2022 POLESTAR POLESTAR 2

4 recalls, 381 complaints - 117 TSBs - 5/5 safety rating

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.g... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi... Read more

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will ... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

25,825 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

3,457 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

Complaint Statistics

381 total complaints 14 crashes 4 fires 12 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	61
ENGINE	54
POWER TRAIN	42
UNKNOWN OR OTHER	41
STEERING	22
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	21
FUEL/PROPULSION SYSTEM	20
SERVICE BRAKES	14
AIR BAGS	8
VISIBILITY/WIPER	7

Incident date: Aug 5, 2026

Driver information display has not been turning on when car wakes from sleep on hot days, typically over 105 degrees and parked for over five hours. Driver unable to see current speed, current state of charge, etc. Display turns on, with no issues, the next morning or after the car is parked in th... Read more

Incident date: May 1, 2026

Electric vehicle DC charging pins have defective insulator on its tip. The insulator freely rotates, is loose, and one has fallen off or can get stuck in charger handles. The easily detachable insulator, if not present, can cause shorting and arcing of high voltage at the charge port. Polestar has s... Read more

Incident date: May 1, 2026

Incident date: Jul 1, 2026

On 07/01/2026, at approximately 8:00 AM, during steady acceleration, flashing of MIL with loss of power presented northbound after merging from 235 west bound to I-135 north bound near Park City, KS. Particularly dangerous resulting in near rear end collision. Upon taking nearest exit ramp, attached... Read more

Incident date: Jul 1, 2026

Incident date: Jun 24, 2026

The contact owns a 2017 Nissan Rogue. The contact stated that the liftgate suddenly became stuck. The liftgate became inoperable. The contact was unable to get the wheelchair out of the trunk of the vehicle. The contact manually opened the liftgate by crawling inside the vehicle. No warning lights w... Read more

Incident date: Jun 23, 2026

The Transmission has developed a leak around the torque converter. The front pump seal has failed, a worn pump bushing and or the torque converter hub is damaged. The risk of the transmission failing and leaving me stranded on the highway puts me at risk and also the oil leaking causing a slip haz... Read more

Incident date: Jun 17, 2026

My 2025 Kia Sorento Hybrid, with approximately 20,000 miles, has experienced a sudden loss of power and entered a limp-mode condition twice within two days. During both incidents, the vehicle would not accelerate normally and was unable to maintain expected traffic speed, creating a significant safe... Read more

Incident date: Jun 2, 2026

2022 Silverado 1500 LTZ w/6.2L 38082 total miles. First engine replacement due to seizure at approx. 17,782 miles around June/2025, The vehicle lost all propulsion and stopped running while sitting at a stop sign at a four way intersection during a really bad thunderstorm, Luckily the intersection... Read more

Incident date: May 29, 2026

Since software update 5.x the behicle it throws a false "Disconnect Charging Cable" message on the dashboard display even though no charging cable is attached to the vehicle. This leaves the vehicle immobilized. Multiple instances since approx [XXX]. I checked codes and there is a fault code VCU1... Read more

Incident date: May 29, 2026

Incident date: May 11, 2026

A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working... Read more

Incident date: May 11, 2026

Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are s... Read more

Incident date: May 11, 2026

Several times the automatic emergency braking system has engaged when there is no obstruction in front of me. In addition, several times the automatic emergency braking system has flashed a warning when there is no obstruction in front of me. Both of these situations are very dangerous and can cause... Read more

Incident date: May 11, 2026

I own a 2022 Acura MDX SH-AWD with approximately 85,000 miles. The issue began suddenly while driving around 5 mph when two loud bangs were heard from the rear drivetrain/transfer case area. After the initial incident, the vehicle was driven home, and the problem became consistently noticeable durin... Read more

Incident date: May 11, 2026

Incident date: Oct 23, 2025

On April 20th while parking the vehicle suddenly had a power surge crossing over multiple curbs and across a parking lot and landscaped areas and hitting a tree. The vehicle refused to brake and the driver airbag never deployed.

Crash 1 injured

Incident date: Apr 30, 2026

The clutch began slipping while driving vehicle. Lost power and could not accelerate while on highway.

Incident date: Apr 30, 2026

I have a 2015 Hyundai Genesis. I had an over heating issue with the car in January of 2025. Took the car to an authorized dealership, and had the repair made.a month later a code appeared on my Dash it read “PSB “. I went to have my vehicles emission’s test and the car failed. I took the car t... Read more

Incident date: Apr 30, 2026

I am submitting a safety complaint regarding the driver monitoring/driver assistance system in the 2025 Kia Carnival. The system repeatedly issues “take a break” or inattentive driver warnings during normal, attentive driving conditions. These alerts are overly sensitive, frequent, and intrusive... Read more

Incident date: Apr 24, 2026

A/C quit working, "Caution Power steering assist ....working, temperature gauge reading zero ( far left side of gauge. PF62F Code set. Repair shop says very common. $800 To repair due to removal of plenum and other component including water temp sensor and thermostat while your there. $100+. 63k mil... Read more

Incident date: Apr 16, 2026

I drive this vehicle on higher speed roads to work everyday. Roads also used by large tractor trailers and like larger vehicles. I was told by dealer that I had broken exhaust manifold studs at a previous oil change. While driving the truck it seemed to lose power for a short time but I was in traff... Read more

Incident date: Mar 31, 2026

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer... Read more

Incident date: Mar 23, 2026

My 2024 Toyota Tundra Platinum (VIN [XXX] ) had multiple times where I had delayed throttle response which created close call of accident while turning. I researched my VIN and it is subject to Safety Recall 25TA14 for V35A engine stall due to manufacturing machining debris causing main bearing fai... Read more

Incident date: Mar 18, 2026

I was driving a 2025 Genesis GV80 loaner vehicle at approximately 65-70mph when I began to hear a loud noise and feel shaking consistent with a tire issue. A tire pressure warning appeared on the dashboard. I immediately slowed down and attempted to safely move to the shoulder of the road. While tr... Read more

Crash 2 injured

Incident date: Mar 14, 2026

I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1... Read more

Incident date: Mar 10, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary system affected appears to be the CVT transmission. Additionally, the engine computer (ECU) and electrical system (including battery, driver-side window, and turn signals) have shown rep... Read more

Incident date: Mar 10, 2026

Incident date: Mar 3, 2026

The transmission begin to stall and would not shift. The motor would get to high RPMS and then shift hard into the next gear. I was able to pull over and the TCM error code popped up on the dash. I was able to get the car to the dealer. I was notified that the TCM failed and Ford would no longer cov... Read more

Incident date: Mar 2, 2026

Both of the front door lock actuators went out, so the vehicle won’t lock at all & I can’t use my Toyota app that I pay for. The left back door/hatch rail that lifts up the door is making a loud sound upon opening & getting stuck when opening. Have to push the open button several times or open i... Read more

Incident date: Feb 18, 2026

My vehicle has this issue and is not in the recall notice. Due to the on going issue we parked the vehicle and have not drove it. The affected cars have an engine block heater that may crack and develop a coolant leak, causing it to short-circuit when the block heater is plugged in, increasing the... Read more

Incident date: Feb 25, 2026

Experienced water leaks due to improperly routed sun roof drains. Experienced air bag electrical malfunctions, locking doors and unlocking doors, and air bag sensor/wiring harness inside passenger door.

Incident date: Feb 25, 2026

Incident date: Feb 23, 2026

Yesterday I went to the Ford dealership and asked if my 2009 Ford Escape could have the power steering repaired under recall as the code from the OBD2 data is B2278 and that falls under a RECALL for PSCM Power Steering Control Module - STEERING SHAFT TORQUE SENSOR MALFUNCTION CAMPAIGN ID: 14V284000 ... Read more

Crash 1 injured

Incident date: Oct 1, 2025

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The vehicle was taken to the dealer, where it was diagnosed and determined that the passenger’s side rear axle shaft assembly had failed and needed to be replaced. The vehicle w... Read more

Incident date: Feb 16, 2026

Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referre... Read more

Incident date: Dec 30, 2025

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Incident date: Dec 30, 2025

On February/12/2026 I was slowing down normally in a 25mph zone to stop at a red light and just before the moment that my vehicle actually came to a stop I heard a loud breaking sound coming from the front and I felt my vehicle's nose dip down on the passenger side. It was obvious that something maj... Read more

Incident date: Feb 5, 2026

“My vehicle, a 2017 Kia Optima, had repeated safety issues documented in service records. Despite multiple repair attempts (per attached records), the problem remained unresolved and put my safety at risk. I’m seeking further investigation or resolution.”

Incident date: Jan 16, 2026

It has been 7months since I bought my truck. STILL I have an open safety recall that hasn’t been fixed since no parts are available. I live in the Midwest and bought a ram truck just for the snow and conditions. I’ve been stuck more this winter than ever due to this abs recall. It takes away tra... Read more

Incident date: Jan 29, 2026

NHTSA #25V-586 Recall #93C 2017-2019 ALFA ROMEO GIULIA, 2018-2019 ALFA ROMEO The vehicle has been experiencing inconsistent fuel readings, an electronic throttle control fault, and a service engine warning. When the electronic throttle control fault occurs, the vehicle loses power, stalls, and strug... Read more

Incident date: Jan 21, 2026

When driving at low speeds there is a knocking noise when turning from one direction to the other. This issue can also be replicated while stopped. No safety issues have resulted from this issue, but can foresee this becoming a more severe problem in the near future.

Incident date: Jan 15, 2026

The contact owns a 2015 Audi A3. The contact stated that on several occasions, while adding fuel to the vehicle, there was a clicking sound before the fuel started spilling onto the ground from the filler neck. The vehicle was not diagnosed or repaired; however, the dealer stated that the failure mi... Read more

Incident date: Jan 15, 2026

A barring in the CVT transmission went out and I was told by the dealer I need to replace the transmission. This is a common failure with this vehicle

Incident date: Jan 15, 2026

Sudden engine issue. Knocking, power loss, brake and steering warnings. Severely damaged engine. Mechanic says 2 cylinders are irreparably damaged and entire engine must be replaced

Incident date: Dec 10, 2025

I currently have a recall on my Nissan 2021 Leaf SV Plus. There is an issue with the level 3 charging which can result in fire to the vehicle. As a result, I’m unable to rapid charge. Nissan has failed to remedy the issue or offer any attempts to fix this recall. I’m unable to charge my vehicle ... Read more

Incident date: Dec 22, 2025

While coming to a stop the truck shut off. Not stop/ start. The engine shut off truck was still in drive, and emergency brake got engaged. Had to put the truck in park then I could start the engine. Then disabled emergency brake.

Showing 50 of 381 complaints.

NHTSA Safety Ratings, 2022 POLESTAR POLESTAR 2

2022 Polestar Polestar 2 5 HB FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	5 / 5 ★★★★★
Rollover Risk	8.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2022 POLESTAR POLESTAR 2

117 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	17
350000 EQUIPMENT	16
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	8
980000 UNKNOWN OR OTHER	7
353000 EQUIPMENT:ELECTRICAL	6
118000 ELECTRICAL SYSTEM:SOFTWARE	6
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	6
020000 SUSPENSION	5

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

100000 POWER TRAIN

This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

980000 UNKNOWN OR OTHER

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

110000 ELECTRICAL SYSTEM

This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles

110000 ELECTRICAL SYSTEM

This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available.

280100 BACK OVER PREVENTION:SOFTWARE

This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.

020000 SUSPENSION

This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Software Update Fails and VIDA Cana??t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does n

980000 UNKNOWN OR OTHER

This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.

118000 ELECTRICAL SYSTEM:SOFTWARE

This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.

210000 TRAILER HITCHES

This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.

280100 BACK OVER PREVENTION:SOFTWARE

This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: BEV IHFA Internal Processor Failure. Improved Software is now available.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.

020000 SUSPENSION

This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Searching for GPS Message in DIM / CSD

100000 POWER TRAIN

This is a Technical Journal: Propulsion Message in DIM with BECM DTC P0D1800. Improved BECM (Battery Energy Control Module) software

350000 EQUIPMENT

This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.

353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.

118000 ELECTRICAL SYSTEM:SOFTWARE

This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button

132000 VISIBILITY:GLASS, SIDE/REAR

This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding

350000 EQUIPMENT

This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Tec

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

280100 BACK OVER PREVENTION:SOFTWARE

Polestar Software Update.

118000 ELECTRICAL SYSTEM:SOFTWARE

Polestar Software Update.

260000 FORWARD COLLISION AVOIDANCE

Forward-Looking Camera 2 (FLC2).

280000 BACK OVER PREVENTION

Forward-Looking Camera 2 (FLC2).

260000 FORWARD COLLISION AVOIDANCE

Forward-Looking Camera 2 (FLC2).

280000 BACK OVER PREVENTION

Forward-Looking Camera 2 (FLC2).

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Backup Battery DTC TCAM-U210993

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Polestar 2 Performance Software: General Info and OTA Failure Instructions

260000 FORWARD COLLISION AVOIDANCE

DIM message and DTC VCU1 U016800

353000 EQUIPMENT:ELECTRICAL

Google assistant voice commands not responding

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Backup Battery DTC TCAM-U210993

118000 ELECTRICAL SYSTEM:SOFTWARE

PS Over The Air Software Update (OTA)

353000 EQUIPMENT:ELECTRICAL

CSC Customer Symptom Codes

353000 EQUIPMENT:ELECTRICAL

Mobile data services

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

No Remote key function

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

General Radio Deviations

110000 ELECTRICAL SYSTEM

DTC SRS-B15381B High Voltage battery loop control

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DTC SRS-B15381B High Voltage battery loop control

118000 ELECTRICAL SYSTEM:SOFTWARE

software upgrade

353000 EQUIPMENT:ELECTRICAL

DTC Diagnostic Trouble Codes

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

No Remote key function

353000 EQUIPMENT:ELECTRICAL

Readded TCAM Reset Method under Service

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BEV High Voltage Battery Replacement

353000 EQUIPMENT:ELECTRICAL

Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructed

110000 ELECTRICAL SYSTEM

Footwell lights, not working after software update 2.2.

980000 UNKNOWN OR OTHER

Mandatory Tools.

980000 UNKNOWN OR OTHER

TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

New repair information under Service.

980000 UNKNOWN OR OTHER

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

980000 UNKNOWN OR OTHER

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

980000 UNKNOWN OR OTHER

Ghost DTC in FLC2 may appear after software download.

118000 ELECTRICAL SYSTEM:SOFTWARE

Ghost DTC in FLC2 may appear after software download.

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Ghost DTC in FLC2 may appear after software download.

350000 EQUIPMENT

Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles

110000 ELECTRICAL SYSTEM

Polestar HV-Battery Claim Types

350000 EQUIPMENT

Factory Scheduled Maintenance (FSM) - Polestar 1

160000 STRUCTURE

If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.

162500 STRUCTURE:BODY:TAILGATE

If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.

100000 POWER TRAIN

Hands-Free Power Operated Tailgate.

350000 EQUIPMENT

launch Service.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

launch Service.

350000 EQUIPMENT

launch Service.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

launch Service.

190000 TIRES

Polestar Canada Winter Tires.

200000 WHEELS

Polestar Canada Winter Tires.

350000 EQUIPMENT

Polestar vehicle information, vehicle diagnostics, parts information, work

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Polestar vehicle information, vehicle diagnostics, parts information, work

021300 SUSPENSION:FRONT:SHOCK ABSORBER

suspension setting values changed.

350000 EQUIPMENT

suspension setting values changed.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Pre delivery service.

350000 EQUIPMENT

Frontseat /Squeak/ rattle.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Frontseat /Squeak/ rattle.

151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Front seat /Squeak/ rattle.

220000 SEATS

Front seat /Squeak/ rattle.

060000 ENGINE AND ENGINE COOLING

Driver may find that vehicle speed is restricted after speed restriction is removed during

162300 STRUCTURE:BODY:DOOR

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

350000 EQUIPMENT

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

110000 ELECTRICAL SYSTEM

This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Modules to Global Battery Solutions (GBS)

350000 EQUIPMENT

This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Modules to Global Battery Solutions (GBS)

Showing 100 of 117 bulletins.

NHTSA Safety Investigations, POLESTAR POLESTAR 2

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2021

Loss of rear-view camera image

The Oﬃce of Defects Investigation (ODI) has received 109 complaints for rear-view camera failures on Model Year (MY) 2021 to MY 2025 Polestar 2 vehicles. On June 26, 2024, Polestar recalled certain MY 2021 – MY 2024 Polestar 2 vehicles for visualization issues during a backup event and failure t... o comply with Federal Motor Vehicle Safety Standard 111 (Rear Visibility) (Recall 24V-477). Specifically, Polestar stated that the rear-view camera “may have limited visualization, be inoperative, or function incorrectly when reverse gear is engaged, thereby affecting the driver’s rear visibility capability in a backing event.” Polestar proposed to remedy this condition via a software update to minimize an Infotainment Head Unit (IHU) graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during backing events to release the graphic memory for the use of the rear-view camera. Subsequent consumer complaints to ODI reported continued rear-view camera outages in remedied vehicles pointed to limitations in Polestar’s 24V-477 approach, and, on April 25, 2025, Polestar filed a new recall to address the rear-view image visualization issues (Recall 25V-280). Polestar's stated remedy for this recall provided an additional software update intended to always maintain the high-speed signal connection between the Parking Assist Camera (PAC) and IHU, instead of toggling on and off by request. The update would also be designed to add a reset of the IHU video signal receiving hardware in case a synchronization error is detected, instead of just setting an error message. On June 21, 2025, ODI began receiving complaints from consumers whose vehicles had been remedied according to Recall 25V-280, but whose rear-view cameras were nevertheless continuing to fail in the same manner that they had previously. In July, ODI discussed the complaints with Polestar, which confirmed that their over the air software remedy for Recall 25V-280 did not correct the original issue. ODI is therefore opening this Recall Query to further evaluate the adequacy of Recall 25V-280’s remedy. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

POLESTAR POLESTAR 2 - All Years Overview

Complete safety history for the POLESTAR POLESTAR 2 across all model years (2021, 2025).

20 Total Recalls

753 Total Complaints

1 Investigations

25 Reported Crashes

8 Reported Fires

0 Reported Deaths

POLESTAR POLESTAR 2 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	2	2	View
2024	5	33	View
2023	4	144	View
2022 (current)	4	381
2021	5	193	View

Other POLESTAR Models

Model	Recalls	Complaints
POLESTAR 3	10	116	View
POLESTAR 1	8	0	View
POLESTAR	0	0	View
POLESTAR 4	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 POLESTAR POLESTAR 2

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2022 POLESTAR POLESTAR 2

Safety Technology

Technical Service Bulletins, 2022 POLESTAR POLESTAR 2

Most Affected Components

NHTSA Safety Investigations, POLESTAR POLESTAR 2

POLESTAR POLESTAR 2 - All Years Overview

POLESTAR POLESTAR 2 - Year by Year

Other POLESTAR Models