2022 POLESTAR POLESTAR 2

4 recalls, 383 complaints - 117 TSBs - 5/5 safety rating

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.g... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION:SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visi... Read more

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will ... Read more

27,816 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

25,825 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

3,457 vehicles affected

Manufacturer: Polestar Automotive USA, Inc.

Complaint Statistics

383 total complaints 11 crashes 6 fires 10 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	63
ENGINE	55
UNKNOWN OR OTHER	49
POWER TRAIN	32
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	19
FUEL/PROPULSION SYSTEM	15
STEERING	14
SERVICE BRAKES	12
SUSPENSION	10
VEHICLE SPEED CONTROL	9

Incident date: Aug 31, 2026

When getting into the vehicle to drive, there are instances where one is unable to put the vehicle into drive. Center driver screen displays an issue “remove charge cable before start” and there is no charging cable connected to the vehicle. I have been put in situations in which I have been lat... Read more

Incident date: Aug 31, 2026

Incident date: Aug 5, 2026

My tracking number assigned by NHTSA for this issue is XXX. I am adding additional pdf.s to this original safety On page 4 of 8, the attachment MIP from Genesis on HHI does not provide a reason for this concern: High Pressure Fuel Pump With Seal Cam Lobe Bucket HPFP Bolts Fuel Rail Pipe Intake M... Read more

Incident date: May 1, 2026

This issue occurred on August 02, 2026 at around 3pm. I was parked and put my 2023 Tesla Model Y in reverse to give myself enough room to drive forward from being parked on road next to my house. While going into reverse, I heard a really loud bang noise coming from under the front section of the ca... Read more

Incident date: May 1, 2026

Incident date: Jul 1, 2026

Collision mitigation system problem, auto high beam problem , lane keep assist problem, adaptive cruise control problem, road departure mitigation problem. All of these lights came on at the same time then a transmission problem light came on. Was told by a mechanic that Honda has an issue with a lo... Read more

Incident date: Jul 1, 2026

Incident date: Jun 24, 2026

I am a car seat technician and have a concern about a car seat that I went to install. This couple ordered a Doona knockoff seat from Tik Tok shop and planned on using this as a car seat and stroller. When I got there, it appears to only be a baby stroller, but I would have concerns that other peopl... Read more

Incident date: Jun 23, 2026

Incident date: Jun 17, 2026

WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS... Read more

Incident date: Jun 2, 2026

On November 20, 2025, my 2022 GMC Sierra 1500 AT4 equipped with the 3.0L Duramax diesel engine began experiencing intermittent engine overheating conditions. Concerned about a potential safety issue, I contacted a GMC dealership and was advised that because no diagnostic trouble codes were present, ... Read more

Incident date: May 29, 2026

Thermostat issue causing check engine light as well as steering assist to be turned off. Fan constantly runs. Reset code and immediately is fine again for anywhere from a day to weeks but then happens again. Car is just out of warranty but seems to be common occurrence as there is a service bulleti... Read more

Incident date: May 29, 2026

The windshield wipers on this vehicle just stop working without warning. However this vehicle is not included in the wiper recall even though it experiences the same failures as the vehicles covered under the recall.

Incident date: May 11, 2026

I am filing a safety complaint regarding my 2018 Honda Accord equipped with the 1.5L turbocharged engine. The vehicle has experienced repeated engine-related failures despite multiple repair attempts by an authorized Honda dealership. Problems have included dashboard warning lights, engine misfires... Read more

Incident date: May 11, 2026

The rear view camera stopped working (black screen.) I have tried to soft reset the infotainment display unit as well as a hard reset by disconnecting car battery to no avail. The trunk lock mechanism is operational (the rear view camera unit is located in the same unit.)

Incident date: May 11, 2026

While driving my 2020 Acura MDX, the vehicle developed an intermittent check engine light and a noticeable engine knocking noise coming from the engine compartment. The vehicle was taken to an Acura dealership for diagnosis. According to the certified Acura technician, no diagnostic trouble codes w... Read more

Incident date: May 11, 2026

I was leaving the parking lot at XXX downtown [XXX] around 12:30 a.m. with my passenger when the vehicle out of nowhere started throwing multiple errors and warnings. I lost the ability to break and I lost steering. I completely lost the ability to slow down the car using the brake pedals. Luckily ... Read more

Incident date: Oct 23, 2025

I have a 2020 Chrysler Pacifica. There was a recall last year and I brought it in to the dealership. At that time, I wasn't even sure what the recall was for. This year, about a month ago, I was driving (I take XXX to work everyday) and the display had a notice that said "Stop safely, the engine wil... Read more

Incident date: Apr 30, 2026

The contact owns a 2022 Polestar 2. The contact stated that while the vehicle was parked and turned off, the door locks became inoperable. The contact was unable to enter the vehicle without using the key fob. The contact stated that on one occasion, entry was only possible through the trunk after m... Read more

Incident date: Apr 30, 2026

Incident date: Apr 24, 2026

A/C quit working, "Caution Power steering assist ....working, temperature gauge reading zero ( far left side of gauge. PF62F Code set. Repair shop says very common. $800 To repair due to removal of plenum and other component including water temp sensor and thermostat while your there. $100+. 63k mil... Read more

Incident date: Apr 16, 2026

While driving at highway speeds, my 2015 Jeep Grand Cherokee Limited unexpectedly shifted from Drive into Neutral without any driver input. This has occurred twice at different speeds. After the first incident, the vehicle was inspected by a dealership, but no diagnostic trouble codes were found and... Read more

Incident date: Mar 31, 2026

Engine is consuming oil and developed piston slap, per the mechanic I took it to. Currently it sounds like there is gravel inside the engine and it does not seem safe to drive. The Malfunction Indicator Lamp has also come on, the codes were cleared by my mechanic but they told me it likely will re... Read more

Incident date: Mar 23, 2026

My 2024 Toyota Tundra Platinum (VIN [XXX] ) had multiple times where I had delayed throttle response which created close call of accident while turning. I researched my VIN and it is subject to Safety Recall 25TA14 for V35A engine stall due to manufacturing machining debris causing main bearing fai... Read more

Incident date: Mar 18, 2026

The vehicle was recalled. I took the vehicle to the dealer where it was purchased. It was serviced. The engine issue was addressed, so we thought. The repair/replacement parts did not remedy the issue, despite it being in the shop for over 6 months. The problem persists. It is overheating in a... Read more

Incident date: Mar 14, 2026

I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1... Read more

Incident date: Mar 10, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary system affected appears to be the CVT transmission. Additionally, the engine computer (ECU) and electrical system (including battery, driver-side window, and turn signals) have shown rep... Read more

Incident date: Mar 10, 2026

Incident date: Mar 3, 2026

The front windshield spontaneously cracked from the A frame. This is dangerous because it weakens the windshield and can impair vision. Multiple people online have complained about the same issue with their 2023 Challengers. I had it fixed at my dealership and through my insurance for an exorbitant ... Read more

Incident date: Mar 2, 2026

Both of the front door lock actuators went out, so the vehicle won’t lock at all & I can’t use my Toyota app that I pay for. The left back door/hatch rail that lifts up the door is making a loud sound upon opening & getting stuck when opening. Have to push the open button several times or open i... Read more

Incident date: Feb 18, 2026

My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect ... Read more

Incident date: Feb 25, 2026

Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.

Crash

Incident date: Feb 25, 2026

Experienced water leaks due to improperly routed sun roof drains. Experienced air bag electrical malfunctions, locking doors and unlocking doors, and air bag sensor/wiring harness inside passenger door.

Incident date: Feb 23, 2026

On February 21st at approximately 9:30 AM, I was driving my brand-new 2026 Chevy Suburban High Country when I began hearing an unusual noise from the engine. There were zero dashboard warnings — no check engine light, no alerts, nothing indicating a failure. Out of caution, I immediately headed t... Read more

Incident date: Oct 1, 2025

My driver windshield wiper stop working when driving. It was snowing out and it stopped working. Dealership has been notified. Put myself and my children in the car at risk because I was unable to see out the window. There was no warning light that came on, did not smell differently, just stopped wo... Read more

Incident date: Feb 16, 2026

Safety Concern – Steering Instability / Death Wobble – 2021 Jeep Wrangler Sahara To Whom It May Concern, I own a 2021 Jeep Wrangler Sahara with approximately 30,000 miles. I am writing to formally document and request a resolution for a recurring and severe steering instability commonly referre... Read more

Incident date: Dec 30, 2025

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Incident date: Dec 30, 2025

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Incident date: Feb 5, 2026

ICCU failure

Incident date: Jan 16, 2026

It has been 7months since I bought my truck. STILL I have an open safety recall that hasn’t been fixed since no parts are available. I live in the Midwest and bought a ram truck just for the snow and conditions. I’ve been stuck more this winter than ever due to this abs recall. It takes away tra... Read more

Incident date: Jan 29, 2026

Sync screen, music, and charging are all dead. I think it’s the apid

Incident date: Jan 21, 2026

I purchased this vehicle on December 26, 2025 from an authorized Mercedes-Benz dealership. Shortly after the purchase, I discovered an issue related to the airbag system, which indicates a potential safety defect. At the time of purchase and during the test drive, the vehicle was already turned on,... Read more

Incident date: Jan 15, 2026

A barring in the CVT transmission went out and I was told by the dealer I need to replace the transmission. This is a common failure with this vehicle

Incident date: Jan 15, 2026

The contact owned a 2023 Jeep Wrangler. The contact stated that while her husband was driving through an intersection at 40 MPH, another driver ran a stop light and crashed into the front driver's side of the vehicle. The other driver's vehicle went underneath the contact's vehicle as the contact's ... Read more

Crash 2 injured

Incident date: Jan 15, 2026

The contact owns a 2015 Audi A3. The contact stated that on several occasions, while adding fuel to the vehicle, there was a clicking sound before the fuel started spilling onto the ground from the filler neck. The vehicle was not diagnosed or repaired; however, the dealer stated that the failure mi... Read more

Showing 50 of 383 complaints.

NHTSA Safety Ratings, 2022 POLESTAR POLESTAR 2

2022 Polestar Polestar 2 5 HB FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	5 / 5 ★★★★★
Rollover Risk	8.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2022 POLESTAR POLESTAR 2

117 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	17
350000 EQUIPMENT	16
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	8
980000 UNKNOWN OR OTHER	7
353000 EQUIPMENT:ELECTRICAL	6
118000 ELECTRICAL SYSTEM:SOFTWARE	6
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	6
020000 SUSPENSION	5

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

350000 EQUIPMENT

This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.

100000 POWER TRAIN

This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

980000 UNKNOWN OR OTHER

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

110000 ELECTRICAL SYSTEM

This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles

110000 ELECTRICAL SYSTEM

This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available.

280100 BACK OVER PREVENTION:SOFTWARE

This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.

020000 SUSPENSION

This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Software Update Fails and VIDA Cana??t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does n

980000 UNKNOWN OR OTHER

This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.

118000 ELECTRICAL SYSTEM:SOFTWARE

This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.

210000 TRAILER HITCHES

This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.

280100 BACK OVER PREVENTION:SOFTWARE

This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: BEV IHFA Internal Processor Failure. Improved Software is now available.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.

020000 SUSPENSION

This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available.

110000 ELECTRICAL SYSTEM

This is a Technical Journal: Searching for GPS Message in DIM / CSD

100000 POWER TRAIN

This is a Technical Journal: Propulsion Message in DIM with BECM DTC P0D1800. Improved BECM (Battery Energy Control Module) software

350000 EQUIPMENT

This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.

353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.

118000 ELECTRICAL SYSTEM:SOFTWARE

This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Technical Journal: iCUP, a??Searching for GPSa?? message in DIM / CSD. Restart IHU via home button

132000 VISIBILITY:GLASS, SIDE/REAR

This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding

350000 EQUIPMENT

This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Tec

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

280100 BACK OVER PREVENTION:SOFTWARE

Polestar Software Update.

118000 ELECTRICAL SYSTEM:SOFTWARE

Polestar Software Update.

260000 FORWARD COLLISION AVOIDANCE

Forward-Looking Camera 2 (FLC2).

280000 BACK OVER PREVENTION

Forward-Looking Camera 2 (FLC2).

260000 FORWARD COLLISION AVOIDANCE

Forward-Looking Camera 2 (FLC2).

280000 BACK OVER PREVENTION

Forward-Looking Camera 2 (FLC2).

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Backup Battery DTC TCAM-U210993

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Polestar 2 Performance Software: General Info and OTA Failure Instructions

260000 FORWARD COLLISION AVOIDANCE

DIM message and DTC VCU1 U016800

353000 EQUIPMENT:ELECTRICAL

Google assistant voice commands not responding

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Backup Battery DTC TCAM-U210993

118000 ELECTRICAL SYSTEM:SOFTWARE

PS Over The Air Software Update (OTA)

353000 EQUIPMENT:ELECTRICAL

CSC Customer Symptom Codes

353000 EQUIPMENT:ELECTRICAL

Mobile data services

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

No Remote key function

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

General Radio Deviations

110000 ELECTRICAL SYSTEM

DTC SRS-B15381B High Voltage battery loop control

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DTC SRS-B15381B High Voltage battery loop control

118000 ELECTRICAL SYSTEM:SOFTWARE

software upgrade

353000 EQUIPMENT:ELECTRICAL

DTC Diagnostic Trouble Codes

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

No Remote key function

353000 EQUIPMENT:ELECTRICAL

Readded TCAM Reset Method under Service

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BEV High Voltage Battery Replacement

353000 EQUIPMENT:ELECTRICAL

Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructed

110000 ELECTRICAL SYSTEM

Footwell lights, not working after software update 2.2.

980000 UNKNOWN OR OTHER

Mandatory Tools.

980000 UNKNOWN OR OTHER

TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

New repair information under Service.

980000 UNKNOWN OR OTHER

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

980000 UNKNOWN OR OTHER

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.

980000 UNKNOWN OR OTHER

Ghost DTC in FLC2 may appear after software download.

118000 ELECTRICAL SYSTEM:SOFTWARE

Ghost DTC in FLC2 may appear after software download.

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Ghost DTC in FLC2 may appear after software download.

350000 EQUIPMENT

Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles

110000 ELECTRICAL SYSTEM

Polestar HV-Battery Claim Types

350000 EQUIPMENT

Factory Scheduled Maintenance (FSM) - Polestar 1

160000 STRUCTURE

If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.

162500 STRUCTURE:BODY:TAILGATE

If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.

100000 POWER TRAIN

Hands-Free Power Operated Tailgate.

350000 EQUIPMENT

launch Service.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

launch Service.

350000 EQUIPMENT

launch Service.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

launch Service.

190000 TIRES

Polestar Canada Winter Tires.

200000 WHEELS

Polestar Canada Winter Tires.

350000 EQUIPMENT

Polestar vehicle information, vehicle diagnostics, parts information, work

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Polestar vehicle information, vehicle diagnostics, parts information, work

021300 SUSPENSION:FRONT:SHOCK ABSORBER

suspension setting values changed.

350000 EQUIPMENT

suspension setting values changed.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Pre delivery service.

350000 EQUIPMENT

Frontseat /Squeak/ rattle.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Frontseat /Squeak/ rattle.

151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Front seat /Squeak/ rattle.

220000 SEATS

Front seat /Squeak/ rattle.

060000 ENGINE AND ENGINE COOLING

Driver may find that vehicle speed is restricted after speed restriction is removed during

162300 STRUCTURE:BODY:DOOR

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

350000 EQUIPMENT

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.

110000 ELECTRICAL SYSTEM

This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Modules to Global Battery Solutions (GBS)

350000 EQUIPMENT

This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Modules to Global Battery Solutions (GBS)

Showing 100 of 117 bulletins.

NHTSA Safety Investigations, POLESTAR POLESTAR 2

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Closed , Model Year: 2021

Loss of rear-view camera image

On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera out... age conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7, 2024, Polestar initiated Recall 24V-477 to address issues with the rear-view camera display in certain Model Year (MY) 2021-2024 Polestar 2 vehicles. According to Polestar, this failure was due to a memory allocation error in the IHU. To address this error, the remedy, provided by an over-the-air (OTA) software update , shortened the retry times of the camera streams and removed the rendering of the map in the driver display during backing events to release the graphic memory for the rear-view camera. On April 25, 2025, Polestar initiated Recall 25V-280 to address similar issues with the rear-view camera display in certain MY 2021-2025 Polestar 2 vehicles. The recall remedy consisted of an OTA software update intended to correct a synchronization error between the Parking Assist Camera (PAC) and the Infotainment Head Unit (IHU). The updated software would maintain the high-speed signal connection between the PAC and IHU, instead of toggling on and off by request. ODI has received two hundred seventy-five (275) Vehicle Owner Questionnaires (VOQ) alleging failure of the rear-view camera to display after receiving the remedy for Recall 25V-280. Consumers reported that the rear-view camera failed to display once the vehicle was initially placed in reverse, as well as losing the rear-view image while the vehicle was traveling in reverse . Failure to display the rearview image will reduce the driver’s visibility in a backing event, increasing the risk of a crash. On July 18, 2025, ODI sent Polestar an Information Request (IR) letter requesting data for vehicle production, field incidents, and any modifications related to the backup camera and its software. ODI also requested information pertaining to Polestar’s internal assessments, problem resolutions, and their assessment of the alleged defect. On September 15, 2025, Polestar issued Recall 25V-615, which sought to remedy the failure of Recall 25V-280. Polestar acknowledged that the prior remedy was insufficient and that further engineering analysis would be required for final software development and validation. Polestar worked with its supplier (Volvo) and began validation of the new software in February 2026. On April 20, 2026, Polestar released the remedy for Recall 25V-615 via an OTA software update. The update provided general stability improvements to the operating system, as well as bug fixes for the rear-view camera. Since the deployment of the 25V-615 remedy, ODI has received only 3 VOQs alleging a rear camera outage, yielding a complaint rate of 0.01% for Recall 25V-615. ODI assessed the conditions that led to the 25V-280 remedy failures and the countermeasures deployed to prevent recurrence in vehicles that received the remedy for 25V-615. To measure its efficacy, ODI analyzed materials produced by Polestar in its responses to ODI’s July 18, 2025, IR letter and additional materials Polestar furnished in response to email requests and a technical meeting in 2026.ODI also reviewed information Polestar provided in response to another IR letter NHTSA sent on March 25, 2026, requesting additional information related to the decision-making process for correcting the remedy failure of Recall 25V-280. On June 10, 2026, at the request of ODI, Polestar presented a technical briefing of the remedy for Recall 25V-615, which included both completion rates and remedy failure counts. ODI has monitored the remedy for Recall 25V-615 since April 2026 and has observed the failure rate to remain low. ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

POLESTAR POLESTAR 2 - All Years Overview

Complete safety history for the POLESTAR POLESTAR 2 across all model years (2021, 2025).

20 Total Recalls

758 Total Complaints

1 Investigations

22 Reported Crashes

12 Reported Fires

0 Reported Deaths

POLESTAR POLESTAR 2 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	2	2	View
2024	5	36	View
2023	4	144	View
2022 (current)	4	383
2021	5	193	View

Other POLESTAR Models

Model	Recalls	Complaints
POLESTAR 3	10	116	View
POLESTAR 1	8	0	View
POLESTAR	0	0	View
POLESTAR 4	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 POLESTAR POLESTAR 2

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2022 POLESTAR POLESTAR 2

Safety Technology

Technical Service Bulletins, 2022 POLESTAR POLESTAR 2

Most Affected Components

NHTSA Safety Investigations, POLESTAR POLESTAR 2

POLESTAR POLESTAR 2 - All Years Overview

POLESTAR POLESTAR 2 - Year by Year

Other POLESTAR Models