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NHTSA Campaign 14V598000

STEERING

Issued by Mercedes-Benz USA, LLC. · Reported Sep 26, 2014 · 10,509 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

Consequence

If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.

Remedy

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ C300 2015 10,509
MERCEDES-BENZ C400 2015 10,509

Source: NHTSA Campaign 14V598000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.