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NHTSA Campaign 15V845000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Issued by Mercedes-Benz USA, LLC. · Reported Dec 16, 2015 · 28,452 vehicles affected

What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

Consequence

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

Remedy

MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ C300 2015 28,452
MERCEDES-BENZ C400 2015 28,452

Source: NHTSA Campaign 15V845000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.