROUGH THE ENGINE CAUSING COMPLETE ENGINE FAILURE. THE ONLY WAY TO REPAIR THE CAR WAS TO REPLACE THE ENGINE. THE CAR WAS PURCHASE BRAND NEW ON JUNE 15, 2011. THE CAR HAD BEEN SPECIAL ORDERED SEVERAL MONTHS PRIOR TO THE DELIVERY DATE. AFTER THIS INCIDENT, I RESEARCHED THIS ISSUE. IT APPEARS THAT PORSCHE CAYENNES AND PANAMERAS MANUFACTURED DURING THE SAME TIME PERIOD OUR CAR WAS MADE WERE RECALLED IN CHINA FOR THIS EXACT SAME ISSUE-ALUMINUM CAMSHAFT ADJUSTER BOLTS SHEARING OFF INTO THE ENGINE AND CAUSING TOTAL ENGINE FAILURE. THIS CAR WAS OUT OF THE PORSCHE 4 YEAR/50K WARRANTY PERIOD. I NOTIFIED PORSCHE NORTH AMERICA OF THIS INCIDENT AND THEY REFUSED TO REPLACE THE ENGINE. THE CAR WAS COVERED UNDER OUR GEICO MECHANICAL BREAKDOWN INSURANCE. GEICO SENT OUT INSPECTORS TO EXAMINE THE CAR AND DEEMED IT A TOTAL LOSS. WE SURRENDERED THE CAR TO GEICO AND WERE PAID WHAT THEY DEEMED THE CAR WAS WORTH. THE LAST TIME WE SAW THE CAR WAS AT PAUL MILLER PORSCHE IN PARSIPANNY, N.J. ON JULY 26TH WHEN WE EMPTIED IT OF OUR PERSONAL BELONGINGS. LUCKILY NO ONE WAS HURT IN THIS INCIDENT. OBVIOUSLY A CAR SUDDENLY STOPPING WHILE BEING DRIVEN IS HUGE DANGER. HAD THIS OCCURRED ON A HIGHWAY OR IN FASTER TRAFFIC THE RESULTS COULD HAVE BEEN CATASTROPHIC.Read more
Incident date: Aug 9, 2016
THERE HAVE BEEN INCREASING REPORTS OF VARIOCAM CAMSHAFT DRIVE BOLT FAILURES ON THE 2011 PORSCHE CAYENNE V8 ENGINES. WHEN THESE BOLTS FAIL, ENGINE DAMAGE OCCURS, AND THE ENGINE TYPICALLY STOPS RUNNING. IN THE CASE OF THE TURBO MODEL - THIS CAN ALSO RESULT IN THE LOSS OF BRAKING ABILITY SINCE THE
... BRAKES ARE POWERED OFF A CAMSHAFT. THERE IS ALSO A LOSS OF POWER STEERING - MEANING YOU HAVE A 4,500LB VEHICLE WITHOUT BRAKES OR STEERING. PORSCHE HAD A LIMITED "WORKSHOP CAMPAIGN" FOR THESE VEHICLES THAT ADDRESSED A CERTAIN RANGE OF VIN# IN THE USA. IT IS WC-22 (I'M ATTACHING A PDF OF IT.) THE FAILURES ARE NOW BEING REPORTED WITH INCREASING FREQUENCY IN VIN#'S NOT COVERED BY THIS WORKSHOP CAMPAIGN. THE CAMPAIGN INVOLVES REPLACING THE VARIOCAM ASSEMBLY WITH ONE ASSEMBLED WITH STEEL BOLTS RATHER THAN ALUMINUM BOLTS. EARLIER VERSIONS OF THIS ASSEMBLY ALSO USED STEEL BOLTS, AND THE FAILURES APPEAR LIMITED TO ONES WHERE THE ALUMINUM BOLTS WERE USED. THE MOST COMPLETE DISCUSSION ON THIS CAN BE FOUND AT: HTTP://WWW.6SPEEDONLINE.COM/FORUMS/CAYENNE/319690-SNAPPED-CAMSHAFT-ADJUSTER-BOLT-ENGINE-BRAKE-HYDRAULICS-FAILURE.HTML THERE ARE OTHER WEBSITES AND DISCUSSIONS ON THE SAME FAILURE. HERE IS AN ARTICLE ON THE RECALL PORSCHE DID IN CHINA FOR THE SAME PROBLEM: HTTP://EUROPE.AUTONEWS.COM/ARTICLE/20150209/ANE/150209861/PORSCHE-WILL-RECALL-SOME-PANAMERA-CAYENNE-MODELS-IN-CHINA MINE HAS NOT FAILED YET - BUT IT APPEARS TO BE JUST A MATTER OF TIME, MINE HAS THE ALUMINUM BOLTS IN THE ASSEMBLY. I WOULD ASK THAT PORSCHE EXTEND THE WORKSHOP CAMPAIGN TO ALL THE VEHICLES WITH THE ALUMINUM BOLTS USED IN THE VARIOCAM ASSEMBLY. THE FAILURE OF BOTH BRAKES AND STEERING THAT OCCURS WHEN THESE BOLTS FAIL IS AN OBVIOUS SAFETY ISSUE WITH THESE VEHICLES. IT MAKES ME HESITANT TO DRIVE THE VEHICLE. I'VE ASKED THE LOCAL DEALER ABOUT IT, AND THEY CLAIM MY VEHICLE IS NOT EFFECTED.Read more
Incident date: May 1, 2015
TRANSFER CASE ISSUE IS RESULTING IN A JERKY VEHICLE. THIS IS PART OF THE TRANSMISSION SYSTEM AND OVER TIME WILL CAUSE WEAR IN FRONT AND REAR DIFFERENTIALS OF AN AWD VEHICLE.
Technical Service Bulletins, 2011 PORSCHE CAYENNE
265 manufacturer communications from 204 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 71 |
| 060000 ENGINE AND ENGINE COOLING | 44 |
| 110000 ELECTRICAL SYSTEM | 41 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 18 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 200000 WHEELS | 6 |
| 100000 POWER TRAIN | 6 |
| 060000 ENGINE (PWS) | 5 |
220000 SEATS
Technical information on a complaint - seat cover wrinkled
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate - allocation of approved engine oils up until MY2020
100000 POWER TRAIN
Technical information for an assessment of cracks on elastomer bearings on the front and rear axles.
118000 ELECTRICAL SYSTEM:SOFTWARE
Information for PIWIS tester update 42.500.020
980000 UNKNOWN OR OTHER
Information for PIWIS tester update 42.500.020
350000 EQUIPMENT
Symptom-based workshop manual for eliminating transmission symptoms. reprogramming control unit for tiptronic transmission
350000 EQUIPMENT
Information for PIWIS tester update 42.300.050 & .052
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufactures certificate for approved Porsche A40 engine oils
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufacturers certificate for approved C20 engine oils
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufactures certificate for approved Porsche C30 engine oils
350000 EQUIPMENT
Information for PIWIS tester update 42.300.040 & .041
350000 EQUIPMENT
Information for PIWIS tester update 42.300.035
350000 EQUIPMENT
Information for PIWIS tester update 42.300.030 - .032
350000 EQUIPMENT
Parts information for parts withdrawal involving the glass roof - 9J0877069EY and 9J0877069DY
110000 ELECTRICAL SYSTEM
Instructions on advanced technical information for the permanent diagnostic trouble codes
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Installation and conversion instructions for the rear seat entertainment
350000 EQUIPMENT
Installation and conversion instructions for the rear seat entertainment
220000 SEATS
Installation and conversion instructions for the rear seat entertainment
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Installation and conversion instructions for the rear seat entertainment
350000 EQUIPMENT
Installation and conversion instructions for the rear seat entertainment
220000 SEATS
Installation and conversion instructions for the rear seat entertainment
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Special tools and equipment information on PIWIS tester update 42.250.050
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.045
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.042
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information PIWIS tester update 42.250.040
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.032
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.250.030
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.025
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.020 & .022
110000 ELECTRICAL SYSTEM
Special tools and equipment information for all Porsche models. Diagnostic equipment standards.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C40 engine oils.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C30 engine oils.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche A40 engine oils.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on PIWIS tester update 42.200.000 a?? 42.200.012
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Manufacturers certificate for an overview of approved Porsche C20 engine oils.
110000 ELECTRICAL SYSTEM
Special tools and equipment information for the Pico Oscilloscope Extended Functionality
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Parts information for parts withdrawal on the locks made to original key code
350000 EQUIPMENT
Parts information for parts withdrawal on the locks made to original key code
061510 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Parts information on parts withdrawal for the oil pump
980000 UNKNOWN OR OTHER
Parts information on parts withdrawal for the oil pump
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate for allocation of approved engine oils
060000 ENGINE AND ENGINE COOLING
Instructions on advanced technical information for the engine - will not start for updating PVTS CU software via dealer web portal
350000 EQUIPMENT
Information for PIWIS tester update 42.100.000, .010 & .011
280100 BACK OVER PREVENTION:SOFTWARE
Information for PIWIS tester updates 42.000.050 & .051
280100 BACK OVER PREVENTION:SOFTWARE
Information for PIWIS tester update 42.000.048
350000 EQUIPMENT
Information for PIWIS tester update 42.000.040
350000 EQUIPMENT
Information for PIWIS tester update 42.000.035
350000 EQUIPMENT
Special tools information on an upgrade to the pushers for the VAS5237
060000 ENGINE AND ENGINE COOLING
Manufacturers certificate for approved engine C20 engine oils.
350000 EQUIPMENT
Product knowledge for the Porsche evolution from 1948-2023.
350000 EQUIPMENT
Information for PIWIS tester update 41.750.045 & .046
350000 EQUIPMENT
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special tools information for the pneumatic cartridge gun.
060000 ENGINE AND ENGINE COOLING
Overview of approved engine A40 oils for all Porsche models that use A40 oil.
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 oils for all Porsche models that use C40 oil.
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for all Porsche models that use C30 oil.
110000 ELECTRICAL SYSTEM
Instructions on advanced technical information for improper odometer and speedometer function
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special tools information for the logo templates and exchangeable inserts.
350000 EQUIPMENT
Information for PIWIS tester update 41.500.020 & .022
130000 VISIBILITY
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
110000 ELECTRICAL SYSTEM
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
980000 UNKNOWN OR OTHER
Parts information for parts withdrawal involving the gateway
340000 COMMUNICATION
Parts information for parts withdrawal involving the gateway
350000 EQUIPMENT
Information for recommended HV battery - fire blanket on the Panamera, Cayenne, and Taycan
110000 ELECTRICAL SYSTEM
Information for recommended HV battery - fire blanket on the Panamera, Cayenne, and Taycan
350000 EQUIPMENT
Information for PIWIS tester update 41.400.000 & .010.
350000 EQUIPMENT
Information for PIWIS tester update #41.375.050
350000 EQUIPMENT
Information for PIWIS tester update #41.375.045.
350000 EQUIPMENT
Parts information for parts withdrawal involving the fuel filler flap
070000 FUEL SYSTEM, GASOLINE
Parts information for parts withdrawal involving the fuel filler flap
350000 EQUIPMENT
Information for PIWIS tester update #41.375.040
356000 EQUIPMENT ADAPTIVE/MOBILITY
Instructions on advanced technical information for the lubricant for the sunroof/sliding roof.
350000 EQUIPMENT
Information for PIWIS tester update #41.300.000, .010 & .012
350000 EQUIPMENT
Special tools information for new blitz table replacement castors.
350000 EQUIPMENT
Special tools information for HV lift tools kit - for the Macan, Panamera, Cayenne, and Taycan
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C20 engine oils for all Porsche models using this oil.
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 engine oils for all Porsche models using this oil.
060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for approve Porsche A40 engine oils.
060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for Porsche models using C30 oils.
350000 EQUIPMENT
Special tools and equipment for the VAG 1561 storage kit in foam with blades
060000 ENGINE AND ENGINE COOLING
Special tools information for the Cayenne valve spring tools.
350000 EQUIPMENT
Special tools information for VAS 5161A tool kit for valve cotter R&I and cylinder head repair
060000 ENGINE AND ENGINE COOLING
Special tools information for VAS 5161A tool kit for valve cotter R&I and cylinder head repair
030000 BRAKES (PWS)
Advanced technical information for a brake squeal.
020000 SUSPENSION
Technical information - adjust values for suspension alignment: using current values and observing specifcations.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Installation and conversion instructions for the Cayenne. PCM3.1 - Navigation Update
110000 ELECTRICAL SYSTEM
Installation and conversion instructions for the Cayenne. PCM3.1 - Navigation Update
350000 EQUIPMENT
Engine symptom - loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.
060000 ENGINE AND ENGINE COOLING
Engine symptom - loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.
350000 EQUIPMENT
Technical information on spare parts requirements - inner actuating mechanism for rear door opener.
110000 ELECTRICAL SYSTEM
Technical information on spare parts requirements - inner actuating mechanism for rear door opener.
060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils.
130000 VISIBILITY
Special tools information regarding the surround view calibration mats.
350000 EQUIPMENT
Special tools information for a new contact surface cleaning set.
350000 EQUIPMENT
Special tools for new Cayenne and Panamera engine tools.
060000 ENGINE (PWS)
Special tools for new Cayenne and Panamera engine tools.
350000 EQUIPMENT
Installation and conversion instructions for retrofitting a bicycle rack on a variety of vehicles.
060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models using C40 oil.
350000 EQUIPMENT
List of approved engine oils for all Porsche models using C40 oil.
060000 ENGINE AND ENGINE COOLING
List of approved engine C30 engine oils for all Porsche vehicles using C30 oil.
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