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NHTSA Campaign 20V068000

COMMUNICATION

Issued by Mercedes-Benz USA, LLC. · Reported Feb 7, 2020 · 239 vehicles affected

What's wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ AMG C43 2020 239
MERCEDES-BENZ AMG C63 S 2020 239
MERCEDES-BENZ AMG CLS53 2020 239
MERCEDES-BENZ AMG E53 2020 239
MERCEDES-BENZ AMG GLC63 2020 239
MERCEDES-BENZ AMG GT63 2020 239
MERCEDES-BENZ AMG GT63S 2020 239
MERCEDES-BENZ C 300 2020 239
MERCEDES-BENZ E 350 2020 239
MERCEDES-BENZ E 450 2020 239
MERCEDES-BENZ GLC 300 2020 239

Source: NHTSA Campaign 20V068000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.