2015 MERCEDES-BENZ C400
15 recalls — 13 complaints — 77 TSBs
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
23V854000
Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
21V197000
Mar 19, 2021
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more
Consequence
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more
19V787000
Nov 1, 2019
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more
17V627000
Oct 6, 2017
AIR BAGS:FRONTAL
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
15V845000
Dec 16, 2015
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Remedy
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
15V138000
Mar 10, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly, electrical wires that connect to the fue... Read more
Consequence
If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. If the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on April 24, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this re... Read more
15V087000
Feb 11, 2015
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 vehicles manufactured from June 18, 2014, through September 5, 2014, that fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."... Read more
Consequence
If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. The recall began May 23, 2016. Owners may contact Mercedes at 1-800-367-6372.
14V598000
Sep 26, 2014
STEERING
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become dis... Read more
Consequence
If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008... Read more
Complaint Statistics
13 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 3 |
| STRUCTURE | 3 |
| VISIBILITY/WIPER | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
| SUSPENSION | 1 |
STRUCTURE
Aug 8, 2025
Incident date: Feb 8, 2025
The contact owns a 2015 Mercedes Benz C400. The contact stated that while vehicle was inside a high-pressure car wash, water leaked from the roof panel at the front of the vehicle, nearby the front windshield. The cause of the failure was not yet determined, and the vehicle was not repaired. The man... Read more
SUSPENSION
Feb 10, 2025
Incident date: Jan 1, 2025
Rear subframe cracked while driving and rear of car sways from one lane to the next when brakes are applied. Car is not safe
STRUCTURE
Nov 1, 2024
Incident date: Oct 31, 2024
The contact owns a 2015 Mercedes-Benz C400. The contact stated that while the vehicle was being serviced, the contact was informed by the dealer that the rear subframe needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage ... Read more
STRUCTURE
Aug 9, 2024
Incident date: Aug 9, 2024
The contact owns a 2015 Mercedes-Benz C400. The contact stated while driving 55-60 MPH, the front roof panel separated and flew off. The contact drove back and was able to pick the front roof panel off the road. The vehicle was taken to the dealer, where it was determined that the front roof panel n... Read more
STRUCTURE:BODY
Jun 23, 2024
Incident date: Nov 15, 2020
My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ... Read more
UNKNOWN OR OTHER
Jun 23, 2024
Incident date: Nov 15, 2020
My boyfriend and I were driving my 2015 MB C400 down the road in November 2020 and it was a beautiful day out so we decided we would open the sunroof to get some fresh air. I was driving so my boyfriend pressed the button for the sunroof to open. As the sunroof was opening, there was a cracking and ... Read more
STRUCTURE:BODY
Feb 7, 2024
Incident date: Feb 7, 2024
My car failed PA State inspection due to a hole and rusted rear subframe. I have determined that there is a recall associated with this issue but that my vehicle just missed the recall limit. The recall affected 2008-2015 models (C Class with chassis 204). My vehicle is a 2015 C Class with chassis ... Read more
STRUCTURE:BODY
Sep 4, 2021
Incident date: Aug 27, 2021
Panoramic glaaa sunroof mounting bracket made of cheap thin plastic that it breaks easily allowing the panoramic glass roof to fly off the car if driven while open.
ENGINE
Sep 5, 2017
Incident date: Aug 29, 2017
ENGINE RANDOMLY STALLS AFTER SITTING AT RED LIGHT/OR WHILE IN TRAFFIC. ALL WARNING/DASHBOARD LIGHTS COME ON AND YOU CAN ONLY START THE CAR BY PUTTING IT IN PARK, THEN PUSHING START. THE CAR HAS LESS THAN 10K MILES. DEALERSHIP CAN'T FIND CODE OR REPLICATE THE ISSUE. INTERNET SEARCHES INDICATE IT IS... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jan 13, 2016
Incident date: Jan 13, 2016
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING... Read more
ELECTRICAL SYSTEM
Jan 13, 2016
Incident date: Jan 13, 2016
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING... Read more
VEHICLE SPEED CONTROL
Jan 13, 2016
Incident date: Jan 13, 2016
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH, THE CRUISE CONTROL SHUT OFF AND THE CAR BEGAN TO SLOW DOWN. I WAS ABLE TO MAINTAIN CONTROL AND NOTICED 3 ERROR MESSAGES INCLUDING: ESC INOPERABLE, CRUISE CONTROL INOPERABLE, AND COLLISION PREVENTION PLUS INOPERABLE. I WAS ABLE TO CONTINUE DRIVING... Read more
VISIBILITY/WIPER
Oct 6, 2015
Incident date: Jun 29, 2015
THE PANORAMIC SUNROOF IN MY CAR EXPLODED AT APPROXIMATELY 6.45AM ON MONDAY, JUNE 29TH 2015. THE CAR WAS PURCHASED NEW FROM MERCEDES BENZ IN PARAMUS ON SATURDAY, JUNE 27TH, 2015. THE CAR HAD 146 MILES ON THE ODOMETER. I WAS IN NJ AND I WAS TRAVELING WEST ON I-78 (EXPRESS LANES) AT APPROXIMATELY 65... Read more
Technical Service Bulletins — 2015 MERCEDES-BENZ C400
77 manufacturer communications from 50 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 350000 EQUIPMENT | 7 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 5 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 060000 ENGINE (PWS) | 4 |
| 010000 STEERING | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
NCU - 24240304
Mar 12, 2024
162000 STRUCTURE:BODY
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
NCU - 24240304
Mar 12, 2024
160000 STRUCTURE
As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to alleg
LI91.18-P-077075
Dec 4, 2023
220000 SEATS
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. seat bel
ELW -Intake Line
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (a??MBUSAa??) is extending the coverage for the intake line assembly on your vehicle
LI46.15-P-071669
Mar 1, 2023
010000 STEERING
Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical ste
ELW-RearSubframe
Feb 10, 2023
160000 STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
LI72.00-P-075743
Jan 4, 2023
160000 STRUCTURE
Staining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem can
LI46.15-P-063353
Jul 14, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
LI46.15-P-063353
Jul 14, 2022
350000 EQUIPMENT
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
LI46.15-P-063353
Jul 14, 2022
010000 STEERING
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
LI32.25-P-066246
Jul 11, 2022
350000 EQUIPMENT
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
LI32.25-P-066246
Jul 11, 2022
020000 SUSPENSION
Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
LI82.85-P-074970
Jul 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Complaint Customer may have one or more of the following complaints: a?? Vehicle location is shown incorrectly in the Navigation Display a?? Navigation destination search is not possible a?? Street names are not shown in Navigation disp
LI82.85-P-074970
Jul 7, 2022
110000 ELECTRICAL SYSTEM
Complaint Customer may have one or more of the following complaints: a?? Vehicle location is shown incorrectly in the Navigation Display a?? Navigation destination search is not possible a?? Street names are not shown in Navigation disp
SC-202203005
Mar 11, 2022
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the cu
SC-202203005
Mar 11, 2022
060000 ENGINE AND ENGINE COOLING
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the cu
LI68.05-P-060306
Jan 27, 2022
110000 ELECTRICAL SYSTEM
Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed
LI68.05-P-060307
Jan 9, 2022
110000 ELECTRICAL SYSTEM
Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
LI09.00-P-074093
Dec 8, 2021
060000 ENGINE AND ENGINE COOLING
"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" "
LI4245P073405
Aug 2, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
LI4245P073405
Aug 2, 2021
060000 ENGINE AND ENGINE COOLING
After starting the engine, the instrument cluster shows the "EBD not available, diagnosis/test stand" message in yellow.
2017030004
Jan 14, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
350000 EQUIPMENT
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
110000 ELECTRICAL SYSTEM
Replace 3rd brake lamp, remove soft top compartment cover to access.
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI54.30-P-072145
Dec 10, 2020
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI54.30-P-072145
Dec 10, 2020
110000 ELECTRICAL SYSTEM
NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
LI42.47-P-067502
Dec 9, 2020
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
LI42.47-P-067502
Dec 9, 2020
030000 SERVICE BRAKES, HYDRAULIC
If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
NCU - HVAC Warra
May 21, 2020
350000 EQUIPMENT
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type
P-SC-2019050006
May 28, 2019
060000 ENGINE AND ENGINE COOLING
Check coolant hose from expansion reservoir to cooler and replace if necessary
LI83-70-P-064480
May 22, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"High-voltage battery warning message" in instrument cluster
LI54-10-P-069831
May 21, 2019
100001 HYBRID PROPULSION SYSTEM
Electric range is reduced after brief period
LI82-85-P-069789
May 20, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
NTG 5.5 head unit - Browser shows "Fault during authentication" message
LI54-71-P-068935
May 2, 2019
273000 LANE DEPARTURE: BLIND SPOT DETECTION
BR205 Facelift - Blind Spot Assist may activate without obvious cause
LI91 45-P-066075
Jul 23, 2018
150000 SEAT BELTS
Seat belt extender toothed rack sluggish or makes noises
LI54 65-P-066765
Oct 25, 2017
275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI54 65-P-066765
Oct 25, 2017
280000 BACK OVER PREVENTION
Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)
LI05 20-P-067123
Oct 9, 2017
060000 ENGINE (PWS)
Oil in engine wiring harness
LI0702P0547173
Nov 14, 2016
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
LI2700P0647671
Aug 26, 2016
980000 UNKNOWN OR OTHER
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI2700P0647671
Aug 26, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Intial startup not possible after replacement of transmisson 725.0 or of electrohydraulic controller unit.
LI1830P0597123
Aug 5, 2016
980000 UNKNOWN OR OTHER
Gasket may settle causing a slight oil leak.
LI1830P0597123
Aug 5, 2016
061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Gasket may settle causing a slight oil leak.
LI07-70P061851
Jul 27, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
LI07-70P061851
Jul 27, 2015
060000 ENGINE (PWS)
XENTRY (MERCEDES): VEHICLE SHUTS DOWN AT 5 MPH BUT ENGINE ABLE TO BE RESTARTED VIA ECO START STOP DUE TO MISMATCHED LEVELS OF SOFTWARE. MODEL 2014-15 217, 222. *PE
SC-2015060002
Jul 17, 2015
350000 EQUIPMENT
MERCEDES: DETERMINATION OF A LEAKAGE AT TURBOCHARGER OIL FEED LINE, WHICH FAILS TO MEET SERIES PRODUCTION, NEEDS TO BE INSPECTED AND REPLACED, IF NECESSARY. MODEL 2015-16 190 (GTS), 205 (C-CLASS). *PE
SC-2015070001
Jul 17, 2015
250000 ELECTRONIC STABILITY CONTROL
MERCEDES: SOFTWARE UPDATE IS REQUIRED DUE TO NOT MEETING CURRENT PRODUCTION CONFIGURATION FOR ELECTRONIC STABILITY PROGRAM (ESP) CONTROL MODULE SOFTWARE. MODEL 2016 190. *PE UPDATED 10/9/15. *PE
LI27-00-P-060097
Jul 7, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
XENTRY (DAIMLER): AFTER KEY CYCLE, VEHICLE IN LIMP HOME MODE, RETURNS TO NORMAL OPERATION DUE TO BEING STUCK ON CLUTCH PACK OR THE SHIFT VALVE FAULT. MODEL ALL. NO YEARS LISTED. *PE
LI03-10P060916
Jul 1, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): DUE TO UNFAVORABLE TOLERANCE OF PISTON WRIST PIN, RESULTING IN KNOCKING, CLATTERING/RATTLING NOISES, CAUSING AN ENLARGE END FLOAT CONNECTING ROD IN PISTON, FROM CRANK ASSEMBLY OF ENGINE WHEN COLD. NO MODEL OR YEARS LISTE
LI91-00-P-061754
Jun 30, 2015
151400 SEAT BELTS:FRONT:BUCKLE ASSEMBLY
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754
Jun 30, 2015
220000 SEATS
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
LI91-00-P-061754
Jun 30, 2015
151300 SEAT BELTS:FRONT:RETRACTOR
XENTRY (DAIMLER): SOME VEHICLES EXPERIENCE AN INCOMPLETE NORMALIZATION OF SEAT CUSHION AND BLOCKING BETWEEN SEAT BELT BUCKLE AND CONTROL UNIT DETECTS BLOCKAGE AND ABORTS NORMALIZATION SEQUENCE. MODEL 222 (CODE 232 + 224 +305). NO YEARS LIS
SC-2015050002
Jun 12, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES: SOME VEHICLES DO NOT HAVE INSTALLED THE HEADLAMP HORIZONTAL ADJUSTMENT SEALING (SCREW) CAPS AND THEY SHOULD BE INSTALLED AT NEXT DEALER VISIT. MODEL 2015 205 (C CLASS). *PE
SC-2015050002
Jun 12, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES: SOME VEHICLES DO NOT HAVE INSTALLED THE HEADLAMP HORIZONTAL ADJUSTMENT SEALING (SCREW) CAPS AND THEY SHOULD BE INSTALLED AT NEXT DEALER VISIT. MODEL 2015 205 (C CLASS). *PE
LI54-18-P-057927
Jun 4, 2015
060000 ENGINE (PWS)
XENTRY (DAIMLER): STORED IN ENGINE CONTROL UNIT ARE FAULTS RELATING TO THROTTLE VALVE ACTUATOR AND/OR OXYGEN SENSOR DUE TO OCCASIONAL TRANSITION RESISTANCE AT CONTACTS, CAUSING ENGINE DIAGNOSIS WARNING LAMP TO BE INACTIVE. MODEL ALL.
CB-2015060006
Jun 1, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
MERCEDES: ON SOME VEHICLES LEFT SIDE OF ENGINE, THE HEAT SHIELD WAS MISTAKENLY INSTALLED AND CAUSES CLEARANCE CONDITION AND NEEDS TO BE REMOVED. MODEL 2015 212, 218 (E, CLS). *PE
C1A-15-06-01
Jun 1, 2015
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES: INFORMATION PROCEDURES ON THE REPAIR AND REPLACEMENT OF THE INSTRUMENT PANEL IN DASHBOARD OF SOME VEHICLES. MODEL 2015 205 (C CLASS). *PE
LI80.20-P-061495
May 22, 2015
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
XENTRY: C453: BULLETIN INFORMATION INVOLVING DRIVER NOT OPENING PROPERLY FROM THE OUTSIDE, WHEN IT IS UNLOCKED THE RADIO REMOTE CONTROL OF THE CENTRAL LOCKING, IF DOOR IS OPENED FROM THE INSIDE , THEN IT CAN OPEN FROM THE OUTSIDE AGAIN.
LI42.45-P-058979
Apr 1, 2015
116000 ELECTRICAL SYSTEM:IGNITION
XENTRY: BULLETIN INFORMATION REGARDING COMPLAINT OF THE ESP WARNING LIGHT APPEARING WHILE DRIVING , LIGHT DISAPPEARS WHEN IGNITION IS RESTARTED. *LJ
LI32.25-P-061137
Mar 24, 2015
021000 SUSPENSION:FRONT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
021400 SUSPENSION:FRONT:MACPHERSON STRUT
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI32.25-P-061137
Mar 24, 2015
022400 SUSPENSION:REAR:SHOCK ABSORBER
Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
LI46.35-P-059989
Oct 16, 2014
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"
LI46-35P059241
Jun 20, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI46-35P059241
Jun 20, 2014
010000 STEERING
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. MODEL 117
LI72.40-P-058875
Apr 10, 2014
130000 VISIBILITY
Passenger side outside mirror glass adjusts itself at random at ignition on/off
P-B-00.20-105
Mar 10, 2014
350000 EQUIPMENT
In addition to the information published in the Introduction into Service Manual, note maintenance interval changes for model 205.
P-B-00.20-105
Mar 10, 2014
350000 EQUIPMENT
MY-All Model 205, Maintenance Interval
LI82.95-P-054406
Aug 28, 2013
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI7240P056909
Jul 30, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909
Jul 30, 2013
354000 EQUIPMENT:MECHANICAL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909
Jul 30, 2013
180000 VEHICLE SPEED CONTROL
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI7240P056909
Jul 30, 2013
130000 VISIBILITY
Window lifter and outside mirror on passenger side malfunction after replacement of door control unit.
LI82.85-P-055695
Jul 8, 2013
110000 ELECTRICAL SYSTEM
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
MERCEDES-BENZ C400 — All Years Overview
Complete safety history for the MERCEDES-BENZ C400 across all model years (2015–2015).
15
Total Recalls
13
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths