SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read moreConsequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
... experience an electrical short, which can result in an engine compartment fire while parked or driving.Read moreConsequence
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2
... 024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.Read more1,730,192 vehicles affected
Manufacturer: Kia America, Inc.
ENGINE
Defect Description
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
... pe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.Read moreConsequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
71,653 vehicles affected
Manufacturer: Kia Motors America
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
... pe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.Read moreConsequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
71,653 vehicles affected
Manufacturer: Kia Motors America
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Consequence
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
618,160 vehicles affected
Manufacturer: Kia Motors America
Complaint Statistics
447 total complaints
6 crashes 35 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE | 299 |
| UNKNOWN OR OTHER | 27 |
| ELECTRICAL SYSTEM | 22 |
| SERVICE BRAKES, HYDRAULIC | 19 |
| POWER TRAIN | 18 |
| ENGINE AND ENGINE COOLING | 13 |
| FUEL/PROPULSION SYSTEM | 7 |
| SUSPENSION | 6 |
| SERVICE BRAKES | 6 |
| AIR BAGS | 4 |
Incident date: Jun 4, 2025
My engine failed due to the knock sensor recall a known issue on my 2013 Kia Sportage the recall is supposed to provide a lifetime warranty but I was denied coverage because the failure happened before I was able to perform the update as I was a new owner to the car and was unaware of the recall at
... the time I have been going back and forth with the kia dealership for almost 8 months now 4 of those the car was at the dealership because they said I had to pay a $170 the fee for them to inspect the car to see if kia would repair it or not it which I was told I would get a full report when I finally was able to pick my car up I was told the claim was denied "due to recall not being performed" and that's literally all the paper said no report no details nothing I do t understand why I had to pay $170 for something they could have just told me because they knew the recall hadn't been completed at the time of entry and why did it take 4months of my car being there just to tell me that just for them to tell me that furthermore the recall applies to the car not just the original owner and covers all known defects and considering the engine failure was because of the defect and not normal wear and tear I'm requesting that KIA replace the engine in my vehicle in a timely manner as this failure was of no fault of my own but something that came directly from the manufacturer at time of purchase and had there vehicle not had a recall that effects the engine and the notification of a possible problem with the engine then my vehicle would not require a engine at this time.Read more
Incident date: Sep 4, 2025
KIA America has rejected my appeal for an Engine replacement through the Recall , I had the KSDS, Knock Sensor Installed by North Town KIA 3900 Sheridan Drive Amherst NY , May 7 2021. The warranty I received mentioned to keep oil and filter changed every 7500 miles with 5 w 20 oil . The oil was cha
... nged by Myself and I have receipts every 5k miles or less. I was turned down for what KIA tech line said Insufficient maintenance . As in they are calling me a liar . I bought 5w 20 full Synthetic oil and filters on 12 occasions from Walmart that Fit my 2013 KIA Motor The weight was recommended by KIA and the Filters rated at 10K miles . Have worked on My cars since I was [XXX] old have thousands of dollars in tools. I do what ever maintenance that is still possible to do on newer cars . Brakes , Filters Fluid changes tire rotations Ect . If KIA would have mentioned in the Warrenty you need to take Videos I would have . Why are not receipts enough? Also the way the oil looks rite now ?? Clean on the dipstick. Have talked to 3 different car service technicians. And they said the same thing. If that motor was not maintained the oil would not look that good. I asked the dealer for the video that the technician does when they told me what I already knew. I paid 230 dollars for the diagnostic, They sent the video to KIA tech line. KIA told me I have to get a subpoena . To get a copy.. Does that tell you they may be hiding something?? So I have brought this to the attention of 3 different KIA dealers. They said hands are tied to to KIA tech line . My 2013 KIA Sportage looks as good if not better then some cars 3 years old .Everything works except The 2.4 liter motor with bad rod bearings. The car died while my Wife was driving it while at a stop light at a busy intersection. No light on dash no warning. What if it quit when she was at a high speed. No power steering, no power brakes??That is dangerous . This happened on September 4 2025, towed straight to the KIA Dealer . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IRead more
Incident date: Aug 27, 2025
The contact owns a 2013 Kia Sportage. The contact stated that while her daughter was driving at 45 MPH, the daughter collided with another vehicle after the vehicle aggressively merged in front of her. The collision was at the front driver and passenger side of the vehicle. The contact added that th
... e collision threw her daughter forward and backward, and the contact's daughter sustained neck, shoulder, and lower back injuries, and surgery on her neck was needed. A police report was filed. The vehicle was taken to the residence and parked. The vehicle was then towed to a body shop. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Crash
1 injured
Incident date: Sep 27, 2025
While driving in the carpool lane, the engine briefly cut-out and than a rattling sound was heard. We decided to immediately exist the free way at a left-side car pool exit as a precaution. Immediately after exiting, the car went into a complete stall. Had we remained on the freeway, we would hav
... e been stranded in the fastest lane with no shoulder and with traffic approaching from the rear at 70mph. Thus we likely avoided catastrophe. There was no warning light. The problems was later determined to be caused by a manufacturer defect resulting in a connecting rod bearing failure. Pursuant to a class action settlement the engine was replaced. I'm writing to let others know that this is a potentially life-threatening danger and that the knock sensor recall does not adequately address this. Also, the dealer mischaracterized the symptoms on the engine warranty invoice, misstating the narrative above, wrongly stating "customer states CEL started flashing when driving after light appeared vehicle would not accelerate properly or start." This quote is untrue. There was no warning, and the car stalled.Read more
Incident date: Sep 4, 2025
Have been denied replacement of 2013 Kia Engine due to insufficient records. The KSDS had been installed May 7, 2021. Was told because I did my own maintenance and I have receipts and dates when the maintenance was done reason for being denied. I used 5W 20 full synthetic motor oil which was over an
... d above what the car called for and a new oil filter every time which shows on my receipts. Obvious by looking at the vehicle that it was in good shape and maintained well for being a 2013. When I presented this to Kia, they said that they have in writing that you can’t do this. All it says is that they recommend service being done by a Kia dealer . this is when I found out about the Magnus and Moss warranty act of 1975. I kept a log of service done in my car from 5, 16 2019 until present. The car just stopped in the middle of the city street. It gave no warning sensor did not work. It did not slow the car down.. my wife called AAA and had it towed to the closest dealer . Again, I have receipts of all my purchases of oil and oil filters from 2019. I appealed the decision with Kia in which they came back and gave me the decision they weren’t going to replace it. We have been without a car for close to a month. I don’t know where to turn. I will continue to work on this as much as I can do what I think is right. I will also contact a Better Business Bureau . I know of people that had zero maintenance records and not the KSDS and had their car repaired. Talking with the mechanics they said at first they were fixing everything now they’re trying not to fix everything we bought the car in 2018 with 70,000 miles right now. The car has 103,600 miles. We bought the car from a Kia used car dealer.Read more
Incident date: Jul 18, 2025
my vehicle, 2013/ SL Sportage recently suffered catastrophic engine failure. I received a renotification from Kia regarding the software updates. Barely a week, [XXX], my engine seized in traffic due to rod failure which the software update could have prevented according to Metro Kia of Madison. I
... was also told by the same Kia authorized dealer that the repair would cost me $11,000 out of pocket in addition to the diagnostic fees of $210.87. I also contacted Kia Consumer Affairs at 1-800-333-4542 regarding this issue, but the representative told me that the defect is my responsibility as the owner of the vehicle. I think this is absurd and unacceptable. I’m a student who relies on this vehicle to commute to school. With the semester beginning and winter approaching, I can’t imagine being left without safe transportation which places me in a severely disadvantaged position. I cannot and should not bear financial responsibility for a defect Kia has already acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 25, 2025
The contact owns a 2013 Kia Sportage. The contact stated that while coming to a gas station rest stop, making a left turn to the fuel pump, the vehicle lost power and coasted to the fuel pump. There were no warning lights illuminated. The VIN was included in NHTSA Campaign Number: 23V652000 (Service
... Brakes, Hydraulic), which had a warranty extension for the engine to be repaired or replaced. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer was unable to replace the engine and referred the contact to another mechanic to repair the vehicle. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure. The manufacturer informed the contact that the timeframe for the engine coverage extension had been exceeded, and the HECU not been replaced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer opened a case regarding the failure. The failure mileage was approximately 50,000.Read more
Incident date: Jul 25, 2025
The contact owns a 2013 Kia Sportage. The contact stated that while coming to a gas station rest stop, making a left turn to the fuel pump, the vehicle lost power and coasted to the fuel pump. There were no warning lights illuminated. The VIN was included in NHTSA Campaign Number: 23V652000 (Service
... Brakes, Hydraulic), which had a warranty extension for the engine to be repaired or replaced. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer was unable to replace the engine and referred the contact to another mechanic to repair the vehicle. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure. The manufacturer informed the contact that the timeframe for the engine coverage extension had been exceeded, and the HECU not been replaced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer opened a case regarding the failure. The failure mileage was approximately 50,000.Read more
Incident date: Jul 19, 2025
I bought my car and then I received a letter stating that it had 1 recall. I called KIA to schedule the recall and they said there are 4 in total. I told them to get them all done because the closes KIA is about 45 min from my house. I took it in KIA called me said everything was done that I could g
... o pick up my car. Then on 7/19/25 I am driving in the highway and my car stops accelerating I pull over turn off my car let it cool off and turn it back on. It moves and the moment I try to accelerate it the car stops again. Thank God I was able to arrive to a gas satiation at an exit and not have someone crash into me. I tried jump starting it and nothing. I tried turning it on again and smoke stated coming out from the engine. I had to tow the car to my house. I called my mechanic to check it and 3 codes showed up (C1611, C1612, C1613). I called KIA to let them know the codes and that I needed them to tow my car to their dealership. They proceed to inform me that 1 of the recalls were not fixed (the fuse) had to ordered and was not done. No one had informed me that when I picked up my car. They are not wanting to give me a solution and I have called 3 days straight.Read more
Incident date: Jul 19, 2025
I bought my car and then I received a letter stating that it had 1 recall. I called KIA to schedule the recall and they said there are 4 in total. I told them to get them all done because the closes KIA is about 45 min from my house. I took it in KIA called me said everything was done that I could g
... o pick up my car. Then on 7/19/25 I am driving in the highway and my car stops accelerating I pull over turn off my car let it cool off and turn it back on. It moves and the moment I try to accelerate it the car stops again. Thank God I was able to arrive to a gas satiation at an exit and not have someone crash into me. I tried jump starting it and nothing. I tried turning it on again and smoke stated coming out from the engine. I had to tow the car to my house. I called my mechanic to check it and 3 codes showed up (C1611, C1612, C1613). I called KIA to let them know the codes and that I needed them to tow my car to their dealership. They proceed to inform me that 1 of the recalls were not fixed (the fuse) had to ordered and was not done. No one had informed me that when I picked up my car. They are not wanting to give me a solution and I have called 3 days straight.Read more
Incident date: May 22, 2025
See attached document for complaint.
Incident date: Sep 4, 2023
Engine failure
Incident date: Jun 23, 2025
The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The
... vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.Read more
Incident date: Dec 14, 2022
In 2022, my 2013 Kia Sportage (VIN: [XXX] ) experienced a spontaneous engine compartment fire while parked. I was unaware of any existing recalls at the time. The vehicle was stationary and turned off when the incident occurred. I extinguished the fire myself. There was no crash involved, but the da
... mage rendered the vehicle inoperable. I later discovered that this exact vehicle is subject to Recall 23V652000, related to an electrical short in the Hydraulic Electronic Control Unit (HECU) that can result in an engine compartment fire while the vehicle is parked or driving. As of now, the recall remains open and unrepaired under this VIN. I was never notified of this critical safety recall before the incident. Kia’s authorized dealer in Puerto Rico (MOTORAMBAR) confirmed the recall but declined responsibility for the damage already caused, offering only the standard fuse replacement. I have submitted a written complaint to Kia and am now documenting this safety failure with NHTSA. This fire was not caused by misuse or wear-and-tear — it occurred under normal conditions and clearly matches the exact language of the recall defect. I believe this represents a serious failure of notification and manufacturer accountability. I am seeking resolution and accountability through both Kia and the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Dec 14, 2022
In 2022, my 2013 Kia Sportage (VIN: [XXX] ) experienced a spontaneous engine compartment fire while parked. I was unaware of any existing recalls at the time. The vehicle was stationary and turned off when the incident occurred. I extinguished the fire myself. There was no crash involved, but the da
... mage rendered the vehicle inoperable. I later discovered that this exact vehicle is subject to Recall 23V652000, related to an electrical short in the Hydraulic Electronic Control Unit (HECU) that can result in an engine compartment fire while the vehicle is parked or driving. As of now, the recall remains open and unrepaired under this VIN. I was never notified of this critical safety recall before the incident. Kia’s authorized dealer in Puerto Rico (MOTORAMBAR) confirmed the recall but declined responsibility for the damage already caused, offering only the standard fuse replacement. I have submitted a written complaint to Kia and am now documenting this safety failure with NHTSA. This fire was not caused by misuse or wear-and-tear — it occurred under normal conditions and clearly matches the exact language of the recall defect. I believe this represents a serious failure of notification and manufacturer accountability. I am seeking resolution and accountability through both Kia and the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Jan 8, 2025
The contact owns a 2013 Kia Sportage. The contact stated that while at a stop light, smoke was present from the vents inside the cabin. Later, while attempting to park more smoke was coming from under the hood and the neighbor also witnessed flames coming from the front of the vehicle. No further in
... formation was available. The contact indicated that the fire self extinguished and no fire department was contacted. The cause of the fire was not determined and the vehicle was not yet towed away. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 218,000.Read more
Fire
Incident date: Aug 31, 2024
I received a recall notification last year, I live about an hr and a half away from the nearest Kia dealer, so I wasn’t able to get my car in to be inspected until last spring at the Kia in Medford. Then I got another notice in the mail stating my vehicle was amongst the ones that needed the HECU
... recall service done. I called the Kia dealer in Eugene and the earliest they could get me in was August 2024. A day or two before my long awaited appointment, they called to inform me that the part was on back order and that they would call me once it became available again. I haven’t received any communication from them as of yet. My car has been mostly parked since then and I’ve been borrowing a friends vehicle because I don’t want to risk my daughter and i’s safety. I received another notice from the corporate of Kia, stating I haven’t gotten it done and they strongly urge me to get it taken care of, I’ve tried booking another appointment online twice and there’s no availability and I’ve called 3 times with no return call. On the last notice I received, I see it says to submit a complaint to safercar.govRead more
Incident date: Nov 7, 2024
Problem with the BCM, my signal lights, headlights and beeper is not working. My power lock doesn't work nor my beeper
Incident date: Nov 26, 2024
MY WIFE WAS DRIVING AND WENT AROUND A SEMI AND ALL OFTHE SUDDEN THE ENGINE STALLED AND SHE ALMOST GOT HIT BY THESEMI SHE HAD JUST PASSED. NEXT DAY TOWED IT TO KIA AND THE SAID THE ENGINE HAD SEIZED UP BUT THATTHE ENGINEWAS NOT WARRENTY BECAUSE IT HAD NOT THROWN A KNOCK SENSEOR CODE. WE HAVE MAINAINE
... D THIS VEHICLE AND GOTTEN THE UPDATE FOR THE KNOCK SENSOR AND WERE ABOUT TO GIVE IT TO OUR SON AND GET OURSELVES ANOTHER KIA. DONT THINK THATS GOING TO HAPPEN NOW THATI KNOW KIA DOES NOT STAND BEHINDE THEIR PRODUCT OR CARE ABOUT THEIR CUSTOMERS.Read more
Incident date: Sep 5, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system was intermittently inoperable. The local dealer wa
... s contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. Parts distribution disconnect.Read more
Incident date: Sep 5, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system was intermittently inoperable. The local dealer wa
... s contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. Parts distribution disconnect.Read more
Incident date: Sep 5, 2024
The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull over to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was
... towed to an independent mechanic, who diagnosed a failure with the engine, informing the contact that the engine had seized. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.Read more
Incident date: Sep 5, 2024
My car has a recall on the engine due to the chance it could catch fire. I brought my car to the dealership to have them replace the recalled part and they returned the car to me without performing the work. They didn't tell me that they didn't fix the recalled part, but I happened to notice on the
... receipt a day later that it said "can't perform bulletin parts on backorder freeze".Read more
Incident date: Aug 28, 2024
I have owned this vehicle for two years and last week the engine started making a load noise after some research I found a safety recall from 2017 that Kia made an error in the machining process of the engine and could cause catastrophic damage and a major safety issue if happened while driving. Thi
... s vehicle has been at the local Kia dealer and they refuse to do anything about the issue.Read more
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
... The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Aug 28, 2024
engine is seized due to overheating
Incident date: Aug 28, 2024
engine is seized due to overheating
Incident date: Aug 28, 2024
engine is seized due to overheating
Incident date: Aug 19, 2024
The car totally shut down while driving. The motor has ceased up.
Incident date: May 9, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Oct 14, 2023
The contact owns a 2013 Kia Sportage. The contact stated while starting the vehicle, the vehicle made an abnormal ticking sound. The check engine warning light was illuminated. The contact stated that he had parked the vehicle. The contact stated that upon attempting to start the vehicle, the vehicl
... e failed to start, and the vehicle became undrivable. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.Read more
Incident date: Oct 14, 2023
The contact owns a 2013 Kia Sportage. The contact stated while starting the vehicle, the vehicle made an abnormal ticking sound. The check engine warning light was illuminated. The contact stated that he had parked the vehicle. The contact stated that upon attempting to start the vehicle, the vehicl
... e failed to start, and the vehicle became undrivable. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.Read more
Incident date: Nov 15, 2023
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Apr 5, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Apr 3, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Feb 20, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independe
... nt mechanic where it was diagnosed with an electrical short circuit to the battery and starter. Additionally, the contact stated that there was a burning odor near the engine compartment. The vehicle was repaired but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 94,864.Read more
Incident date: Sep 1, 2023
Hecu needs to be replaced. This is a dangerous recall and it has almost been one year and it hasn't been resolved because the parts arent available.. I have children in my car and they tell me a fire could start while driving or parked. So, they will see the urgency in getting this part to us, af
... ter people have died? I am really upset that this is not being taken seriously when peoples lives could be at stake.Read more
Incident date: Feb 20, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independe
... nt mechanic where it was diagnosed with an electrical short circuit to the battery and starter. Additionally, the contact stated that there was a burning odor near the engine compartment. The vehicle was repaired but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 94,864.Read more
Incident date: Mar 27, 2024
We were driving down the road and heard a whine. About 2 minutes later there was a pop in both front wheels locked we could not move and we cannot get them to unlock
Fire
Incident date: Mar 27, 2024
We were driving down the road and heard a whine. About 2 minutes later there was a pop in both front wheels locked we could not move and we cannot get them to unlock
Fire
Incident date: Mar 27, 2024
We were driving down the road and heard a whine. About 2 minutes later there was a pop in both front wheels locked we could not move and we cannot get them to unlock
Fire
Incident date: Jan 19, 2024
I had my vehicle in for a recall from Kia PI2103 for Kia to update the software in my Kia Sportage. Which was to install software that could help my engine from failing. This was performed on January 19th 2024. Along with this recall they were supposed to extend my warranty to 15 yrs 150,000 miles.
... Shortly after aout 500 miles later and a few weeks my engine developed a knocking noise. I took back to the dealer that performed the recall to have it diagnosed. They advised that it needs and engine and is part of the campaign but they needed to get prior authorization. After a month went by Kia determined because I never took the key tag out of the car that I would not be getting a new engine for not meeting the requirements. How they determined this is when a service advisor is making a repair order they use window tags to locate cars. Well, the advisor rather than using a new window tag used the one that was sitting on my seat. I would like Kia to honor their extended coverage and replace my engine at no charge. Attached is proof I had KSDS and also a copy of the Kia techline that the service manager gave me to show the reason.Read more
Incident date: Jan 19, 2024
I had my vehicle in for a recall from Kia PI2103 for Kia to update the software in my Kia Sportage. Which was to install software that could help my engine from failing. This was performed on January 19th 2024. Along with this recall they were supposed to extend my warranty to 15 yrs 150,000 miles.
... Shortly after aout 500 miles later and a few weeks my engine developed a knocking noise. I took back to the dealer that performed the recall to have it diagnosed. They advised that it needs and engine and is part of the campaign but they needed to get prior authorization. After a month went by Kia determined because I never took the key tag out of the car that I would not be getting a new engine for not meeting the requirements. How they determined this is when a service advisor is making a repair order they use window tags to locate cars. Well, the advisor rather than using a new window tag used the one that was sitting on my seat. I would like Kia to honor their extended coverage and replace my engine at no charge. Attached is proof I had KSDS and also a copy of the Kia techline that the service manager gave me to show the reason.Read more
Incident date: Mar 1, 2024
the engine on my 2013 kia sportage is under recall and the dealer is refusing to replace the engine after it locked up due to issues that kia was having with their engine i bought the suv brand new and this should be covered
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Feb 1, 2024
My daughter has a 2013 Kia Sporage. Last week she was driving and the engine kept cutting off on the highway. She has had the recalled engine replaced last year and has 33,000 miles on it. When we took it to be checked out the guy said it could be the timing chain. The dealership said that was unlik
... ely. It sounds like it’s not getting gas, so we put fuel injector cleaner in and it still isn’t running.Read more
Incident date: Feb 1, 2024
My daughter has a 2013 Kia Sporage. Last week she was driving and the engine kept cutting off on the highway. She has had the recalled engine replaced last year and has 33,000 miles on it. When we took it to be checked out the guy said it could be the timing chain. The dealership said that was unlik
... ely. It sounds like it’s not getting gas, so we put fuel injector cleaner in and it still isn’t running.Read more
Incident date: Sep 25, 2023
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re
... pair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jan 30, 2024
The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact s
... tated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Showing 50 of 447 complaints.
NHTSA Safety Investigations — KIA SPORTAGE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA — Closed
— Model Year: 2002
FAN BLADE CRACKING/SEPARATION
KIA MOTORS AMERICA, INC. (KIA) HAS IDENTIFIED A DEFECT IN THE PLASTIC ENGINE COOLING FAN IN THE SUBJECT VEHICLES AND WILL CONDUCT A SAFETY RECALL.KIA'S DEFECT REPORT STATES, ...HEAT GENERATED BY THE ENGINE CAUSES REPEATED BENDING DEFORMATION OF THE POLYPROPYLENE COOLING FAN...INITIATING CRACKS IN TH
... E FAN.THE CENTRIFUGAL FORCES GENERATED BY THE ROTATION OF THE BLADES CAN CAUSE THE CRACKS TO PROPAGATE UNTIL COMPLETE SEPARATION OCCURS...KIA ESTIMATES APPROXIMATELY 35,090 VEHICLES WILL BE SUBJECT TO THE RECALL, AS SOME OF THE 46,887 VEHICLES PRODUCED HAVE ALREADY HAD THE FAN REPLACED UNDER WARRANTY.KIA DEALERS WILL REPLACE THE ORIGINAL VERSION OF THE FAN WITH A FAN MADE OF IMPROVED MATERIAL.THIS INVESTIGATION WAS OPENED ON SEPTEMBER 21, 2006 AS PE06-042 AND UPGRADED TO ENGINEERING ANALYSIS EA07-001 ON JANUARY 22, 2007.PLEASE SEE NHTSA RECALL 07V161 FOR MORE DETAILED INFORMATIONRead more
PE — Closed
— Model Year: 2002
FAN BLADE CRACKING/SEPARATION
THE INVESTIGATION OF ENGINE COOLING FANS IN THE SUBJECT VEHICLES WAS OPENED ON SEPTEMBER 21, 2006 AS PE06-042.THE BASIS FOR OPENING WAS 10 CONSUMER REPORTS ALLEGING FAN BLADE CRACKING AND BLADE SEPARATION.SIX OF THE REPORTS INDICATED THE SEPARATED FAN BLADES CAUSED DAMAGE TO OTHER ENGINE COMPARTMENT
... COMPONENTS.KIA HAS PROVIDED ADDITIONAL CONSUMER REPORTS AND INFORMATION IN ITS RESPONSE TO PE06-042.THE INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS (EA07-001) TO CONTINUE TO ASSESS THE CONSEQUENCE OF FAN BLADE SEPARATION IN THE SUBJECT VEHICLES.Read more
EA — Closed
— Model Year: 1996
FUEL TANK LEAKAGE
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE
... .THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more
PE — Closed
— Model Year: 1999
FUEL TANK LEAKAGE
ON JANUARY 4, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FUEL LEAKAGE FROM THE STEEL FUEL STORAGE TANK IN CERTAIN MODEL YEAR 1999-2000 KIA SPORTAGE VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON JANUARY 25, 2006 REQUESTING INFORMATION AB
... OUT THESE AND OTHER KIA SPORTAGE VEHICLES.ODI IS AWARE OF 40 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE FUEL STORAGE TANK LEAKAGE IN THE SUBJECT VEHICLES.ANALYSIS OF MANUFACTURER DATA INDICATES THAT ALLEGED FUEL LEAKAGE AT OR NEAR THE STORAGE TANK MAY BE ATTRIBUTED TO SEVERAL DIFFERENT FAILURE MODES INVOLVING THE FUEL CONTAINMENT AND DISTRIBUTION SYSTEM.KIA HAS IDENTIFIED CORROSION AS A PRIMARY CAUSAL FACTOR RELATED TO FUEL STORAGE TANK COMPLAINTS AND CONTINUED FUEL SYSTEM PART SALES.ACCORDING TO KIA, FUEL TANK CORROSION CLAIMS RELATED TO LEAKAGE CAN BE DIVIDED INTO TWO CATEGORIES: LOWER TANK CLAIMS ASSOCIATED WITH EXTERIOR CORROSION DUE TO DISRUPTION OF THE POLYVINYL CHLORIDE (PVC) PROTECTIVE COATING AND UPPER TANK CLAIMS ASSOCIATED WITH CORROSION AT THE FUEL SENDING UNIT MOUNTING PLATE AREA.THE MANUFACTURER'S INVESTIGATION INTO ALLEGED FUEL TANK CORROSION RESULTING IN LEAKAGE IS ONGOING.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-007) TO FURTHER STUDY THE FREQUENCY, SCOPE, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.Read more
EA — Closed
— Model Year: 1999
SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION
THE MANUFACTURER HAS INITIATED A SAFETY RELATED CAMPAIGN TO RECALL THE SUBJECT VEHICLES FOR CORRECTION OF THE SEAT BELT BUCKLE DEFECT.THE CORRECTIVE ACTION IS TO REPLACE THE SEAT BELTS/BUCKLES.THIS SAFETY RECALL PROGRAM HAS BEEN ASSIGNED NHTSA CAMPAIGN NO. 04V305.
RQ — Closed
— Model Year: 2001
SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION
INFORMATION RECEIVED AND ANALYZED DURING THIS RQ DISCLOSED THAT MY 1999 AND 2000 KIA SEPHIA AND SPORTAGE VEHICLES WERE EQUIPPED WITH MODIFIED VERSIONS OF THE SAME SAFETY BELT LATCH ASSEMBLY AS THOSE RECALLED IN CAMPAIGN NO. 02V-216.THESE LATCH ASSEMBLIES WERE IDENTIFIED AS TYPE A97. ODI ANALYSES IND
... ICATE A CONTINUING TREND OF CONSUMER COMPLAINTS FOLLOWING A SERIES OF DESIGN MODIFICATIONS MADE BY KIA TO IMPROVE THE A97 LATCH ASSEMBLY.MY 2001 AND 2002 SUBJECT VEHICLES WERE EQUIPPED WITH DIFFERENT DESIGN LATCH ASSEMBLIES (TYPE DB-6 OR AUTOLIV) AND EXHIBIT A MUCH LOWER COMPLAINT COUNT.THIS RQ HAS BEEN UPGRADED TO AN EA IN ORDER TO FURTHER INVESTIGATE THIS MATTER FOR THE SUBJECT VEHICLES EQUIPPED WITH TYPE A97 LATCH ASSEMBLIES.Read more
RQ — Closed
— Model Year: 1998
ENGINE STALLING POST-RECALL
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED
... WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.Read more
PE — Closed
— Model Year: 1996
SAFETY BELT BUCKLE MALFUNCTION
BY LETTER DATED AUGUST 25, 2002, KIA ADVISED NHTSA THAT THE SUBJECT VEHICLES WILL BE RECALLED.SPECIFIC CORRECTIVE ACTION TO BE TAKEN BY KIA HAS NOT BEEN REPORTED TO NHTSA AT THIS TIME.THE SAFETY RECALL PROGRAM HAS BEEN ASSIGNED CAMPAIGN NO. 02V-216.
DP — Closed
— Model Year: 2000
VEHICLE ROLLOVER
There is no summary currently available
PE — Closed
— Model Year: 1999
WINDSHIELD WIPER
PE — Closed
— Model Year: 2000
INCORRECT BATTERY JUMP-START
ALLEGE BATTETY MAY EXPLODE IF OWNER'S ATTEMPT TO JUMP-STATE THE VEHICLE BY FOLLOWING THE OWNER'S MANUAL DIAGRAM
EA — Closed
— Model Year: 1998
TURN SIGHAL
There is no summary currently available
SQ — Closed
— Model Year: 1997
CHECK ENGINE LIGHT STAYS ON
A monthly Technical Times published by Kia and distributed to dealer technicians identifying a wiring harness problem that could cause connectors C123 and C124 to pull apart slightly during engine load changes.This could lead to erratic or tempory loss
PE — Closed
— Model Year: 1998
WINDSHIELD WIPER
ALLEGED WINDSHIELD WIPER BECOMES INOPERATIVE WHEN THE WIPER ARM AND PIVOT SEPARATE