2017 KIA SPORTAGE Recalls, Complaints & Safety

Car started making noise, slowed down. I stopped the vehicle immediately and parked on shoulder. Towed it to a mechanic shop and they said the engine stopped. It needs an engine replacement.

My 2017 Kia Sportage with approximately 98,000 miles suddenly started using oil at times. It would go for several trips with everything fine and then it would be a quart low. I continued to drive it and check the oil before every trip. At approximately 106,000 miles, I suddenly lost engine power, a small puff of black smoke from the exhaust, and the check engine light came on. I crippled it home after checking all fluids - they were fine. I trailered the car to my mechanic and after diagnosing it, he stated the #1 cylinder had no compression. I brought it home and checked online to find out that this seemed to be a common occurrence with the Sportage. To double check, I took the car to a second mechanic to get the same results except he provided more detail. Compression on #1 Cylinder 0, #2 was 140, #3 145, #4 140. He stated the compression should be above 175. My safety issue was I could have been stranded on I49 and if this had happened at night, I may not have been able to get it home. I took the vehicle to Crain Kia, Fayetteville, AR. when the first Check Engine Light came on and they stated it was shown as low engine oil even though it had oil in the engine and that it showed low compression on Cylinder 4. I now have a vehicle with 106,048 miles that without major engine repairs is worthless to me.

The Catalytic Converter in the Kia. We were driving to Texas to take my kids out for mini vacation and it’s cut off right in the middle of the highway. My car was running just fine everything was fix properly. Can you check in the Catalytic Converter and see if it safely issue.

The vehicle has had recurring drivability problems since at least June 2024, including repeated check engine light illumination and severe loss of acceleration. On 06/19/2024, dealership service records document that the check engine light was on and the vehicle would not accelerate past 40 mph, and the check engine light was flashing. More recently, while driving on the interstate at highway speed, the vehicle suddenly lost power and dropped speed, forcing me to pull over on the side of the road for safety. This created a dangerous situation and risk of collision. The problem continues despite multiple service visits. A dealership service visit on 06/05/2025 documents stored diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold), but the dealership stated no further repairs were recommended and no repair was performed. This issue is recurring and creates a serious safety hazard due to sudden loss of power while driving. Vehicle: 2017 Kia Sportage VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Kia Sportage has had serious oil consumption issues for 3 years. And recently is loosing pressure in cylinder 2 as a result of excessive carbon build up on valves and head from oil burning in the combustion chamber.

"I am reporting a catastrophic engine failure (rod knock/bearing failure) in my 2017 Kia Sportage, consistent with the Theta II GDI defect. The failure caused a sudden loss of motive power while in traffic, creating a significant safety risk. Furthermore, I am reporting Bill Dodge Kia (Westbrook, ME) for safety negligence. On September 26, 2023 (at 83,611 miles), this vehicle was in their service bay for brake work. Despite the vehicle being under an active HECU Fire Risk Recall (SC206) and requiring the KSDS Product Improvement Campaign, the dealership failed to perform these safety updates or disclose them to me. When confronted, dealership management (Alex Pinto, Bob Colton, and Patrick Demers) explicitly stated it was 'not their responsibility' to inform customers of known defects or active recalls. This practice left me driving a vehicle with a known fire risk and a documented engine defect for over two years without my knowledge, ultimately leading to the current engine failure."

On 1/10 about 1.5 hour driving out of town later engine started idling low. Pulled over, replaced spark plugs and engine coil and still idling rough. Took vehicle for diagnostics of a broken head in the valve. I drive a 2.4L engine 2017 Kia Sportage LX AWD. only 114K miles. Quoted thousands and thousands, more than care worth to repair.

Catastrophic engine failure, no oil, over 3 qts low, oil light did not come on, 4 Cylinder had no compression. In summary: On [XXX] oil light came on, how? I just had oil change on 7/28/25. Stopped to check oil, it was dry. Bought 5Qts at WalMart, put 3 Qts in. Checked oil every day, started keeping 5Qt jug oil in car. 9/1/25 took in to have checked for oil leak/oil change, No leak detected. Continued checking oil consumption everyday, adding oil all the time... Purchased 5 Qts - 5 Times between August & November 2025. On 11/21/25 took to Auto Shop my MaxCare Extended Service Plan sent me to for a few minor checks, including to check again for oil leak. There was no leak found but they did need to replace valve cover gasket - Engine Valve Cover. Continued to check oil, added when low as needed. On [XXX] driving on highway, about 15 minutes at approx. 75-80 mph, started losing speed, had to really press on gas pedal to keep going, felt some vibration underneath engine maybe (?), engine light came on, I got off exit, went through intersection, car barely made it, pulled off on shoulder. Called for tow truck, it was cold, after waiting a while I turned car on to get some heat but the heat was not working. Auto Shop car was towed to had to add 3 qts of oil to do diag test. PO304cylinder 4 misfire, PO303cylinder 3 misfire... no compression on cylinder 4. No signs of visible oil leak(s). * Had car towed to Gerald Kia Dealer, Naperville, IL Their diagnostic test ONLY indicated that spark plugs need to be replaced and recommend that I get a 3 part carbon body cleaning, at my expense. I told the Service Tech I would be right up there to see manager. He told me to FIRST send him all my receipts for oil & oil changes, and he will see what he can do. didn't hear back. Went there in person 1/9/26. Manager told me that his tech "forgot" to do one test, i waited 1/2 hour, those results DID indicate engine needs to be replaced. But, Kia is not paying for it..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

The contact owned a 2017 Kia Sportage. The contact stated that while driving 55-60 MPH on the highway, the contact noticed smoke coming from underneath the hood. The contact stated that there was a significant amount of smoke inside the vehicle. It was unknown whether a warning light illuminated. The contact exited the vehicle and noticed that there were police officers 20 ft. away from the vehicle. The police officers advised the contact to get away from the vehicle. The contact noticed flames under the hood, by the engine compartment. The contact stated that the entire vehicle caught on fire. The contact stated that the entire vehicle was completely burned to the metal. The fire was extinguished by the fire department. A fire department report was filed, and it was reported that the fire originated from the engine. A police report was filed. A firefighter sustained an unknown injury and was taken to the nearest hospital. The contact did not sustain physical injuries but sustained mental injury, lack of sleep, anxiety, and was upset. The vehicle was towed to a tow lot and was totaled. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The manufacturer sent an investigator who inspected the vehicle and stated that the cause of the fire was undetermined. The manufacturer provided vehicle rental assistance as a settlement. The failure mileage was approximately 115,000.

Fire 1 injured

The contact owned a 2017 Kia Sportage. The contact stated that while driving 55-60 MPH on the highway, the contact noticed smoke coming from underneath the hood. The contact stated that there was a significant amount of smoke inside the vehicle. It was unknown whether a warning light illuminated. The contact exited the vehicle and noticed that there were police officers 20 ft. away from the vehicle. The police officers advised the contact to get away from the vehicle. The contact noticed flames under the hood, by the engine compartment. The contact stated that the entire vehicle caught on fire. The contact stated that the entire vehicle was completely burned to the metal. The fire was extinguished by the fire department. A fire department report was filed, and it was reported that the fire originated from the engine. A police report was filed. A firefighter sustained an unknown injury and was taken to the nearest hospital. The contact did not sustain physical injuries but sustained mental injury, lack of sleep, anxiety, and was upset. The vehicle was towed to a tow lot and was totaled. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The manufacturer sent an investigator who inspected the vehicle and stated that the cause of the fire was undetermined. The manufacturer provided vehicle rental assistance as a settlement. The failure mileage was approximately 115,000.

Fire 1 injured

See attached document for complaint.

On 11/21/2025, while operating my vehicle, I experienced a critical engine failure. The engine failed a compression test, with readings as follows: Cylinder 1: 125 PSI Cylinder 2: 60 PSI Cylinder 3: 25 PSI Cylinder 4: 3 PSI As a result, the engine had no compression in multiple cylinders, preventing the vehicle from starting. The vehicle exhibited [smoke, stalling, or other observable symptoms]. This failure appears consistent with known issues in the Theta 2 GDI engines, including risk of engine failure or fire. I had not received notification of any required software updates or recalls relevant to this issue. Despite multiple attempts to resolve this with the dealer, including [dates of service attempts], the dealer refused to cover a replacement engine under warranty. Impact on Safety: The sudden engine failure rendered the vehicle inoperable and posed a significant safety risk due to the potential for stalling or fire while driving. Additional Notes: I am submitting this report to request that the NHTSA investigate this potential safety defect.

On November 2, while driving my 10-year-old son to a soccer game, the vehicle suffered a sudden loss of power at road speed. The vehicle's failure to provide a "limp-home mode" or any sensor warnings prior to stalling created a significant life-safety risk for my son and me as we had to coast across traffic to a safe location where the car stalled. •No Warning Indicators: There were no prior "Check Engine" lights, oil pressure warnings, or temperature fluctuations. •Hazardous Failure Mode: The vehicle stalled completely in active traffic. I was forced to perform an emergency maneuver, coasting across lanes of traffic to reach a safe shoulder. •Outcome: The vehicle was towed to Ourisman Kia of Bethesda, where service technicians diagnosed "severe internal engine failure."

AWD lock engaged but not functioning and no error lights indicating the such. This made the vehicle slip aggressively on lightly snowed roads. Once parked it needed to be winched out as only the front wheels spun, not engaging the rear tires.

October 2, 2025 no oil in engine. car has always had regular oil maintenance. Dealer put almost four quarts of oil in car to start an Oil Consumption Test of 1,000 miles. November 22, 2025 driving about 70 miles an hour, on the 241 Toll Road car loses powder, speed dropped to about 20 miles an hour. I was able to make it to the highway shoulder where the engine struggled to stay running. I cut the engine off and it would not start again. Had to be towed to Covina Kia. Still had over three hundred miles before the 1,000 mile test. Last oil change July 9, 2025 at Covina Kia. I bought my 2017 Kia Sportage in October 2016 brand new. I'm the only one to drive it. I have always taken it back to dealer for servicing. All my oil changes were done with the dealer and on time. I understand there is a class action lawsuit against kia for oil starvation and engines seizing, (theta II sc147). All indications suggests my engine also suffered the same manufacturer defect as claimed in the lawsuit. AND I WANT TO BE COMPENSATED KIA Manufacturer is aware of there engine problems and should be more proactive, before someone is killed

My wife was driving home from work on 10-15-2025 when the car started to lose power and started shaking, vibrating really bad. She got off the exit and at the red light and it died. She called me crying and scared. She started the car back up to try to get the car home and she said the car is vibrating and shaking really bad and I’m so scared and it died again in traffic. I told her to pull over and I would come get her and she did make it home. I look at the car and found it had a misfire on cylinder 2. Cylinder 2 had NO COMPRESSION. I did take it to Kia and they confirmed the diagnosis. Here is where the problem lies. The technician that scanned my car purposely miss diagnosed it. He wrote it only had burnt valves and cylinder. He never said anything about the hole in my piston. He took a picture of it and it has a hole on top. He said the car was drivable; are you kidding me. When you start the car the voice comes over the speakers and says the computer has detected a major engine problem. My cars vin # confirms that it qualifies for the class actions settlement because of the engine that is in the car. They are known to fail because of excessive oil use, starvation of oil, bad piston rings, bad rod bearings. We have been without her car since this happened. Kia said the car was drivable and I can promise you it is not. This car is not safe at all to drive. It loss all power in traffic and it kept dying.

My Kia engine has failed and Kia is refusing to submit or honor my engine replacement claim under the known engine defect class action/recall. The dealer told me that the claim cannot be submitted because a prior owner did not receive the KSDS (Knock Sensor Detection System) software update. Kia then changed their reasoning and stated the engine failure was “for another reason,” but still refuses to provide documentation or allow the claim to be processed. I was left without a vehicle, charged excessive diagnostic fees, and stranded in dangerous winter weather conditions (around -30°F wind chills). The dealership refuses to send the engine claim to Kia, stating the “missing KSDS update” as the justification, even though the engine failure was unrelated to that software and the recall states that Kia must prove the update’s absence caused the failure before denying coverage. Kia’s refusal has resulted in an unexpected repair estimate of approximately $6,000, no loaner vehicle, and severe hardship. Their actions appear to violate recall obligations and consumer safety protections, as I am being denied a known-defective engine replacement due to a prior owner’s failure to complete a software update. I am requesting investigation and intervention, as Kia is not honoring the recall process or the class action settlement requirements.

*Component or System: Power window system / electrical system *What Happened? The manufacturer issued a recall for a defect in the power window system. When I brought my vehicle to the authorized service center, I was informed that the recall repair applies only to the front power windows, even though the same malfunction and defect are clearly present in the rear windows as well. The manufacturer’s refusal to include the rear windows leaves the defect only partially remedied, which could pose a continuing safety risk. This appears to be an incomplete or inadequate recall repair, as all four windows share the same design and failure pattern. I am requesting that NHTSA review whether the manufacturer’s limited repair scope meets federal recall requirements. *When Did This Happen? October 2025 *Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes – the dealership confirmed the issue with all four windows but stated that only the front windows are covered under the recall. *Has the Vehicle Been Inspected by the Manufacturer or Dealer? Yes – inspected at Nalley Kia 7849 Mall Pkwy, Stonecrest, GA 30038 *Were There Any Injuries, Fires, or Crashes? NO *Additional Details / Attachments-I can provide copies of the recall notice, service invoice, and correspondence with the dealership confirming the limited repair coverage upon request.

Transmission stops drive ability at various times when pulling out into traffic it stops accelerating and the engine just revs high rpm’s until it slams itself back into a power gear. I have stalled several times recently pulling into traffic and was nearly involved in a wreck because a momentary lack of acceleration. This problem also hapoens when driving a steady speed it all of a sudden stops accelerating a d just revs the engine very high until it catches itself and regains the ability to have power.

Air conditioner, have short circuit, it works at liveral. A wired is coming out from box underneath steering wheel. And the worst problem is the tires were totally unsafe to drive, found out this problem on Nov. 14, 2025 (bought car on September 27,2025) when took car to tire center. Right rear tire was a explosion to happen, was bold and bumped, after inspection was performed.

Car shut off middle of driving. mechanic said engine is seized, and no oil in engine. car has always had regular oil maintenance. there is a class action lawsuit against kia for oil starvation and engines seizing, (theta II sc147). last oil change was ~4,500 miles ago. all indications suggests my engine also suffered the same manufacturer defect as claimed in the lawsuit. Balise Kia in West Springfield MA refuses to do the inspection of the engine without proof of every single oil change since i purchased the vehicle in 2016, which is an impossible request. Corporate also stated that it is the dealership's discretion to demand oil receipts, even though I offered to print credit card statements instead, and I purchased a car fax report that has them listed beginning in 2019, but unfortunately none reported before then. I provided them with receipts of no oil changes missed since 2024. still denied the inspection. there were no warning lights prior to the engine seizing.

While driving on the parkway with my child and younger cousin in the vehicle, the car unexpectedly began to decelerate without warning. I safely pulled over to the side of the road and turned the vehicle off. When attempting to restart it, the engine would not crank or turn on. Moments later, smoke began to appear from under the hood. Additionally, the engine, battery, and oil warning lights illuminated on the dashboard. This incident created a dangerous situation and raised serious safety concerns regarding the reliability of the vehicle.

I was sold a Kia sportage 2017 in February. I was told this vehicle has no after market parts. After my vehicle catching fire and seizing on me June 26th of this year so 4 months after buying the vehicle. It was discovered that an after market starter is indeed in this vehicle with loose wiring. I could have lost my life on my way home. The dealership has been nothing but a pain since this experience I have encountered. My insurance was involved but was told I need to bring this issue to Kia. Contacted Demontround Kia multiple times was never helped once. Contacted Kia customer care. I have a claims agent who has been no help whatsoever. I was told to get my car towed to West side Kia, which they have been rude from the start and have been no help. They actually want me to come out out of pocket for engine related damages that was not my fault given that I’ve only had the car for four months before the engine seized on me and caught fire on my way home from work. When I told a server worker at Westside that I don’t believe that I should be paying out of pocket he had somebody else contact me. They emailed me that same day to call them as soon as I can. I called them immediately after I got the email and didn’t even receive an answer. Nora call back and I called multiple times for the next consecutive days and I finally get an email saying sorry they were moving buildings that is very unprofessional. There was no point to email me originally to tell me to contact you then.

Fire

I was sold a Kia sportage 2017 in February. I was told this vehicle has no after market parts. After my vehicle catching fire and seizing on me June 26th of this year so 4 months after buying the vehicle. It was discovered that an after market starter is indeed in this vehicle with loose wiring. I could have lost my life on my way home. The dealership has been nothing but a pain since this experience I have encountered. My insurance was involved but was told I need to bring this issue to Kia. Contacted Demontround Kia multiple times was never helped once. Contacted Kia customer care. I have a claims agent who has been no help whatsoever. I was told to get my car towed to West side Kia, which they have been rude from the start and have been no help. They actually want me to come out out of pocket for engine related damages that was not my fault given that I’ve only had the car for four months before the engine seized on me and caught fire on my way home from work. When I told a server worker at Westside that I don’t believe that I should be paying out of pocket he had somebody else contact me. They emailed me that same day to call them as soon as I can. I called them immediately after I got the email and didn’t even receive an answer. Nora call back and I called multiple times for the next consecutive days and I finally get an email saying sorry they were moving buildings that is very unprofessional. There was no point to email me originally to tell me to contact you then.

Fire

Blind spot warning,safety belt warning etc.

The contact owns a 2017 Kia Sportage. The contact stated that the seat belt chime reminder, the blind spot warning system, and the turn signal sound were inoperable. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The contact declined to pay the fee. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Blind spot warning,safety belt warning etc.

2017 Kia Sportage while driving on the highway, the vehical starting losing power and shaking, it lost power and several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The Kia dealer said that the engine needed to be replaced, but since it was not the rod, but only the #4 cylinder it would not be under the extended warranty. The vehicle has not been repaired. The manufacturer was made aware of the failure and we were denied extended coverage. In addition to this, the electrical system has been failing and the windows would not roll up, this was fixed before the engine failure, but the drivers side door still does not unlock without the key. The failure mileage was approximately 112,000.

Car started having issues with retaining oil and was blowing oil out of the oil fil cap, oil changes were being performed every 3 weeks due to continued oil loss without cause. Car started shaking while driving on the highway, check engine light started flashing and car lost all power. Car was towed from highway to KIA authorized dealer where they performed a full engine replacement, replaced serpentine belt, oil filter and air filters. Picked up vehicle from dealership approx. 2 weeks later, engine was still blowing oil out of oil fill cap and entire vehicle smelled like used oil. Dealership also refilled engine with wrong type of oil upon replacement of engine. Car requires 5W-20, dealership put in 5W-30 instead of correct oil.

On October 16, 2025 my car lost ability to accelerate while driving on highway. Just as the car was losing motive power the engine light came on. Car was then towed to a mechanic. After looking at the car the mechanic reported that the engine had seized and I would need a new engine. The mechanic was able to get the engine moving. The week before I had put oil in the car as I noticed it was going through oil faster.

The contact owns a 2017 Kia Sportage. The contact stated that while driving approximately 45 - 50 MPH, the vehicle started to decelerate unintendedly. The contact depressed the accelerator pedal; however, the pedal went to the floorboard, and the vehicle failed to accelerate as needed. The contact attempted to depress the brake pedal; however, the brakes failed to stop the vehicle. The contact activated the hazard light and was able to coast to the side of the road and noticed smoke coming from underneath the hood of the vehicle with a burning odor. The contact turned off the vehicle and had the vehicle towed to a nearby mechanic. The mechanic determined that the engine had failed and referred the contact to the dealer for assistance. The vehicle was towed to the dealer, and it was determined that the engine needed to be replaced. The contact found information on NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) online; however, after discussions with the dealer, it was decided that the contact had to provide maintenance receipts before any engine replacement could be finalized. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 88,000.

The contact owns a 2017 Kia Sportage. The contact stated that while attempting to enter the vehicle through the rear doors, the rear doors were inoperable. The contact was unable to open the rear doors from inside or outside the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

The contact owns a 2017 Kia Sportage. The contact stated that while accelerating from a complete stop, the vehicle failed to respond as intended. The contact stated that the vehicle drove 2 MPH for approximately 2 minutes and was jerking abnormally. The contact stated that the failure recurred while driving at various speeds. The check engine and the brake warning lights were illuminated. The vehicle was taken to the used car dealer where it was purchased. The dealer replaced an unknown sensor; however, the failure persisted. The vehicle was taken back to the dealer to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,983.

I need a recall on the paint for the 2017 Sportage Burnished Copper KIA. I've seen many others this color with the same paint fading issue. I contacted KIA and was basically told warranty expired.

Car starting shaking violently while on the highway. Daughter pulled over and parked car on side of road. Had to have car towed as it would not restart. Engine failure.

Blown engine P1236 knock sensor circuit