2020 MERCEDES-BENZ C 300

9 recalls, 48 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

126,443 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com... Read more

Consequence

Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1... Read more

1,467 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SEAT BELTS:FRONT:RETRACTOR

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2... Read more

Consequence

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this... Read more

24,550 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

Consequence

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.

90 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

239 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

48 total complaints 12 crashes 15 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	7
ENGINE	5
VEHICLE SPEED CONTROL	3
SERVICE BRAKES	3
POWER TRAIN	3
FUEL/PROPULSION SYSTEM	3
AIR BAGS	3
LANE DEPARTURE: ASSIST	2
ELECTRICAL SYSTEM	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2

Incident date: Aug 2, 2026

I own a 2020 Mercedes-Benz C300 equipped with a power trunk. On July 22, 2026, I took my vehicle to Annapolis Mercedes-Benz because the power trunk was repeatedly closing on its own while people were standing in the trunk opening. I specifically reported that the trunk was unexpectedly closing while... Read more

1 injured

Incident date: Jul 1, 2026

Battery went completely dead during long distance drive, check engine light came on for fuel pump, back right tire went flat only 4k miles on the vehicle

Incident date: Sep 1, 2024

My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are redu... Read more

Incident date: Sep 1, 2024

Car was on the highway braking hard with the ACC even if the vehicle in front was atleast 4/5 car lengths away. Moved to the right lane to stop it and came up to a box truck and the car automatically broke very hard and LKA started jerking the wheel to the left lane causing the rear bumper to collid... Read more

Crash 1 injured

Incident date: Sep 1, 2024

Crash 1 injured

Incident date: Apr 16, 2026

I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS. My 2011 Cadillac SRX had the same warnings on my dashboard that were included in the flyer that I received. The warning lights and message wer... Read more

Incident date: Apr 16, 2026

I am filing a safety complaint regarding repeated engine and drivability issues with my vehicle, which began shortly after purchase and have continued despite service visits. I purchased the vehicle on 03/04/2023. Within approximately one month (03/26/2023), I began experiencing abnormal engine beh... Read more

Incident date: Oct 9, 2025

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and passenger's side windshield exterior A-Pillar trims had sepa... Read more

Incident date: Dec 26, 2025

On November 15, I was traveling with my mother and seated in the front passenger seat of a 2023 Kia Sportage while she was driving approximately 65 mph on the interstate when the vehicle struck a deer. The impact caused significant front-end damage, including the bumper, radiator area, and underbody... Read more

Crash 2 injured

Incident date: Jan 10, 2026

I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then ente... Read more

Crash 1 injured

Incident date: Jan 10, 2026

Same Problem as almost all 2018 chr has. Bad transmission

Incident date: Jan 10, 2026

The wire that holds the passenger side front seatbelt to the floor snapped in half. The truck has never been in any kind of accident. There has been a motor put in under warranty. After that a few months later the ac compressor died. Also the passenger side turbo oil return line started leaking. The... Read more

Incident date: Oct 3, 2025

front collision system failed. ABS and traction control are now failing. My breaks gave out Yes No The failure happened the day the warning lights came on - 10/26/2025

Incident date: Oct 3, 2025

The truck will down shift while on the highway. There is also a hard shift from gears 4 through 6. But mostly between 5-6. There are also times when the RPM go high to change gears when taking off. Yes it has put my family and I at risk when it does a sudden down shift while cruising at highway spe... Read more

Incident date: Oct 3, 2025

REPORT OF SUSPICION OF REMOTE CONTROL AND MANIPULATION OF VEHICLE COMPUTER BY UNKNOWN AND UNAUTHORIZED INDIVIDUAL(S). VEHICLE MODULES AND COMPONENTS ARE BEING DESABLED, ACTIVATED MAKING STARTING IMPOSSIBLE AND DRIVING UNSAFE. BATTERY IS BEING DISCHARGED, LIGHT BEING TURNED ON, ETC... THANK YOU FOR ... Read more

Incident date: Sep 20, 2025

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The low-pressure fuel pump (fuel delivery module) appears to be failing, consistent with Recall 25V-586 / Alfa Romeo Campaign 93C. This causes fuel starvation and loss of motive power. 2. How was ... Read more

Incident date: Jul 24, 2025

Repeated rear suspension failures on cars with self leveling suspension. I will be having my 4th set installed in 3 years. Rear suspension failure leads to unpredictable cornering and possible accident in and emergency maneuver. Hyundai has stated that there is no issue to warrant a recall or TSB.... Read more

Incident date: Jul 24, 2025

2017 Ford Fusion got serviced at Ford dealership June 4, 2025. Service included, transmission flush, fuel induction service, oil change, oil filter change. About a month after service check engine light comes on upon starting the vehicle, but then goes out. A week later check engine light comes back... Read more

Incident date: May 21, 2025

The issue appears to involve the CVT (Continuously Variable Transmission) system or the transmission fluid/lubricant pump. The vehicle jerks or hesitates when accelerating from a stop, as if struggling to shift properly. The check engine light comes on repeatedly. This issue is ongoing, and the vehi... Read more

Incident date: Mar 27, 2025

The contact owns a 2023 BMW i4. The contact stated that while driving at 20-30 MPH with a fully charged battery, the engine seized on two separate occasions. There was an abnormal grinding sound detected. The inoperable do not drive message was displayed after the failure. The vehicle was towed to t... Read more

Incident date: Mar 11, 2025

I have had this 2024 Grand Cherokee for barely 4 months and this is the second time I have gotten the notification “Automatic Emergency braking needs servicing” and “Right Lighting needs servicing” the AEB nor forward collision warning works and last time I brought it in they said the right ... Read more

Incident date: Dec 27, 2024

I started hearing a clunk coming from the front of my truck and had it checked and the CV shaft broke. My truck isn’t even 10 years old

Incident date: Nov 14, 2024

i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note... Read more

Crash 2 injured

Incident date: May 13, 2024

low oil engine, light on...big valley ford lincoln stockton wont do something until the second letter re-call is serve.

Incident date: May 13, 2024

low oil engine, light on...big valley ford lincoln stockton wont do something until the second letter re-call is serve.

Incident date: Mar 16, 2024

When using adaptive cruise and there is a slight hill and it loses around 1-3 mph it will change 2-4 gears and get as high as 6500rpm just to make up those lost mph. On one occasion I hit a small patch of gravel on a repaired spot on the highway and temporarily lost control of my truck. This is a ma... Read more

Incident date: Feb 3, 2024

This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.

Incident date: Feb 3, 2024

Incident date: Jun 12, 2023

It has been 10 days and 1400 miles on this vehicle. suddenly i got the emergency brake light warning to get the brakes checked. emergency brakes is always ON.

Incident date: Oct 20, 2022

The component that failed was the fuel injector and spark plug. A few months prior to this incident, I was making a left hand turn, when the accelerator completely gave out. I was making the left on a blinking yellow arrow, luckily the on coming car was not coming at me fast or I would've been in an... Read more

Incident date: Oct 20, 2022

Incident date: Jul 6, 2022

The contact owns a 2020 Mercedes-Benz C300. The contact was reversing out of her driveway at 3 MPH, the contact was using her rearview camera. The contact stated that the image froze and she crashed into a parked vehicle with the rear passenger side bumper of her vehicle. The contacts bumper was scr... Read more

Crash

Incident date: Jul 19, 2022

OEM tires that the Mercedes Benz dealership diagnosed as having shifted belts. 245/40 R18

Incident date: Apr 8, 2022

The contact owns a 2020 Mercedes-Benz C300. The contact stated that suddenly the vehicle's sensors were illuminating and activating a warning stated that the sensors were defective. Many of the vehicle's sensors began to deactivate and malfunction. While reversing out of a parking space the rear vie... Read more

Crash

Incident date: Dec 31, 2021

Automatic emergency braking system & forward collision warning. I experienced a medical emergency and blacked out, hitting 3 cars. The incident happened the morning of Dec. 31, 2021 and my car still has not been evaluated by Mercedes. I was taken to the ER and spent 3 days in the hospital.

Crash 1 injured

Incident date: Dec 31, 2021

Crash 1 injured

Incident date: Jul 17, 2021

On July 17, 2021 I was driving at the posted rate of speed down I-275 Southbound here in Michigan. All of the sudden and without warning, there was a loud explosion which happened, from as near as I can tell, in the driver's side windshield pillar, where there is an airbag. No warning lights came on... Read more

1 injured

Incident date: Jul 2, 2021

My car has failed to accelerate after being stopped. The first time, I was attempting to enter a shopping center parking lot by making a left turn across a busy road. When I engaged the gas pedal, the car finally got to 5MPH when I got into the parking lot. It was unsettling sitting in the road w... Read more

Incident date: Jun 25, 2021

While driving on the turnpike without warning my steering locked and I lost control of my car.

Crash 2 injured

Incident date: Jun 25, 2021

While driving on the turnpike without warning my steering locked and I lost control of my car.

Crash 2 injured

Incident date: Apr 6, 2020

The contact owns a 2020 Mercedes-Benz C300. The contact stated that her son was driving at an undisclosed speed when another vehicle's muffler detached and crashed into the undercarriage of the contact's vehicle. The front driver and passenger side tires exploded and fractured the rims. The contact ... Read more

Crash

Incident date: Dec 1, 2020

THE FUEL SMELL IS COMING FROM THE RUBBER FUEL, THEY ARE NOT COVER BY MY CPO- WARRANTY ( 3000 USD PAID PACKAGE). I FOUND OVER 100 FRIENDS ON FACEBOOK GROUP HAS THE SAME PROBLEMS. DEALLER REFUSE TO COVER. MY KID IS FELL BAD ABOUT THE SMELL LEAKING.

Incident date: Dec 31, 2020

ON A NUMBER OF OCCASIONS, I HAVE RECEIVED AN AUDITABLE WARNING, AND A RED LIGHT ON THE DASH THAT DISAPPEARS AS QUICKLY AS IT HAPPENS. I CANNOT CONTRIBUTE ANY CAUSE FOR THE WARNING AND THERE ISN'T ANY RESIDUAL INFORMATION ABOUT THE SOURCE OF THE WARNING.

Incident date: Dec 31, 2020

Incident date: Aug 29, 2020

MY 2016 C300 (IN-LINE 4 TURBO, "PETROL" WITH 241HP) AT 55K MILES HAD 1ST CYLINDER CRACKED WHILE DRIVING ON HIGHWAY, AND MY CAR IS OUT OF WARRANTY. I TALKED TO MY DEALERSHIP AND THE CORPORATE SEPARATELY. THE DEALERSHIP WOULD COVER THE COST OF THE PARTS WHETHER THE ENGINE NEEDS REPLACEMENT OR NOT, ... Read more

Incident date: Sep 24, 2020

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE DOOR HANDLE WAS FRACTURED INTERNAL AND UNABLE TO BE OPENED FROM INSIDE OF THE VEHICLE. THE CONTACT STATED THAT HER SON WAS LOCKED INSIDE THE VEHICLE AND UNABLE TO EXIT. THE CONTACT INFORMED HER SON TO USE THE KEY FOB TO EXIT... Read more

Incident date: Jul 10, 2020

TL* THE CONTACT OWNS A 2020 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT A HIGH RATE OF SPEED, THE VEHICLE WOULD ABRUPTLY SLOW DOWN ONCE THE TRAFFIC SIGN READER FEATURE ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT ONCE A TRAFFIC SIGN ON THE ROAD WOULD INDICATE A ... Read more

MERCEDES-BENZ C 300 - All Years Overview

Complete safety history for the MERCEDES-BENZ C 300 across all model years (2017, 2026).

90 Total Recalls

383 Total Complaints

0 Investigations

30 Reported Crashes

6 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C 300 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	1	View
2025	2	7	View
2024	3	20	View
2023	9	36	View
2022	9	39	View
2021	7	16	View
2020 (current)	9	48
2019	17	87	View
2018	18	128	View
2017	15	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 MERCEDES-BENZ C 300

Complaint Statistics

Top Reported Components

MERCEDES-BENZ C 300 - All Years Overview

MERCEDES-BENZ C 300 - Year by Year

Other MERCEDES-BENZ Models