2024 POLESTAR POLESTAR 2

5 recalls, 33 complaints - 41 TSBs - 5/5 safety rating

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.g... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

Consequence

A loss of brake function increases the risk of a crash.

Remedy

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number ... Read more

2 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi... Read more

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will ... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.

Consequence

An air bag that deploys improperly may not protect the driver as intended during a crash, increasing the risk of injury.

Remedy

Dealers will replace the driver's side inner FSAB, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1044.

7 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

25,825 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

Complaint Statistics

33 total complaints 1 crashes 1 injuries

Top Reported Components

Component	Complaints
ENGINE	5
POWER TRAIN	4
AIR BAGS	3
UNKNOWN OR OTHER	3
FORWARD COLLISION AVOIDANCE: WARNINGS	3
ELECTRICAL SYSTEM	3
SERVICE BRAKES	2
SERVICE BRAKES, HYDRAULIC	1
STRUCTURE:BODY	1
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	1

Incident date: May 7, 2026

The car has randomly on multiple occasions failed to accelerate then jump forward hitting the rev limiter. This has happened while merging back into traffic including 55 mph roads creating concern for being rear ended and also concerns for hitting vehicles in front when the car jumps forward as ther... Read more

Incident date: May 7, 2026

Incident date: Jun 23, 2026

My Nissan rogue is experiencing issues with the throttle body leading it to mal function lights warning see owner manual at 27k miles which also the air mass flow sensor code is coming on P101 at very low mileage. In which those parts are suppose to last for years more mileage I’m concerned for th... Read more

Incident date: Jun 1, 2026

The contact owns a 2020 Chevrolet Equinox. The contact stated the brake pedal became firm while driving approximately 40-45 MPH. The check engine warning light was illuminated, and the brake assist service message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or re... Read more

Incident date: Jun 1, 2026

Incident date: Apr 10, 2026

My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being inf... Read more

Incident date: Mar 29, 2026

On the morning of March 27, 2026 I had an unexpected rear driver side break line blowout with out warning or indication of a broken/damaged break line. Luckily the line blew while I was traveling slowly into my work yard. This could have been a life threating failure, I live 13 miles away from the n... Read more

Incident date: Mar 29, 2026

I own a 2023 Ford F-150 Lightning, with 48,200 miles and 2.5 years of ownership. Recently, my truck began displaying a “Powertrain / Reduced Power” warning while driving, and the air conditioning stopped producing cold air. The dealer scanned the vehicle and found DTC P0534 – A/C System Charge... Read more

Incident date: Dec 17, 2025

The contact works as an investigator for the Utah Motor Vehicle Enforcement Division. The contact was investigating a 2014 Kia Optima with a salvaged title and reported that the air bags failed to deploy in a front-end collision. The contact stated that the air bags may have been removed or the air ... Read more

Crash 1 injured

Incident date: Jul 30, 2025

The contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25 MPH, the interior light turned on independently, the control panel started blinking, and the radio became inoperable. Additionally, the vehicle lost motive power. There was no warning light illuminated. The vehi... Read more

Incident date: Jul 15, 2025

The brake pedal stopper pad broke and fell off which resulted in the brake lights remaining illuminated the entire time the car was driving, which is very hazardous. I am not sure how long it had been broken for before I realized that this dangerous condition was occurring. The brake lights remained... Read more

Incident date: Jun 1, 2025

When parking and turning the wheel the truck stalled, radio turned off and on, ac stopped working, battery reading dropped. Maybe an electrical issue since it happens continuously, while making turns at slow speeds the truck wants to turn off, lights dim then go back to normal.

Incident date: Jun 1, 2025

On June 22 2025 while driving on Interstate 17, the vehicle engine started to lose power and the engine light started to flash on and off. Pulled over and the vehicle stalled and was not able to turn on again. The vehicle is available for inspection. Safety was a concern as we had to change over 3 l... Read more

Incident date: Jul 15, 2025

Vehicle shuddering bucking and jerking at lower speeds. Shifting is erratic. Dealership diagnosis was a bad tourque converter. Apparently this is a know issue. See Ford TSB 21-2389. Had the vehicle in last month and they replaced the rear differential. Vehicle had less than 60k miles on it. Warrenty... Read more

Incident date: Jul 10, 2025

The front radar FCA/SCC is misdetecting vehicles in other lanes and often slams on the brakes for no reason. Other times it lights on the dash and says the system (radar detection) is off or is blocked, when it clearly is not. Kia had this same issue with the 2020, 2021, and 2022 Kia Telluride and i... Read more

Incident date: Jul 11, 2025

The contact owns a 2019 Ford F-250. The contact stated that while driving between 4O - 70 MPH, the vehicle experienced the "Death Wobble", causing the front end of the vehicle to shake and vibrate abnormally. The cause of the failure was not yet determined. The local dealer was notified of the failu... Read more

Incident date: Jul 8, 2025

Yesterday, while driving on highway, I received a tire pressure warning for all four tires. I filled all tires to the recommended 35psi. The warning went away. Today, after I parked my vehicle, I saw a “parking brake service required” message on my dash. The “park” indicator on my dash start... Read more

Incident date: Jul 8, 2025

Incident date: Jul 3, 2025

The contact owns a 2022 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for ... Read more

Incident date: Jul 1, 2025

All of sudden, no incident, no accident, a lot of things were disabled such as Adaptive Cruise Control , Forward Collision Warning , Lane Departure Warning and more while I was out of town (long range highway travel). When I went to Honda dealership, they blamed a few things and fixed them (expe... Read more

Incident date: Jul 1, 2025

Incident date: May 9, 2025

I was at a stop on my street needing to cross a busy one. I stepped on gas to quickly move forward and it stalled. Almost causing a wreck. I have taken it in to gm it had a recall and they said it was fixed and now there is another recall and it has been at least three months now that our dealer can... Read more

Incident date: May 9, 2025

Component failed: CVT Available for inspection: yes 2019 - Vehicle stopped responding when pulling out of my driveway. My car was going backwards and I had no control. I had to turn vehicle off and on again to fix this. Had inspection and diagnostics at Nissan dealership. They reprogrammed engine c... Read more

Incident date: May 9, 2025

Incident date: Jun 28, 2025

Even after the most recent software updates, the rear camera does not engage when putting the vehicle into reverse which creates a safety hazard when backing up.

Incident date: Apr 17, 2025

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at approximately 15 MPH, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted and made the contact aware of an unknown NHTSA Campaign N... Read more

Incident date: Mar 6, 2025

I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd ... Read more

Incident date: Jan 10, 2025

The the VVI oil line failed in April of 2024. Contacted Lexus corporate via phone and problem was never resolved. Fast forward to November 2024 and after paying to have VVI oil line replaced the motor failed on the highway. Mechanic said complete engine failure. THIS CAR WAS A CERTIFIED USED LEXUS A... Read more

Incident date: Jul 31, 2024

I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle ... Read more

Incident date: Dec 27, 2023

I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help

Incident date: Dec 27, 2023

You guys have ruined auto pilot and made it less safe. Quit trying to get a promotion or recognition by going after Tesla. My model 3 was the safest car to drive hands down. I've had 17 different cars in the last 20 years, Tesla's are like anything else I've ever driven. The problem you caused by ... Read more

Incident date: Dec 27, 2023

Incident date: Nov 21, 2023

The contact owns a 2018 Nissan Armada. The contact stated that while operating the vehicle, the air bag warning light continually blinked off and on. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle w... Read more

NHTSA Safety Ratings, 2024 POLESTAR POLESTAR 2

2024 Polestar Polestar 2 5 HB RWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	5 / 5 ★★★★★
Rollover Risk	8.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2024 POLESTAR POLESTAR 2

41 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	5
118000 ELECTRICAL SYSTEM:SOFTWARE	3
350000 EQUIPMENT	3
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	2
280100 BACK OVER PREVENTION:SOFTWARE	2
980000 UNKNOWN OR OTHER	2

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT