BACK OVER PREVENTION:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Consequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Interim letters notifying owners of the safety risk were mailed December 1, 2025. Additional letters will be sent once the remedy is available, anticipated first or second quarter of 2026. Owners may contact Polestar's customer service at 1-8
... 00-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 17, 2025. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.Read more27,816 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
SERVICE BRAKES
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Consequence
A loss of brake function increases the risk of a crash.
Remedy
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number
... for this recall is RP1061.Read more2 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.
Consequence
A loss of brake function increases the risk of a crash.
Remedy
Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number
... for this recall is RP1061.Read more2 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
BACK OVER PREVENTION:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi
... bility."Read moreConsequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will
... need to have the new remedy completed.Read more27,816 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
BACK OVER PREVENTION:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi
... bility."Read moreConsequence
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will
... need to have the new remedy completed.Read more27,816 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number
... 111, "Rear Visibility."Read moreConsequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
25,825 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number
... 111, "Rear Visibility."Read moreConsequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
25,825 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Defect Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Remedy
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
3,457 vehicles affected
Manufacturer: Polestar Automotive USA, Inc.
Complaint Statistics
186 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 104 |
| UNKNOWN OR OTHER | 13 |
| VISIBILITY/WIPER | 13 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 9 |
| ELECTRICAL SYSTEM | 8 |
| BACK OVER PREVENTION: WARNINGS | 6 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 4 |
| SUSPENSION | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
Incident date: Jan 5, 2026
An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable, it the camera goes in to 360 degree mode. Happens about once a week or every two weeks
Incident date: Mar 16, 2026
Polestar has issued two recalls and claims they fixed the reverse camera issues with a software update, but they have not been remedied. When reversing, the camera screen will still often go blank, freeze, or stutter. I am not confident that the picture I'm seeing on the screen is a real time depic
... tion of the view behind me or is simply frozen. This presents safety issues where the screen may have frozen or gone blank just before someone runs behind the vehicle, and the driver is led to believe there is nothing behind the vehicle.Read more
Incident date: Feb 11, 2026
2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car was updated past 3.2.8. The issue is caused by extremely dated hardware. The processor, and memory are insufficient for the more modern software that is being released. I also beli
... eve this is why my car will slam on the brakes in reverse when there is no object behind the car while I am reversing. Polestar has released a IHU hardware upgrade in other Polestar markets, but has not given any dates or information for this to be released in the US. A further software update is not going to rectify this issue, unless features are removed to fre up resources. Not a safety concern but Media will stop playing in SiriusXM and have to be restarted after 20 minutes of driving. After parking over night the IHU will take 2-3 minutes to fully wake up to be able to set navigation or activeate Apple Car play.Read more
Incident date: Feb 11, 2026
2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car was updated past 3.2.8. The issue is caused by extremely dated hardware. The processor, and memory are insufficient for the more modern software that is being released. I also beli
... eve this is why my car will slam on the brakes in reverse when there is no object behind the car while I am reversing. Polestar has released a IHU hardware upgrade in other Polestar markets, but has not given any dates or information for this to be released in the US. A further software update is not going to rectify this issue, unless features are removed to fre up resources. Not a safety concern but Media will stop playing in SiriusXM and have to be restarted after 20 minutes of driving. After parking over night the IHU will take 2-3 minutes to fully wake up to be able to set navigation or activeate Apple Car play.Read more
Incident date: Feb 11, 2026
2021 Polestar 2, consistently the rear back up camera fails to display. In my case the issue did not occur until my car was updated past 3.2.8. The issue is caused by extremely dated hardware. The processor, and memory are insufficient for the more modern software that is being released. I also beli
... eve this is why my car will slam on the brakes in reverse when there is no object behind the car while I am reversing. Polestar has released a IHU hardware upgrade in other Polestar markets, but has not given any dates or information for this to be released in the US. A further software update is not going to rectify this issue, unless features are removed to fre up resources. Not a safety concern but Media will stop playing in SiriusXM and have to be restarted after 20 minutes of driving. After parking over night the IHU will take 2-3 minutes to fully wake up to be able to set navigation or activeate Apple Car play.Read more
Incident date: Mar 8, 2026
Backup Camera still doesn't function when reversing after multiple recalls.
Incident date: Mar 3, 2026
The vehicle was serviced on 2/13 at the Polestar service center in Seattle. I believe this is when software version 4.2.13 was installed. In the last week, I've noticed a new behavior. When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 -
... 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put me in a scary situation as I was making a quick turn in front of oncoming traffic, and did not have the acceleration I expected to safely make the turn. It's happened to me about six times in the last week.Read more
Incident date: Mar 3, 2026
The vehicle was serviced on 2/13 at the Polestar service center in Seattle. I believe this is when software version 4.2.13 was installed. In the last week, I've noticed a new behavior. When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 -
... 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put me in a scary situation as I was making a quick turn in front of oncoming traffic, and did not have the acceleration I expected to safely make the turn. It's happened to me about six times in the last week.Read more
Incident date: Feb 18, 2026
The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.
Incident date: Dec 11, 2025
Cameras stopped working when backing out and collision with pole when reversing out
Crash
Incident date: Dec 11, 2025
Cameras stopped working when backing out and collision with pole when reversing out
Crash
Incident date: Dec 11, 2025
Cameras stopped working when backing out and collision with pole when reversing out
Crash
Incident date: Dec 31, 1969
I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when rely
... ing solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera is a major concern that needs to be addressed promptly. Polestar has attempted several fixes over several years, none to date have resolved the issue. Neither Polestar or NHTSA have taken this issue seriously.Read more
Incident date: Dec 31, 1969
I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when rely
... ing solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera is a major concern that needs to be addressed promptly. Polestar has attempted several fixes over several years, none to date have resolved the issue. Neither Polestar or NHTSA have taken this issue seriously.Read more
Incident date: Dec 31, 1969
I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when rely
... ing solely on the rearview and side mirrors, this malfunction poses a significant safety risk. The inability to see small children or obstacles behind the vehicle without the aid of the backup camera is a major concern that needs to be addressed promptly. Polestar has attempted several fixes over several years, none to date have resolved the issue. Neither Polestar or NHTSA have taken this issue seriously.Read more
Incident date: Dec 15, 2025
The backup camera fails to activate, freezes up, or turns off while backing up. The rear window of this vehicle and the height of the trunk block visual sight lines making the camera essential. I am a software engineer, it is clear to me that the combination information screen has an underpowered p
... rocessor and memory. Polestar have attempted software updates which have been ineffective. Other aspects of the system also struggle to load and be responsive as well such as switching modes from bluetooth audio to radio or loading the navigation system. I see that there is a second recall but it appears this is a software based update as well. I doubt that software can fix what is very likely a hardware performance issue.Read more
Incident date: Dec 10, 2025
Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unavailable. Dealer states there is no fix.
Incident date: Dec 7, 2025
When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and an error appears on the screen saying camera is temporarily unavailable. There have been multiple recalls on this issue and the updates have not resolved the issue. My car is on so
... ftware 3.6.4Read more
Incident date: Oct 16, 2025
Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like thi
... s one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.Read more
Incident date: Oct 16, 2025
Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like thi
... s one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.Read more
Incident date: Oct 16, 2025
Under regen braking the car has very loud ticking in the rear and feels as if the axles are sheering themselves. Looking into the issues with other owners the culprit is the ERAD motor turns to recoup the energy. It looks like this component is used in a wide variety of Volvo based vehicles like thi
... s one and other models report the same issue. The worry comes with failure, as this is a braking component, failure while braking would be highly dangerous.Read more
Incident date: Dec 7, 2025
Back up camera not available. Again.
Incident date: Nov 29, 2025
The back up camera constantly fails to turn on. It appears to be a known defect of the car. Service centers seem to have no fix for the issue.
Incident date: Jun 2, 2025
The backup camera on my 2021 Polestar 2 has never functioned reliably. It frequently fails to activate when the vehicle is placed in reverse and instead displays an error message. This is a manufacturer defect. Although the vehicle was recalled for this defect and I had the recall repair performed,
... the issue persists. The repair did not fully resolve the problem, and the backup camera continues to malfunction intermittently. Reduced Rear Visibility: Without a functioning backup camera, drivers lose critical visibility directly behind the vehicle, especially in blind spots not covered by mirrors. Risk to Pedestrians and Children: Backup cameras are designed to prevent accidents involving pedestrians, cyclists, or children who may be behind the vehicle. A malfunctioning system increases the risk of striking someone. Parking and Maneuvering Hazards: In tight spaces, garages, or crowded parking lots, the lack of a reliable rear camera increases the likelihood of collisions with other vehicles, walls, or objects. False Sense of Security: Drivers may assume the camera is functioning and rely on it, only to discover too late that it has failed. This inconsistency creates unpredictable and unsafe driving conditions. Non-Compliance with Federal Safety Standards: Backup cameras are federally mandated safety equipment. A defective or unreliable system means the vehicle does not meet required safety standards. Incomplete Recall Remedy: Since the recall repair did not fully resolve the defect, the vehicle remains unsafe and the manufacturer has not provided an adequate remedy.Read more
Incident date: Nov 21, 2025
ever since I bought the vehicle, I would often get an alert when putting into reverse that the rear reverse camera "Camera is Temporarily Unavailable". I did have the recall linked to this issue executed on the car. While the issue occurs less, it still does occur.
Incident date: Dec 4, 2025
Rear camera constantly “unavailable”
Incident date: Nov 19, 2025
When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.
Incident date: Nov 17, 2025
The On-Board Charger failed under normal conditions, leaving the car unable to be charged by any AC charger, this is a common issue that I have seen reported on several forums, and should be addressed.
Incident date: Nov 19, 2025
When making a sharp left turn at full steering lock the car makes clicking noises. Service center states it is CV joint related and several cars with this performance suspension have this problem. It may be a safety hazard should the CV joint fail and it is a known issue.
Incident date: Oct 5, 2025
1 - The rear axles have failed. 2- A rear axle failure while driving presents extreme safety hazards, including sudden loss of vehicle control and stability, potential wheel separation, and abrupt loss of drive power, greatly increasing the risk of a severe accident 3 - Polestar has created a repo
... rt on 3/4/24 regarding the issue AND IS AWARE OF IT - Technical Journal 36854.1.0 - Ticking noise during deceleration at Low Speeds. My car is 2 months out of Warranty and is a 2021 model and has 48,000 miles and they refuse to cover the cost of the repair Polestar owners have confirmed this online in various Polestar forums. 4- The Polestar dealer inspected it. 5- No warningsRead more
Incident date: Aug 1, 2025
Backup camera constantly unavailable
Incident date: Oct 15, 2025
The backup camera does not function about 50% of the time. Polestar did issue a OTA software update that I have installed several months ago (software version 3.6.4) but the issue has not really improved. I was hoping that another update might be issued but so far, nothing. I should note that it is
... not just the backup camera, the entire infotainment has been very buggy and laggy as well but the backup camera is a real safety issue while the rest is more of an inconvenience.Read more
Incident date: Oct 10, 2025
Backup camera often doesn’t work when reversing even after previous recall
Incident date: Oct 3, 2025
The backup camera has progressively been made worse by software updates. It is often nonfunctional, shows a black screen, or excessively flickers, making it hard or impossible to see.
Incident date: Oct 3, 2025
The backup camera has progressively been made worse by software updates. It is often nonfunctional, shows a black screen, or excessively flickers, making it hard or impossible to see.
Incident date: Aug 2, 2025
Most recent firmware fix from Polestar (3.6.4) to resolve backup camera not displaying issue is still non-sufficient. Backup camera still fails regularly after we received the ‘fix’ on June 13, 2025 at a Volve/Polestar dealership. Vehicle is now ‘timed out’ out of the factory warranty, and
... a call to Volvo/Polestar to schedule service was met with ‘you are out of warranty now, there is nothing we can do’. Vehicle is fully operable and in good repair otherwise.Read more
Incident date: Sep 23, 2025
When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interprets road lines. When this happens the vehicle veers quickly. This has happened multiple times veering the vehicle into oncoming traffic, off the road, or onto the shoulder. It can b
... e corrected by driver intervention but the car maneuvers quickly when falsely reading road signsRead more
Incident date: Sep 23, 2025
When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interprets road lines. When this happens the vehicle veers quickly. This has happened multiple times veering the vehicle into oncoming traffic, off the road, or onto the shoulder. It can b
... e corrected by driver intervention but the car maneuvers quickly when falsely reading road signsRead more
Incident date: Sep 23, 2025
When vehicle is behind driven, and adaptive cruise and steering assist are active the vehicle regularly falsely interprets road lines. When this happens the vehicle veers quickly. This has happened multiple times veering the vehicle into oncoming traffic, off the road, or onto the shoulder. It can b
... e corrected by driver intervention but the car maneuvers quickly when falsely reading road signsRead more
Incident date: Sep 22, 2025
Car was stopped, battery died
Incident date: Sep 22, 2025
Car was stopped, battery died
Incident date: Aug 28, 2025
After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. The rear camera stops displaying almost 95% of the time, the only time it does work is if you get back in the car before the system goes to sleep .
Incident date: Aug 28, 2025
After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. The rear camera stops displaying almost 95% of the time, the only time it does work is if you get back in the car before the system goes to sleep .
Incident date: Sep 19, 2025
Back up camera intermittently stops working and “camera is temporarily unavailable” displayed on infotainment screen. I have to back up my car 2-3 times a week with no backup camera. Cars software is up to date on 3.6.4
Incident date: Sep 9, 2025
Even after having the vehicle updated to the latest OTA update (3.6.4) I still get an error message warning me that the backup camera is unavailable at least 50% of the time. Sometimes I am able to get the image to appear after putting the car back into park, and waiting 1-2 minutes before shiftin
... g back into reverse. Needless to say, this defect continues to present a significant safety issue, especially in a vehicle with such poor outward visibility from the driver's seat.Read more
Incident date: Sep 8, 2025
The rear-view camera fails to activate or remain active when the car is in reverse. Despite applying all available software updates, including for recalls meant to address this problem, it persists. The screen may go blank or indicate "camera unavailable."
Incident date: Sep 7, 2025
On September 7, 2025, I had a total failure of the forward looking radar system in the vehicle. The symptoms were an error "Collision Avoidance system unavailable" and symbol on the driver display after starting the vehicle, and attempting to activate cruise control (which is typically adaptive crui
... se control) results in an "Unavailable" error. The symptom occurred suddenly after an otherwise unremarkable drive cycle, and the radar sensor appears to be free of any obstructions. This renders an otherwise key safety feature of the vehicle in reducing the chance of a forward collision completely inoperable, and due to service backlogs, I am unable to have the issue addressed by the dealer/service provider for at least a month, meaning the vehicle will remain stuck in this state until then. Prior to this, I have received "Camera temporarily unavailable" errors when in reverse (inhibiting the backup camera feature from operating as intended), even after updating to the latest software version as indicated by the most recent safety recall notice. I've also received very intermittent errors around the blind spot sensor/rear auto-brake/park assist system -- and these three errors occur at the same time -- but I have not seen this error either in the days before or after receiving the collision avoidance system unavailable error.Read more
Incident date: Sep 7, 2025
On September 7, 2025, I had a total failure of the forward looking radar system in the vehicle. The symptoms were an error "Collision Avoidance system unavailable" and symbol on the driver display after starting the vehicle, and attempting to activate cruise control (which is typically adaptive crui
... se control) results in an "Unavailable" error. The symptom occurred suddenly after an otherwise unremarkable drive cycle, and the radar sensor appears to be free of any obstructions. This renders an otherwise key safety feature of the vehicle in reducing the chance of a forward collision completely inoperable, and due to service backlogs, I am unable to have the issue addressed by the dealer/service provider for at least a month, meaning the vehicle will remain stuck in this state until then. Prior to this, I have received "Camera temporarily unavailable" errors when in reverse (inhibiting the backup camera feature from operating as intended), even after updating to the latest software version as indicated by the most recent safety recall notice. I've also received very intermittent errors around the blind spot sensor/rear auto-brake/park assist system -- and these three errors occur at the same time -- but I have not seen this error either in the days before or after receiving the collision avoidance system unavailable error.Read more
Incident date: Sep 7, 2025
On September 7, 2025, I had a total failure of the forward looking radar system in the vehicle. The symptoms were an error "Collision Avoidance system unavailable" and symbol on the driver display after starting the vehicle, and attempting to activate cruise control (which is typically adaptive crui
... se control) results in an "Unavailable" error. The symptom occurred suddenly after an otherwise unremarkable drive cycle, and the radar sensor appears to be free of any obstructions. This renders an otherwise key safety feature of the vehicle in reducing the chance of a forward collision completely inoperable, and due to service backlogs, I am unable to have the issue addressed by the dealer/service provider for at least a month, meaning the vehicle will remain stuck in this state until then. Prior to this, I have received "Camera temporarily unavailable" errors when in reverse (inhibiting the backup camera feature from operating as intended), even after updating to the latest software version as indicated by the most recent safety recall notice. I've also received very intermittent errors around the blind spot sensor/rear auto-brake/park assist system -- and these three errors occur at the same time -- but I have not seen this error either in the days before or after receiving the collision avoidance system unavailable error.Read more
Incident date: Sep 4, 2025
The backup camera is unavailable when reversing.
Showing 50 of 186 complaints.