2020 MERCEDES-BENZ C 300

9 recalls — 46 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp... Read more

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

126,443 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com... Read more

Consequence

Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

Remedy

Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1... Read more

1,467 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SEAT BELTS:FRONT:RETRACTOR

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2... Read more

Consequence

If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this... Read more

24,550 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

Consequence

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.

90 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

239 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

46 total complaints 8 crashes 8 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	7
ENGINE	6
POWER TRAIN	5
ELECTRICAL SYSTEM	4
FUEL/PROPULSION SYSTEM	3
FORWARD COLLISION AVOIDANCE: WARNINGS	3
VEHICLE SPEED CONTROL	2
EXTERIOR LIGHTING	2
SERVICE BRAKES	2
BACK OVER PREVENTION	2

Incident date: Sep 1, 2024

Vehicle has ongoing and recurring electrical and engine-related defects that affect safe operation. The primary systems involved are the electrical system, engine ignition system, and powertrain. The vehicle is available for inspection upon request. Prior service records show issues beginning in 20... Read more

Incident date: Sep 1, 2024

Incident date: Apr 16, 2026

The contact owns a 2020 Mercedes-Benz C300. The contact stated that while at a stop, the vehicle failed to accelerate as intended. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and refer... Read more

Incident date: Apr 16, 2026

Incident date: Oct 9, 2025

Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. I’m very concerned if my car is mistakenly not included - what if it has battery issue/fire risk bu... Read more

Incident date: Dec 26, 2025

My truck has been into the dealership repeatedly from Aug 2024 to where it sits now to this day because of the engine and the electronic fuel management system. This fuel management system has destroyed my engine by allowing excessive oil consumption to which it turns the oil black. The engine goes ... Read more

Incident date: Jan 10, 2026

Description of the Safety Problem: In the early morning hours of January 8, while driving my Hyundai vehicle, I ran off the road into a ditch. I was extremely disoriented and activated the vehicle’s built-in Blue Link SOS emergency assistance system for help. I successfully connected with a Blue... Read more

Crash 1 injured

Incident date: Jan 10, 2026

points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited ... Read more

Incident date: Jan 10, 2026

Incident date: Oct 3, 2025

REPORT OF SUSPICION OF REMOTE CONTROL AND MANIPULATION OF VEHICLE COMPUTER BY UNKNOWN AND UNAUTHORIZED INDIVIDUAL(S). VEHICLE MODULES AND COMPONENTS ARE BEING DESABLED, ACTIVATED MAKING STARTING IMPOSSIBLE AND DRIVING UNSAFE. BATTERY IS BEING DISCHARGED, LIGHT BEING TURNED ON, ETC... THANK YOU FOR ... Read more

Incident date: Oct 3, 2025

I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnos... Read more

Incident date: Oct 3, 2025

Incident date: Sep 20, 2025

Regarding Recall Transport Canada Recall 2025-012, also known as Safety Recall 01C and NHTSA ID Number: 25V011000 My Jeep has the service 4WD message displayed on the dash along with the noise/vibration/grinding as described in the same recall for other Jeeps for my model year. I'm not sure if th... Read more

Incident date: Jul 24, 2025

Brake booster faulty.

Incident date: Jul 24, 2025

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised tha... Read more

Incident date: May 21, 2025

On three (3) separate occasions, my 2019 VW Tiguan has produced an error stating "Check Starter System" on the console and shut down electrical systems such as instrument panel, brake lights, headlights, taillights, back up camera, and other electrical systems while driving. All three (3) situations... Read more

Incident date: Mar 27, 2025

In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions ar... Read more

Incident date: Mar 11, 2025

The contact owns a 2021 Tesla Model Y. The contact stated that while driving on several occasions at various speeds, the TPMS warning light illuminated, with the “TPMS Fault” message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed with TMPS failure... Read more

Incident date: Dec 27, 2024

My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.

Incident date: Nov 14, 2024

Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it reso... Read more

Incident date: May 13, 2024

The electrical system and engine flickers on and off or sometimes dies entirely. The trigger is unknown and the underlying cause is unknown. It is unsafe because this has occurred while the vehicle is moving. The problem was confirmed and reproduced by a Subaru service center. They were unable to di... Read more

Incident date: May 13, 2024

Incident date: Mar 16, 2024

The on board generator auxiliary fails to work because of "ground fault". Complaint to dealer (McDonald Ford, Freeland, MI) who stated has been receiving numerous complaints of this failure but has no remedy nor direction from Ford. This has been a continuous problem for the last few months.

Incident date: Feb 3, 2024

This has a major recall and won’t pass inspection. Engine light is on . I’ve called dealership and was told parts are on back order . Last year I was told the same thing before I received a letter in the mail.

Incident date: Feb 3, 2024

Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.

Incident date: Jun 12, 2023

On Sunday, 11 June I was driving from Brigatine, NJ back to Alexandria, VA. Just east of Baltimore around 11:45am, after about 2.5 hours of driving, I tried to accelerate on I-95. The car did not respond and after several seconds I realized I was slowing. I pulled off to the shoulder and once sto... Read more

Incident date: Oct 20, 2022

The component that failed was the fuel injector and spark plug. A few months prior to this incident, I was making a left hand turn, when the accelerator completely gave out. I was making the left on a blinking yellow arrow, luckily the on coming car was not coming at me fast or I would've been in an... Read more

Incident date: Oct 20, 2022

Incident date: Jul 6, 2022

The contact owns a 2020 Mercedes-Benz C300. The contact was reversing out of her driveway at 3 MPH, the contact was using her rearview camera. The contact stated that the image froze and she crashed into a parked vehicle with the rear passenger side bumper of her vehicle. The contacts bumper was scr... Read more

Crash

Incident date: Jul 19, 2022

OEM tires that the Mercedes Benz dealership diagnosed as having shifted belts. 245/40 R18

Incident date: Apr 8, 2022

The contact owns a 2020 Mercedes-Benz C300. The contact stated that suddenly the vehicle's sensors were illuminating and activating a warning stated that the sensors were defective. Many of the vehicle's sensors began to deactivate and malfunction. While reversing out of a parking space the rear vie... Read more

Crash

Incident date: Dec 31, 2021

Automatic emergency braking system & forward collision warning. I experienced a medical emergency and blacked out, hitting 3 cars. The incident happened the morning of Dec. 31, 2021 and my car still has not been evaluated by Mercedes. I was taken to the ER and spent 3 days in the hospital.

Crash 1 injured

Incident date: Dec 31, 2021

Crash 1 injured

Incident date: Jul 17, 2021

On July 17, 2021 I was driving at the posted rate of speed down I-275 Southbound here in Michigan. All of the sudden and without warning, there was a loud explosion which happened, from as near as I can tell, in the driver's side windshield pillar, where there is an airbag. No warning lights came on... Read more

1 injured

Incident date: Jul 2, 2021

My car has failed to accelerate after being stopped. The first time, I was attempting to enter a shopping center parking lot by making a left turn across a busy road. When I engaged the gas pedal, the car finally got to 5MPH when I got into the parking lot. It was unsettling sitting in the road w... Read more

Incident date: Jun 25, 2021

While driving on the turnpike without warning my steering locked and I lost control of my car.

Crash 2 injured

Incident date: Jun 25, 2021

While driving on the turnpike without warning my steering locked and I lost control of my car.

Crash 2 injured

Incident date: Apr 6, 2020

The contact owns a 2020 Mercedes-Benz C300. The contact stated that her son was driving at an undisclosed speed when another vehicle's muffler detached and crashed into the undercarriage of the contact's vehicle. The front driver and passenger side tires exploded and fractured the rims. The contact ... Read more

Crash

Incident date: Dec 1, 2020

THE FUEL SMELL IS COMING FROM THE RUBBER FUEL, THEY ARE NOT COVER BY MY CPO- WARRANTY ( 3000 USD PAID PACKAGE). I FOUND OVER 100 FRIENDS ON FACEBOOK GROUP HAS THE SAME PROBLEMS. DEALLER REFUSE TO COVER. MY KID IS FELL BAD ABOUT THE SMELL LEAKING.

Incident date: Dec 31, 2020

ON A NUMBER OF OCCASIONS, I HAVE RECEIVED AN AUDITABLE WARNING, AND A RED LIGHT ON THE DASH THAT DISAPPEARS AS QUICKLY AS IT HAPPENS. I CANNOT CONTRIBUTE ANY CAUSE FOR THE WARNING AND THERE ISN'T ANY RESIDUAL INFORMATION ABOUT THE SOURCE OF THE WARNING.

Incident date: Dec 31, 2020

Incident date: Aug 29, 2020

MY 2016 C300 (IN-LINE 4 TURBO, "PETROL" WITH 241HP) AT 55K MILES HAD 1ST CYLINDER CRACKED WHILE DRIVING ON HIGHWAY, AND MY CAR IS OUT OF WARRANTY. I TALKED TO MY DEALERSHIP AND THE CORPORATE SEPARATELY. THE DEALERSHIP WOULD COVER THE COST OF THE PARTS WHETHER THE ENGINE NEEDS REPLACEMENT OR NOT, ... Read more

Incident date: Sep 24, 2020

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE DOOR HANDLE WAS FRACTURED INTERNAL AND UNABLE TO BE OPENED FROM INSIDE OF THE VEHICLE. THE CONTACT STATED THAT HER SON WAS LOCKED INSIDE THE VEHICLE AND UNABLE TO EXIT. THE CONTACT INFORMED HER SON TO USE THE KEY FOB TO EXIT... Read more

Incident date: Jul 10, 2020

TL* THE CONTACT OWNS A 2020 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT A HIGH RATE OF SPEED, THE VEHICLE WOULD ABRUPTLY SLOW DOWN ONCE THE TRAFFIC SIGN READER FEATURE ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT ONCE A TRAFFIC SIGN ON THE ROAD WOULD INDICATE A ... Read more

MERCEDES-BENZ C 300 — All Years Overview

Complete safety history for the MERCEDES-BENZ C 300 across all model years (2018–2026).

73 Total Recalls

373 Total Complaints

0 Investigations

29 Reported Crashes

3 Reported Fires

0 Reported Deaths

MERCEDES-BENZ C 300 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	1	View
2025	2	7	View
2024	3	18	View
2023	8	36	View
2022	8	38	View
2021	7	15	View
2020 (current)	9	46
2019	17	85	View
2018	18	127	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View