2014 MERCEDES-BENZ CLA250

6 recalls — 279 complaints — 82 TSBs

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. The affected vehicles have a fitting that connects the vacuum line to the brake booster which may break causing increased forced to b... Read more

Consequence

If the vehicles unexpectedly need increased pressure on the brake pedal to apply the brakes, there would be an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the connector end fitting at the brake booster, free of charge. The recall began July 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

10 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to ... Read more

Consequence

If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument clust... Read more

Remedy

MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007.

43 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

279 total complaints 10 crashes 6 fires 13 injuries

Top Reported Components

Component	Complaints
ENGINE	63
ELECTRICAL SYSTEM	43
VEHICLE SPEED CONTROL	36
ELECTRONIC STABILITY CONTROL (ESC)	20
UNKNOWN OR OTHER	20
POWER TRAIN	19
STEERING	11
AIR BAGS	10
FUEL/PROPULSION SYSTEM	9
STRUCTURE:BODY	7

Incident date: Jan 1, 2026

The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.

Incident date: Mar 10, 2026

The idle stop on the van will stall the vehicle. This has happened 3 separate times where the vehicle stops, then stalls when the engine tries to turn back on. This can be very dangerous, especially when trying to turn from an intersection and the vehicle stalls.

Incident date: Mar 10, 2026

My family and I were traveling from Maryland to Florida, with a planned stop in Atlanta. We were driving our 2013 BMW X5 x Drive 35i and were traveling southbound on [XXX] through Greenville, South Carolina when the incident occurred. While driving at highway speed, my husband suddenly noticed mult... Read more

Fire

Incident date: Mar 10, 2026

The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire; how... Read more

Fire

Incident date: Nov 15, 2025

I currently lease this vehicle through Volkswagen, and it's been nothing but causing me trouble. The Engine Power Control (EPC) light comes on at random, and it significantly reduces my RPMs to the point where I cannot accelerate properly on the highway or up a hill. I have almost been t-boned after... Read more

Incident date: Aug 1, 2025

P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in all the cars excluding 2014 starting at 2015 vehicles making us pay over $2000 for a fix supposed to be free being that it's all mercedes even the year before Should be a recall alo... Read more

Incident date: Aug 1, 2025

Running lights on the headlight of the truck continue to go out on the truck.

Incident date: Feb 25, 2025

The contact owns a 2020 Mitsubishi Eclipse Cross. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle hesitated, stalled, and failed to respond as needed. The contact stated that the engine was making an abnormal thumping sound. The check engine warning light wa... Read more

Incident date: Jan 23, 2025

The contact owns a 2023 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling); however, the part to do the r... Read more

Incident date: Jan 26, 2025

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more

Incident date: Jan 26, 2025

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more

Incident date: Dec 13, 2024

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH, the ABS, Transmission, and ESC warning lights illuminated. The contact had taken the vehicle to a dealer where it was diagnosed that there were several software updates available for the engine and power tr... Read more

Incident date: Oct 28, 2024

The contact owns a 2009 Ford Escape. The contact stated that while his son was operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notifie... Read more

Incident date: Sep 21, 2024

Safety Restraint System Service light alert comes on at start up. I purchased this vehicle july 20th and returned vehicle to dealer for service on sept.5. I was informed the steering wheel air bag and coil are faulty. The repair parts are on back order and would take at least 5-6 months to get. I ... Read more

Incident date: Sep 21, 2024

The contact owns a 2018 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more

Incident date: Mar 1, 2024

Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 1, 2024

Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Dec 25, 2023

The drivers side mount for the rear trailing arm has rusted to the point it may be unsafe to drive according to my mechanic. I looked online and saw that Honda has issued a recall campaign in Canada but not the US. I do know from my local dealer that Honda did have them bring in several customer car... Read more

Incident date: Jan 14, 2024

Coolant leaked into one of the Cylinders which is requiring major engine block repairs. It only has 80K miles on the car and is in great condition. No warnings happened before it almost overheated and threw a error code.

Incident date: Jan 14, 2024

While driving at speeds in excess of 40 miles per hour and while the wheel was centered, the steering would stick. This would make the minimum adjustment enough to send you from one side of the lane to the other. This made it very dangerous to drive on the highway because it was very difficult to st... Read more

Incident date: Feb 22, 2023

The engine in my 2017 Santa Fe failed without notice. Upon starting the vehicle on 12/12/23 it would not run and upon checking had burned through oil leaving none in engine. This resulted is burned out spark plugs and leaving the car no longer able to drive. I took vehicle to dealership where spa... Read more

Incident date: Dec 6, 2023

The contact's daughter owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal... Read more

Incident date: Jul 1, 2023

First the furl gage reads the wrong amount I filled up and the gauge never changed. The radio which is a known problem cuts in and out or just stops working

Incident date: Jul 18, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stat... Read more

Incident date: Sep 4, 2023

Took jeep to dealership it had 36,000 miles They worked on it for 40,000miles service And to ck wobble on jeep Mechanic took jeep for test drive it exploded luckily he new how to escape I don’t know what the cause of it was insurance are taking care of it

Fire

Incident date: May 11, 2023

3 days ago my motorcycle stayed with maximum acceleration where I had to jump off the motorcycle and let it fall to the ground the motorcycle have minor damage on body

Crash

Incident date: May 11, 2023

3 days ago my motorcycle stayed with maximum acceleration where I had to jump off the motorcycle and let it fall to the ground the motorcycle have minor damage on body

Crash

Incident date: May 11, 2023

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

Incident date: Feb 1, 2023

Power steering goes in and out

Incident date: Jan 19, 2022

While driving the transmission slips into neutral. Must come to a complete stop and turn off the car then turn it on again to shift into gear.

Incident date: Jul 31, 2022

The sunroof no longer works. Found pieces of plastic in the guide rails as the shoe horn pieces seems to be broken apart and had to force my sunroof to close and now it whistles as I am on the highway. I have seen hundreds of complains about this on the Mercedes Benz message boards

Incident date: Jul 12, 2022

my son was driving it on highway and noticed smoke and fire from rear driver side. Thankfully he was able to get car on shoulder and the whole car lit up in flame. Firefighters and Police rescued them and there was no indication on what started this fire. Police has filed report as misc that it c... Read more

Fire

Incident date: Jun 2, 2022

I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car started losing power and rolling back. I have a transmission issue they sold it this way also electrical.

Incident date: Jun 2, 2022

Incident date: Apr 1, 2022

The vehicle had been previously serviced in 2019 by a Mercedes-Benz dealership. The panel between the windshield and the panoramic sunroof was replaced due to paint issues. While driving down the highway, I heard a constant noise but was unable to locate it when driving above 60 mph, after a few mi... Read more

Incident date: Oct 29, 2021

I was driving on the highway and the front panel in between the windshield and the sunroof detached from the car and went flying. Luckily there was no one driving behind me at the time. It was previously repaired in December of 2018. I did some research and saw that my make and model car had a re... Read more

Incident date: Nov 30, 2019

Front panel deteriorate, delamination of surface over the entirety of the piece.

Incident date: Jul 20, 2021

catalytic converter Got clogged up and car would loose power and not get enough air into engine and catalytic converter right next to the turbo under the heat shield would turn glowing red causing turbo to leak it’s fluids

Incident date: Jul 14, 2021

Without warning , the vehicle started to shake uncontrollably and was unable to reach a certain speed without the tremors. Very unsafe to drive

Incident date: Jul 28, 2021

Was driving on a road with 3 lanes .I was in the right lane was switching to middle when my stering and brakes just locked up I was not able to control the car I ended up all the way in the left lane crashed into a car and ended up on the divider

Crash 1 injured

Incident date: Jul 28, 2021

Crash 1 injured

Incident date: Jul 18, 2021

The contact owns a 2014 Mercedes-Benz CLA250. The contact received notification of NHTSA campaign number: 21V197000 (Structure) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The de... Read more

Incident date: Jun 12, 2021

My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of ... Read more

Incident date: Jun 12, 2021

Incident date: Apr 30, 2021

WHILE DRIVING THE OTHER DAY I OPENED THE SUNROOF WHEN IT SUDDENLY MADE A STRANGE SOUND AND STOPPED. WHEN I TRIED TO CLOSE IT I NOTICED THAT THE LEFT SIDE WAS RAISED BUT THE RIGHT SIDE WAS DOWN. IT MADE A WHIRRING SOUND AND MOVED A LITTLE BUT REFUSED TO CLOSE. WHEN I GOT HOME AND LOOKED AT IT IT LOOK... Read more

Incident date: Apr 30, 2021

Incident date: Feb 20, 2021

WHEN I BOUGHT MY 2ND CLA, I HAVE NOTICED WHENEVER I AM DRIVING & TURN ON THE DRIVER'S HEATED SEAT, THAT IT ALWAYS BURN MY LEFT LEG, SO I WOULD ALWAYS TURN IT OFF. THIS HAS BEEN ONGOING FOR QUITE SOME TIME. FAST FORWARD TO LAST NIGHT (2/20/21), I TURNED ON MY HEATED SEATS & I SMELLED SOMETHING BURNIN... Read more

Incident date: Feb 10, 2021

WHEN ACCELERATING HARD TO OVERTAKE, THE ENGINE LURCHES, AND THE CAR FAILS TO ACCELERATE FURTHER AND SLOWS DOWN. THE ENGINE FAULT LIGHT THEN ILLUMINATES WHICH SWITCHED OFF BY ITSELF AFTER SWITCHING THE ENGINE OFF TWICE. IT SEEMS I AM NOT THE ONLY PERSON TO HAVE THIS PROBLEM AS YOU CAN SEE IN THE COMM... Read more

Incident date: Sep 1, 2020

RIGHT AIR BAG MALFUNCTION ERROR AND CHECK ENGINE LIGHT FOR CRANK CASE. THIS IS A VERY COMMON PROBLEM THAT MERCEDES EXPLAINED TO ME AND ALSO TOLD ME TO CHECK BACK FOR RECALLS BECAUSE THEIR VNI SYSTEM WILL PROBABLY SHOW ONE

Showing 50 of 279 complaints.

EPA Fuel Economy — 2014 MERCEDES-BENZ CLA250

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AM7) (Front-Wheel Drive)	26.0	37.0	30.0	Premium	$2,700

CO2 Emissions: 299.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2014 MERCEDES-BENZ CLA250

82 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	11
110000 ELECTRICAL SYSTEM	9
118000 ELECTRICAL SYSTEM:SOFTWARE	8
010000 STEERING	5
060000 ENGINE AND ENGINE COOLING	5
060000 ENGINE (PWS)	5
100000 POWER TRAIN	4
980000 UNKNOWN OR OTHER	4

220000 SEATS

Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel

060000 ENGINE AND ENGINE COOLING

Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Various causes Up to Model year 2018 Fault code P06DA00 can be disregarded if not activating the check engine light, unless ot

350000 EQUIPMENT

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is st

110000 ELECTRICAL SYSTEM

206000 WHEELS:SPACE SAVER WHEEL

Spare wheel.

980000 UNKNOWN OR OTHER

Spare wheel.

020000 SUSPENSION

Vibrations/ humming when moving off or maneuvering with the wheels turned

100000 POWER TRAIN

Vibrations/ humming when moving off or maneuvering with the wheels turned

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE (PWS)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (?MY?) 2012-2015 Mercedes-Benz Model 204 and 172 vehicles (C250 and SLK250), the warranty on the camshaft adjuster will be exte

110000 ELECTRICAL SYSTEM

Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message

270000 LANE DEPARTURE

Engine diagnosis warning lamp activated - Fault code P012800

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

340000 COMMUNICATION

Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

350000 EQUIPMENT

Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che

121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

120000 LIGHTING (PWS)

350000 EQUIPMENT

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type

162300 STRUCTURE:BODY:DOOR

Retrofitted front door exit lamps with logo projection flicker

330000 INTERIOR LIGHTING

Retrofitted front door exit lamps with logo projection flicker

280000 BACK OVER PREVENTION

Squeaking Noise from Exhaust Gas Flap

070000 FUEL SYSTEM, GASOLINE

Squeaking Noise from Exhaust Gas Flap

010000 STEERING

Replace Steering Gear Bolts

020000 SUSPENSION

Throttle lift-off clunking noises at drive shafts of front axle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Throttle lift-off clunking noises at drive shafts of front axle

118000 ELECTRICAL SYSTEM:SOFTWARE

Update restraint system control unit software

060000 ENGINE (PWS)

Update engine electronics (ME-SFI) control unit software

118000 ELECTRICAL SYSTEM:SOFTWARE

Update engine electronics (ME-SFI) control unit software

350000 EQUIPMENT

Fault message "SRS - Service Required" displayed in instrument cluster and SRS lamp active

353000 EQUIPMENT:ELECTRICAL

Audio 20: Apple CarPlay displays pixelated image

350000 EQUIPMENT

Audio 20: Apple CarPlay displays pixelated image

110000 ELECTRICAL SYSTEM

Audio 20: Apple CarPlay displays pixelated image

150000 SEAT BELTS

Seat belt extender toothed rack sluggish or makes noises

100000 POWER TRAIN

7G-DCT: Scratching noise when changing gear from D to R when transmission cold.

350000 EQUIPMENT

Audio 20: Symbols in the status line in the central display can overlap

353000 EQUIPMENT:ELECTRICAL

Audio 20: Symbols in the status line in the central display can overlap

980000 UNKNOWN OR OTHER

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Traffic information service and posibly the voice control, nonfunctional after navigation software update.

980000 UNKNOWN OR OTHER

Gasket may settle causing a slight oil leak.

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Gasket may settle causing a slight oil leak.

220000 SEATS

XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS

151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

151300 SEAT BELTS:FRONT:RETRACTOR

060000 ENGINE (PWS)

XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.

060000 ENGINE (PWS)

Engine starts - but stops again

110000 ELECTRICAL SYSTEM

Diverse fault messages in instrument cluster. Distronic, ESP, tire pressure monitoring, engine indicator lamp Diverse CAN communication errors stored in quick test Possible malfunctions in Parktronic or Active Parking Assist. Possible m

060000 ENGINE AND ENGINE COOLING

Vehicle rocks or lurches once after sitting in park with engine running for roughly 10 minutes

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117

010000 STEERING

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

Creaking noises in area of center console

060000 ENGINE AND ENGINE COOLING

Coolant warning message in the instrument cluster although the coolant level is OK

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp active - check engine light (CEL) on. The fault code P052E71 is logged in the fault memory of the engine control unit.

350000 EQUIPMENT

The center stowage compartment does on close or open smoothly.

110000 ELECTRICAL SYSTEM

ESP?, BAS, PRE-SAFE?, HOLD function, Hill-Start Assist and ESP? trailer stabilization are unavailable due to a malfunction. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may have failed or be deactivated. The

356000 EQUIPMENT ADAPTIVE/MOBILITY

XENTRY (MERCEDES): DUE TO FAULT ENTRY, BY AN OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, THE SUPPORT FUNCTIONS FAILED, BUT AVAILABLE AFTER IGNITION OFF/ON CYCLE. *PE

060000 ENGINE AND ENGINE COOLING

Engine diagnosis warning lamp is active. One or more of the faults listed under 'Control unit / Fault code' relating to the throttle valve actuator (M16/6) and/or oxygen sensor (G3/1 and/or G3/2) are stored in the engine control unit.

110000 ELECTRICAL SYSTEM

The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl

100000 POWER TRAIN

270000 LANE DEPARTURE

Blind Spot Assist may warn for no obvious reason (visual and then acoustic warning message).

010000 STEERING

Surface damage on steering wheel trim

110000 ELECTRICAL SYSTEM

Implausible coolant warning message in instrument cluster

100000 POWER TRAIN

Transmission intermittently fails to shift, vehicle jolts in higher gears. The dual clutch transmission (DKG) control unit contains the stored FC 92177 or 92100 - The shift valve of the internal shaft has a malfunction. The commanded posi

350000 EQUIPMENT

Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"

060000 ENGINE (PWS)

"MY 2014 CLA-250 CHECK ENGINE LIGHT IS ON, POSSIBILITY OF ESP WARNING MESSAGE IN THE IC MULTI-FUNCTION DISPLAY"

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

XENTRY (MERCEDES): CONTROL UNITS INSTALLED, UNDER DRIVER/FRONT PASSENGER SEAT, HAS WATER ENTERING TRAY, CAUSED BY CONDENSATION HOSE OF A/C HOUSING BEING EITHER DISLOCATED, PINCHED, CRUSHED OR LEAKING. MODEL ALL. *PE

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software update of COMAND Online control unit.

130000 VISIBILITY

New roller blind with blind bearing does not fit in previous panoramic with old roof mechanisms or blind guide rails.

118000 ELECTRICAL SYSTEM:SOFTWARE

Mobile phone cotacts are not transferred completely.

110000 ELECTRICAL SYSTEM

The COMAND unit does not start or the display remains dark.

010000 STEERING

Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).

118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Parktronic inoperable.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Parktronic inoperable.

980000 UNKNOWN OR OTHER

Parktronic inoperable.

010000 STEERING

Vehicle wanders to the left or right.

MERCEDES-BENZ CLA250 — All Years Overview

Complete safety history for the MERCEDES-BENZ CLA250 across all model years (2014–2017).

31 Total Recalls

512 Total Complaints

0 Investigations

36 Reported Crashes

9 Reported Fires

2 Reported Deaths

MERCEDES-BENZ CLA250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2017	10	37	View
2016	8	93	View
2015	7	83	View
2014 (current)	6	279
2013	0	11	View
2012	0	9	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 MERCEDES-BENZ CLA250

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2014 MERCEDES-BENZ CLA250

Technical Service Bulletins — 2014 MERCEDES-BENZ CLA250

Most Affected Components

MERCEDES-BENZ CLA250 — All Years Overview

MERCEDES-BENZ CLA250 — Year by Year

Other MERCEDES-BENZ Models