2011 MERCEDES-BENZ GL350
7 recalls — 25 complaints
24V298000
Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
24V298000
Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
24V298000
Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
22V315000
May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
22V315000
May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
22V315000
May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
16V081000
Feb 11, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Mati... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-637... Read more
Complaint Statistics
25 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 9 |
| ENGINE | 6 |
| SERVICE BRAKES | 3 |
| SUSPENSION | 2 |
| STEERING | 1 |
| SEAT BELTS | 1 |
| UNKNOWN OR OTHER | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
SERVICE BRAKES
Mar 24, 2025
Incident date: Mar 21, 2025
- The hard brake lines from the going to the rear axle ruptured during light braking. The corroded sections have been removed and are available. - I had no indication of a problem until I went to stop the vehicle. I was able to slow the vehicle down but could not keep it from moving forward with ou... Read more
SERVICE BRAKES, HYDRAULIC
Dec 12, 2024
Incident date: Dec 12, 2024
The contact owns a 2011 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a rea... Read more
SERVICE BRAKES
Sep 11, 2023
Incident date: Aug 31, 2023
Brakes pipe lines
ENGINE
Mar 20, 2023
Incident date: Mar 6, 2023
The contact owns a 2011 Mercedes-Benz GL350. The contact stated that the dealer had previously serviced the vehicle under an unknown diesel emission recall; however, the failure occurred after the recall repair was performed with the check engine warning light illuminated. The contact stated that wh... Read more
BACK OVER PREVENTION: WARNINGS
Jul 19, 2022
Incident date: Mar 27, 2020
Malfunction with the air suspension. The vehicle is currently lowered and will not rise which is causing the tires to sit in a bent position and a horrible ride. The tires appear that they will detach from vehicle which is a safety risk for myself and others. After repairs from someone who present... Read more
UNKNOWN OR OTHER
Jul 19, 2022
Incident date: Mar 27, 2020
Malfunction with the air suspension. The vehicle is currently lowered and will not rise which is causing the tires to sit in a bent position and a horrible ride. The tires appear that they will detach from vehicle which is a safety risk for myself and others. After repairs from someone who present... Read more
SUSPENSION
Jul 19, 2022
Incident date: Mar 27, 2020
Malfunction with the air suspension. The vehicle is currently lowered and will not rise which is causing the tires to sit in a bent position and a horrible ride. The tires appear that they will detach from vehicle which is a safety risk for myself and others. After repairs from someone who present... Read more
SERVICE BRAKES
May 16, 2022
Incident date: Dec 16, 2021
The contact owns a 2011 Mercedes-Benz GL350. The contact stated while driving 20 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The contact then pumped the brake pedal until the vehicle responded. However, there was 20-foot stopping distance delay. T... Read more
ENGINE
Jan 4, 2022
Incident date: Dec 29, 2021
The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at approximately 25 MPH, the check engine warning light illuminated continuously. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximat... Read more
ENGINE
Dec 3, 2021
Incident date: Aug 5, 2021
The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at 20 MPH, the accelerator pedal was depressed but failed to respond, causing the vehicle to decelerate. The check engine warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to... Read more
AIR BAGS
Mar 9, 2019
Incident date: Mar 1, 2016
GOT THIS RECALL ISSUED 3 YEARS AGO,THE INFAMOUS TAKATA AIRBAG.CALLED THE DEALERS AROUND AGAIN AND AGAIN,THEY ARE SAYING NO PARTS AVAILABLE .ALWAYS THEY SAY IT S GONNA BE SOMEDAY IN THE NEAR FUTURE,NO SPECIFIC TIME OR DATES.DUE TO THE VITAL NATURE OF THIS ISSUE I CANT ACCEPT THEIR CANDOR AND LACK OF... Read more
AIR BAGS
Oct 9, 2018
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. RAY CATENA OF FREEHOLD MERCEDES-BENZ (4380 ROUTE 9... Read more
AIR BAGS
Jun 26, 2018
Incident date: Jun 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
AIR BAGS
Apr 24, 2018
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF TYSONS CORNER AT 703-442-8200 (8545 LEESBURG PIKE, VIENNA, VA 22182) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABL... Read more
AIR BAGS
Nov 2, 2017
Incident date: Mar 30, 2011
TAKATA RECALL
AIR BAGS
Nov 1, 2017
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES... Read more
SUSPENSION
Oct 26, 2017
Incident date: Oct 18, 2017
GETTING MESSAGE " MALFUNCTIONING" AND COMPRESSOR COOLING DOWN EVEN THOUGH CHANGING FRONT STRUTS AND MAKING ROARING NOISE WHEN CAR IS IDLE, AND BURNT SMELL INSIDE CAR.
AIR BAGS
Oct 23, 2017
Incident date: Feb 1, 2016
TAKATA RECALL, IT HAS BEEN OVER A YEAR AND A HALF SINCE WE'VE BEEN ADVISED OF THIS POTENTIALLY FATAL SITUATION REGARDING THE RECALL AND WE DON'T WANT TO DRIVE THE CAR BUT NEED IT. THIS IS TOO LONG TO WAIT.
AIR BAGS
Mar 10, 2017
Incident date: Feb 11, 2017
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER... Read more
AIR BAGS
Jan 20, 2017
Incident date: Jan 17, 2017
I WAS ADVISED BY MERCEDES 6 MONTHS AGO THAT MY AIR BAG IS DEFECTIVE--OR PRONE TO HAZARD IN AN ACCIDENT. THEY SAID THERE IS NO REMEDY. I WANT THE AIRBAGS DEACTIVATED BUT MERCEDES REFUSES
ENGINE
Jan 16, 2017
Incident date: Oct 16, 2016
HAD A OIL CHANGE BY MERCEDES DEALER PARK MY TRUCK FOR A FEW WEEKS WHEN I DROVE IT I HAD A OIL LEAK. I CALL MERCEDES TO REPORT IT MERCEDES HAD IT TOW IN .THEY SAY IT WAS A OIL COOLER LEAK I ONLY HAVE 48,000 MILES DON'T DRIVE IT ALL THE TIME. DIDN'T HAVE A LEAK UNTIL THE OIL CHANGE NOW THEY WANT ME... Read more
SEAT BELTS
Jul 16, 2016
Incident date: Jun 10, 2016
THE LEFT REAR PASSENGER SEAT BELT IS BROKEN. THE MECHANISM WILL NOT RETRACT. WHEN I SPOKE WITH THE MERCEDES DEALERSHIP THEY SAID THEY HAVE BEEN SEEING THIS PROBLEM, BUT THERE IS NOTHING THAT THEY CAN DO. THEY ONLY RESPOND TO RECALLS THAT NHTSA INITIATES. THEY WOULD NOT REPLACE THE BROKEN SEAT BE... Read more
ENGINE
Jun 12, 2016
Incident date: Jun 2, 2016
HELLO. MY VEHICLE HAS EXPERIENCED TWO SEVERELY ELONGATED TIMING CHAINS IN 30,000 MILES OF DRIVING. TOTAL MILES ON THE VEHICLE ARE 114,000, AND THE VEHICLE IS A 2011. I HAVE BEEN ADVISED THAT IF THE TIMING CHAIN FAILS DURING DRIVING, IT WILL CAUSE AN ENGINE STALL, AND MAY POTENTIALLY CAUSE SEIZURE OF... Read more
ENGINE
Feb 5, 2016
Incident date: Dec 16, 2015
OWN 2 MERCEDES GL350 AND E350. BOTH OF THEM ARE V6 DIESEL BLUETEC ENGINES AND BOTH HAVE LEAKING PROBLEM FROM OIL COOLER.
STEERING
Dec 30, 2013
Incident date: Jul 15, 2013
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ GL350. THE CONTACT WAS DRIVING 25 MPH AND NOTICED AN ABNORMAL GRINDING NOISE AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO A DEALER THE STEERING SYSTEM COLUMN WAS REPLACED HOWEVER, THE VEHICLE FAILURE LATER RECURRED. THE MANUFACTURER WAS NOTI... Read more
MERCEDES-BENZ GL350 — All Years Overview
Complete safety history for the MERCEDES-BENZ GL350 across all model years (2010–2017).
37
Total Recalls
102
Total Complaints
0
Investigations
2
Reported Crashes
4
Reported Fires
0
Reported Deaths