2014 MERCEDES-BENZ GL350
3 recalls — 7 complaints
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
18V272000
Apr 27, 2018
SUSPENSION:FRONT
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Mati... Read more
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall i... Read more
14V158000
Mar 31, 2014
CHILD SEAT:LATCH STRAP
Defect Description
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allo... Read more
Consequence
Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Remedy
Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| STEERING | 1 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| POWER TRAIN | 1 |
ENGINE AND ENGINE COOLING
Jul 5, 2023
Incident date: Nov 5, 2022
The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the veh... Read more
POWER TRAIN
Jul 5, 2023
Incident date: Nov 5, 2022
The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the veh... Read more
UNKNOWN OR OTHER
Jun 18, 2023
Incident date: May 26, 2023
Water has accumulated into the spare wheel well twice causing my ad blue module to be submerged in water, making the system faulty, which then disables the car for use. I have a vehicle that can not start and a repair bill of over 20,000 due to the water accumulation issue. There is a separate reca... Read more
STRUCTURE:BODY
Jun 23, 2020
Incident date: Jun 22, 2020
AS I WAS DRIVING DOWN ON I-27 FROM AMARILLO TO LUBBOCK AT 70 MILES PER HOUR ON 6/22/2020 IN PLEASANT WEATHER AND NO VEHICLES EITHER IN FRONT OF ME OR BESIDE ME, THE MIDDLE PANEL OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED WITH THE GLASS SHATTERING INTO PIECES AND SOME OF THE PIECES DROPPING INTO THE ... Read more
UNKNOWN OR OTHER
Dec 18, 2018
Incident date: Dec 17, 2018
THE LANE-KEEPING ASSIST ONLY INTERMITTENTLY WORKS. ON OCCASION IT WILL ALERT AND TAKE CORRECTIVE ACTION, BUT EVEN ON SUNNY DAYS WITH CLEARLY DEMARCATED LANES, IT OFTEN DOES NOTHING. IN RESEARCHING THIS ISSUE, THERE ARE SEVERAL OTHER OWNERS WHO HAVE EXPERIENCED THIS AND HAVE SAID THE MERCEDES SERVICE... Read more
ENGINE
Jun 20, 2018
Incident date: Jun 19, 2018
HAVE A MERCEDES GL 350 WITH ONLY 63000 MILES, HAS MADE A SMALL RATTLE SOUND WHEN FIRST PURCHASED THAT I RELATED TO BEING DIESEL, RATTLE HAS GOTTEN WORSE, TOOK IN TO A MECHANIC WHO STATED TIMING CHAIN, I CALLED MY MERCEDES LOCAL DEALERSHIP AND SERVICE MANAGER STATED HE SPOKE WITH AUTO TECHNICIAN WHO ... Read more
STEERING
Sep 24, 2014
Incident date: Sep 9, 2014
POWER STEERING WENT OUT WHILE CAR WAS PARKED , DROVE CAR WITHOUT POWER STEERING FOR ABOUT 9 MILES TO GET TO SAFE PLACE. AFTER CAR WAS RESTARTED SEVERAL TIMES STEERING STARTED TO WORK FINE. TOOK CAR TO DEALER FOR CHECK OF PROBLEM BUT THEY COULDN'T TO GET IT TO FAIL AGAIN. TO RESOLVE PROBLEM MERCEDES ... Read more
MERCEDES-BENZ GL350 — All Years Overview
Complete safety history for the MERCEDES-BENZ GL350 across all model years (2010–2017).
37
Total Recalls
102
Total Complaints
0
Investigations
2
Reported Crashes
4
Reported Fires
0
Reported Deaths