2015 MERCEDES-BENZ CLA250

15 recalls — 83 complaints — 87 TSBs

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Consequence

In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Remedy

MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

129 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe veh... Read more

Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

307,629 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy

307,629 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause ... Read more

Consequence

Engine damage may result in a stall, increasing the risk of a crash.

Remedy

Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for thi... Read more

857 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

83 total complaints 12 crashes 9 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	17
ENGINE	14
AIR BAGS	8
POWER TRAIN	6
ELECTRICAL SYSTEM	6
STRUCTURE:BODY	5
SERVICE BRAKES	4
VISIBILITY:SUN/MOON ROOF ASSEMBLY	4
VEHICLE SPEED CONTROL	3
SUSPENSION	3

Incident date: Oct 1, 2025

UNKNOWN- The check engine light came on and was taken for a diagnostic test and it returned a P052E code. This indicates a fault in the Positive Crankcase Ventilation Regulator Valve performance. This is a known issue with Mercedes Benz as there has been a recall for all the models except the CLA.

Incident date: Sep 11, 2025

I was driving to work on Thursday, September 11th. Suddenly, I heard a loud noise like an explosion. Upon checking, I saw that my sunroof had exploded, shattering glass everywhere. The loud noise startled me, causing me to almost have an accident. I managed to pull over, check my vehicle, and drive ... Read more

Incident date: Jul 24, 2023

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously involved in a collision, in which another vehicle crashed into the passenger's side of the vehicle, causing damage to the frame and head... Read more

Crash 1 injured

Incident date: Jul 24, 2023

Crash 1 injured

Incident date: Jul 24, 2023

Crash 1 injured

Incident date: Jul 17, 2025

Check Engine Light - Code P052E71 - Positive Crankcase Ventilation Valve Performance. The component failure can lead to increased exhaust gas emission, oil leaks, and internal engine damage resulting in unsafe operation. Yes, the problem has been confirmed by an independent certified service center.... Read more

Incident date: Jan 31, 2025

Mercedes subframes that prematurely rust or deteriorate. Mercedes has extended warranty for the mentioned parts on some models. But clearly it is not enough because more models have the same issues. This is a serious safety issues and Mercedes should have taken more responsibility.

Incident date: Feb 10, 2025

In November 2024, while at a stop, the car shut off. A few weeks later, while driving the car over speed tables/humps, the car shifted from drive into neutral. No warning or error lights appeared on the dashboard. It just showed that the car was now in neutral. I was able to shift back into drive a... Read more

Incident date: Oct 4, 2024

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the vehicle was taken to a local dealer and the vehicle starting very rather slowly. The vehicle was diagnosed however, no cause for the failure was found. The contact stated that the vehicle operated normally; however, the follow... Read more

Incident date: Oct 28, 2024

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that after the vehicle was washed at the Car Wash, the contact opened the sunroof; however, moments later while attempting to close the sunroof, the sunroof failed to close properly. The local dealer was not contacted. The vehicle was ... Read more

Incident date: Oct 2, 2024

There was a recent extended warranty issued by Mercedes-Benz to repair certain vehicle models free of charge that have a check engine light code P052E. Unfortunately my vehicle (2015 CLA 250) was not included in that recall, but the CLA250 models have the same issue and run the same risk of safety b... Read more

Incident date: Aug 23, 2024

The component that malfunctioned is the Crankcase valve. This valve malfunction has caused issues will the car is idle. The issue has been confirmed by the dealership. The issue has been inspected by the manufacturer as the manufacturer has released extended warranties on other models. The malfuncti... Read more

Incident date: Aug 23, 2024

Incident date: Jul 17, 2024

The panoramic sunroof on my 2015 Mercedes Benz CLA 250 4Matic spontaneously exploded while I was driving. It was a clear sunny day with no weather and there were no vehicles in front of me that could have kicked up a rock. It sounded like a gunshot, and I scared enough that I veered into another l... Read more

Incident date: Feb 3, 2024

Engine light come on at about 43000 miles. Code scanner is p052e. Upon research is a common problem with Mercedes and approximately $2000 dealer repair.

Incident date: Jan 8, 2024

Error code P052E, relates to Crankcase Ventilation System, that requires replacement. My vehicle is under 55,000 miles and the part should last the full life of the engine. This is faulty part that the dealership requires over $4,000 to fix.

Incident date: Sep 11, 2023

I HAVE 2 MECEDES WITH THE SAME ISSUE PER MERCEDES BENZ OF USA INSPECTION CAUSING ENGINE LIGHT TO BE TRIGGERED PER DIAGNOSIS TESTING RAN ON BOTH CARS. 2015 VIN [XXX] GLA 250 4 MATIC 2016 VIN [XXX] CLA 250 MATIC I WAS TOLD BY A MERCEDES SERVICES ADVISOR THAT BOTH CARS HAVE THE SAME ENGINE FOR A 201... Read more

Incident date: Sep 11, 2023

Incident date: May 2, 2024

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the sunroof panel was not working properly and failed to close. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact the NHTSA ... Read more

Incident date: Feb 1, 2024

The head unit for the sound system begins a reset loop when navigating radio station and/or connecting bluetooth device. Seems to be a glitch in the head unit software. This is preventing use of navigation/GPS screen, backup camera, and Bluetooth connection.

Incident date: Aug 12, 2023

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated while driving 55 MPH, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact arrived at his destination and became aware that the roof panel had detached from the vehicle. The vehicle w... Read more

Incident date: Jul 28, 2023

I was driving down the highway yesterday when my Front Stationary Sunroof Panel flew off the top of the vehicle onto ongoing traffic. I have attached a picture of the exposed panel area now that the panel is gone. Thankfully it looks like it hit the ground before it could hit another vehicle. I ca... Read more

Incident date: Jun 1, 2023

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that while driving at various speeds, the vehicle would independently shift into neutral(N). The contact also stated that the check engine warning light flashed on the instrument panel after the second failure. The contact called the d... Read more

Incident date: May 15, 2023

Normal driving, daily driver. The rubber around the inner and outer sidewalls seems soft and tears easily. I have a matching set of these tires on my car, same brand and type, 4 altogether. I have multiple large torn chucks & tears in the rubber around the sidewall of these tires. The middle section... Read more

Incident date: May 10, 2022

On May 10th while driving on I-35 Texas highway, San Antonio Texas, the panoramic sunroof of our 2015 Mercedes Benz CLA 250 completely shattered while wife driving and daughter as a passenger, they heard a big bang and suddenly pieces of shattered glass fell all over the interior some of the glass... Read more

Incident date: May 10, 2022

Incident date: Aug 15, 2022

On May 10th while driving on I-35 Texas highway, the panoramic sunroof of our 2015 Mercedes Benz CLA 250 shattered the whole panoramic sunroof, my daughter describes as some shot at the car. there was particles of glass on the driver side and passenger, very dangerous situation. She pulled over int... Read more

Incident date: Dec 13, 2021

I noticed for the last several weeks my car sometimes hesitates when I start the engine. I hadn't looked into it and wasn't sure what it could be because I changed my battery less than 2 years ago. I hoped it was a fluke or do to the increasing cold weather. Also the car occasionally shudders and he... Read more

Incident date: Dec 13, 2021

Incident date: Oct 18, 2021

Incident on 10/18/21, while coasting into a parking space, my car suddenly accelerated and smashed into a concrete wall. Damage was extensive and car was determined a loss. Service was maintained throughout ownership. There was no warning, no lights, messages, no ABS brakes. Airbag did not deplo... Read more

Crash 1 injured

Incident date: Oct 18, 2021

Crash 1 injured

Incident date: Oct 18, 2021

Crash 1 injured

Incident date: Aug 23, 2021

Inyector down after fueling gas

Incident date: Jul 28, 2021

My collision assist keeps deactivating while driving. This causes my car to go into neutral. However there is not read of an issue with my vehicle per dealership

Incident date: Jun 8, 2021

The contact owns a 2015 Mercedes-Benz CLA250. The contact received a notification for NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, she heard wind entering the vehicle and became aware that the s... Read more

Incident date: Jan 27, 2020

I checked the Carfax report for my car and there is a minor damage reported on 01/27/2020. It s not correct. My car never had any damage. Never. And there`s nothing there showing who did this report so I understand that it is a mistake and should be fixed please. Thank you.

Incident date: May 13, 2021

THE VEHICLE AFTER STARTING WOULD NOT GO INTO GEAR FROM PARK. THE MESSAGE ON THE DASH READ "SERVICE REQUIRED DO NOT SHIFT GEARS VISIT DEALER". THE VEHICLE WAS UNABLE TO BE PUT IN GEAR TO DRIVE OR NEUTRAL ONLY PARK..

Incident date: Feb 15, 2021

MY CONCERN IS BRAKE AND ROTORS. I REPLACED BRAKES A FEW MONTHS AFTER PURCHASING MY VEHICLE IN 2020. MY DEALERSHIP WAS NOT HELPFUL ABOUT EXPERIENCE. I ASKED WHY BRAKES WERE NOT INSPECTED B4 PURCHASE AND AFTER SEVERAL CALLS REPAIRS WERE DONE. IT'S BEEN 1 YEAR AND VEHICLE HAS NOT BEEN DRIVEN MUCH DUE T... Read more

Incident date: Jun 15, 2020

)N 6/15/20 WHILE DRIVING TO A DOCTORS APPOINTMENT ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND IT WARNED ME TO PULL OVER IMMEDIATELY. THE VEHICLE HAD 37,800 MILES ON IT. ON DIAGNOSIS, IT WAS FOUND THAT A VALVE IN THE WATER PUMP HAD SEIZED FROM A COOLANT LEAK, PREVENTING IT FROM OPENING AND C... Read more

Incident date: Nov 24, 2020

1) THE TRUCK OPENS FOR NO REASON WHETHER THE CAR IS PARKED OR DRIVEN WITHOUT TRUNK FEATURE BEING ACTIVATED. THIS HAPPENS WHEN DRIVING DOWN A 4 LANE HIGHWAY AT NIGHT AND DAY. 2) COLLISION PREVENTION OF LIGHT DISPLAYED & WON'T GO OFF. (SEE ATTACHED). GOOGLE INDICATES THAT THE PASSENGER AIR BAG HAS A... Read more

Incident date: Nov 13, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR WHILE STATIONARY, THE TRUNK INDEPENDENTLY UNLATCHED AND OPENED WITHOUT WARNING. AN INDEPENDENT DEALER WAS CONTACTED AND THE CONTACT INFORMED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE VEHICL... Read more

Incident date: Nov 24, 2020

Incident date: Feb 5, 2019

RECEIVED LETTER 2/5/19 REGARDING TAKATA PASSENGER SIDE AIRBAG RECALL. AS OF 9/20/19, MERCEDES PROVIDED OCTOBER 2020 AS AN ETA. AS OF 9/28/20, MERCEDES CAN GIVE ME NO ESTIMATED DATES FOR REPLACEMENT. I HAVE BEEN DRIVING A KNOWN UNSAFE VEHICLE FOR 20 MONTHS WITH NO END IN SIGHT.

Incident date: Sep 4, 2020

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT COVER OF THE SUN ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING AND DAMAGED THE FRONT END OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO GAVE HER AN ESTIMATE FOR ... Read more

Incident date: Sep 1, 2020

THE COMMAND UNIT REBOOTS EVERY 2 MINUTES WITH THE CAR ON OR OFF. IT KILLS THE BATTERY. THIS IS A SAFETY ISSUE AS THE BATTERY DISCHARGES. WE HAVE SEEN DOZENS OF CUSTOMER COMPLAINTS ONLINE. MERCEDES CHARGED 157.00 AND WANTS ANOTHER 500--600 FOR DIAGNOSTICS. THE CAR HAS 52,000 MILES AND JUST WENT OUT... Read more

Incident date: Aug 15, 2020

WHILE THE VEHICLE IS STATIONARY, ENGINE OFF, ALL DOORS CLOSED, AND AFTER LOCKING THE DOOR USING THE SMART KEY LOCKING BUTTON OR THE KEYLESS LOCKING FUNCTION (TOUCHING THE DOOR HANDLE), ALL FOUR DOORS APPEAR TO BE LOCK (CAN VISIBLY SEE LOCK MOVE DOWN TO LOCK POSITION). HOWEVER, WITHOUT THE SMART KEY... Read more

Incident date: Aug 8, 2020

THE COLLISION ASSIST HAS MALFUNCTIONED SINCE I BOUGHT THIS CAR IN 2016 FROM THE MERCEDES DEALER ON CAPITAL EXPRESSWAY IN SAN JOSE. THEY WILL NOT FIX IT, THEY TURNED IT OFF AND NOW I HAVE A WARNING LIGHT THAT WILL NOT GO AWAY. BEFORE I HAD IT TURNED OFF, IT USED TO BREAK SUDDENLY AND MAKE A LOUD NO... Read more

Incident date: Jul 20, 2020

ML 250 BLU TECH DIESEL. 55,000 MILES. VEHICLE HAD BEEN PREVIOUSLY MAINTAINED ONLY BY MERCEDES BENZ AND EVERY RECOMMENDED SERVICE HAD BEEN COMPLETED TIMELY BY ONLY MERCEDES BENZ. 1 MONTH OUT OF WARRANTY AND THE CAR WAS INSPECTED BY MERCEDES 30 DAYS PRIOR AND GIVEN A CLEAN BILL OF HEALTH. NO WARNING... Read more

Showing 50 of 83 complaints.

EPA Fuel Economy — 2015 MERCEDES-BENZ CLA250

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AM7) (Front-Wheel Drive)	26.0	37.0	30.0	Premium	$2,300

CO2 Emissions: 299.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2015 MERCEDES-BENZ CLA250

87 manufacturer communications from 60 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	13
110000 ELECTRICAL SYSTEM	9
060000 ENGINE AND ENGINE COOLING	6
100000 POWER TRAIN	4
118000 ELECTRICAL SYSTEM:SOFTWARE	4
010000 STEERING	4
980000 UNKNOWN OR OTHER	4
060000 ENGINE (PWS)	3

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Various causes Up to Model year 2018 Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot

350000 EQUIPMENT

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "

206000 WHEELS:SPACE SAVER WHEEL

Spare wheel.

980000 UNKNOWN OR OTHER

Spare wheel.

020000 SUSPENSION

Vibrations/ humming when moving off or maneuvering with the wheels turned

100000 POWER TRAIN

Vibrations/ humming when moving off or maneuvering with the wheels turned

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE (PWS)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (?MY?) 2012-2015 Mercedes-Benz Model 204 and 172 vehicles (C250 and SLK250), the warranty on the camshaft adjuster will be exte

110000 ELECTRICAL SYSTEM

Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message

270000 LANE DEPARTURE

Engine diagnosis warning lamp activated - Fault code P012800

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

120000 LIGHTING (PWS)

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

162300 STRUCTURE:BODY:DOOR

Retrofitted front door exit lamps with logo projection flicker

330000 INTERIOR LIGHTING

Retrofitted front door exit lamps with logo projection flicker

070000 FUEL SYSTEM, GASOLINE

Squeaking Noise from Exhaust Gas Flap

280000 BACK OVER PREVENTION

Squeaking Noise from Exhaust Gas Flap

010000 STEERING

Replace Steering Gear Bolts

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

118000 ELECTRICAL SYSTEM:SOFTWARE

Update restraint system control unit software

350000 EQUIPMENT

Fault message "SRS - Service Required" displayed in instrument cluster and SRS lamp active

110000 ELECTRICAL SYSTEM

Audio 20: Apple CarPlay displays pixelated image

350000 EQUIPMENT

Audio 20: Apple CarPlay displays pixelated image

353000 EQUIPMENT:ELECTRICAL

Audio 20: Apple CarPlay displays pixelated image

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

100000 POWER TRAIN

7G-DCT: Scratching noise when changing gear from D to R when transmission cold.

350000 EQUIPMENT

Audio 20: Symbols in the status line in the central display can overlap

353000 EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

280000 BACK OVER PREVENTION

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

980000 UNKNOWN OR OTHER

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

350000 EQUIPMENT

The following part numbers should no longer be installed and any existing stock on hand must be returned to your facing PDC via Special Return, use Item Category SCM Authorized Part Return; include a copy of the NCA as your authorization to

138900 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

This Service Campaign has been initiated because Daimler AG (DAG) has determined that the air ducts under the instrument panel may not correspond to foot-well airflow specifications. To remedy this situation an authorized Mercedes-Benz Deal

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

350000 EQUIPMENT

MERCEDES: DETERMINATION OF A LEAKAGE AT TURBOCHARGER OIL FEED LINE, WHICH FAILS TO MEET SERIES PRODUCTION, NEEDS TO BE INSPECTED AND REPLACED, IF NECESSARY. MODEL 2015-16 190 (GTS), 205 (C-CLASS). *PE

250000 ELECTRONIC STABILITY CONTROL

MERCEDES: SOFTWARE UPDATE IS REQUIRED DUE TO NOT MEETING CURRENT PRODUCTION CONFIGURATION FOR ELECTRONIC STABILITY PROGRAM (ESP) CONTROL MODULE SOFTWARE. MODEL 2016 190. *PE UPDATED 10/9/15. *PE

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE

151300 SEAT BELTS:FRONT:RETRACTOR

XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS

151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

220000 SEATS

121000 EXTERIOR LIGHTING:HEADLIGHTS

MERCEDES: SOME VEHICLES DO NOT HAVE INSTALLED THE HEADLAMP HORIZONTAL ADJUSTMENT SEALING (SCREW) CAPS AND THEY SHOULD BE INSTALLED AT NEXT DEALER VISIT. MODEL 2015 205 (C CLASS). *PE

356000 EQUIPMENT ADAPTIVE/MOBILITY

MERCEDES: SOME VEHICLES DO NOT HAVE INSTALLED THE HEADLAMP HORIZONTAL ADJUSTMENT SEALING (SCREW) CAPS AND THEY SHOULD BE INSTALLED AT NEXT DEALER VISIT. MODEL 2015 205 (C CLASS). *PE

060000 ENGINE (PWS)

XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.

356000 EQUIPMENT ADAPTIVE/MOBILITY

MERCEDES: ON SOME VEHICLES LEFT SIDE OF ENGINE, THE HEAT SHIELD WAS MISTAKENLY INSTALLED AND CAUSES CLEARANCE CONDITION AND NEEDS TO BE REMOVED. MODEL 2015 212, 218 (E, CLS). *PE

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MERCEDES: INFORMATION PROCEDURES ON THE REPAIR AND REPLACEMENT OF THE INSTRUMENT PANEL IN DASHBOARD OF SOME VEHICLES. MODEL 2015 205 (C CLASS). *PE

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

060000 ENGINE (PWS)

Engine starts - but stops again

110000 ELECTRICAL SYSTEM

Diverse fault messages in instrument cluster. Distronic, ESP, tire pressure monitoring, engine indicator lamp Diverse CAN communication errors stored in quick test Possible malfunctions in Parktronic or Active Parking Assist. Possible m

060000 ENGINE AND ENGINE COOLING

Vehicle rocks or lurches once after sitting in park with engine running for roughly 10 minutes

350000 EQUIPMENT

Creaking noises in area of center console

060000 ENGINE AND ENGINE COOLING

Coolant warning message in the instrument cluster although the coolant level is OK

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp active - check engine light (CEL) on. The fault code P052E71 is logged in the fault memory of the engine control unit.

350000 EQUIPMENT

The center stowage compartment does on close or open smoothly.

110000 ELECTRICAL SYSTEM

ESP?, BAS, PRE-SAFE?, HOLD function, Hill-Start Assist and ESP? trailer stabilization are unavailable due to a malfunction. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may have failed or be deactivated. The

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp is active. One or more of the faults listed under 'Control unit / Fault code' relating to the throttle valve actuator (M16/6) and/or oxygen sensor (G3/1 and/or G3/2) are stored in the engine control unit.

110000 ELECTRICAL SYSTEM

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

100000 POWER TRAIN

270000 LANE DEPARTURE

Blind Spot Assist may warn for no obvious reason (visual and then acoustic warning message).

010000 STEERING

Surface damage on steering wheel trim

110000 ELECTRICAL SYSTEM

Implausible coolant warning message in instrument cluster

100000 POWER TRAIN

Transmission intermittently fails to shift, vehicle jolts in higher gears. The dual clutch transmission (DKG) control unit contains the stored FC 92177 or 92100 - The shift valve of the internal shaft has a malfunction. The commanded posi

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

022510 SUSPENSION:REAR:AXLE:SPINDLE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

130000 VISIBILITY

New roller blind with blind bearing does not fit in previous panoramic with old roof mechanisms or blind guide rails.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Parktronic inoperable.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Parktronic inoperable.

980000 UNKNOWN OR OTHER

Parktronic inoperable.

010000 STEERING

Vehicle wanders to the left or right.

MERCEDES-BENZ CLA250 — All Years Overview

Complete safety history for the MERCEDES-BENZ CLA250 across all model years (2014–2017).

359 Total Recalls

509 Total Complaints

0 Investigations

33 Reported Crashes

7 Reported Fires

2 Reported Deaths

MERCEDES-BENZ CLA250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	226	37	View
2016	102	90	View
2015 (current)	15	83
2014	16	279	View
2013	0	11	View
2012	0	9	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View