2010 MERCEDES-BENZ GL350
2 recalls — 22 complaints — 22 TSBs
24V298000 Apr 26, 2024
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brak... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. ... Read more
22V315000 May 9, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake perform... Read more
Consequence
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. O... Read more
Complaint Statistics
22 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 6 |
| ENGINE | 3 |
| SERVICE BRAKES | 2 |
| FUEL SYSTEM, DIESEL | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| STEERING:COLUMN | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
UNKNOWN OR OTHER
Aug 22, 2018
Incident date: Aug 17, 2018
THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT... Read more
STRUCTURE:BODY
Aug 22, 2018
Incident date: Aug 17, 2018
THIS VEHICLE WHICH IS THE X164 CHASSIS HAS A REAR FIXED PANORAMIC SUNROOF THAT IS MADE OUT OF POLYCARBONATE. THE POLYCARBONATE SUNROOF GLASS IS BREAKING DOWN ON THE INSIDE OF THE PANEL AND IS CRACKING. THIS POSES A SAFETY CONCERN DUE TO THE FACT THAT ONCE IT CRACKS AND DEGRADES TO A CERTAIN POINT IT... Read more
AIR BAGS
May 3, 2018
Incident date: Sep 14, 2017
TAKATA RECALL
AIR BAGS
Mar 27, 2018
Incident date: Mar 17, 2018
TL* THE CONTACT OWNED A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THEY WERE INVOLVED IN A FRONT END COLLISION WHILE DRIVING AT APPROXIMATELY 55 MPH. THE VEHICLE AIR BAGS DEPLOYED AS A RESULT THE CONTACT SUSTAINED BRUISING TO BOTH ARMS, MODERATE TO SEVERE PAIN AND A BROKEN RIGHT FOOT THAT REQUIRED... Read more
Crash
1 injured
AIR BAGS
Dec 27, 2017
Incident date: Jan 1, 2010
TAKATA RECALL AIRBAG DEFECTIVE
AIR BAGS
Nov 14, 2017
Incident date: Mar 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
AIR BAGS
Nov 7, 2017
Incident date: Nov 6, 2017
TAKATA RECALL VERY CONCERNING THAT MY CAR IS INCLUDED IN THE AIRBAG RECALL YET THE AIRBAG MFR HAS FILED FOR CHAPTER 11. I WANT THIS RESOLVED AND CORRECTED SO I CAN FEEL SAFE DRIVING MY CAR!
AIR BAGS
Aug 14, 2017
Incident date: Dec 6, 2010
TAKATA RECALL
UNKNOWN OR OTHER
Feb 3, 2016
Incident date: Jan 1, 2016
THIS CAR HAS A OIL COOLER LEAK AFTER OUR OIL CHANGE AT THE MERCEDES DEALER WE STARTED HAVING AN OIL LEAK AND THE MERCEDES DEALER TOLD US IT'S THE OIL COOLER LEAK.
ENGINE
Oct 10, 2015
Incident date: Aug 27, 2015
THE "CHECK ENGINE LIGHT" IS ON, WHEN I TOOK THE CAR TO THE DEALER, THEY TOLD, " THE AD BLUE TANK IS CORRODED." I HAVE ALWAY FUELED WITH DISEL RECOMMENDED BY MERCEDES. HOW CAN TANK GET CORRODED SO EARLY. I SUSPECT FAULTY IN THE MANUFACTURING. I REQUEST YOU TO DO NECESSARY INVESTIGATION INTO IT. I HAV... Read more
FUEL/PROPULSION SYSTEM
Oct 10, 2015
Incident date: Aug 27, 2015
THE "CHECK ENGINE LIGHT" IS ON, WHEN I TOOK THE CAR TO THE DEALER, THEY TOLD, " THE AD BLUE TANK IS CORRODED." I HAVE ALWAY FUELED WITH DISEL RECOMMENDED BY MERCEDES. HOW CAN TANK GET CORRODED SO EARLY. I SUSPECT FAULTY IN THE MANUFACTURING. I REQUEST YOU TO DO NECESSARY INVESTIGATION INTO IT. I HAV... Read more
POWER TRAIN
Aug 11, 2015
Incident date: Aug 3, 2015
AFTER A LONG TRIP WITH THE 2010 MERCEDES GL350 BLUETEC, I NOTICED FRESH OIL ON THE GARAGE FLOOR. I TOOK THE GL350 TO A LOCAL MECHANIC FOR AN OIL CHANGE THE DAY AFTER, AND THE MECHANIC NOTED THAT THERE IS SIGNIFICANT OIL UNDER THE ENGINE. FEW DAYS AFTER, CHECK ENGINE LIGHT CAME ON, AND I TOOK THE G... Read more
ENGINE
Aug 11, 2015
Incident date: Aug 3, 2015
AFTER A LONG TRIP WITH THE 2010 MERCEDES GL350 BLUETEC, I NOTICED FRESH OIL ON THE GARAGE FLOOR. I TOOK THE GL350 TO A LOCAL MECHANIC FOR AN OIL CHANGE THE DAY AFTER, AND THE MECHANIC NOTED THAT THERE IS SIGNIFICANT OIL UNDER THE ENGINE. FEW DAYS AFTER, CHECK ENGINE LIGHT CAME ON, AND I TOOK THE G... Read more
SERVICE BRAKES
Jun 23, 2015
Incident date: Dec 12, 2013
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED TWELVE TIMES PRIOR TO THIS INCIDENT. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR MALFUNCT... Read more
ELECTRICAL SYSTEM
Jun 23, 2015
Incident date: Dec 12, 2013
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL350. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED TWELVE TIMES PRIOR TO THIS INCIDENT. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR MALFUNCT... Read more
FUEL SYSTEM, DIESEL
Feb 25, 2014
Incident date: Feb 12, 2014
AFTER EXTENSIVE REVIEWS OF TDI FORUMS, COMMON RAIL FORUMS, DIESEL FORUMS I HAVE FOUND A COMMONALITY IN THE FAILURES IN THE HIGH PRESSURE FUEL PUMP (HPFP). MAINLY THOSE FAILURES WERE ATTRIBUTED TO METAL SHAVINGS/PARTICLES/RUST FOUND IN DIESEL FUEL SYSTEMS. THE FUEL LEVEL SENDING UNITS ARE USUALLY RUS... Read more
FUEL SYSTEM, DIESEL
Feb 14, 2014
Incident date: Feb 12, 2014
ABOUT A WEEK AGO I BOUGHT DIESEL FUEL FROM A TRUCK STOP IN LONG BEACH, NOT MY USUAL PURCHASE FROM MY LOCAL GAS STATION. ONE WEEK LATER I GET A MESSAGE TO CHANGE MY FUEL FILTER AND GOT A TROUBLE CODE INDICATING A LOW FUEL RAIL PRESSURE. I HAD THE FILTER CHANGED AND EXPERIENCED HARD STARTING LATER ON.... Read more
ENGINE
Sep 30, 2013
Incident date: Sep 20, 2013
I HAVE BEEN NOTICING AN INCREASING SMALL LEAK IN ENGINE OIL ON MY GARAGE FLOOR. RECENTLY I SAW A VERY LARGE PUDDLE WHILE PARKED AT A LOT AND HAD THE CAR TAKEN TO NEAREST DEALER. DEALERSHIP ADVISED REPLACING OIL COOLER AND ASSOCIATED SYSTEM PARTS. I BELIEVE IF I HAD NOT NOTICED LEAK/PUDDLE, ENGINE MA... Read more
STEERING:COLUMN
Jun 5, 2013
Incident date: Jun 1, 2011
2010 MERCEDES BENZ GL 350. CONSUMER WRITES IN REGARDS TO A FRACTURED STEERING COLUMN, WATER PUMP LEAK AND ENGINE OIL LEAK. *SMD THE CONSUMER STATED AT 11,763 THE STEERING COLUMN JACKET TUBE COVERING MOUNT FRACTURED, WHICH CAUSED BINDING AND WEAR ON THE SURROUNDING TRIM. THE COVERING AND TRIM WERE... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Jun 5, 2013
Incident date: Jun 1, 2011
2010 MERCEDES BENZ GL 350. CONSUMER WRITES IN REGARDS TO A FRACTURED STEERING COLUMN, WATER PUMP LEAK AND ENGINE OIL LEAK. *SMD THE CONSUMER STATED AT 11,763 THE STEERING COLUMN JACKET TUBE COVERING MOUNT FRACTURED, WHICH CAUSED BINDING AND WEAR ON THE SURROUNDING TRIM. THE COVERING AND TRIM WERE... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Jun 19, 2012
Incident date: Jun 9, 2012
TL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENS... Read more
SERVICE BRAKES
Jun 19, 2012
Incident date: Jun 9, 2012
TL* THE CONTACT OWNS A OWNS A 2010 MERCEDES BENZ GL350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LAMP ILLUMINATED. IMMEDIATELY AFTER THE FAILURE, THE BRAKES SEIZED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT SPEED SENS... Read more
Technical Service Bulletins — 2010 MERCEDES-BENZ GL350
22 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 4 |
| 220000 SEATS | 3 |
| 350000 EQUIPMENT | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST | 1 |
| 121000 EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
NCU-2023060005
Dec 11, 2023
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
NCU-2023060005
Dec 11, 2023
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
NCU to Dealershi
Jan 6, 2021
160000 STRUCTURE
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the ?590 Mar
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI82.20-P-070189
Jan 14, 2020
330000 INTERIOR LIGHTING
Retrofitted front door exit lamps with logo projection flicker
LI82.20-P-070189
Jan 14, 2020
162300 STRUCTURE:BODY:DOOR
Retrofitted front door exit lamps with logo projection flicker
LI8330P0496447
Nov 15, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
No cooling output, fault code 9006 stored in air conditioning control unit.
LI82.10-P-064172
May 31, 2016
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamp lights up sporadically
LI91.22-P-059988
Oct 14, 2014
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
2nd seat row Power Easy Entry function impairment of backrest folding
LI91.22-P-059388
Jul 12, 2014
220000 SEATS
Electric motor for the folding rear backrest of the 3rd seat row is inoperative or makes noises during adjustment
LI91.12-P-059378
Jul 9, 2014
220000 SEATS
The release loop of the Easy Entry seat in the 2nd seat row is awkward to operate as it is difficult to access
LI30.30-P-055823
Feb 11, 2014
270000 LANE DEPARTURE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
LI30.30-P-055823
Feb 11, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
Collision Prevention Assist (CPA) may warn for no obvious reason (optical and/or acoustic warning message).
C1A140101
Feb 11, 2014
353000 EQUIPMENT:ELECTRICAL
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon
C1A140101
Feb 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
S-SC- 2013090008
Feb 1, 2014
110000 ELECTRICAL SYSTEM
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz deal
LI27.20-P-055758
Jul 30, 2013
100000 POWER TRAIN
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
LI82.95-P-056655
Jul 12, 2013
110000 ELECTRICAL SYSTEM
Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
LI47.20-P-054958
Jul 1, 2013
070000 FUEL SYSTEM, GASOLINE
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
MERCEDES-BENZ GL350 — All Years Overview
Complete safety history for the MERCEDES-BENZ GL350 across all model years (2009–2017).
24
Total Recalls
103
Total Complaints
0
Investigations
2
Reported Crashes
4
Reported Fires
0
Reported Deaths