VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Defect Description
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence
THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
828,559 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
1,100,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
1,100,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence
PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy
DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TO
... RQUED.Read more436,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence
IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy
DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
675,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Description
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence
IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy
DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS W
... ILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.Read more321,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Defect Description
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS
... . IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.Read moreConsequence
IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy
CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.
52,719 vehicles affected
Manufacturer: CHRYSLER CORPORATION
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Defect Description
VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. I
... N A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.Read moreConsequence
IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
Remedy
CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.
689,656 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
300 total complaints
13 crashes 7 fires 26 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|
| SEAT BELTS:FRONT:ANCHORAGE | 48 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 39 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 28 |
| STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS | 10 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 7 |
| STRUCTURE:BODY:DOOR | 5 |
| AIR BAGS:FRONTAL | 5 |
| STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | 5 |
| STEERING | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
Incident date: Aug 9, 2018
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. LODI CHRYSLER JEEP DODGE RAM (1255 BECKMAN RD, LODI, CA) DIAGNOSED THAT THE ABS PUMP MODULE ASSEMBLY AND B
... RAKE ACTUATOR ASSEMBLY FAILED. THE PARTS WERE INCLUDED IN A LIFETIME CHRYSLER CUSTOMER SATISFACTION CAMPAIGN NUMBER: 682; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO HONOR THE CAMPAIGN BECAUSE THEY NO LONGER MANUFACTURED THE PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.Read more
Incident date: Oct 30, 2014
THIS VAN IS AFFECTED BY THE 96V099000 NHTSA RECALL, HOWEVER WHEN INQUIRING ABOUT GETTING THE ABS MOTOR REPLACED AT A LOCAL DEALERSHIP I WAS TOLD THAT THE PARTS ARE NO LONGER MADE TO FIX THIS ISSUE. I BELIEVE THAT CHRYSLER HAS A DUTY TO FIX THE BRAKES ON THIS VEHICLE AS DIRECTED BY THE NHTSA, PARTS
... OBSOLESCENCE DOES NOT ABSOLVE THEM FROM RESPONSIBILITY OR THE NHTSA. IF THE PARTS ARE NO LONGER AVAILABLE I REQUEST THAT CHRYSLER PURCHASE THE VAN BACK FROM ME AND HAVE IT DESTROYED, FIX THE BRAKES ACCORDING TO THE RECALL OR CONVERT THE BRAKES TO THE NON-ABS TYPE. I DO NOT UNDERSTAND HOW CHRYSLER AND THE NHTSA COULD ALLOW BENDIX (THE MANUFACTURER OF THIS RATHER PROBLEMATIC BRAKE SYSTEM) TO STOP MAKING A LIFETIME REPLACEMENT PART. THIS ISSUE CAUSES THE POWER ASSIST TO STOP WORKING, CREATES A HARD PEDAL WHICH MAKES IT IMPOSSIBLE TO DRIVE THE VEHICLE SAFELY. THIS CREATES A CONDITION WORSE THAN A VEHICLE WITH ALL MANUAL BRAKES THAT HAVE NO POWER / VACUUM ASSIST TO BEGIN WITH, WHEN TEST DRIVING THE VEHICLE IT TAKES BOTH FEET PLANTED FIRMLY ON THE PEDAL TO STOP IT. AS I HAVE NOT GOTTEN A SATISFACTORY SOLUTION THAT WAS MANDATED AND ENFORCED BY THE NHTSA, I LOOK FORWARD TO YOUR PROMPT REPLY IN THIS MATTER. *TRRead more
Incident date: Oct 30, 2014
THIS VAN IS AFFECTED BY THE 96V099000 NHTSA RECALL, HOWEVER WHEN INQUIRING ABOUT GETTING THE ABS MOTOR REPLACED AT A LOCAL DEALERSHIP I WAS TOLD THAT THE PARTS ARE NO LONGER MADE TO FIX THIS ISSUE. I BELIEVE THAT CHRYSLER HAS A DUTY TO FIX THE BRAKES ON THIS VEHICLE AS DIRECTED BY THE NHTSA, PARTS
... OBSOLESCENCE DOES NOT ABSOLVE THEM FROM RESPONSIBILITY OR THE NHTSA. IF THE PARTS ARE NO LONGER AVAILABLE I REQUEST THAT CHRYSLER PURCHASE THE VAN BACK FROM ME AND HAVE IT DESTROYED, FIX THE BRAKES ACCORDING TO THE RECALL OR CONVERT THE BRAKES TO THE NON-ABS TYPE. I DO NOT UNDERSTAND HOW CHRYSLER AND THE NHTSA COULD ALLOW BENDIX (THE MANUFACTURER OF THIS RATHER PROBLEMATIC BRAKE SYSTEM) TO STOP MAKING A LIFETIME REPLACEMENT PART. THIS ISSUE CAUSES THE POWER ASSIST TO STOP WORKING, CREATES A HARD PEDAL WHICH MAKES IT IMPOSSIBLE TO DRIVE THE VEHICLE SAFELY. THIS CREATES A CONDITION WORSE THAN A VEHICLE WITH ALL MANUAL BRAKES THAT HAVE NO POWER / VACUUM ASSIST TO BEGIN WITH, WHEN TEST DRIVING THE VEHICLE IT TAKES BOTH FEET PLANTED FIRMLY ON THE PEDAL TO STOP IT. AS I HAVE NOT GOTTEN A SATISFACTORY SOLUTION THAT WAS MANDATED AND ENFORCED BY THE NHTSA, I LOOK FORWARD TO YOUR PROMPT REPLY IN THIS MATTER. *TRRead more
Incident date: Jun 24, 2013
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SPARE TIRE FELL FROM UNDER THE VAN. *TR
Incident date: Jun 24, 2013
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SPARE TIRE FELL FROM UNDER THE VAN. *TR
Incident date: May 25, 2012
EXPERIENCED HARD BRAKE PEDAL (LOSE OF BRAKING) AND BRAKE / ABS LIGHTS ILLUMINATED ON THE DASH BOARD. THIS WAS THE SECOND FAILURE IN THE LAST TWO YEARS AFTER APPROXIMATELY 14,000 MILES OF OPERATION SINCE THE LAST REPAIR AND FOR AT LEAST THE FOURTH TIME SINCE WE HAVE OWNED THIS VEHICLE (BOUGHT NEW).
... PREVIOUS REPAIR INVOLVED REPLACEMENT OF BRAKE ACCUMULATOR, DUAL PRESSURE SWITCH, BRAKE ACTUATOR PISTON ASSEMBLY, AND THE PUMP MOTOR ASSEMBLY, THE LAST TWO OF WHICH ARE SUBJECT TO A LIFETIME RECALL. DEALER REFUSES TO REPAIR/REPLACE WARRANTED PARTS WITHOUT AGREEMENT THAT OTHER PARTS ARE REPLACED AT A COST OF APPROXIMATELY $900. GIVEN THAT IT IS LIKELY THAT WARRANTED PART FAILURES ARE LEADING TO THE FAILURE OF THE OTHER COMPONENTS AND THAT THE LAST REPAIR ONLY LASTED FOR 14,000 MILE WE REQUESTED THAT CHRYSLER COVER THE ENTIRE REPAIR. CHRYSLER REFUSED. IN ADDITION, IT HAS BEEN OUR EXPERIENCE THAT EACH TIME WE HAVE HAD THE BRAKE SYSTEM FAIL, IT HAS INCLUDED THE NEED TO REPLACE OTHER BRAKE SYSTEM COMPONENTS BEYOND THE PARTS SUBJECT TO THE LIFETIME RECALL. THUS IT WOULD APPEAR THAT THE LIFETIME RECALL SHOULD HAVE BEEN EXPANDED TO COVER ALL OF THE COMPONENTS IMPACTED BY THE FAILURE OF THE WARRANTED COMPONENTS. *TRRead more
Incident date: Apr 12, 2011
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AFTER PULLING OVER SHE NOTICED THAT THE FUEL RAIL WAS FRACTURED AND PARTIALLY HANGING FROM THE VEHICLE. IN ADDITION, THE SLIDING PASSENGER S
... IDE DOOR WOULD SPORADICALLY COME OFF TRACK AND COULD NOT BE CLOSED PROPERLY. THE DOOR WAS CLOSED USING A CORD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WOULD HAVE TO TAKE THE DOOR APART FOR REALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.Read more
Incident date: Apr 12, 2011
TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AFTER PULLING OVER SHE NOTICED THAT THE FUEL RAIL WAS FRACTURED AND PARTIALLY HANGING FROM THE VEHICLE. IN ADDITION, THE SLIDING PASSENGER S
... IDE DOOR WOULD SPORADICALLY COME OFF TRACK AND COULD NOT BE CLOSED PROPERLY. THE DOOR WAS CLOSED USING A CORD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THEY WOULD HAVE TO TAKE THE DOOR APART FOR REALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.Read more
Incident date: Apr 1, 2010
TL*THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT 35 MPH, THE CONTACT ATTEMPTED TO USE THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT NO REPAIRS WERE PERFORMED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS WERE NO LONGER AVAILAB
... LE. THE CONTACT REFERENCED RECALL 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) AS SHE FELT IT WAS RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 196,555.Read more
Incident date: May 16, 2008
TWO WEEKS AGO THE ABS AND BRAKE LIGHTS CAME ON IN MY 1992 PLYMOUTH GRAND VOYAGER MINI-VAN. AT THAT MOMENT THERE WAS NO HYDRAULIC BRAKE PRESSURE AND IT WAS VERY DIFFICULT TO CONTROL THE VAN. THE VAN WAS TOWED TO MY REGULAR, INDEPENDENT REPAIR SHOP AND THEY CHECKED THE CONDITION AND THEIR DIAGNOSTIC C
... OMPUTER ISSUED A CODED ERROR. I DISCOVERED THAT THIS ABS BRAKE WAS COVERED UNDER AN EXTENDED WARRANTY BY CHRYSLER. I TOOK THE VAN TO A NEARBY CHRYSLER DEALER AND THEY CHECKED. THE ABS LIGHT AND BRAKE LIGHT WERE OUT AT THIS TIME AND THE DEALER CHARGED FOR ONE HOUR, GAVE ME LIST OF PARTS THEY CONSIDERED MAY NEED TO BE REPLACED AND VERBALLY SAID IT MAY COST ABOUT $400 OR MORE TO FIX. THEY DID NOT ASSURE ME THAT A WARRANTY WOULD APPLY. *TRRead more
Incident date: Nov 17, 2007
MY ABS LIGHT CAME ON AND A FEW DAYS LATER MY MASTER CYLINDER FAILED RESULTING IN NO BREAKS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD FOR A TOW. I HAVE PAID TO GET REPAIRS COMPLETED. CHRYSLER TELLS ME MY CAR IS NOT COVERED BY RECALL. I DISPUTE THIS. RECALL # 96V099000. *TR
Incident date: Nov 17, 2007
MY ABS LIGHT CAME ON AND A FEW DAYS LATER MY MASTER CYLINDER FAILED RESULTING IN NO BREAKS. I WAS ABLE TO GET TO THE SIDE OF THE ROAD FOR A TOW. I HAVE PAID TO GET REPAIRS COMPLETED. CHRYSLER TELLS ME MY CAR IS NOT COVERED BY RECALL. I DISPUTE THIS. RECALL # 96V099000. *TR
Incident date: Aug 8, 2007
TRANSMISSION IS LEAKING FROM FRONT PUMP SEAL AND FROM WHAT I HAVE BEEN TOLD ALL OF THE CARAVAN,VOYAGER AND TOWN & COUNTRY'S DO THIS BECAUSE THEY WERE NOT DESIGNED CORRECTLY. *JB
Incident date: Feb 19, 2006
1992 DODGE PLYMOUTH GRAND VOYAGER LE THE STEERING WHEEL BROKE UP UNDER THE VAN WHILE I WAS DRIVING,CAUSING ME TO CRASH INTO SOME ONE ELSE VEHICLE.*JB
Crash
2 injured
Incident date: Feb 19, 2006
1992 DODGE PLYMOUTH GRAND VOYAGER LE THE STEERING WHEEL BROKE UP UNDER THE VAN WHILE I WAS DRIVING,CAUSING ME TO CRASH INTO SOME ONE ELSE VEHICLE.*JB
Crash
2 injured
Incident date: Dec 31, 2004
I HAVE A PLYMOUTH GRAND VOYAGER IN WHICH WAS INVOLVED IN AN EARLIER RE CALL FOR THE ABS BRAKES NOW THEY FAILED AGAIN*AK
Incident date: Dec 31, 2004
I HAVE A PLYMOUTH GRAND VOYAGER IN WHICH WAS INVOLVED IN AN EARLIER RE CALL FOR THE ABS BRAKES NOW THEY FAILED AGAIN*AK
Incident date: Dec 31, 2004
I HAVE A PLYMOUTH GRAND VOYAGER IN WHICH WAS INVOLVED IN AN EARLIER RE CALL FOR THE ABS BRAKES NOW THEY FAILED AGAIN*AK
Incident date: Jan 18, 1993
THE BRAKES HAVE BEEN DEFECTIVE SINCE THE CONSUMER OWNED THE VEHICLE. THE BRAKES HAVE BEEN SERVICED EVERY YEAR. CONSUMER HAS TO PRESS ON THE BRAKES WITH BOTH FEET TO STOP THE VEHICLE. THE BRAKES REMAIN DEFECTIVE.*AK
Incident date: Sep 19, 2004
TREAD SEPARATION IN TIRE. THE TIRE WAS A P205/17R15 WITH DOT U9M0 LBX2701 F01L. THE TIRE NAME WAS RESPONSE RST TOURING 2000. THE TIRE HAD 16000 MILES AND WAS ON THE VEHICLE 16 MAR 2002 TO 19 SEP 2004. THE TIRE WAS SOLD AND INSTALLED BY NTB, NATIONAL TIRE & BATTERY, STAFFORD, TX. OWNER DEDUC
... ED THE SEPARATION AFTER THE DEFECTIVE TIRE WAS ROTATED TO THE REAR OF THE VEHICLE AND LATER NOTICED THE BUMP FROM THE TREAD SEPARATION. NTB STATED THAT THE REMAINING 3 TIRES WOULD ALSO FAIL BY TREAD SEPARATION. ALL FOUR TIRES WERE REPLACED. NONE OF THE TIRES WAS REPLACED FREE OF CHARGE.Read more
Incident date: Mar 24, 2004
THE BRAKE PEDAL HAD BECAME HARD AND WOULDN'T GO DOWN WHEN DEPRESSED. THE CONSUMER COASTED THE VEHICLE INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT THE HYDRAULIC BRAKE PUMP MOTOR ASSE
... MBLY MALFUNCTIONED. ALSO, THERE WAS RECALL 96V099000 CONCERNING ANTI SKID BRAKE SYSTEM. HOWEVER, THE DEALERSHIP INDICATED THAT THIS RECALL HAD ALREADY BEEN PERFORMED. THE REMEDY FAILED, AND THE MANUFACTURER WAS NOT HONORING THE WARRANTY AS STATED IN THE RECALL, AND WERE NOT SENDING THE RECALL PART TO THE DEALERSHIP BECAUSE THE DEALERSHIP WAS UNABLE TO GET A DIAGNOSTIC TEST CODE INDICATING THAT THE RECALL PART FAILED, ALTHOUGH THE DEALERSHIP DUPLICATED THE PROBLEM , AND INDICATED THAT THE RECALL PART WAS CAUSING THE PROBLEM. *AK (THE SECOND CONSUMER: TARA BETH) *SC *JBRead more
Incident date: Nov 1, 2000
I HAD THIS VEHICLE FOR A VERY SHORT TIME WHEN I STARTED TO HAVE PROBLEMS WITH THE SLIDING DOOR NOT STAYING CLOSED. AFTER IT IS SHUT IT POPS OPEN IMMEDIATELY. I HAVE HAD THE BOLT ADJUSTED SEVERAL TIMES AND IT WOULD KEEP IT CLOSED, BUT NOT FOR LONG. AFTER IT HAD BEEN OPENED AND SHUT 2-5 TIMES IT WOULD
... AGAIN POP OPEN. THIS IS AN ON GOING PROBLEM. I HAVE PARKED THE VEHICLE AND WILL NOT DRIVE IT AND FEAR TO SELL IT DUE TO THIS MALFUNCTION OF THE SLIDING DOOR. SOMEONE SHOULD REPLACE THIS FOR FREE, BUT WHO? I AM A SINGLE MOTHER WITH 4 CHILDREN AND USED TO RELY ON A MINI-VAN.*AKRead more
Incident date: Nov 1, 2000
I HAD THIS VEHICLE FOR A VERY SHORT TIME WHEN I STARTED TO HAVE PROBLEMS WITH THE SLIDING DOOR NOT STAYING CLOSED. AFTER IT IS SHUT IT POPS OPEN IMMEDIATELY. I HAVE HAD THE BOLT ADJUSTED SEVERAL TIMES AND IT WOULD KEEP IT CLOSED, BUT NOT FOR LONG. AFTER IT HAD BEEN OPENED AND SHUT 2-5 TIMES IT WOULD
... AGAIN POP OPEN. THIS IS AN ON GOING PROBLEM. I HAVE PARKED THE VEHICLE AND WILL NOT DRIVE IT AND FEAR TO SELL IT DUE TO THIS MALFUNCTION OF THE SLIDING DOOR. SOMEONE SHOULD REPLACE THIS FOR FREE, BUT WHO? I AM A SINGLE MOTHER WITH 4 CHILDREN AND USED TO RELY ON A MINI-VAN.*AKRead more
Incident date: Apr 30, 2004
WHILE APPLYING THE BRAKE THE PEDAL WENT TO THE FLOOR WHICH CAUSED A LOSS OF BRAKING POWER. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE DUAL FUNCTION PRESSURE SYSTEM, PERTAINING TO HYDRAULIC ASSEMBLY NEEDED TO BE
... REPLACED. *LA *NMRead more
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
THEY REPAINTED THE HOOD FOR ME IF I WAS WILLING TO PAY HALF AND NOW IT IS DOING THE SAME THING ALL OVER AGAIN BUT WORST. THE WOOD PANELING ON THE SIDES IS JUST PEELING AWAY AND THE CAR LOOKS LIKE CRAP ON THE OUTSIDE BUT IS STILL RUNNING GOOD DUE TO ALL THE MONEY WE PUT INTO IT. THE BRAKES HAVE BEE
... N FIXED TWICE FOR A FAULTY SWITCH AND RELAY SWITCH DUE TO THE ABS BRAKE SYSTEM. I WAS OUT DRIVING JUST THIS PAST WEEK AND WITHOUT WARNING I LOST MY BRAKES AND I AM SUFFERING FROM MS SO I HAD A GREAT DEAL OF DIFFULTY STOPPING THE VEHCILE WITH ONE FOOT I HAD TO USE TWO FEET AND PRAYED A LOT JUST TO GET BACK HOME.Read more
Incident date: Sep 15, 2003
THEY REPAINTED THE HOOD FOR ME IF I WAS WILLING TO PAY HALF AND NOW IT IS DOING THE SAME THING ALL OVER AGAIN BUT WORST. THE WOOD PANELING ON THE SIDES IS JUST PEELING AWAY AND THE CAR LOOKS LIKE CRAP ON THE OUTSIDE BUT IS STILL RUNNING GOOD DUE TO ALL THE MONEY WE PUT INTO IT. THE BRAKES HAVE BEE
... N FIXED TWICE FOR A FAULTY SWITCH AND RELAY SWITCH DUE TO THE ABS BRAKE SYSTEM. I WAS OUT DRIVING JUST THIS PAST WEEK AND WITHOUT WARNING I LOST MY BRAKES AND I AM SUFFERING FROM MS SO I HAD A GREAT DEAL OF DIFFULTY STOPPING THE VEHCILE WITH ONE FOOT I HAD TO USE TWO FEET AND PRAYED A LOT JUST TO GET BACK HOME.Read more
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Sep 15, 2003
I WOULD LIKE TO KNOW MORE ABOUT THE RECALLS FOR THE ABOVE VEHICLE AND WHAT EXACTLY THEY COVER AND DON'T COVER AND I GO ABOUT GETTING THEM FIXED. MY CAR IS NOW IN THE SHOP FOR FAILURE OF BRAKES. WHILE I WAS OUT DRIVING THE BRAKES SUDDENLY WENT ON ME
Incident date: Feb 26, 2004
ABS FAILED WHILE I WAS DRIVING. WHEN I PUSHED ON THE BRAKES IT FELT LIKE I WAS HITITNG A ROCK . TOOK FOREVER TO STOP. VAN IS CURRENTLY AT MECHANICS. THEY SAID EGULAR BRAKES FINE WILL NOTIFY ME MONDAY WHAT PROBLEM IS WITH ABS.*AK
Incident date: Feb 26, 2004
WHILE THE VEHICLE WAS IDLING CONSUMER SMELLED A STRONG GASOLINE ODOR. CONSUMER OPENED THE ENGINE COMPARTMENT, AND OBSERVED GAS DRIPPING FROM THE FUEL RAIL. VEHICLE WAS IMMEDIATELY PARKED, AND THE MANUFACTURER WAS INFORMED.*AK *NM
Incident date: Jan 10, 2004
THE FRONT SEAT RECLINER BRACKET HAS CRACKED CAUSING A SAFETY HAZARD. THE FRONT DRIVER'S SIDE SEAT WILL NOT STAY UPRIGHT . *JB
Incident date: Dec 8, 2003
ABS PUMP FAILED WHILE DRIVING. PUMP RAN ON AND OFF. DEALER WAS SORRY, NOTHING COULD BE DONE ABOUT IT. *AK
Incident date: Jul 12, 2003
AIR BAG FAILURE. *JB
Crash
1 injured
Incident date: Jul 3, 2003
MY 1992 PLYMOUTH GRAND VOYAGER MINIVAN HAS EXPERIENCED RECURRING FAILURE OF THE ANTI-LOCK BRAKING SYSTEM. THE BRAKE SYSTEM WARNING LIGHT AND ABS WARNING LIGHT BOTH ILLUMINATED. ON OCCASION THE SYSTEM RESUMED OPERATION IF THE VEHICLE WAS TURNED OFF OR NOT DRIVEN FOR 2 OR MORE HOURS. IN MARCH OF 20
... 03 A LOCAL GARAGE DIAGNOSED THE ABS RELAY WAS NOT PROVIDING POWER TO THE ABS PUMP. THE RELAY WAS REPLACED - COST $100. DAYS LATER THE SYSTEM FAILED AGAIN. THE PUMP WOULD ONLY OPERATE IF CONNECTED TO DIRECT BATTERY VOLTAGE TO START IT RUNNING. IN LATE APRIL THE ABS PUMP WAS REPLACED BY ANOTHER LOCAL GARAGE COST OVER $500. THE SYSTEM OPERATED ANOTHER 3 WEEKS, AND THEN FAILED AGAIN, COMPLETELY FAILING DURING IN MID-JUNE. THE VAN WAS TOWED TO THE SAME GARAGE. THE TECHNICIAN IDENTIFIED THAT THE ABS RELAY COIL HAD FAILED. THE VAN IS UN-DRIVABLE BECAUSE THE ABS PUMP ALSO SUPPLIES POWER BRAKE PRESSURE. THE VAN WAS TOWED TO CHRIS LEITH DODGE IN WAKE FOREST, NC ON JULY 3, 2003 AND INSPECTED. ON JULY 11, 2003 THE SERVICE DEPARTMENT LET ME KNOW THAT THEY NEEDED THE DISTRICT MANAGER TO MAKE DETERMINATION OF RECALL WARRANTY REPAIR OF THE SYSTEM. JULY 15, 2003, THE SERVICE MANAGER AND DISTRICT MANAGER DETERMINED THAT THE PART THE TECHNICIAN IDENTIFIED AS MALFUNCTIONING (HYDRAULIC ASSEMBLY R-4683398) WAS NOT A PART OF RECALL 96V-099 # 685. THE ABS PUMP IS PART OF THE RECALL AND WAS TO BE WARRANTED FOR LIFE. THE RECALL ALSO STATES THAT REPAIRS DONE EARLIER TO THIS PART WERE TO BE REIMBURSED AS A PART OF THIS RECALL. I AWAIT INFORMATION ON HOW LONG IT WILL TAKE TO OBTAIN AND INSTALL REPAIR PARTS. THE REPAIR ESTIMATE IS $999.84. THE VAN WAS PURCHASED USED FOR $1800. REPAIRS ARE NEARING THAT VALUE. ACCORDING TO COMPLAINTS AND THE ENGINEERING EVALUATION THIS IS A RECURRING PROBLEM. I KNOW THE VAN IS NOT NEW, BUT AT LEAST IT CAN BE SAFE, OR THE PUBLIC SHOULD BE WARNED NOT TO KEEP THESE VEHICLES IN OPERATION IF CHRYSLER WILL NOT HONOR THE TERMS AND SPIRIT OF THE RECALL.Read more
WHILE DRIVING THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL UNTIL THE SPEED DECREASED AND THEN AUTOMATICALLY DEFAULTED INTO 2ND GEAR. *NLM
Incident date: May 6, 2003
THAT THE ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD, AND ALL BRAKING ABILITY WAS LOST. A DIAGNOSTIC TEST WAS PERFORMED TWICE AND IT WAS DISCOVERED THE BRAKING SYSTEM WAS DEFECTIVE. THE ABS CONTROL MODULAR, AND ACCUMULATOR NEEDED TO BE REPLACED. *JB
Incident date: Sep 29, 2000
I WAS MAKING A SLOW 90 DEGREE TURN TO THE RIGHT ONTO A DRIVEWAY WHICH WAS APPROXIMATELY 12" LOWER THAN THE ROAD I WAS ON. AS MY RIGHT WHEEL DROPPED OFF ONTO THE DRIVEWAY, WE HEARD A SHARP CRACKING NOISE. SHORTLY THEREAFTER, I NOTICED THAT THE STEERING WAS STIFF WHEN TURNING TO THE RIGHT. IT WAS TH
... E NEXT DAY , SUNDAY WHEN AS I TURNED TO THE RIGHT, WE LOST ALL OUR POWER STEERING FLUID WITH A GUSH AS THE POWER STEERING PUMP BLEW ITS FRONT MAIN SEAL DUE TO OVER PRESSURING FROM THE BROKEN RACK AND PINION. THE RACK AND PINION MAIN SHAFT WAS COMPLETELY SEVERED, IT ACTUALLY TORE OFF ITS WELDED BRACKET ON ONE SIDE AND THE HYDRAULIC CYLINDER WHICH WAS A COMPONET OF THE SYSTEM, BOUND UP AND BLEW OUT BOTH SEALS. THE MECHANIC INDICATED THAT THIS LEAD TO THE OVER PRESSURE OF THE POWER STEERING SYSTEM WHICH RESULTED IN THE PUMP BLOWING ITS MAIN SEAL. HE ALSO SAID HE FELT THE DESIGN OF THE SYSTEM )IE NOT HAVING BOTH SIDES OF THE RACK AND PINION IN HARD MOUNTS) WAS AT LEAST A PARTIAL CAUSE. ADDITIONALLY, THE MECHANIC INDICATED THAT THE RE-BUILDER TO WHOM THIS WAS TO BE SENT HAD SEEN ABOUT 10 OTHERS LIKE THIS PREVIOUSLY. HAD A TOTAL COST OF REPAIR WAS ALMOST $1,000.00. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****734343Read more
FUEL SPILLED OUT OF THE FUEL RAIL. *JB
Incident date: Jan 15, 2003
FRONT SEAT BELT RETRACTOR LOCKED ON PASSENGER SIDE - CHECKED TO SEE IF IT WAS JAMMED - NO IT'S JUST LOCKED IN A CLOSE POSITION. *NLM
Incident date: Jan 10, 2003
THE BOLT THAT HOLDS THE TENTION PULLEY ARM ON THE ENGINE, BROKE, RELEASING THE BELT FROM ALL OF THE OTHER PULLEYS. THIS CAUSED THE POWER STEERING, WATER PUMP, AND ALTERNATOR TO FAIL. THIS HAPPENED TWICE WITHIN THREE AND A HALF YEARS.
Showing 50 of 300 complaints.