NHTSA Campaign 24V477000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Polestar Automotive USA, Inc. · Reported Jun 26, 2024 · 25,825 vehicles affected

What's wrong

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Vehicles affected by this recall

Make Model Year Units
POLESTAR POLESTAR 2 2021 25,825
POLESTAR POLESTAR 2 2022 25,825
POLESTAR POLESTAR 2 2023 25,825
POLESTAR POLESTAR 2 2024 25,825

Source: NHTSA Campaign 24V477000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.