Complaint Statistics
169 total complaints
12 crashes 9 fires 7 injuries
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS | 37 |
| ELECTRICAL SYSTEM | 20 |
| ENGINE | 15 |
| ELECTRONIC STABILITY CONTROL (ESC) | 9 |
| VEHICLE SPEED CONTROL | 8 |
| POWER TRAIN | 5 |
| EXTERIOR LIGHTING | 5 |
| SERVICE BRAKES | 5 |
| SUSPENSION | 5 |
| SEAT BELTS | 4 |
Incident date: Oct 9, 2023
The fan for my car worked intermittently. I took the car to the dealership and they said it was the fan. I replaced the fan myself. While replacing the fan, I noticed that one of the connectors was melted. After changing the fan, nothing changed. After that, I decided to remove the bad looking
... connector. When I did, I realized the damage was much worse than I realized. Some of the casing from the wiring was totally melted off. My radio also started changing stations randomly and my GPS was getting hot when I used it. After I replaced the connector, everything worked perfectly.Read more
Incident date: May 15, 2023
The contact owns a 2006 Kia Sportage. The contact stated that while starting the vehicle, there was an abnormal fuel odor inside the vehicle. The contact was relating the failure to NHTSA Campaign Number: 11V256000 (Fuel System, Other). The contact stated that neither the VIN nor the year, make, or
... model was not included in the recall. Additionally, the recall was state-specific. The vehicle was taken to a dealer for inspection, who informed the contact of the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.Read more
Incident date: May 15, 2023
The contact owns a 2006 Kia Sportage. The contact stated that while starting the vehicle, there was an abnormal fuel odor inside the vehicle. The contact was relating the failure to NHTSA Campaign Number: 11V256000 (Fuel System, Other). The contact stated that neither the VIN nor the year, make, or
... model was not included in the recall. Additionally, the recall was state-specific. The vehicle was taken to a dealer for inspection, who informed the contact of the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.Read more
Incident date: Jan 8, 2023
July 14, 2020 To whom it may concern I [XXX] is owner of Kia Sportage 2006 [XXX] I purchase this vehicle 12/2005 from Kia in Paramus NJ. This vehicle now has 137,296 miles also what make note it has not never been in accident or given me big issues. In May 2018, I received a recall on this vehicl
... e for application of additional anti- corrosion material (SC104) which I brought my vehicle to Tenafly NJ (which is now closed) •Only July 2, 2020 appropriately 5:20 pm I was driven home to pick up my mother, I heard a weird sound coming from left back wheel. And continuing driving the sound got louder, I taken the vehicle to my mechanic and left there. •July 3, 2020, I went to pick up the vehicle and the mechanic showed me underneath the vehicle how the vehicle corrupted (photos include). The mechanic advises me not to drive the car that it is very hazardous to me and others on the road and I should notify the dealership. •July 5,2020, I called the customer relation of Kia which they stated that they will look at it and have vehicle towed to nearness Kia, which is Jack Daniels Motors, Inc Kia in Fairlawn NJ. The vehicle arrived 9:30 am. I received phone at 3:30 pm from Service Advisor [XXX], who actual ask me to come in and sign papers. I could not come on July 5,2020 •On July 6, 2020 I arrived at Kia Jack Daniels Motors, Inc at 5:30 pm to talk to Service Advisor [XXX], he stated that the vehicle was out of warranty and it was out of his hands and someone will get back to me. •On July 10, 2020 I received a phone call from Service Advisor [XXX] that the vehicle pass the warranty and they cannot help me with the issue. I should call customer relation. Then I called customer relation again, I talk to [XXX] ext. [XXX]. The customer servant, [XXX] stated that I should call my insurance company to pay for repairs, (out pocket). I told him that this issue is not my insurance company issue. The issue is Kia, which ha INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Mar 31, 2022
The contact owns a 2006 Kia Sportage. The contact stated that while the vehicle was being inspected, the vehicle failed due to the autolocking brakes and Hydraulic Electronic Control Unit (HECU). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informe
... d of the failure. The failure mileage was approximately 115,000.Read more
Incident date: Mar 31, 2022
The contact owns a 2006 Kia Sportage. The contact stated that while the vehicle was being inspected, the vehicle failed due to the autolocking brakes and Hydraulic Electronic Control Unit (HECU). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informe
... d of the failure. The failure mileage was approximately 115,000.Read more
Incident date: Oct 1, 2021
I purchased this vehicle from a private seller in August 2021 and attempted to obtain records of the vehicle Kia America Case ID #14353653 which Kia America has yet to provide me any information. I had a full diagnostic done by a certified mechanic at Borst Automotive in the state of Arizona on 09/1
... 8/21 where several concerns were reported to me that Kia failed to report. There is a new and concerning grinding with the engine on my 2006 Kia Sportage LX that sounds like it might be an exhaust leak. I hear loud grinding sounds now when turning on the car that immediately sound when it is fired up, and when accelerating is the worst, but the sound starts loud and is immediate when I turn on the vehicle and fire up the engine. Two days ago on 10-01-21 which was the last night I drove it as it feels unsafe to drive now, I did not get far before the front driver's tire closest to the engine completely blew out/ and exploded coming off of it's wheel and cap hinting at a potential engine problem or recalled defect. I had to immediately pull over and call AAA to come put the spare donut on my car to get it back home to park. The engine appears to have something wrong with the exhaust system and it sounds bad. I reported this today to Kia America case ID #14407655. I always make it a point to to check fluids and something is not right here. The car is overheated but Radiator is fine and coolant, and all other engine fluids are full but could be an engine issue that is dangerous. This engine sounds like it will burst at any minute its grinding and stalling so bad. Made an appointment with Royal Kia in my hometown Tucson, AZ for October 12, 2021 to have the fuel tank straps replaced and towed as apparently they are faulty and this was the soonest this dealership could perform this. I know the 2010-2021 Sportage models were recalled under Safety Recall 20V-750 but since this recall is somewhat new and yet to discover other Kia Sportage’s that might also be affected. Consumer also noticed malfunctioning of brake and tail ligRead more
Fire
Incident date: Oct 1, 2021
I purchased this vehicle from a private seller in August 2021 and attempted to obtain records of the vehicle Kia America Case ID #14353653 which Kia America has yet to provide me any information. I had a full diagnostic done by a certified mechanic at Borst Automotive in the state of Arizona on 09/1
... 8/21 where several concerns were reported to me that Kia failed to report. There is a new and concerning grinding with the engine on my 2006 Kia Sportage LX that sounds like it might be an exhaust leak. I hear loud grinding sounds now when turning on the car that immediately sound when it is fired up, and when accelerating is the worst, but the sound starts loud and is immediate when I turn on the vehicle and fire up the engine. Two days ago on 10-01-21 which was the last night I drove it as it feels unsafe to drive now, I did not get far before the front driver's tire closest to the engine completely blew out/ and exploded coming off of it's wheel and cap hinting at a potential engine problem or recalled defect. I had to immediately pull over and call AAA to come put the spare donut on my car to get it back home to park. The engine appears to have something wrong with the exhaust system and it sounds bad. I reported this today to Kia America case ID #14407655. I always make it a point to to check fluids and something is not right here. The car is overheated but Radiator is fine and coolant, and all other engine fluids are full but could be an engine issue that is dangerous. This engine sounds like it will burst at any minute its grinding and stalling so bad. Made an appointment with Royal Kia in my hometown Tucson, AZ for October 12, 2021 to have the fuel tank straps replaced and towed as apparently they are faulty and this was the soonest this dealership could perform this. I know the 2010-2021 Sportage models were recalled under Safety Recall 20V-750 but since this recall is somewhat new and yet to discover other Kia Sportage’s that might also be affected. Consumer also noticed malfunctioning of brake and tail ligRead more
Fire
Incident date: Oct 1, 2021
I purchased this vehicle from a private seller in August 2021 and attempted to obtain records of the vehicle Kia America Case ID #14353653 which Kia America has yet to provide me any information. I had a full diagnostic done by a certified mechanic at Borst Automotive in the state of Arizona on 09/1
... 8/21 where several concerns were reported to me that Kia failed to report. There is a new and concerning grinding with the engine on my 2006 Kia Sportage LX that sounds like it might be an exhaust leak. I hear loud grinding sounds now when turning on the car that immediately sound when it is fired up, and when accelerating is the worst, but the sound starts loud and is immediate when I turn on the vehicle and fire up the engine. Two days ago on 10-01-21 which was the last night I drove it as it feels unsafe to drive now, I did not get far before the front driver's tire closest to the engine completely blew out/ and exploded coming off of it's wheel and cap hinting at a potential engine problem or recalled defect. I had to immediately pull over and call AAA to come put the spare donut on my car to get it back home to park. The engine appears to have something wrong with the exhaust system and it sounds bad. I reported this today to Kia America case ID #14407655. I always make it a point to to check fluids and something is not right here. The car is overheated but Radiator is fine and coolant, and all other engine fluids are full but could be an engine issue that is dangerous. This engine sounds like it will burst at any minute its grinding and stalling so bad. Made an appointment with Royal Kia in my hometown Tucson, AZ for October 12, 2021 to have the fuel tank straps replaced and towed as apparently they are faulty and this was the soonest this dealership could perform this. I know the 2010-2021 Sportage models were recalled under Safety Recall 20V-750 but since this recall is somewhat new and yet to discover other Kia Sportage’s that might also be affected. Consumer also noticed malfunctioning of brake and tail ligRead more
Fire
Incident date: Oct 23, 2020
I WAS RIDING DOWN THE ROAD AND THE AIRBAG LIGHT CAME ON. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC THINKS IT IS A SENSOR FOR THE CHECK ENGINE LIGHT. HAVING TROUBLE WITH COVID-19 GETTING THE PART, BEEN WAITING FOR OVER A WEEK. MY MECHANIC HAS RECOMMENDED ME TAKING THE CAR TO A KIA DE
... ALER SHIP WITH THE AIRBAG LIGHT COMING ON. HE THOUGH FOR SURE IT WOULD HAVE A RECALL BUT I DO NOT SEE ONE LISTED.Read more
Incident date: Oct 23, 2020
I WAS RIDING DOWN THE ROAD AND THE AIRBAG LIGHT CAME ON. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC THINKS IT IS A SENSOR FOR THE CHECK ENGINE LIGHT. HAVING TROUBLE WITH COVID-19 GETTING THE PART, BEEN WAITING FOR OVER A WEEK. MY MECHANIC HAS RECOMMENDED ME TAKING THE CAR TO A KIA DE
... ALER SHIP WITH THE AIRBAG LIGHT COMING ON. HE THOUGH FOR SURE IT WOULD HAVE A RECALL BUT I DO NOT SEE ONE LISTED.Read more
Incident date: Nov 21, 2020
THIS CAR CONTINUES TO HAVE PROBLEMS WITH SPEEDING UP AND SLOWING DOWN ON ITS OWN, AT THIS POINT IT SHUT OFF ANY TIME I WAS SLOWING DOWN FOR A LIGHT OR STOP. IT CUT OFF MULTIPLE TIMES ON A HIGHWAY GOING 75 MPH. VERY SCARY WITH KIDS IN CAR. WAS ABLE TO GET HOME AND IT WILL NOT TURN OVER OR START BACK
... UP GETTING DIAGNOSED TODAY, THERE NEEDS TO BE SOMETHING DONE ABOUT THIS ISSUE, I HAVE READ 100S OF SIMILAR PROBLEMS LIKE THIS! KIA YOUR PUTTING OUR LIVES IN DANGER, PREGNANT WITH 2 KIDS AND CAR SHUTTING OFF ON HIGHWAY, OR SPEEDING UP AND SLOWING DOWN BY IT SELF IS TRAUMATIZING. DO SOMETHING BEFORE SOMEONE IS BADLY HURT!! ALSO I AM BIG AND PREGNANT AND DRIVER DOOR DOES NOT OPEN I AM ASSUMING THAT TOO IS AN ELECTRIC ISSUE EITHER WAY I HAVE TO CLIMB OVER SEATS, THIS CAR LOOKED GREAT AFTER 1 DAY DOOR STOPPED WORKING AND WITHIN A FEW WEEKS OF OWNING IT NOW SPEED! KIA YOU REALLY NEED TO FIX ALL THESE ISSUES SEEMS TO ME THERE IS ELECTRIC PROBLEMS ALL THROUGHOUT THE CAR. PLEASE HELPRead more
Incident date: Nov 21, 2020
THIS CAR CONTINUES TO HAVE PROBLEMS WITH SPEEDING UP AND SLOWING DOWN ON ITS OWN, AT THIS POINT IT SHUT OFF ANY TIME I WAS SLOWING DOWN FOR A LIGHT OR STOP. IT CUT OFF MULTIPLE TIMES ON A HIGHWAY GOING 75 MPH. VERY SCARY WITH KIDS IN CAR. WAS ABLE TO GET HOME AND IT WILL NOT TURN OVER OR START BACK
... UP GETTING DIAGNOSED TODAY, THERE NEEDS TO BE SOMETHING DONE ABOUT THIS ISSUE, I HAVE READ 100S OF SIMILAR PROBLEMS LIKE THIS! KIA YOUR PUTTING OUR LIVES IN DANGER, PREGNANT WITH 2 KIDS AND CAR SHUTTING OFF ON HIGHWAY, OR SPEEDING UP AND SLOWING DOWN BY IT SELF IS TRAUMATIZING. DO SOMETHING BEFORE SOMEONE IS BADLY HURT!! ALSO I AM BIG AND PREGNANT AND DRIVER DOOR DOES NOT OPEN I AM ASSUMING THAT TOO IS AN ELECTRIC ISSUE EITHER WAY I HAVE TO CLIMB OVER SEATS, THIS CAR LOOKED GREAT AFTER 1 DAY DOOR STOPPED WORKING AND WITHIN A FEW WEEKS OF OWNING IT NOW SPEED! KIA YOU REALLY NEED TO FIX ALL THESE ISSUES SEEMS TO ME THERE IS ELECTRIC PROBLEMS ALL THROUGHOUT THE CAR. PLEASE HELPRead more
Incident date: Nov 3, 2020
I HIT THE SIDE OF A CAR I DIDN'T SEE WHILE PULLING OUT OF A CAR PARK ONTO THE ROAD, SO I WAS MOVING SLOWLY FORWARD. A CAR HAD APPEARED FROM BEHIND 2 TURNING CARS AND I HIT THE SIDE OF IT. NEITHER THE AIR BAG OR THE SEAT BELT IN MY CAR STOPPED MY HEAD FROM MAKING CONTACT WITH THE WINDSHIELD. I WAS VE
... RY SHAKEN AT THE TIME AS ANYONE WOULD BE. THE FOLLOWING DAY I NEEDED TO REST, AND 2 DAYS LATER WENT TO ER WHERE I HAD A SCAN AND WAS DIAGNOSED WITH A CONCUSSION. OVER 2 WEEKS LATER, I AM MUCH BETTER BUT NOT YET FULLY RECOVERED. I RECEIVED A CITATION FROM THE ATTENDING POLICE OFFICER FOR CARELESS DRIVING. I HAVE CONTACTED CORPORATE KIA TO ASK WHY BOTH THE AIRBAG AND SEAT BELT FAILED TO HELP ME AVOID INJURY. I ATTACH A PHOTO OF THE FRONT OF MY CAR AND THE POLICE REPORT.Read more
Crash
1 injured
Incident date: Nov 3, 2020
I HIT THE SIDE OF A CAR I DIDN'T SEE WHILE PULLING OUT OF A CAR PARK ONTO THE ROAD, SO I WAS MOVING SLOWLY FORWARD. A CAR HAD APPEARED FROM BEHIND 2 TURNING CARS AND I HIT THE SIDE OF IT. NEITHER THE AIR BAG OR THE SEAT BELT IN MY CAR STOPPED MY HEAD FROM MAKING CONTACT WITH THE WINDSHIELD. I WAS VE
... RY SHAKEN AT THE TIME AS ANYONE WOULD BE. THE FOLLOWING DAY I NEEDED TO REST, AND 2 DAYS LATER WENT TO ER WHERE I HAD A SCAN AND WAS DIAGNOSED WITH A CONCUSSION. OVER 2 WEEKS LATER, I AM MUCH BETTER BUT NOT YET FULLY RECOVERED. I RECEIVED A CITATION FROM THE ATTENDING POLICE OFFICER FOR CARELESS DRIVING. I HAVE CONTACTED CORPORATE KIA TO ASK WHY BOTH THE AIRBAG AND SEAT BELT FAILED TO HELP ME AVOID INJURY. I ATTACH A PHOTO OF THE FRONT OF MY CAR AND THE POLICE REPORT.Read more
Crash
1 injured
Incident date: Oct 18, 2020
MY FRIEND AND I WERE DRIVING HOME AT 55 MPH WHEN MY SPORTAGE STARTING SPEEDING UP ON ITS OWN. THEN WHEN I TRIED TO STOPPED FOR A RED LIGHT IT WANTED TO CUT OFF. SO WHEN THE LIGHT CHANGED IT STARTED SPEEDING UP AND SLOWING ON IT'S OWN. THIS WENT ON FOR ABOUT 15 MILES. I HAVE NEVER HAD A CAR DO THIS.
... IT WAS REALLY SCARY. AT ONE POINT IT CUT OUT IN THE MIDDLE OF THE HIGHWAY. THANK GOD THERE WAS NOONE ELSE BEHIND ME. I DID MAKE IT HOME AND IT DIED PULLING IN THE DRIVE.Read more
Incident date: Sep 1, 2018
BRAKE LIGHTS STAY ON AFTER TURNING OFF THE IGNITION AND SHUTTING OFF THE LIGHTS. HAVE TO TURN LIGHTS ON OFF DEPRESS THE BRAKE PEDAL, TURN ON AND OFF THE LIGHTS AND KEEP DOING IT UNTIL THEY GO OFF.. HAS BEEN HAPPENING FOR OVER A YEAR. READ ONLINE THAT THERE'S A HISTORY OF THIS BUT NO RECALL.
Incident date: Sep 1, 2018
BRAKE LIGHTS STAY ON AFTER TURNING OFF THE IGNITION AND SHUTTING OFF THE LIGHTS. HAVE TO TURN LIGHTS ON OFF DEPRESS THE BRAKE PEDAL, TURN ON AND OFF THE LIGHTS AND KEEP DOING IT UNTIL THEY GO OFF.. HAS BEEN HAPPENING FOR OVER A YEAR. READ ONLINE THAT THERE'S A HISTORY OF THIS BUT NO RECALL.
Incident date: Sep 1, 2018
BRAKE LIGHTS STAY ON AFTER TURNING OFF THE IGNITION AND SHUTTING OFF THE LIGHTS. HAVE TO TURN LIGHTS ON OFF DEPRESS THE BRAKE PEDAL, TURN ON AND OFF THE LIGHTS AND KEEP DOING IT UNTIL THEY GO OFF.. HAS BEEN HAPPENING FOR OVER A YEAR. READ ONLINE THAT THERE'S A HISTORY OF THIS BUT NO RECALL.
Incident date: Nov 8, 2019
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT THE ELECTRIC CONTROL HARNESS FAILED. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 30 MPH AND THEN ACCELERATED BACK TO NORMAL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HERTRICH KIA (6546
... OCEAN GATEWAY, EASTON, MD 21601, (410) 200-9784) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC CONTROL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,723. *BF*JBRead more
Incident date: Oct 7, 2019
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED INDEPENDENTLY WHEN THE VEHICLE WAS TURNED OFF AND STATIONARY. IN ADDITION, THE ESC WARNING INDICATOR REMAINED ILLUMINATED AND THE CRUISE CONTROL WAS NOT WORKING. THE CONTACT ALSO STATED THAT IN OR
... DER TO TURN OFF THE BRAKE LIGHTS, HE HAD TO DISCONNECT THE VEHICLE'S BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V130000 (EXTERIOR LIGHTING), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.Read more
Incident date: Oct 7, 2019
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED INDEPENDENTLY WHEN THE VEHICLE WAS TURNED OFF AND STATIONARY. IN ADDITION, THE ESC WARNING INDICATOR REMAINED ILLUMINATED AND THE CRUISE CONTROL WAS NOT WORKING. THE CONTACT ALSO STATED THAT IN OR
... DER TO TURN OFF THE BRAKE LIGHTS, HE HAD TO DISCONNECT THE VEHICLE'S BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V130000 (EXTERIOR LIGHTING), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.Read more
Incident date: Apr 19, 2019
AIR BAG NOT ENGAGED LIGHT IS ON
Incident date: Sep 15, 2019
I PREVIOUSLY COMPLAINED OF REPEATED STUCK ACCELERATOR PEDAL. AT 179,510 MILES ACCELERATOR PEDAL BEGAN TWISTING OUT OF ITS STANDARD POSITION. AN INSPECTION REVEALED THE BOLT SECURING THE ACCELERATOR PEDAL AND THE THREADED HOLE IN FLOOR CRACKED AND SEPARATED FROM THE FLOOR
Incident date: Sep 15, 2019
I PREVIOUSLY COMPLAINED OF REPEATED STUCK ACCELERATOR PEDAL. AT 179,510 MILES ACCELERATOR PEDAL BEGAN TWISTING OUT OF ITS STANDARD POSITION. AN INSPECTION REVEALED THE BOLT SECURING THE ACCELERATOR PEDAL AND THE THREADED HOLE IN FLOOR CRACKED AND SEPARATED FROM THE FLOOR
Incident date: Sep 15, 2019
I PREVIOUSLY COMPLAINED OF REPEATED STUCK ACCELERATOR PEDAL. AT 179,510 MILES ACCELERATOR PEDAL BEGAN TWISTING OUT OF ITS STANDARD POSITION. AN INSPECTION REVEALED THE BOLT SECURING THE ACCELERATOR PEDAL AND THE THREADED HOLE IN FLOOR CRACKED AND SEPARATED FROM THE FLOOR
Incident date: May 1, 2019
BACK IN MAY OF THIS YEAR, I HEARD OF A RECALL FOR GAS TANK STRAPS ON MY CAR - SO CALLED KIA AND THEY SAID TANK STRAPS HAD BEEN RECALLED AND CORROSION PROTECTION (UNDERCOATING) WAS ALSO A REMEDY THAT WAS COVERED BY THE RECALL. I ARRANGED RECALL SERVICE AT CLOSEST DEALER (1 1/2 HOURS AWAY) WHO ORDERED
... THE TANK STRAPS FOR ME. UNFORTUNATELY, ONCE AT THE DEALERSHIP, THE SERVICE TECH SAID THAT HE COULD NOT REPLACE THE STRAPS BECAUSE HE WAS CONCERNED THAT THE GAS TANK "WOULD FALL APART DUE TO CORROSION ALONG THE WELDED SEAM OF THE TANK" A COMMON PROBLEM KNOWN TO KIA. BECAUSE THE TECH DID NOT HAVE A NEW TANK IN STOCK, I ASKED HIM IF HE COULD GET ONE FROM A JUNK YARD, HE SAID THAT SUCH A USED TANK "WOULD LIKELY HAVE THE SAME PROBLEM." I HAVE BEEN TRYING TO GET KIA TO REPLACE THE STRAPS AND TANK AT THEIR EXPENSE AND TO FOLLOW-UP WITH UNDERCOATING AS THEY ARE OBLIGATED TO DO - FOR MONTHS! I HAVE CALLED KIA CONSUMER AFFAIRS AND KIA AMERICA MANAGEMENT IN IRVINE CA MULTIPLE TIMES OVER THE PAST MONTHS. THE ONLY RESPONSE I HAVE HAD THUS FAR WAS FROM JESSICA WEAVER OF KIA'S CONSUMER AFFAIRS DEPT (520 772 4714) MS WEAVER HAS REPEATEDLY REQUESTED THAT I GIVE HER MORE TIME AND SHE REPEATEDLY FAILS TO FOLLOW-THROUGH ON HER COMMITMENTS TO CALL BACK. MY LATEST CONTACT FROM HER WAS TWO WEEKS AGO WHERE SHE AGAIN REQUESTED MORE TIME (FIVE DAYS) TO RESOLVE THE ISSUE - - I AGAIN NEVER HEARD BACK FROM MS WEAVER. WHAT MS WEAVER HAS CONVEYED TO ME IS THAT THE REGIONAL PARTS AND SERVICE MANAGER NEEDS TO APPROVE THE REPAIR AND REVIEW THE PHOTOS THAT WERE TAKEN OF THE GAS TANK ...AND SHE CANNOT GET TO HIM. I HAVE REPEATEDLY RESPONDED THAT THERE MUST BE SOMEONE AT KIA WHO CAN APPROVE THE REPAIR. MY SENSE IS THAT THIS POOR WOMAN HAS BEEN TOLD TO JERK ME AROUND UNTIL I GIVE UP ...THIS WILL NOT HAPPEN. THANKS FOR YOUR HELP IN GETTING KIA TO MEET THEIR OBLIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: May 1, 2019
BACK IN MAY OF THIS YEAR, I HEARD OF A RECALL FOR GAS TANK STRAPS ON MY CAR - SO CALLED KIA AND THEY SAID TANK STRAPS HAD BEEN RECALLED AND CORROSION PROTECTION (UNDERCOATING) WAS ALSO A REMEDY THAT WAS COVERED BY THE RECALL. I ARRANGED RECALL SERVICE AT CLOSEST DEALER (1 1/2 HOURS AWAY) WHO ORDERED
... THE TANK STRAPS FOR ME. UNFORTUNATELY, ONCE AT THE DEALERSHIP, THE SERVICE TECH SAID THAT HE COULD NOT REPLACE THE STRAPS BECAUSE HE WAS CONCERNED THAT THE GAS TANK "WOULD FALL APART DUE TO CORROSION ALONG THE WELDED SEAM OF THE TANK" A COMMON PROBLEM KNOWN TO KIA. BECAUSE THE TECH DID NOT HAVE A NEW TANK IN STOCK, I ASKED HIM IF HE COULD GET ONE FROM A JUNK YARD, HE SAID THAT SUCH A USED TANK "WOULD LIKELY HAVE THE SAME PROBLEM." I HAVE BEEN TRYING TO GET KIA TO REPLACE THE STRAPS AND TANK AT THEIR EXPENSE AND TO FOLLOW-UP WITH UNDERCOATING AS THEY ARE OBLIGATED TO DO - FOR MONTHS! I HAVE CALLED KIA CONSUMER AFFAIRS AND KIA AMERICA MANAGEMENT IN IRVINE CA MULTIPLE TIMES OVER THE PAST MONTHS. THE ONLY RESPONSE I HAVE HAD THUS FAR WAS FROM JESSICA WEAVER OF KIA'S CONSUMER AFFAIRS DEPT (520 772 4714) MS WEAVER HAS REPEATEDLY REQUESTED THAT I GIVE HER MORE TIME AND SHE REPEATEDLY FAILS TO FOLLOW-THROUGH ON HER COMMITMENTS TO CALL BACK. MY LATEST CONTACT FROM HER WAS TWO WEEKS AGO WHERE SHE AGAIN REQUESTED MORE TIME (FIVE DAYS) TO RESOLVE THE ISSUE - - I AGAIN NEVER HEARD BACK FROM MS WEAVER. WHAT MS WEAVER HAS CONVEYED TO ME IS THAT THE REGIONAL PARTS AND SERVICE MANAGER NEEDS TO APPROVE THE REPAIR AND REVIEW THE PHOTOS THAT WERE TAKEN OF THE GAS TANK ...AND SHE CANNOT GET TO HIM. I HAVE REPEATEDLY RESPONDED THAT THERE MUST BE SOMEONE AT KIA WHO CAN APPROVE THE REPAIR. MY SENSE IS THAT THIS POOR WOMAN HAS BEEN TOLD TO JERK ME AROUND UNTIL I GIVE UP ...THIS WILL NOT HAPPEN. THANKS FOR YOUR HELP IN GETTING KIA TO MEET THEIR OBLIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: May 1, 2019
BACK IN MAY OF THIS YEAR, I HEARD OF A RECALL FOR GAS TANK STRAPS ON MY CAR - SO CALLED KIA AND THEY SAID TANK STRAPS HAD BEEN RECALLED AND CORROSION PROTECTION (UNDERCOATING) WAS ALSO A REMEDY THAT WAS COVERED BY THE RECALL. I ARRANGED RECALL SERVICE AT CLOSEST DEALER (1 1/2 HOURS AWAY) WHO ORDERED
... THE TANK STRAPS FOR ME. UNFORTUNATELY, ONCE AT THE DEALERSHIP, THE SERVICE TECH SAID THAT HE COULD NOT REPLACE THE STRAPS BECAUSE HE WAS CONCERNED THAT THE GAS TANK "WOULD FALL APART DUE TO CORROSION ALONG THE WELDED SEAM OF THE TANK" A COMMON PROBLEM KNOWN TO KIA. BECAUSE THE TECH DID NOT HAVE A NEW TANK IN STOCK, I ASKED HIM IF HE COULD GET ONE FROM A JUNK YARD, HE SAID THAT SUCH A USED TANK "WOULD LIKELY HAVE THE SAME PROBLEM." I HAVE BEEN TRYING TO GET KIA TO REPLACE THE STRAPS AND TANK AT THEIR EXPENSE AND TO FOLLOW-UP WITH UNDERCOATING AS THEY ARE OBLIGATED TO DO - FOR MONTHS! I HAVE CALLED KIA CONSUMER AFFAIRS AND KIA AMERICA MANAGEMENT IN IRVINE CA MULTIPLE TIMES OVER THE PAST MONTHS. THE ONLY RESPONSE I HAVE HAD THUS FAR WAS FROM JESSICA WEAVER OF KIA'S CONSUMER AFFAIRS DEPT (520 772 4714) MS WEAVER HAS REPEATEDLY REQUESTED THAT I GIVE HER MORE TIME AND SHE REPEATEDLY FAILS TO FOLLOW-THROUGH ON HER COMMITMENTS TO CALL BACK. MY LATEST CONTACT FROM HER WAS TWO WEEKS AGO WHERE SHE AGAIN REQUESTED MORE TIME (FIVE DAYS) TO RESOLVE THE ISSUE - - I AGAIN NEVER HEARD BACK FROM MS WEAVER. WHAT MS WEAVER HAS CONVEYED TO ME IS THAT THE REGIONAL PARTS AND SERVICE MANAGER NEEDS TO APPROVE THE REPAIR AND REVIEW THE PHOTOS THAT WERE TAKEN OF THE GAS TANK ...AND SHE CANNOT GET TO HIM. I HAVE REPEATEDLY RESPONDED THAT THERE MUST BE SOMEONE AT KIA WHO CAN APPROVE THE REPAIR. MY SENSE IS THAT THIS POOR WOMAN HAS BEEN TOLD TO JERK ME AROUND UNTIL I GIVE UP ...THIS WILL NOT HAPPEN. THANKS FOR YOUR HELP IN GETTING KIA TO MEET THEIR OBLIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Incident date: Aug 12, 2019
PREVIOUSLY REPORTED ENGINE SURGES / ERRATIC IDLE AT 177800 MILES, AND THROTTLE BODY CLEANED AT 177900 MILES. AT 178345 THE IDLE AIR CONTROL VALVE WAS CLEANED AS A PRECAUTION, DUE TO THE PREVIOUS SYMPTOMS. AT 178377 WHILE DRIVING ON THE HIGHWAY I FOUND THE THROTTLE STUCK IN THE FULL OPEN POSITION.
... AFTER SAFELY STOPPING THE VEHICLE, I HAD TO MANUALLY RETURN THE THROTTLE TO THE NORMAL POSITION. UPON RESTARTING THE VEHICLE I BEGAN EXPERIENCING ERRATIC IDLING 3000 TO 4000 RPM. ONCE PARKED AT 178382 THE IDLE AIR CONTROL VALVE WAS RECHECKED, AND ENGINE IDLE RPM RETURNED TO NORMAL. I CHECKED THE OBDII AND FOUND NO PREVIOUS OR PENDING CODES. I WILL REPLACE THE IDLE AIR CONTROL VALVE.Read more
Incident date: Aug 12, 2019
PREVIOUSLY REPORTED ENGINE SURGES / ERRATIC IDLE AT 177800 MILES, AND THROTTLE BODY CLEANED AT 177900 MILES. AT 178345 THE IDLE AIR CONTROL VALVE WAS CLEANED AS A PRECAUTION, DUE TO THE PREVIOUS SYMPTOMS. AT 178377 WHILE DRIVING ON THE HIGHWAY I FOUND THE THROTTLE STUCK IN THE FULL OPEN POSITION.
... AFTER SAFELY STOPPING THE VEHICLE, I HAD TO MANUALLY RETURN THE THROTTLE TO THE NORMAL POSITION. UPON RESTARTING THE VEHICLE I BEGAN EXPERIENCING ERRATIC IDLING 3000 TO 4000 RPM. ONCE PARKED AT 178382 THE IDLE AIR CONTROL VALVE WAS RECHECKED, AND ENGINE IDLE RPM RETURNED TO NORMAL. I CHECKED THE OBDII AND FOUND NO PREVIOUS OR PENDING CODES. I WILL REPLACE THE IDLE AIR CONTROL VALVE.Read more
Incident date: Aug 12, 2019
PREVIOUSLY REPORTED ENGINE SURGES / ERRATIC IDLE AT 177800 MILES, AND THROTTLE BODY CLEANED AT 177900 MILES. AT 178345 THE IDLE AIR CONTROL VALVE WAS CLEANED AS A PRECAUTION, DUE TO THE PREVIOUS SYMPTOMS. AT 178377 WHILE DRIVING ON THE HIGHWAY I FOUND THE THROTTLE STUCK IN THE FULL OPEN POSITION.
... AFTER SAFELY STOPPING THE VEHICLE, I HAD TO MANUALLY RETURN THE THROTTLE TO THE NORMAL POSITION. UPON RESTARTING THE VEHICLE I BEGAN EXPERIENCING ERRATIC IDLING 3000 TO 4000 RPM. ONCE PARKED AT 178382 THE IDLE AIR CONTROL VALVE WAS RECHECKED, AND ENGINE IDLE RPM RETURNED TO NORMAL. I CHECKED THE OBDII AND FOUND NO PREVIOUS OR PENDING CODES. I WILL REPLACE THE IDLE AIR CONTROL VALVE.Read more
Incident date: Aug 8, 2019
WHILE BRAKING THE VEHICLE APPEARED TO BE PICKING UP SPEED. WHEN I DEPRESSED THE CLUTCH THE ENGINE SURGED PAST 2000 RPM. WHILE DRIVING ON A DOWNGRADE THE VEHICLE WAS PICKING UP SPEED, AND I DEPRESSED THE CLUTCH AND THE ENGINE RPM WENT 2000 RPM FOR SEVERAL SECONDS. FROM MY EXPERIENCES WITH OTHER VE
... HICLES I THOUGHT: MAYBE THE DRIVER'S MAT SHIFTED, OR SOME OTHER OBJECT MAY HAVE FALLEN AND WAS INTERFERING WITH THE ACCELERATOR PEDAL. I FELT AROUND THE PEDAL WITH MY FOOT, BUT FOUND NO FOREIGN OBJECTS. I USED THE TIP OF MY FOOT TO MAKE THE ACCELERATOR PEDAL WAS UP ALL THE WAY, AND THEN ENGINE RPM APPEARED TO GO TO NORMAL. WHEN I REACHED MY DESTINATION I TAPPED ON THE ACCELERATOR PEDAL A FEW TIMES TO RE-CREATE THE PROBLEM. THE ENGINE WENT TO 2000 RPM FOR ABOUT 3 SECONDS, AND CAME BACK DOWN. I CHECKED FOR ANY CODES USING AN OBD II SCANNER, HOWEVER NONE WERE FOUND.Read more
Incident date: Aug 9, 2019
I PREVIOUSLY REPORTED AT 177,800 MILES THAT I WAS EXPERIENCING ENGINE SURGES. WHILE DRIVING IF I DEPRESSED THE CLUTCH ENGINE WOULD RISE TO 2000 RPMS. IF I PULLED THE ACCELERATOR PEDAL UP WITH TIP OF MY FOOT, THE ENGINE RPMS WOULD RETURN NORMAL. AT 177, 900 MILES THE THROTTLE BODY ASSEMBLY WAS CLE
... ANED, AND I AM NO LONGER EXPERIENCING ENGINE SURGES.Read more
Incident date: Aug 9, 2019
I PREVIOUSLY REPORTED AT 177,800 MILES THAT I WAS EXPERIENCING ENGINE SURGES. WHILE DRIVING IF I DEPRESSED THE CLUTCH ENGINE WOULD RISE TO 2000 RPMS. IF I PULLED THE ACCELERATOR PEDAL UP WITH TIP OF MY FOOT, THE ENGINE RPMS WOULD RETURN NORMAL. AT 177, 900 MILES THE THROTTLE BODY ASSEMBLY WAS CLE
... ANED, AND I AM NO LONGER EXPERIENCING ENGINE SURGES.Read more
Incident date: Aug 9, 2019
I PREVIOUSLY REPORTED AT 177,800 MILES THAT I WAS EXPERIENCING ENGINE SURGES. WHILE DRIVING IF I DEPRESSED THE CLUTCH ENGINE WOULD RISE TO 2000 RPMS. IF I PULLED THE ACCELERATOR PEDAL UP WITH TIP OF MY FOOT, THE ENGINE RPMS WOULD RETURN NORMAL. AT 177, 900 MILES THE THROTTLE BODY ASSEMBLY WAS CLE
... ANED, AND I AM NO LONGER EXPERIENCING ENGINE SURGES.Read more
Incident date: Mar 29, 2010
I HAD THIS ISSUE MULTIPLE TIMES. AND THE DEALER COULDN'T FIND THE PROBLEM SO THEY ONLY DELETE THE ERROR. THE FIRS ISSUE IS THE PASSENGER AIR BAG (AIRBAG LIGHT ERROR) THE ERROR SEEMS TO BE THE SENSOR INSIDE THE SEAT.. AND THE SECOND ERROR THE SPEEDOMETER IS NOT SHOWING THE CORRECT SPEED. THE SPEEDOME
... TER IS READING ABOUT 5 MILE OFF.Read more
Incident date: Mar 29, 2010
I HAD THIS ISSUE MULTIPLE TIMES. AND THE DEALER COULDN'T FIND THE PROBLEM SO THEY ONLY DELETE THE ERROR. THE FIRS ISSUE IS THE PASSENGER AIR BAG (AIRBAG LIGHT ERROR) THE ERROR SEEMS TO BE THE SENSOR INSIDE THE SEAT.. AND THE SECOND ERROR THE SPEEDOMETER IS NOT SHOWING THE CORRECT SPEED. THE SPEEDOME
... TER IS READING ABOUT 5 MILE OFF.Read more
Incident date: Mar 24, 2019
ABS MODULE FAILURE. CAR WAS TRAVELING AT LOW SPEED WHEN ALL OF A SUDDEN IT APPEARED TO LOOSE POWER. IT TURNED OUT THAT THE REAR RIGHT WHEEL AND THE FRONT LEFT WHEEL HAD LOCKED UP DUE TO THE FAILURE. I WAS ABLE TO MOVE OFF THE MAIN ROAD WE WERE ON.
Incident date: May 28, 2018
VEHICLE STALLED WHILE DRIVING ON HIGHWAY AT APPX. 40 MPH. VEHICLE DID NOT RESTART, AND WILL NOT RESTART. MECHANICS HAVE PROBLEM CONNECTING SCANNERS TO PMC AND EFFECTING REPAIRS. SEVERAL SCANNERS, INCLUDING PROFESSIONAL SCANNERS ARE UNABLE TO RETRIEVE VEHICLE'S DATA. SCANNERS, SAYS "CHECK CONNECTION
... TO VEHICLE COMPUTER" AND "WAITING FOR RESPONSE FROM VEHICLE". VEHICLE IS COMPLETELY DISABLED. TOTAL OPERATING MILAGE OF VEHICLE IS 38,500 MILES.Read more
Incident date: May 28, 2018
VEHICLE STALLED WHILE DRIVING ON HIGHWAY AT APPX. 40 MPH. VEHICLE DID NOT RESTART, AND WILL NOT RESTART. MECHANICS HAVE PROBLEM CONNECTING SCANNERS TO PMC AND EFFECTING REPAIRS. SEVERAL SCANNERS, INCLUDING PROFESSIONAL SCANNERS ARE UNABLE TO RETRIEVE VEHICLE'S DATA. SCANNERS, SAYS "CHECK CONNECTION
... TO VEHICLE COMPUTER" AND "WAITING FOR RESPONSE FROM VEHICLE". VEHICLE IS COMPLETELY DISABLED. TOTAL OPERATING MILAGE OF VEHICLE IS 38,500 MILES.Read more
Incident date: May 28, 2018
VEHICLE STALLED WHILE DRIVING ON HIGHWAY AT APPX. 40 MPH. VEHICLE DID NOT RESTART, AND WILL NOT RESTART. MECHANICS HAVE PROBLEM CONNECTING SCANNERS TO PMC AND EFFECTING REPAIRS. SEVERAL SCANNERS, INCLUDING PROFESSIONAL SCANNERS ARE UNABLE TO RETRIEVE VEHICLE'S DATA. SCANNERS, SAYS "CHECK CONNECTION
... TO VEHICLE COMPUTER" AND "WAITING FOR RESPONSE FROM VEHICLE". VEHICLE IS COMPLETELY DISABLED. TOTAL OPERATING MILAGE OF VEHICLE IS 38,500 MILES.Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT THE COOLING FAN FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BLOWER MOTOR FAN WIRING HAD MELTED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOM AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V015000 (ELECTRICAL
... SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.Read more
Fire
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT THE COOLING FAN FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BLOWER MOTOR FAN WIRING HAD MELTED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOM AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V015000 (ELECTRICAL
... SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.Read more
Fire
Incident date: Jun 11, 2018
TL* THE CONTACT OWNS A 2006 KIA SPORTAGE. THE CONTACT STATED THAT AN UNDERCOATING PROCEDURE WAS PERFORMED ON THE VEHICLE VOLUNTARILY, BUT THE FRAME BECAME CORRODED AND THE VEHICLE WOULD NOT PASS INSPECTION. THE VEHICLE WAS TAKEN TO FRED BEAN'S KIA OF MECHANICSBURG (6302 CARLISLE PIKE, MECHANICSBURG,
... PA 17050) WHO VERIFIED THE CORROSION AND THE FACT THAT IT WOULD NOT PASS INSPECTION. THE DEALER STATED THAT THE FAILURE WAS UNREPAIRABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 99,700.Read more
Incident date: May 30, 2018
DEALER DIAGNOSTICS CAME UP WITH CODES B1495 PODS, B1495 BTS & C1513 ABS AIR BAG LIGHT CAME ON WHEN STARTING & STAYED ON. HAD BRAKE SWITCH REPLACED PER RECALL A FEW MONTHS AGO & KNOW HAVE A ABS CODE THAT COULD BE THE SWITCH AGAIN
Incident date: May 30, 2018
DEALER DIAGNOSTICS CAME UP WITH CODES B1495 PODS, B1495 BTS & C1513 ABS AIR BAG LIGHT CAME ON WHEN STARTING & STAYED ON. HAD BRAKE SWITCH REPLACED PER RECALL A FEW MONTHS AGO & KNOW HAVE A ABS CODE THAT COULD BE THE SWITCH AGAIN
Incident date: May 30, 2018
DEALER DIAGNOSTICS CAME UP WITH CODES B1495 PODS, B1495 BTS & C1513 ABS AIR BAG LIGHT CAME ON WHEN STARTING & STAYED ON. HAD BRAKE SWITCH REPLACED PER RECALL A FEW MONTHS AGO & KNOW HAVE A ABS CODE THAT COULD BE THE SWITCH AGAIN
Incident date: Apr 9, 2018
I RECENTLY PURCHASED THIS CAR FROM CACTUS JACKS DURING EASTER WEEKEND 2018. WITH IN THE FIRST WEEK WHILE DRIVING THE ENGINE SHUT OFF WHILE IN MOTION BUT COMING TO A STOP. I THOUGHT IT WAS WEIRD AND THAT IT MAY HAVE BEEN USER ERROR. TO DATE IT HAS DONE THE SAME THING ABOUT A DOZEN TIMES. IT OCCURS WH
... ILE IN MOTION WHILE SLOWING DOWN TO EITHER STOP OR TURN. IT HAS BEEN ON A CITY STREET. TRAFFIC CONDITIONS VARY. THE GAUGE PANEL LIGHTS UP AS IF THE KEY IS IN THE ON POSITION, AND IT ALMOST FEELS AS IF THE ENGINE IS STILL RUNNING BUT ITS NOT MOVING. AND IT ALSO DOESN'T SEEM LIKE A TRANSMISSION ISSUE BECAUSE THE TRANSMISSION DOESNT HAVE ANY PROBLEMS ANY OTHER TIME.Read more
Incident date: Mar 26, 2018
TAKATA RECALL I JUST PURCHASED MY KIA SPORTAGE ON 3/15/2018 AT A DEALERSHIP AND HAVE BEEN DRIVING WITH THE AIRBAG LIGHT ON. I HAVE BROUGHT THIS UP TO THE DEALER AND AM TOLD THAT THE AIRBAG LIGHT DOESN'T MATTER. AS I'M READING ALL THESE COMPLAINTS AND THOSE THAT HAVE BEEN IN ACCIDENTS THE AIRBAGS DO
... NOT DEPLOY, MY SAFETY IS AN ISSUE HERE. I AM CERTAIN THIS NEEDS TO BE LOOKED INTO. IT WILL BE SENT TO THE DEALER TO BE LOOKED AT. ALSO, I HAVE GOOGLED AS TO WHY MY BLOWER MOTOR WILL NOT SHUT OFF. THAT'S THE BLOWER RESISTOR THAT NEEDS TO BE REPLACED. THOSE COMPLAINTS ARE ON HERE ALSO, ALMOST CATCHING FIRE. I'VE NEVER FELT SO UNSAFE BEING IN A VEHICLE. THESE 2 MAIN FACTORS NEED TO BE INVESTIGATED IMMEDIATELY.Read more
Showing 50 of 169 complaints.
NHTSA Safety Investigations — KIA SPORTAGE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA — Closed
— Model Year: 2002
FAN BLADE CRACKING/SEPARATION
KIA MOTORS AMERICA, INC. (KIA) HAS IDENTIFIED A DEFECT IN THE PLASTIC ENGINE COOLING FAN IN THE SUBJECT VEHICLES AND WILL CONDUCT A SAFETY RECALL.KIA'S DEFECT REPORT STATES, ...HEAT GENERATED BY THE ENGINE CAUSES REPEATED BENDING DEFORMATION OF THE POLYPROPYLENE COOLING FAN...INITIATING CRACKS IN TH
... E FAN.THE CENTRIFUGAL FORCES GENERATED BY THE ROTATION OF THE BLADES CAN CAUSE THE CRACKS TO PROPAGATE UNTIL COMPLETE SEPARATION OCCURS...KIA ESTIMATES APPROXIMATELY 35,090 VEHICLES WILL BE SUBJECT TO THE RECALL, AS SOME OF THE 46,887 VEHICLES PRODUCED HAVE ALREADY HAD THE FAN REPLACED UNDER WARRANTY.KIA DEALERS WILL REPLACE THE ORIGINAL VERSION OF THE FAN WITH A FAN MADE OF IMPROVED MATERIAL.THIS INVESTIGATION WAS OPENED ON SEPTEMBER 21, 2006 AS PE06-042 AND UPGRADED TO ENGINEERING ANALYSIS EA07-001 ON JANUARY 22, 2007.PLEASE SEE NHTSA RECALL 07V161 FOR MORE DETAILED INFORMATIONRead more
PE — Closed
— Model Year: 2002
FAN BLADE CRACKING/SEPARATION
THE INVESTIGATION OF ENGINE COOLING FANS IN THE SUBJECT VEHICLES WAS OPENED ON SEPTEMBER 21, 2006 AS PE06-042.THE BASIS FOR OPENING WAS 10 CONSUMER REPORTS ALLEGING FAN BLADE CRACKING AND BLADE SEPARATION.SIX OF THE REPORTS INDICATED THE SEPARATED FAN BLADES CAUSED DAMAGE TO OTHER ENGINE COMPARTMENT
... COMPONENTS.KIA HAS PROVIDED ADDITIONAL CONSUMER REPORTS AND INFORMATION IN ITS RESPONSE TO PE06-042.THE INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS (EA07-001) TO CONTINUE TO ASSESS THE CONSEQUENCE OF FAN BLADE SEPARATION IN THE SUBJECT VEHICLES.Read more
EA — Closed
— Model Year: 1996
FUEL TANK LEAKAGE
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.REVIEW OF THE WARRANTY DATA REVEALED ELEVATED TANK LEAKAGE EXPERIENCE IN VEHICLES PRODUCED FROM JUNE 1999 TO OCTOBER 2000.ANALYSIS OF COMPLAINTS AND WARRANTY CLAIMS IDENTIFIED MULTIPLE CAUSES AND ORIGINS OF FUEL TANK ASSEMBLY LEAKAGE
... .THE MAJORITY OF COMPLAINTS INVOLVE NON-SPECIFIC ALLEGATIONS OF FUEL LEAKAGE WHERE MORE THAN ONE FUEL SYSTEM COMPONENT WAS REPLACED.ODI'S ANALYSIS FOCUSED ON LEAKS OCCURRING ON THE UNDERSIDE OF THE TANK DUE TO CORROSIVE FAILURE CAUSED BY DISRUPTION OF THE PROTECTIVE PVC COATING.THE ANALYSISINDICATES THAT SUCH LEAKS ARE RARE AND DO NOT SHOW EVIDENCE OF AN INCREASING TREND. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more
PE — Closed
— Model Year: 1999
FUEL TANK LEAKAGE
ON JANUARY 4, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FUEL LEAKAGE FROM THE STEEL FUEL STORAGE TANK IN CERTAIN MODEL YEAR 1999-2000 KIA SPORTAGE VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON JANUARY 25, 2006 REQUESTING INFORMATION AB
... OUT THESE AND OTHER KIA SPORTAGE VEHICLES.ODI IS AWARE OF 40 NON-DUPLICATIVE COMPLAINTS THAT ALLEGE FUEL STORAGE TANK LEAKAGE IN THE SUBJECT VEHICLES.ANALYSIS OF MANUFACTURER DATA INDICATES THAT ALLEGED FUEL LEAKAGE AT OR NEAR THE STORAGE TANK MAY BE ATTRIBUTED TO SEVERAL DIFFERENT FAILURE MODES INVOLVING THE FUEL CONTAINMENT AND DISTRIBUTION SYSTEM.KIA HAS IDENTIFIED CORROSION AS A PRIMARY CAUSAL FACTOR RELATED TO FUEL STORAGE TANK COMPLAINTS AND CONTINUED FUEL SYSTEM PART SALES.ACCORDING TO KIA, FUEL TANK CORROSION CLAIMS RELATED TO LEAKAGE CAN BE DIVIDED INTO TWO CATEGORIES: LOWER TANK CLAIMS ASSOCIATED WITH EXTERIOR CORROSION DUE TO DISRUPTION OF THE POLYVINYL CHLORIDE (PVC) PROTECTIVE COATING AND UPPER TANK CLAIMS ASSOCIATED WITH CORROSION AT THE FUEL SENDING UNIT MOUNTING PLATE AREA.THE MANUFACTURER'S INVESTIGATION INTO ALLEGED FUEL TANK CORROSION RESULTING IN LEAKAGE IS ONGOING.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-007) TO FURTHER STUDY THE FREQUENCY, SCOPE, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.Read more
EA — Closed
— Model Year: 1999
SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION
THE MANUFACTURER HAS INITIATED A SAFETY RELATED CAMPAIGN TO RECALL THE SUBJECT VEHICLES FOR CORRECTION OF THE SEAT BELT BUCKLE DEFECT.THE CORRECTIVE ACTION IS TO REPLACE THE SEAT BELTS/BUCKLES.THIS SAFETY RECALL PROGRAM HAS BEEN ASSIGNED NHTSA CAMPAIGN NO. 04V305.
RQ — Closed
— Model Year: 2001
SEAT BELT BUCKLE FALSE LATCH/MALFUNCTION
INFORMATION RECEIVED AND ANALYZED DURING THIS RQ DISCLOSED THAT MY 1999 AND 2000 KIA SEPHIA AND SPORTAGE VEHICLES WERE EQUIPPED WITH MODIFIED VERSIONS OF THE SAME SAFETY BELT LATCH ASSEMBLY AS THOSE RECALLED IN CAMPAIGN NO. 02V-216.THESE LATCH ASSEMBLIES WERE IDENTIFIED AS TYPE A97. ODI ANALYSES IND
... ICATE A CONTINUING TREND OF CONSUMER COMPLAINTS FOLLOWING A SERIES OF DESIGN MODIFICATIONS MADE BY KIA TO IMPROVE THE A97 LATCH ASSEMBLY.MY 2001 AND 2002 SUBJECT VEHICLES WERE EQUIPPED WITH DIFFERENT DESIGN LATCH ASSEMBLIES (TYPE DB-6 OR AUTOLIV) AND EXHIBIT A MUCH LOWER COMPLAINT COUNT.THIS RQ HAS BEEN UPGRADED TO AN EA IN ORDER TO FURTHER INVESTIGATE THIS MATTER FOR THE SUBJECT VEHICLES EQUIPPED WITH TYPE A97 LATCH ASSEMBLIES.Read more
RQ — Closed
— Model Year: 1998
ENGINE STALLING POST-RECALL
RQ02-013 WAS OPENED TO ASSESS THE SCOPE AND ADEQUACY OF RECALL 99V-325, WHICH INVOLVED MODIFICATIONS TO THE ENGINE FUEL INJECTION WIRE HARNESS (HARNESS).VEHICLES PRODUCED AFTER THE RECALL POPULATION HAVE SHOWN NO SIGNS OF A DEFECT TREND.THE MAJORITY OF RECALL REMEDY FAILURES IDENTIFIED WERE REPAIRED
... WITHIN ONE DAY OF THE INITIAL WORK.SUBSEQUENT FAILURE EXPERIENCE IS MINIMAL (249/55,548 VEHICLES REMEDIED).FIELD DATA SHOW NO INDICATION OF AN ONGOING CONCERN: OF 627 POST-RECALL STALLING-RELATED WIRE HARNESS WARRANTY REPAIRS, ONLY SEVEN OCCURRED IN 2003.CONSUMER COMPLAINTS AND FUEL INJECTION WIRE HARNESS SALESHAVE DECLINED SINCE 2001.ODI HAS RECEIVED A TOTAL OF TWELVE POTENTIALLY RELEVANT CONSUMER COMPLAINTS SINCE 2001.UNDER THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED.THE RECALL QUERY IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.Read more
PE — Closed
— Model Year: 1996
SAFETY BELT BUCKLE MALFUNCTION
BY LETTER DATED AUGUST 25, 2002, KIA ADVISED NHTSA THAT THE SUBJECT VEHICLES WILL BE RECALLED.SPECIFIC CORRECTIVE ACTION TO BE TAKEN BY KIA HAS NOT BEEN REPORTED TO NHTSA AT THIS TIME.THE SAFETY RECALL PROGRAM HAS BEEN ASSIGNED CAMPAIGN NO. 02V-216.
DP — Closed
— Model Year: 2000
VEHICLE ROLLOVER
There is no summary currently available
PE — Closed
— Model Year: 1999
WINDSHIELD WIPER
PE — Closed
— Model Year: 2000
INCORRECT BATTERY JUMP-START
ALLEGE BATTETY MAY EXPLODE IF OWNER'S ATTEMPT TO JUMP-STATE THE VEHICLE BY FOLLOWING THE OWNER'S MANUAL DIAGRAM
EA — Closed
— Model Year: 1998
TURN SIGHAL
There is no summary currently available
SQ — Closed
— Model Year: 1997
CHECK ENGINE LIGHT STAYS ON
A monthly Technical Times published by Kia and distributed to dealer technicians identifying a wiring harness problem that could cause connectors C123 and C124 to pull apart slightly during engine load changes.This could lead to erratic or tempory loss
PE — Closed
— Model Year: 1998
WINDSHIELD WIPER
ALLEGED WINDSHIELD WIPER BECOMES INOPERATIVE WHEN THE WIPER ARM AND PIVOT SEPARATE