Complaint Statistics
92 total complaints
10 crashes 1 fires 10 injuries
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 10 |
| STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 9 |
| STRUCTURE:BODY:DOOR | 6 |
| ELECTRICAL SYSTEM:IGNITION | 5 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 5 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 5 |
| AIR BAGS:FRONTAL | 5 |
| SEATS | 4 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
TL* THE CONTACT OWNS A 1995 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
THE SEAT BACK RECLINER BOLT BROKE. *MR WHILE DRIVING IN A SNOW STORM THE DRIVER'S SEAT BACK COLLAPSED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED IT ONTO THE SIDE OF THE ROAD. THE VEHICEL WAS TAKEN TO THE DEAER WHO INFORMED THE CONSUMER THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. *NM
REAR WIPER INOPERATIVE, AIRBAG LIGHT ON
REAR WIPER INOPERATIVE, AIRBAG LIGHT ON
ENGINE DIES WITHOUT WARNING WHILE IN MOTION. TODAY, IT QUIT IN HEAVY TRAFFIC NEARLY RESULTING IN AN ACCIDENT. VEHICLE HAS 150K MILES. *AK THE STALLS USUALLY OCCUR UPON LETTING UP ON THE ACCELERATOR PEDAL. IT WILL NORMALLY RESTART IMMEDIATELY, BUT TO CONTINUE RUNNING THE ACCELERATOR NEEDS HELD DOWN TO HOLD THE ENGINE A LITTLE ABOVE IDLE SPEED - YOU HAVE TO DRIVE WITH TWO FEET. NO ERROR CODES ARE RECORDED, SO ASSUMED MECHANICAL FAILURE WAS OCCURING. THERE WAS NO SPUTTERING, LIKE A FUEL PUMP FAILING WOULD CAUSE. REPLACED FUEL FILTER AND PRESSURE REGULATOR, BUT DID NOT RESOLVE THE PROBLEM. REPAIR SHOPS CAN ONLY GUESS AT THE CAUSE.
THE FRAME WHERE THE DRIVER'S DOOR IS ATTACHED IS CRACKING AROUND THE BOTTOM HINGE . THE DOOR HAS DROPPED DOWN A LITTLE. IT SEEMS TO BE AFFECTING THE LATCH. *LA
WHILE DRIVING THERE WAS CLANKING NOISE FROM THE AUTO TRANSMISSION, AND THE VEHICLE WOULDN'T SHIFT GEARS. PER DEALERSHIP THE TRANSMISSION FAILED.
VEHICLE INVOLVED IN COLLISION AND AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. AS A RESULT THE DRIVER RECEIVED HEAD, NECK, CHEST AND BACK INJURIES. THE VEHICLE ALSO EXPERIENCED RECURRING ELECTRICAL AND TRANSMISSION PROBLEMS. THERE WERE SEVERAL REASONABLE REPAIR ATTEMPTS MADE TO HAVE THE ELECTRICAL SYSTEM AND TRANSMISSION REPAIRED. *MR *CB *NLM
Crash
1 injured
A STRESS FRACTURE HAS DEVELOPED IN THE BEAM THAT HOLDS THE BOTTOM HINGE OF THE DRIVER'S DOOR. DOOR SAGS AND WILL NOT PROPERLY SHUT.
TOTAL TRANSMISSION FAILURE. DIFFERENTIAL PIN BROKE AND CRACKED THE BELL HOUSING. FAILURE OCCURRED WITHOUT WARNING AND LESS THAN 5000 MILES AFTER REGULAR 90K TRANSMISSION SERVICE. REQUIRES COMPLETE TRANSMISSION REPLACEMENT AT EST COST OF $3,500. VEHICLE HAS BEEN METICULOUSLY MAINTAINED WITH VERY LIGHT DUTY USE. CATASTROPHIC FAILURE OF THIS COMPONENT IS UNWARRANTED FOR WELL MAINTAINED VEHICLE OF THIS AGE.
SHE WAS TRAVELING ABOUT 60MPH ON HIGHWAY THE VEHICLE BECAME HARD TO STEER. SHE LOST CONTROL OF THE VEHICLE PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
WHEN BRAKES ARE APPLIED IN A SUDDEN / EMERGENCY STOP. CONSUMES STATES THAT THE VEHICLE HAS A EXTENED STOPPING DISTANCE BEFORE STOPPING. DEALER NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. MR
PAINT HAS PEELED ON ROOF AND LIFT GATE, DOWN TO BARE METAL.*JB
SLIDING PASSENGER DOOR ON DRIVER'S SIDE HAS OPENED TWICE WHILE DRIVING, WILL NOT SHUT ALL THE WAY. DEALER HAS REPAIRED BOTH SLIDING DOORS, BUT PROBLEM STILL OCCURS. *AK THE DRIVERS SIDE DOOR DOES NOT SHUT AT ALL. THE LATCH DOES NOT CONNECT TO THE DOOR. AS CONSUMER DRIVES THE DOOR SWINGS OPEN. THE SLIDING SIDE DOOR OPENS IN MOTION ALSO. THE LATCH IS NOT CONNECTING, CONSUMER STATES ON THE FORM THAT THERE WAS A CRASH AND TWO PEOPLE WERE INJURED, HOWEVER DOES NOT GIVE ANY INFORMATION REGARDING THIS. *JG
2 injured
WHILE CLOSING SLIDING DOOR CAME OFF TRACK DUE TO HINGE FAILURE. DEALER CONTACTED. PLEASE ADD VIN. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WELD OF DRIVER'S DOOR BOTTOM HINGE BROKE. WHILE BEING REPAIRED MECHANIC NOTICED THAT WELD ON THE TOP HINGE WAS FRACTURED AS WELL.*AK
SUBSTANTIAL TREAD LEFT, BLOWOUT RESULTED WHILE TRAVELING, OTHER TIRES HAD SIMILAR INNER CRACKS, BOTH LINES OF CRACKS DEVELOPED ON THE WHITE WALL SIDE.
THIS VEHICLE WAS CONVERTED FOR MY DISABLED DAUGHTER'S USE, BY DRIVING SPECIALTIES.EVERY EVENT WAS REPORTED TO THEN AND MOST TO CHRYSLER,ALSO.FROM THE BEGINNING IT HAS PLAGUED US WITH ELECTRICAL AND FUEL DEFECTS.WE CAN NOT USE THIS VEHICLE.IT IS TOO DANGEROUS.I WOULD LIKE SOME ADVICE/ACTION,FROM THE GOVERNMENT.I WILL EMAIL YOU THE 8 PAGES OF DETAILED EVENTS. THANK YOU.
THIS VEHICLE WAS CONVERTED FOR MY DISABLED DAUGHTER'S USE, BY DRIVING SPECIALTIES.EVERY EVENT WAS REPORTED TO THEN AND MOST TO CHRYSLER,ALSO.FROM THE BEGINNING IT HAS PLAGUED US WITH ELECTRICAL AND FUEL DEFECTS.WE CAN NOT USE THIS VEHICLE.IT IS TOO DANGEROUS.I WOULD LIKE SOME ADVICE/ACTION,FROM THE GOVERNMENT.I WILL EMAIL YOU THE 8 PAGES OF DETAILED EVENTS. THANK YOU.
DANGEROUS EXPLOSION OF TIRE WHILE DRIVING. COULD HAVE KILLED IF ON HIGHWAY. TIRE EXPLODED ALL AROUND SIDE ON THE OUTSIDE. THIS WAS A NEW MICHELIN TIRE BOUGHT 11/6/01 AT COSTCO, DRIVEN A LITTLE MORE THAN 4000 MILES. VERY SCARY. COULD HAVE RESULTED IN FATALITIES. I HAVE TAKEN PICTURES OF THE EXPLODED TIRE. BOUGHT MICHELIN BRAND BECAUSE OF PERCEIVED QUALITY & TRUST. BOUGHT A MORE EXPENSIVE MODEL. YET EXPLODED & RIPPED ALL AROUND SIDE OF TIRE.*AK (TIRESIZE: P205/70R15)
I HAVE TRIED TO REPORT THAT THE ABS FRONT AXLES HAD TO BE REPLACED AGAIN AT 106,000 MILES ( A 20,000 MILE INTERVAL) SINCE THE ORIGINAL WAS REPLACED BUT YOUR FORMS DO NOT ALLOW FOR ANOTHER FAILURE OF THE SAME PROBLEM.
WHILE BACKING OUT OF PARKING SPACE CONSUMER HEARD A SOUND FROM BACK END OF CAR. WHEN PUTTING IT IN DRIVE VEHICLE ACCELERATED AND RAN INTO A WALL. *AK
Crash
WHILE BACKING OUT OF PARKING SPACE CONSUMER HEARD A SOUND FROM BACK END OF CAR. WHEN PUTTING IT IN DRIVE VEHICLE ACCELERATED AND RAN INTO A WALL. *AK
Crash
WHILE VEHICLE WAS PARKED OVER NIGHT POWER MIRROR SWITCH ON DRIVER'S DOOR BECAME EXTREMELY HOT AND MELTED PLASTIC, CAUSING RADIO/ INTERIOR LIGHTS, AND POWER DOOR LOCKS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE VEHICLE WAS PARKED OVER NIGHT POWER MIRROR SWITCH ON DRIVER'S DOOR BECAME EXTREMELY HOT AND MELTED PLASTIC, CAUSING RADIO/ INTERIOR LIGHTS, AND POWER DOOR LOCKS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE VEHICLE WAS PARKED OVER NIGHT POWER MIRROR SWITCH ON DRIVER'S DOOR BECAME EXTREMELY HOT AND MELTED PLASTIC, CAUSING RADIO/ INTERIOR LIGHTS, AND POWER DOOR LOCKS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHILE VEHICLE WAS PARKED OVER NIGHT POWER MIRROR SWITCH ON DRIVER'S DOOR BECAME EXTREMELY HOT AND MELTED PLASTIC, CAUSING RADIO/ INTERIOR LIGHTS, AND POWER DOOR LOCKS TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE BOLT SHEARED SUDDENLY AND THE HATCH FELL. ALMOST HIT SOMEONE. *AK
CONSUMER STATES WHILE DRIVING ON HIGHWAY, THERE WAS A LOUD NOISE THAT SOUNDED LIKE A MINI EXPLOSION, CONSUMERS WIFE TURNED AROUND AND SAW THAT THE REAR WINDOW OF THE VEHICLE HAD SHATTERED.(OHIO TRAFFIC CRASH REPORT #10-90-362) *JB
DRIVER'S DOOR HINGES SEPARATE FROM THE SHEET METAL OF DOOR. THIS CAUSES DOOR TO SAG AND NOT TO LATCH, DOOR WILL NOT STAY SHUT. DOOR HAS OPENED WHILE DRIVING. DOOR HAS BEEN REPAIRED ONCE, SHEET METAL ADDED, METAL IS TOO WEAK TO HOLD WEIGHT OF DOOR.*AK *YH
DRIVER'S SIDE DOOR HINDGE IS INSUFFICIENT, CAUSING DOOR TO FALL OFF. DEALER HAS REPAIRED VEHICLE PRIOR TO THIS INCIDENT. PLEASE PROVIDE FURTHER INFORMATION.*AK
TREAD SEPARATED FROM THE TIRE WHILE TRAVELLING ON ILL TOLL 94. WIFE PREGNANT, HER NEPHEW AND HIS GIRLFRIEND WERE WITH US. IT SCARED THE HELL OUT OF ALL OF US. I HAVE DAMAGE THAT FIRESTONE IS GIVING ME THE RUN-AROUND ON HOW TO MAKE A CLAIM WITH THEM. THE FIRESTONE DEALER IN HOMEWOOD, ILL REFUSED TO REPLACE THE TIRE, AND SINCE I WAS OUT OF TOWN I PAID FOR A REPLACEMENT THAT I FEEL I SHOULD NOT HAVE. IT IS OBVIOUSLY A TREAD SEPARATION (I KEPT THE OLD TIRE AND TOOK PHOTO'S) I SHOWED THEM THE TIRE AND THEY AGREED THAT IT WAS "INTERESTING" BUT SINCE IT WAS NOT ON "THE LIST" NO REPLACEMENT. A MIDAS TECHNICIAN TOLD ME TODAY THAT ANOTHER FIRESTONE TIRE ON THE VEHICLE IS ABOUT TO DO THE SAME THING. *AK (DOT NUMBER: VDMO41A487 TIRESIZE: P205/70R15)
I TOOK THE CAR TO ANOTHER CHRYSLER DEALER IN MD. THE SERVICE DEPARTMENT HAS SEEN IT BEFORE, SAID IT MIGHT FALL UNDER THE RECALL. I ASKED IF THE AIRBAG COULD JUST BE DISABLED AND THE WIPER MADE TO WORK IF IT DIDN'T FALL UNDER THE RECALL AND THEY SAID THEY WEREN'T ALLOWED TO DO THAT. CURRENTLY I AM HAVING TO RENT A CAR UNTIL THEY CAN DIAGNOSE THE PROBLEM.*AK
WE HAVE INFORMED DEALER OF PROBLEM WITH VAN DIENG. HAVE HAD IT WORKED ON OR LOOKED AT AT LEAST 5 TIMES. WHEN MECHANICS HAVE HAD IT THEY SAY THAT ITS OK THEN WE GET IT DOWN THE ROAD IT DIES IN TRAFFIC . HAVE MADE REAPIRS OF AT LEAST $500 ON IT NEVER FIXING THE PROBLEM. WAS TOLD BY DEALER THAT IT HAD BEEN TUNE UP AND TAKEN CARE OF WELL BY FORMER OWNERS, BUT FIRST MECHANIC SAID SAME FILTERS AND PLUGS WERE ON IT SINCE IT WAS NEW, ACTUALLY WANTED TO FRAME THE FUEL FILTER IT WAS SO DIRTY NEVER SEEN ONE THAT BAD BEFORE! SECOND MECHANIC SAID IDOL BOX, AND FIXED THAT ON THE WAY HOME DIED AT LEAST 3 TIMES AGAIN . CALLED CHRYSLER CUSTOMER HOTLINE WOULDNT HELP US. WENT TO A CHRYSLER DEALER AND THEY SAID THEY HAD A VAN -SAME YEAR- SAME TYPE- IN THER FEW DAYS EARLIER WITH THE SAME PROBLEM AND COULD NOT FIGURE OUT WHAT WAS CAUSING THE OTHER PERSONS VAN TO DIE EITHER AND SAID HE THINKS IT MAY BE A DEFECT. WE HAVE ALREADY HIT A SMALL LOW WALL WHEN THE VEHICLE DIED BECAUSE THERE IS NO STEERING OR BRAKES AND ARE AFFRAID WE ARE GONNA GET SERIOUSLY HURT IT IF DIES IN HEAVY TRAFFIC.*AK
Crash
WHILE DRIVING AT ANY RATE OF SPEED WITHOUT AND WARNING VEHICLE WILL COMPLETELY SHUTDOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
THIS IS THE SECOND CHRYSLER MINI VAN THAT I HAVE HAD TO REPLACE THE TRANSMISSION IN IN THE LAST 12 MONTHS. I HAVE SEEN SEVERAL "FOR SALE" ADS FOR CHRYSLER MINI VANS THAT HAVE SAID "W/ RE-BUILT OR REPLACED TRANSMISSION. " *AK
CONSUMER CONTACTED DEALER IN REGARD TO A PROBLEM WITH FRONT AXLE SEAL MALFUNCTIONING. UPON INSPECTION OF AXLE, DEALER NOTICED THAT TRANSMISSION PAN HAD METAL SHAVING IN IT. ALSO, ALL MAJOR GEAR PARTS WERE MISSING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
CONSUMER CONTACTED DEALER IN REGARD TO A PROBLEM WITH FRONT AXLE SEAL MALFUNCTIONING. UPON INSPECTION OF AXLE, DEALER NOTICED THAT TRANSMISSION PAN HAD METAL SHAVING IN IT. ALSO, ALL MAJOR GEAR PARTS WERE MISSING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
DRIVER'S SEAT FRAME BROKE WHILE CONSUMER WAS DRIVING.*AK
WHILE DRIVING 35MPH ANOTHER VEHICLE RAN STOP SIGN, AND VEHICLE WAS "T" BONED. UPON IMPACT, NEITHER AIR BAGS DEPLOYED. HAD EMERGENCY ROOM TREATMENT FOR PASSENGER.*AK
Crash
1 injured
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Fire
WHILE TRYING TO BUCKLE UP SEAT BELT ON THE LEFT SIDE OF THE LAST ROW SEAT, SEAT BELT BECAME DETACHED FROM TOP BOLT. *AK
THE ABS MALFUNCTIONED, IT TAKES 10 FT BEFORE THE VEHICLE STOPS AFTER APPLYING BRAKES. YH
WHILE TRAVELING AT HWY SPEED OF 55-60 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE COMMENCED TO LOSE POWER. VEHICLE TAKEN TO DEALER AND INFORMED THAT THE PROBLEM WAS A STAUNCHION FAILURE. *AK A STAUNCHION IS LOCATED WITHIN ENGINE AND IS USED TO HOLD VALVE BRACKET THAT HOLDS ROCKER ARM. *YH
WHILE DRIVING IN HIGH ELEVATED TEMPERATURES VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD RESULT IN A CRASH. DEALER URGED CONSUMER NOT TO DRIVE VEHICLE OVER 4,000 FEET. MECHANIC SAID POSSIBLE PROBLEM WAS THE FUEL INJECTION SYSTEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING IN HIGH ELEVATED TEMPERATURES VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD RESULT IN A CRASH. DEALER URGED CONSUMER NOT TO DRIVE VEHICLE OVER 4,000 FEET. MECHANIC SAID POSSIBLE PROBLEM WAS THE FUEL INJECTION SYSTEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER TOOK CAR TO DEALER FOR AIR CONDITIONING PROBLEM. CONSUMER HAS ONLY USED AIR CONDITIONING 8 MONTHS OUT OF THE 4 YEARS. DEALER SAID THERE WAS A HOLE IN THE COIL SPRINGS.*AK
CONSUMER TOOK CAR TO DEALER FOR AIR CONDITIONING PROBLEM. CONSUMER HAS ONLY USED AIR CONDITIONING 8 MONTHS OUT OF THE 4 YEARS. DEALER SAID THERE WAS A HOLE IN THE COIL SPRINGS.*AK
5-22-99 53527 MILES. THE FRONT A/C HAD TO BE FIXED. FRONT EVAP CORE, DRIER, EVAP CORE, EVACUATE AND RECHAREG, A/C COST $522.75. NOW 1 YEAR LATER 5-16-00 63502 MILES THE A/C NEEDS REPAIR AGAIN. CONDENSER, RECEIVER/DRIER, FREON, EVAC & RECHARGE FOR A TOTAL OF $561.15. CALLED CHRYSLER 5-16-00 WILL NOT DO ANYTHING. THEY SAY IT IS MY PROBLEM, I TOLD THEM IT IS THEIRS BECAUSE THEIR ARE SO MANY PEOPLE OUT THERE LIKE ME. *AK