2024 POLESTAR POLESTAR 2
5 recalls, 36 complaints - 41 TSBs - 5/5 safety rating
25V615000 Sep 15, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.g... Read more
25V409000 Jul 2, 2025
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Consequence
A loss of brake function increases the risk of a crash.
Remedy
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number ... Read more
25V280000 Apr 25, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi... Read more
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will ... Read more
24V939000 Dec 18, 2024
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Consequence
An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.
Remedy
Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.
24V477000 Jun 26, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number... Read more
Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Complaint Statistics
36 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 5 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| ELECTRICAL SYSTEM | 3 |
| STEERING | 3 |
| AIR BAGS | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| SERVICE BRAKES | 2 |
UNKNOWN OR OTHER
Aug 26, 2026
Incident date: Feb 28, 2026
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior acciden... Read more
STRUCTURE:BODY
Aug 26, 2026
Incident date: Feb 28, 2026
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior acciden... Read more
ELECTRICAL SYSTEM
Aug 26, 2026
Incident date: Feb 28, 2026
A 2024 Polestar 2 electric vehicle was purchased used from a dealership. At the time of purchase the eCall service light was illuminated. The dealership dismissed the warning light as nothing to be concerned about. The selling dealership had access to a vehicle history report showing a prior acciden... Read more
SEATS
Jul 10, 2026
Incident date: May 7, 2026
Transmission has been slipping since the day I bought the car in 2023 approximately at 90,000 miles, I have been keeping up with the manufactured recommendations on the transmission and march of 2026 I went to move the passenger seat and it no longer moves
POWER TRAIN
Jul 10, 2026
Incident date: May 7, 2026
I purchased My 2019 ford edge Titanium in April 2021 with 12k miles on it. June 2023, I had to replace the torque converter at 52k miles. In March 2024, I replaced the purge valve. January 2026, I started having shuddering at takeoff and a jerk when shifting from park to reverse. I had a tune up com... Read more
ENGINE
Jun 24, 2026
Incident date: Jun 23, 2026
The car is consuming coolant but not leakage anywhere and has misfires at start, it has a blown head gasket
ELECTRICAL SYSTEM
Jun 17, 2026
Incident date: Jun 1, 2026
Electrical warning lights turn off and on on panel. Fob stopped working and car became immobilised blocking traffic. Car towed by AAA to an AAA recommended repair shop, has been there one week, diagnosis leads back to fob and programming/ electrical system. Battery checked and was not an issue. F... Read more
SERVICE BRAKES, HYDRAULIC
Jun 17, 2026
Incident date: Jun 1, 2026
The contact owns a 2018 Ram 3500. The contact received notification of NTHSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more
SERVICE BRAKES
Jun 16, 2026
Incident date: Apr 10, 2026
Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the... Read more
ENGINE
Mar 31, 2026
Incident date: Mar 29, 2026
I own a 2023 Ford F-150 Lightning, with 48,200 miles and 2.5 years of ownership. Recently, my truck began displaying a “Powertrain / Reduced Power” warning while driving, and the air conditioning stopped producing cold air. The dealer scanned the vehicle and found DTC P0534 – A/C System Charge... Read more
POWER TRAIN
Mar 31, 2026
Incident date: Mar 29, 2026
NHTSA CAMPAIGN NUMBER: 25V011000 PTU RECALL has been addressed by local dealership 2xs. They have ran the update and receive no errors however they continue to experience loss of power when excelerating and loud grinding noises as described. Currently the dealership still has my keep until there ... Read more
SERVICE BRAKES, HYDRAULIC
Dec 22, 2025
Incident date: Dec 17, 2025
The contact works as an investigator for the Utah Motor Vehicle Enforcement Division. The contact was investigating a 2014 Kia Optima with a salvaged title and reported that the air bags failed to deploy in a front-end collision. The contact stated that the air bags may have been removed or the air ... Read more
Crash
1 injured
STRUCTURE
Jul 31, 2025
Incident date: Jul 30, 2025
The blizzard pearl paint on my vehicle is peeling off of the roof and possibly the side of the vehicle.
SERVICE BRAKES
Jul 18, 2025
Incident date: Jul 15, 2025
The brake pedal stopper pad broke and fell off which resulted in the brake lights remaining illuminated the entire time the car was driving, which is very hazardous. I am not sure how long it had been broken for before I realized that this dangerous condition was occurring. The brake lights remained... Read more
FUEL/PROPULSION SYSTEM
Jul 16, 2025
Incident date: Jun 1, 2025
The car stalls randomly and does not enter fail-safe mode. The dealer says it is the transmission but the transmission has never shuddered or hesitated. I am reading that these vehicles have intelligent power modules in the hybrid inverter that fail and can cause stalling. I feel like the dealershi... Read more
ELECTRICAL SYSTEM
Jul 16, 2025
Incident date: Jun 1, 2025
When parking and turning the wheel the truck stalled, radio turned off and on, ac stopped working, battery reading dropped. Maybe an electrical issue since it happens continuously, while making turns at slow speeds the truck wants to turn off, lights dim then go back to normal.
STEERING
Jul 15, 2025
Incident date: Jul 15, 2025
Loss of power steering and simultaneous loss of speedometer readings. If one is down, so is the other. It happens mostly on start (intermittent), but has been known to happen while driving. First time was July 4, then it has happened at least 5 times since.
STEERING
Jul 13, 2025
Incident date: Jul 10, 2025
When stearing car it is hard to steal stering will not come back after rounding corners it's almost like there is no power steering sometimes it's there and next it's not
STEERING
Jul 11, 2025
Incident date: Jul 11, 2025
The contact owns a 2014 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became stiff and was difficult to turn to the left or the right. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repa... Read more
LANE DEPARTURE: ASSIST
Jul 8, 2025
Incident date: Jul 8, 2025
I am filing this complaint regarding an ongoing safety issue with my 2021 BMW 740i involving the lane departure warning system, lane keep assist, and adaptive cruise control, all of which have stopped functioning properly. These features are critically tied to the windshield-mounted KAFAS camera, wh... Read more
WHEELS
Jul 8, 2025
Incident date: Jul 8, 2025
Yesterday, while driving on highway, I received a tire pressure warning for all four tires. I filled all tires to the recommended 35psi. The warning went away. Today, after I parked my vehicle, I saw a “parking brake service required” message on my dash. The “park” indicator on my dash start... Read more
ENGINE AND ENGINE COOLING
Jul 3, 2025
Incident date: Jul 3, 2025
The contact's girlfriend owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, the vehicle stalled. An unknown warning light was illuminated. The contact stated that the vehicle was no longer being driven due to safety concerns. The vehicle was taken to the dealer, where the... Read more
VEHICLE SPEED CONTROL
Jul 1, 2025
Incident date: May 9, 2025
Component failed: CVT Available for inspection: yes 2019 - Vehicle stopped responding when pulling out of my driveway. My car was going backwards and I had no control. I had to turn vehicle off and on again to fix this. Had inspection and diagnostics at Nissan dealership. They reprogrammed engine c... Read more
ENGINE
Jul 1, 2025
Incident date: May 9, 2025
I was at a stop on my street needing to cross a busy one. I stepped on gas to quickly move forward and it stalled. Almost causing a wreck. I have taken it in to gm it had a recall and they said it was fixed and now there is another recall and it has been at least three months now that our dealer can... Read more
ENGINE AND ENGINE COOLING
Jul 1, 2025
Incident date: May 9, 2025
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light started flashing on and off and the vehicle decelerated. The vehicle was taken to the local dealer who examined the engine and informed the contact that there we... Read more
LANE DEPARTURE: WARNING
Jul 1, 2025
Incident date: Jul 1, 2025
All of sudden, no incident, no accident, a lot of things were disabled such as Adaptive Cruise Control , Forward Collision Warning , Lane Departure Warning and more while I was out of town (long range highway travel). When I went to Honda dealership, they blamed a few things and fixed them (expe... Read more
STRUCTURE:BODY
Jul 1, 2025
Incident date: Jul 1, 2025
Incident date: 06/30/25, Lift gate has closed while still trying to retrieve items from the cargo area, it seems if key is on the person and somehow the kick sensor was activated by accident the lift gate will shut down, the vehicle did make a beeping sound yet I was not clear where/what until the l... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 28, 2025
Incident date: Jun 28, 2025
Vehicle will indicate a pedestrian or another vehicle in front of and activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road- problem persists after having a new radar system installed via dealership
ENGINE
May 7, 2025
Incident date: Apr 17, 2025
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at approximately 15 MPH, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted and made the contact aware of an unknown NHTSA Campaign N... Read more
AIR BAGS
Mar 7, 2025
Incident date: Mar 6, 2025
I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd ... Read more
ENGINE
Jan 11, 2025
Incident date: Jan 10, 2025
The the VVI oil line failed in April of 2024. Contacted Lexus corporate via phone and problem was never resolved. Fast forward to November 2024 and after paying to have VVI oil line replaced the motor failed on the highway. Mechanic said complete engine failure. THIS CAR WAS A CERTIFIED USED LEXUS A... Read more
STRUCTURE:BODY
Aug 22, 2024
Incident date: Jul 31, 2024
I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle ... Read more
UNKNOWN OR OTHER
Feb 2, 2024
Incident date: Dec 27, 2023
I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help
UNKNOWN OR OTHER
Feb 2, 2024
Incident date: Dec 27, 2023
You guys have ruined auto pilot and made it less safe. Quit trying to get a promotion or recognition by going after Tesla. My model 3 was the safest car to drive hands down. I've had 17 different cars in the last 20 years, Tesla's are like anything else I've ever driven. The problem you caused by ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 2, 2024
Incident date: Dec 27, 2023
You guys have ruined auto pilot and made it less safe. Quit trying to get a promotion or recognition by going after Tesla. My model 3 was the safest car to drive hands down. I've had 17 different cars in the last 20 years, Tesla's are like anything else I've ever driven. The problem you caused by ... Read more
AIR BAGS
Dec 5, 2023
Incident date: Nov 21, 2023
The contact owns a 2018 Nissan Armada. The contact stated that while operating the vehicle, the air bag warning light continually blinked off and on. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle w... Read more
NHTSA Safety Ratings, 2024 POLESTAR POLESTAR 2
2024 Polestar Polestar 2 5 HB RWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 8.3% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2024 POLESTAR POLESTAR 2
41 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 12 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 5 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 350000 EQUIPMENT | 3 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 2 |
| 280100 BACK OVER PREVENTION:SOFTWARE | 2 |
| 980000 UNKNOWN OR OTHER | 2 |
36763.2.0
Apr 24, 2024
350000 EQUIPMENT
This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
36763.2.0
Apr 16, 2024
350000 EQUIPMENT
This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
35563.3.0
Apr 5, 2024
353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
35563.3.0
Apr 5, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
35563.3.0
Apr 5, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
35563.3.0
Apr 5, 2024
980000 UNKNOWN OR OTHER
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
35563.3.0
Apr 5, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
36694.4.0
Mar 6, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.
36876.1.1
Feb 29, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
36418.3.0
Feb 21, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
36851.2.0
Feb 15, 2024
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.
36829.1.0
Jan 30, 2024
280100 BACK OVER PREVENTION:SOFTWARE
This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.
36527.5.0
Jan 24, 2024
020000 SUSPENSION
This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.
36819.1.0
Dec 22, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.
36779.1.0
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy
SMB00043P
Nov 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Polestar 2 Updates.
36577.5.0
Nov 2, 2023
980000 UNKNOWN OR OTHER
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
36577.5.0
Nov 2, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.
36577.5.0
Nov 2, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Software Update Fails and VIDA Cana??t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does n
36604.2.0
Nov 1, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.
36518.5.0
Oct 31, 2023
280100 BACK OVER PREVENTION:SOFTWARE
This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
36518.5.0
Oct 31, 2023
210000 TRAILER HITCHES
This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.
36604.2.0
Oct 30, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
This is a Technical Journal: Digital Key, intermittent function. Perform software download.
36604.2.0
Oct 30, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Technical Journal: Digital Key, intermittent function. Perform software download.
36604.2.0
Oct 30, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Digital Key, intermittent function. Perform software download.
36756.1.0
Oct 26, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.
36527.3.0
Oct 20, 2023
020000 SUSPENSION
This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.
36694.2.0
Oct 3, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Searching for GPS Message in DIM / CSD
36086.1.0
Jul 27, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
36694.1.0
Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button
36086.1.0
Jul 27, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
36697.1.0
Jul 27, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
36697.1.0
Jul 27, 2023
350000 EQUIPMENT
This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
36664
Jul 12, 2023
110000 ELECTRICAL SYSTEM
This is a Technical Journal: Replacement of OBC or HLCM, SW download failure. Perform a new software reload of unit.
36666.1.0
Jun 27, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.
36658.2.0
Jun 22, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).
36658.2.0
Jun 22, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).
36662.3.0
Jun 22, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Tec
S10239
Jun 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE ACTION S10239 DESCRIPTION.
PB85-S10239
Jun 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE ACTION S10239 DESCRIPTION.
SJ 1001860P
Apr 25, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Journal.
NHTSA Safety Investigations, POLESTAR POLESTAR 2
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ25004
Opened: Jul 9, 2025 , Closed: Aug 28, 2026
Loss of rear-view camera image
On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera out... Read more
POLESTAR POLESTAR 2 - All Years Overview
Complete safety history for the POLESTAR POLESTAR 2 across all model years (2021, 2025).
20
Total Recalls
758
Total Complaints
1
Investigations
22
Reported Crashes
12
Reported Fires
0
Reported Deaths