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2021 KEYSTONE MONTANA

2 recalls, 4 complaints - 17 TSBs

24V234000 Mar 27, 2024
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence
A circuit board that overheats increases the risk of a fire.
Remedy
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
10,894 vehicles affected
Manufacturer: Keystone RV Company
22V048000 Feb 2, 2022
TIRES:TREAD/BELT
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2022 Raptor and 2021 Montana vehicles equipped with certain Sailun tires, size 235/80R16G. Due to a manufacturing issue, the tires may experience a belt separation.
Consequence
Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.
92 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER2
EQUIPMENT1
STRUCTURE1
UNKNOWN OR OTHER Mar 7, 2024
Incident date: Dec 27, 2022
*Left-Driver Side and Right-Passenger side under hood a loud clunk when backing out of driveway or parking space when turning the steering wheel to a very sharp turn. Yes, available for inspection. *It feels like something is coming loose when backing up and turning sharply. *Yes, the dealer heard t... Read more
STRUCTURE Jun 27, 2022
Incident date: Jun 8, 2022
The contact owns a 2021 Keystone Montana. The contact stated while her husband was towing the RV at 60 MPH, a piece of the awning detached from the RV and was being dragged along the roadway. The driver was able to park on the side of the road to fully detach the awning piece completely. The contact... Read more
UNKNOWN OR OTHER Jun 8, 2022
Incident date: Jan 7, 2022
There was a recall on a wiring harness underneath our slide, The mobile Tech that came out that supposedly fixed it did not did not they sliced open the underbelly and put it back together with duct tape. This is not safe to have and nobody is responding to fix it.
EQUIPMENT Jun 30, 2021
Incident date: May 19, 2021
The contact owns a 2021 Ram 2500 used for hauling a 2021 Keystone Montana 295 RL. The contact received notification of NHTSA Campaign Number: 21V368000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amou... Read more

Technical Service Bulletins, 2021 KEYSTONE MONTANA

17 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE6
350000 EQUIPMENT3
356000 EQUIPMENT ADAPTIVE/MOBILITY3
980000 UNKNOWN OR OTHER2
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
KSB-210122 Jan 17, 2024
160000 STRUCTURE
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is need
KSB-210122 V2 Nov 29, 2023
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
KSB-221025 V3 Jun 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It
210122 Mar 24, 2022
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
KSB-210218 Feb 24, 2021
160000 STRUCTURE
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218 Feb 24, 2021
350000 EQUIPMENT
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218 Feb 24, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-180328 V2 Feb 23, 2021
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
350000 EQUIPMENT
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2 Feb 23, 2021
160000 STRUCTURE
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-210122 Feb 19, 2021
350000 EQUIPMENT
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
KSB-210122 Feb 19, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
KSB-210122 Feb 19, 2021
160000 STRUCTURE
This is the repair instructions for KSB-210122 (first and second versions sent to dealers). It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will re
No comms 2021-07 Aug 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Keystone RV Company.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

NHTSA Safety Investigations, KEYSTONE MONTANA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE15018 Opened: May 1, 2015 , Closed: Jul 21, 2015
PE, Closed , Model Year: 2013
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more

KEYSTONE MONTANA - All Years Overview

Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).

80 Total Recalls
188 Total Complaints
1 Investigations
2 Reported Crashes
3 Reported Fires
0 Reported Deaths

KEYSTONE MONTANA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 3 1 View
2023 1 8 View
2022 3 13 View
2021 (current) 2 4
2020 1 3 View
2019 4 3 View
2018 3 7 View
2017 1 11 View
2016 1 10 View
2015 3 2 View
2014 4 17 View
2013 6 11 View
2012 1 12 View
2011 8 3 View
2010 5 14 View
2009 5 9 View
2008 4 6 View
2007 6 11 View
2006 2 11 View
2005 3 8 View
2004 5 8 View
2003 3 3 View
2002 2 11 View
2001 2 1 View
2000 1 1 View
1999 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View