2012 MERCEDES-BENZ GL350
3 recalls — 23 complaints — 28 TSBs
24V298000 Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
22V315000 May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
16V081000 Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
Complaint Statistics
23 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 13 |
| ENGINE | 3 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| SERVICE BRAKES | 1 |
| VISIBILITY/WIPER | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
POWER TRAIN
Jan 2, 2025
Incident date: Apr 16, 2024
While driving on the interstate in heavy traffic car displayed "Stop Safely - Vehicle will shut off soon" power was reduced and van started slowing down. Turning the vehicle off and on again cleared the problem. Dealer installed a software update and informed us the issue was corrected. Problem pe... Read more
ELECTRICAL SYSTEM
May 31, 2024
Incident date: Mar 31, 2024
Our nissan Sentra with 106K miles the car lost nearly all power as my son was turning onto the freeway. He could only drive 16 miles an hour and it was hopping and jumping through a 8 lane freeway/highway intersection while he tried to get into a parking lot off the road. He turned it off, waited 5 ... Read more
VISIBILITY/WIPER
Jan 30, 2024
Incident date: Jun 16, 2020
Back glass shattered while driving. 2023 Honda HR-V
SERVICE BRAKES
Sep 4, 2023
Incident date: Apr 30, 2023
Honda Pilot 2023 Elite shows 15+ error messages on the instrument panel. Messages indicate emissions systems, breaking systems, power steering and various risk mitigation systems experiencing problems resulting in reduced performance. Errors show up when the vehicle starts and are easy to reproduce.... Read more
FUEL/PROPULSION SYSTEM
Oct 24, 2022
Incident date: Oct 14, 2022
I would like to file an official complaint with Mercedes Service center prior to escalating. Due to neglection the part of your authorized dealership, I am confronted with poor and conniving customer service, strong safety concerns, and financial loss. Also, Euro Motors did not report any issues wit... Read more
SERVICE BRAKES, HYDRAULIC
Jun 7, 2022
Incident date: Dec 1, 2021
The contact owns a 2012 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags) and 22V315000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manu... Read more
AIR BAGS
Jun 7, 2022
Incident date: Dec 1, 2021
The contact owns a 2012 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 16V081000 (Air Bags) and 22V315000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manu... Read more
UNKNOWN OR OTHER
Dec 26, 2019
Incident date: Dec 26, 2019
THE STEERING WHEEL LOCK IS INOPERATIVE. THE STEERING WHEEL WILL NOT BE ABLE TO MOVE DUE TO FACT THAT THE STEERING WHEEL MODULE FAILS. ## VIN PASSED ## MERCEDES-BENZ 2012 ##
AIR BAGS
Mar 29, 2019
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED A... Read more
AIR BAGS
Mar 12, 2019
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN EUROCARS (6500 PERIMETER LOOP RD, ... Read more
ENGINE
Sep 25, 2018
Incident date: Sep 5, 2018
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350BTC. WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE APPEARED FROM THE FRONT END AND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LEFT TO COOL DOWN. THE CONTACT OPENED THE HOOD A... Read more
Fire
AIR BAGS
Jun 26, 2018
Incident date: Jun 2, 2017
I RECEIVED A LETTER FROM MERCEDES BENZ USA GIVING ME A DATE THE REPLACEMENT PARTS FOR A AIRBAG RECALL REPLACEMENT WILL BE AVAILABLE AROUND MARCH 31, 2018. IT IS JUNE 26 AND THE PARTS ARE STILL NOT AVAILABLE. WAITING FOR ALMOST 12 MONTHS TO HAVE THE AIRBAG RECALL REPLACEMENT PARTS. THIS IS A SERIO... Read more
AIR BAGS
Mar 15, 2018
Incident date: Mar 15, 2018
TAKATA RECALLS HELLO, I AM CURRENTLY STATIONED IN GERMANY AND NEED TO SHIP MY VEHICLE BACK BUT CAN'T WITH THIS OPEN RECALL WHICH WAS GENERATED AFTER DEPARTING FROM THE US. HOW DO I GET AN EXCEPTION TO THIS RECALL UNTIL THE VEHICLE ARRIVES IN THE US? THANKS, MATT
AIR BAGS
Jan 8, 2018
Incident date: Jan 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RE... Read more
AIR BAGS
Dec 26, 2017
Incident date: Jul 29, 2017
TAKATA RECALL THERE HAS BEEN NO ACCIDENT BUT IF THERE WAS IT COULD BE FATAL. I LIVE IN A HOT, HUMID AREA THAT IS SUPPOSED TO HAVE THE AIRBAG REPLACED BEFORE OTHER AREAS. MY COMPLAINT IS THE PARTS HAVE NOT BEEN ALLOCATED FOR MY CAR. NEED IT DONE!
AIR BAGS
Oct 24, 2017
Incident date: Mar 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MERCEDES-BENZ OF HENDERSON, 925 AUTO SHOW DRI... Read more
AIR BAGS
Oct 20, 2017
Incident date: Jan 1, 2017
TAKATA RECALL - I'VE SPOKEN TO THE LOCAL MERCEDES DEALERS SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE TO DATE. OF COURSE, THIS IS EXTREMELY CONCERNING GIVEN THE DEATHS THAT HAVE OCCURRED TO DATE.
ENGINE
Aug 31, 2017
Incident date: Aug 30, 2017
WHILE DRIVING BETWEEN BOISE GOING TO PORTLAND, I EXPERIENCED SUDDEN LOST OF POWER IN VERY DANGEROUS TRAFFIC SITUATION. THERE WERE A ROAD WORK AREA, I HAD SEMI-TRUCKS IN FRONT AND BEHIND ME. IT HAPPENED ON I-84W, AROUND 20 MILES OUT OF BAKER CITY OR, MY CAR IS WELL MAINTAINED AT THE DEALERSHIP BA... Read more
AIR BAGS
Jul 24, 2017
Incident date: Feb 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF ... Read more
AIR BAGS
Jun 29, 2017
Incident date: Jun 29, 2017
TAKATA RECALL IT IS UNBELIEVABLE THAT THIS RECALL IS STILL NOT RESOLVED BY MERCEDES. IT HAS BEEN MORE THAN ONE YEAR SINCE IT WAS REPORTED AND STILL NOTHING. THERE WAS SOMEONE IN CANADA THAT WANTED TO PURCHASE MY VEHICLE BUT BECAUSE OF THE RECALL IT COULD NOT BE IMPORTED.
AIR BAGS
Dec 20, 2016
Incident date: May 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T... Read more
AIR BAGS
Dec 8, 2016
Incident date: Dec 8, 2016
TAMARA RECALL. I JUST WENT TO TRADE IN MY 75K CAR FOR A NEW MERCEDES.THE SALESPERSON TOLD ME MY CAR WAS NOT WORTH BUT 16K BECAUSE THEY COULD NOT EVEN SELL MY CAR WITH THE FAULTY AIRBAGS AND THE EPA ISSUE. I WANT TO KNOW WHY MERCEDES LET ME DRIVE MY UNSAFE AND NOW VALUELESS CAR FOR 4 YEARS WITH... Read more
ENGINE
Mar 30, 2016
Incident date: Mar 2, 2016
ENGINE OIL COOLER LEACK $3500 REPAIR JOB AT MERCEDES GREENWAY HOUSTON , AIRMATIC SYSTEM MALFUNCTION, $3500 ABS SPEED SENSOR , INTAKE MANIFOLD RUNNER CONTROLL BROKEN
Technical Service Bulletins — 2012 MERCEDES-BENZ GL350
28 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 6 |
| 220000 SEATS | 3 |
| 350000 EQUIPMENT | 2 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST | 1 |
| 140000 AIR BAGS | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
SC-2022080007
Aug 25, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2012-2016 GLK-Class, E-Class, ML-Class, GLE-Class, and GL-Class (204, 212 and166 platforms) vehicles, an incorrect
NCU to Dealershi
Jan 6, 2021
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ?590 Mar
NCU-2020110011
Nov 11, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI82.20-P-070189
Jan 14, 2020
330000 INTERIOR LIGHTING
Retrofitted front door exit lamps with logo projection flicker
LI82.20-P-070189
Jan 14, 2020
162300 STRUCTURE:BODY:DOOR
Retrofitted front door exit lamps with logo projection flicker
LI8330P0496447
Nov 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
No cooling output, fault code 9006 stored in air conditioning control unit.
LI82.10-P-064172
May 31, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamp lights up sporadically
TakataRecall
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
LI91.22-P-059988
Oct 14, 2014
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
2nd seat row Power Easy Entry function impairment of backrest folding
LI91.22-P-059388
Jul 12, 2014
220000 SEATS
Electric motor for the folding rear backrest of the 3rd seat row is inoperative or makes noises during adjustment
LI91.12-P-059378
Jul 9, 2014
220000 SEATS
The release loop of the Easy Entry seat in the 2nd seat row is awkward to operate as it is difficult to access
LI01.30-P-058630
Mar 21, 2014
110000 ELECTRICAL SYSTEM
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI01.30-P-058630
Mar 21, 2014
070000 FUEL SYSTEM, GASOLINE
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-press
LI30.20-P-058689
Mar 13, 2014
110000 ELECTRICAL SYSTEM
ESP warning message in instrument cluster. One of the fault codes C219700 or 630900 is logged in the ESP control unit (N30/4).
LI54.71-P-056477
Feb 25, 2014
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Assist inoperative.
LI30.30-P-055823
Feb 11, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
LI30.30-P-055823
Feb 11, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
MERCEDES-BENZ GL350 — All Years Overview
Complete safety history for the MERCEDES-BENZ GL350 across all model years (2009–2017).
24
Total Recalls
103
Total Complaints
0
Investigations
2
Reported Crashes
4
Reported Fires
0
Reported Deaths