2018 KEYSTONE MONTANA
3 recalls, 7 complaints - 16 TSBs
19V129000 Feb 26, 2019
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Consequence
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Remedy
Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
18V313000 May 14, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Montana fifth-wheel trailers. The switch for the slide-out room may not have circuit-protection.
Consequence
Without circuit protection, if the slide-out switch wiring shorts to ground, there would be an increased risk of a fire.
Remedy
Keystone will notify owners, and dealers will install a inline fuse for that circuit, free of charge. The recall began on June 5, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-320.
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
Complaint Statistics
7 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 3 |
| ENGINE | 3 |
| ELECTRICAL SYSTEM | 1 |
ENGINE
Dec 23, 2024
Incident date: Aug 1, 2018
The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the vehicle lost drive power temporarily. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with loss of transmission oil pump pressure. The dealer updat... Read more
ENGINE
Sep 20, 2023
Incident date: Aug 1, 2023
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering ... Read more
ENGINE
Sep 20, 2023
Incident date: Aug 1, 2023
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 65 MPH uphill, the vehicle shuddered. The check engine warning light and low oil pressure warning light were illuminated. The contact was able to pull to the side of the road and turned off the vehicle. The vehicle was towed to... Read more
STRUCTURE:BODY
Jul 15, 2019
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2018 KEYSTONE MONTANA. WHILE DRIVING 50 MPH, THE RV SLIDE OUT WAS SLIDING OUT FROM THE BOTTOM, THE SIDE PANEL WAS DETACHING, AND THE WHEEL WELL STARTED TO BEND, FLAP, AND DETACH DUE TO ONE SCREW POPPING OUT. IN ADDITION, THE CONTACT STATED THAT THE GROUND FAULT ELECTRICAL AND ... Read more
ELECTRICAL SYSTEM
Jul 15, 2019
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2018 KEYSTONE MONTANA. WHILE DRIVING 50 MPH, THE RV SLIDE OUT WAS SLIDING OUT FROM THE BOTTOM, THE SIDE PANEL WAS DETACHING, AND THE WHEEL WELL STARTED TO BEND, FLAP, AND DETACH DUE TO ONE SCREW POPPING OUT. IN ADDITION, THE CONTACT STATED THAT THE GROUND FAULT ELECTRICAL AND ... Read more
STRUCTURE:BODY
Nov 16, 2018
Incident date: Oct 20, 2018
MOTOR LEAKED OIL CAUSING ROOF TO BUBBLE.
STRUCTURE:BODY
Oct 1, 2018
Incident date: Jul 27, 2018
ON JULY 27, WE WERE CAMPING AT KOA. WHILE SETTING UP IN A CAMPSITE, I HAD OPENED RIGHT SIDE "BASEMENT" HATCH WHICH IS 53"X43" WITH HINGES ALONG THE TOP, WHEN OPEN THE HATCH OR DOOR IS PUSHED UP ALONG THE SIDE THE UNIT AND HELD BY TWO MAGNETS. I FELT IT CONNECT AND LET GO, AND TURNED AND BENT WH... Read more
1 injured
Technical Service Bulletins, 2018 KEYSTONE MONTANA
16 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 4 |
| 350000 EQUIPMENT | 4 |
| 114000 ELECTRICAL SYSTEM:WIRING | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
KSB-210218
Feb 24, 2021
160000 STRUCTURE
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
350000 EQUIPMENT
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-210218
Feb 24, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations th
KSB-180328 V2
Feb 23, 2021
160000 STRUCTURE
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
350000 EQUIPMENT
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-180328 V2
Feb 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreatio
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
18-318
Dec 7, 2018
114000 ELECTRICAL SYSTEM:WIRING
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
18-318
Sep 5, 2018
110000 ELECTRICAL SYSTEM
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is th
18-318
Sep 5, 2018
114000 ELECTRICAL SYSTEM:WIRING
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is th
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
NHTSA Safety Investigations, KEYSTONE MONTANA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15018
Opened: May 1, 2015 , Closed: Jul 21, 2015
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more
KEYSTONE MONTANA - All Years Overview
Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).
80
Total Recalls
188
Total Complaints
1
Investigations
2
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE MONTANA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 1 | View |
| 2023 | 1 | 8 | View |
| 2022 | 3 | 13 | View |
| 2021 | 2 | 4 | View |
| 2020 | 1 | 3 | View |
| 2019 | 4 | 3 | View |
| 2018 (current) | 3 | 7 | |
| 2017 | 1 | 11 | View |
| 2016 | 1 | 10 | View |
| 2015 | 3 | 2 | View |
| 2014 | 4 | 17 | View |
| 2013 | 6 | 11 | View |
| 2012 | 1 | 12 | View |
| 2011 | 8 | 3 | View |
| 2010 | 5 | 14 | View |
| 2009 | 5 | 9 | View |
| 2008 | 4 | 6 | View |
| 2007 | 6 | 11 | View |
| 2006 | 2 | 11 | View |
| 2005 | 3 | 8 | View |
| 2004 | 5 | 8 | View |
| 2003 | 3 | 3 | View |
| 2002 | 2 | 11 | View |
| 2001 | 2 | 1 | View |
| 2000 | 1 | 1 | View |
| 1999 | 1 | 0 | View |