2013 MERCEDES-BENZ CLA250
0 recalls — 11 complaints — 54 TSBs
No recalls found for this vehicle.
Complaint Statistics
11 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 5 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SERVICE BRAKES | 1 |
| ENGINE | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Dec 7, 2020
Incident date: Sep 5, 2020
THE SUNROOF SOUNDS LIKE ITS COMING OUT AND LEAKING WATER
AIR BAGS
Sep 24, 2020
Incident date: Sep 30, 2013
I HAVE 2 MERCEDES, 2013 E350 CONVERTIBLE AND A 2017 E400 COUPE. BOTH PURCHASED NEW. BOTH HAVE HAD AIRBAG RECALLS FOR YEARS. DEALER SAYS THEY HAVE NO IDEA WHEN THEY WILL GET PARTS TO REPLACE. I WOULD THINK THAT MERCEDES WOULD HAVE A SOLUTION BY NOW.
AIR BAGS
Jun 19, 2020
Incident date: Jan 10, 2018
MY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD OW... Read more
ENGINE
May 6, 2020
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, ... Read more
STEERING
May 6, 2020
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, ... Read more
SERVICE BRAKES
Apr 15, 2020
Incident date: Feb 27, 2020
THE PURPOSE OF THIS CORRESPONDENCE IS TO UNDERSTAND WHAT CAUSED MY VEHICLE TO LOSE ITS BREAKING POWER AND HAVE ME ALMOST HAVE A NEAR FATAL ACCIDENT. IF I WAS NOT AN EXPERIENCED DRIVER, I MIGHT NOT BE SENDING THIS LETTER AT THIS TIME. THE INCIDENT HAPPENED ON THURSDAY MORNING, FEBRUARY 27, 2020... Read more
AIR BAGS
Apr 6, 2020
Incident date: Feb 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE... Read more
AIR BAGS
Feb 4, 2020
Incident date: Jan 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE... Read more
AIR BAGS
Dec 5, 2019
Incident date: Jan 10, 2018
I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREME... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Feb 12, 2016
Incident date: Feb 10, 2016
PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.
VEHICLE SPEED CONTROL
Feb 12, 2016
Incident date: Feb 10, 2016
PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.
Technical Service Bulletins — 2013 MERCEDES-BENZ CLA250
54 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 980000 UNKNOWN OR OTHER | 4 |
| 010000 STEERING | 4 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 060000 ENGINE (PWS) | 3 |
| 100000 POWER TRAIN | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
NCU2021090006
Sep 24, 2021
980000 UNKNOWN OR OTHER
Spare wheel.
NCU2021090006
Sep 24, 2021
206000 WHEELS:SPACE SAVER WHEEL
Spare wheel.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
NCU - Extended W
Oct 30, 2020
060000 ENGINE (PWS)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (?MY?) 2012-2015 Mercedes-Benz Model 204 and 172 vehicles (C250 and SLK250), the warranty on the camshaft adjuster will be exte
LI00.20-P-070791
Aug 28, 2020
110000 ELECTRICAL SYSTEM
Implausible "service due" instrument cluster message, head unit pop-up, or Mmc message
LI20.10-P-060902
Aug 3, 2020
270000 LANE DEPARTURE
Engine diagnosis warning lamp activated - Fault code P012800
LI82.85-P-071453
Jul 31, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.85-P-071453
Jul 31, 2020
340000 COMMUNICATION
Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
LI82.10-P-064766
Jun 30, 2020
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
350000 EQUIPMENT
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
LI82.10-P-064766
Jun 30, 2020
120000 LIGHTING (PWS)
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
LI49.10-P-064655
Nov 21, 2019
070000 FUEL SYSTEM, GASOLINE
Squeaking Noise from Exhaust Gas Flap
LI49.10-P-064655
Nov 21, 2019
280000 BACK OVER PREVENTION
Squeaking Noise from Exhaust Gas Flap
SC-2019080019
Nov 8, 2019
010000 STEERING
Replace Steering Gear Bolts
LI33 30-P-056665
Aug 5, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Throttle lift-off clunking noises at drive shafts of front axle
LI33 30-P-056665
Aug 5, 2019
020000 SUSPENSION
Throttle lift-off clunking noises at drive shafts of front axle
SC-2019040001
Apr 11, 2019
060000 ENGINE (PWS)
Update engine electronics (ME-SFI) control unit software
SC-2019040001
Apr 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Update engine electronics (ME-SFI) control unit software
LI54-18-P-069309
Feb 19, 2019
350000 EQUIPMENT
Fault message "SRS - Service Required" displayed in instrument cluster and SRS lamp active
LI8285P069318v2
Jan 30, 2019
353000 EQUIPMENT:ELECTRICAL
Audio 20: Apple CarPlay displays pixelated image
LI8285P069318v2
Jan 30, 2019
350000 EQUIPMENT
Audio 20: Apple CarPlay displays pixelated image
LI8285P069318v2
Jan 30, 2019
110000 ELECTRICAL SYSTEM
Audio 20: Apple CarPlay displays pixelated image
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI27 50-P-064440
Jul 16, 2018
100000 POWER TRAIN
7G-DCT: Scratching noise when changing gear from D to R when transmission cold.
LI82 85-P-068378
Jul 10, 2018
350000 EQUIPMENT
Audio 20: Symbols in the status line in the central display can overlap
LI82 85-P-068378
Jul 10, 2018
353000 EQUIPMENT:ELECTRICAL
Audio 20: Symbols in the status line in the central display can overlap
LI2700P0647671
Aug 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI2700P0647671
Aug 26, 2016
980000 UNKNOWN OR OTHER
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI49.10-P-060070
Oct 22, 2014
060000 ENGINE (PWS)
Engine starts - but stops again
LI54.18-P-059361
Jul 8, 2014
110000 ELECTRICAL SYSTEM
Diverse fault messages in instrument cluster. Distronic, ESP, tire pressure monitoring, engine indicator lamp Diverse CAN communication errors stored in quick test Possible malfunctions in Parktronic or Active Parking Assist. Possible m
LI27.60-P-059304
Jul 1, 2014
060000 ENGINE AND ENGINE COOLING
Vehicle rocks or lurches once after sitting in park with engine running for roughly 10 minutes
LI68.20-P-058781
Mar 31, 2014
350000 EQUIPMENT
Creaking noises in area of center console
LI20.00-P-057734
Mar 24, 2014
060000 ENGINE AND ENGINE COOLING
Coolant warning message in the instrument cluster although the coolant level is OK
LI07.70-P-058650
Mar 21, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp active - check engine light (CEL) on. The fault code P052E71 is logged in the fault memory of the engine control unit.
LI68.20-P-058749
Mar 18, 2014
350000 EQUIPMENT
The center stowage compartment does on close or open smoothly.
LI54.18-P-057974
Mar 13, 2014
110000 ELECTRICAL SYSTEM
ESP?, BAS, PRE-SAFE?, HOLD function, Hill-Start Assist and ESP? trailer stabilization are unavailable due to a malfunction. Also the adaptive brake lights, Adaptive Brake Assist and/or ATTENTION ASSIST may have failed or be deactivated. The
LI54.18-P-057927
Mar 7, 2014
060000 ENGINE AND ENGINE COOLING
Engine diagnosis warning lamp is active. One or more of the faults listed under 'Control unit / Fault code' relating to the throttle valve actuator (M16/6) and/or oxygen sensor (G3/1 and/or G3/2) are stored in the engine control unit.
LI54.15-P-057373
Feb 28, 2014
100000 POWER TRAIN
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.15-P-057373
Feb 28, 2014
110000 ELECTRICAL SYSTEM
The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possibl
LI54.70-P-058571
Feb 25, 2014
270000 LANE DEPARTURE
Blind Spot Assist may warn for no obvious reason (visual and then acoustic warning message).
LI46.10-P-057961
Feb 18, 2014
010000 STEERING
Surface damage on steering wheel trim
LI20.00-P-057734
Feb 14, 2014
110000 ELECTRICAL SYSTEM
Implausible coolant warning message in instrument cluster
LI27.60-P-058317
Feb 5, 2014
100000 POWER TRAIN
Transmission intermittently fails to shift, vehicle jolts in higher gears. The dual clutch transmission (DKG) control unit contains the stored FC 92177 or 92100 - The shift valve of the internal shaft has a malfunction. The commanded posi
GI88.40-P-057430
Feb 3, 2014
350000 EQUIPMENT
Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
LI33.30-P-056665
Jul 18, 2013
010000 STEERING
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
LI5465P056779
Jul 15, 2013
980000 UNKNOWN OR OTHER
Parktronic inoperable.
LI5465P056779
Jul 15, 2013
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
Parktronic inoperable.
LI5465P056779
Jul 15, 2013
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
Parktronic inoperable.
LI46.10-P-056468
Jul 3, 2013
010000 STEERING
Vehicle wanders to the left or right.
MERCEDES-BENZ CLA250 — All Years Overview
Complete safety history for the MERCEDES-BENZ CLA250 across all model years (2014–2017).
359
Total Recalls
509
Total Complaints
0
Investigations
33
Reported Crashes
7
Reported Fires
2
Reported Deaths