2011 KEYSTONE MONTANA
8 recalls, 3 complaints - 2 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
11V577000 Dec 8, 2011
ELECTRICAL SYSTEM
Defect Description
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOA... Read more
Consequence
CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
11V027000 Jan 19, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Consequence
A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V594000 Nov 23, 2010
ELECTRICAL SYSTEM
Defect Description
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEG... Read more
Consequence
OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V587000 Nov 17, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECT... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT... Read more
10V570000 Nov 11, 2010
STRUCTURE:FRAME AND MEMBERS
Defect Description
KEYSTONE IS RECALLING CERTAIN 2010-2011 MONTANA FIFTH WHEEL TRAILERS MANUFACTURED FROM SEPTEMBER 3, 2009, THROUGH SEPTEMBER 28, 2010. UNDER CERTAIN SIDE LOAD STRESS CONDITIONS THE FRAME EXHIBITS EXCESSIVE FLEXING AT THE AREA OF THE CENTER AXLE SPRING HANGERS.
Consequence
THIS FLEXING IN EXTREME CIRCUMSTANCES CAN RESULT IN EXTENSIVE FRAME DAMAGE, LEADING TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy
KEYSTONE WILL INSTALL A CROSS MEMBER BETWEEN THE CENTER SPRING HANGERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 23, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V478000 Oct 5, 2010
EQUIPMENT
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V413000 Sep 16, 2010
POWER TRAIN:AXLE ASSEMBLY
Defect Description
KEYSTONE IS RECALLING CERTAIN 2011 ALPINE, AVALANCHE, FUZION, LAREDO, MONTANA, AND MOUNTAINEER FIFTH WHEEL TRAILERS MANUFACTURED FROM AUGUST 19, 2010 THROUGH SEPTEMBER 1, 2010, EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Consequence
THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHI... Read more
Remedy
KEYSTONE WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425... Read more
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 2 |
| POWER TRAIN | 1 |
TIRES
Sep 14, 2014
Incident date: Aug 27, 2014
WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CH... Read more
POWER TRAIN
Aug 21, 2012
Incident date: Jun 12, 2012
TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE OVER A POT HOLE AND HEARD A LOUD NOISE. THE CONTACT MERGE TO THE SHOULDER AND NOTICED THAT THE PASSENGER SIDE AXLE WAS DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE AXLE NEEDED T... Read more
TIRES
Mar 28, 2012
Incident date: Mar 20, 2012
TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA FIFTH WHEEL TRAILER WITH GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT ALTHOUGH HE HAD NOT EXPERIENCED A FAILURE WITH THE TIRES, THE CONTACT WAS CONCERNED BECAUSE OF THE NUMEROUS COMPLAINTS ONLINE REGARDING THE SPECIFIC TIRE. THE CO... Read more
Technical Service Bulletins, 2011 KEYSTONE MONTANA
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
NHTSA Safety Investigations, KEYSTONE MONTANA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15018
Opened: May 1, 2015 , Closed: Jul 21, 2015
Emergency Exit Obstruction
The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equi... Read more
KEYSTONE MONTANA - All Years Overview
Complete safety history for the KEYSTONE MONTANA across all model years (1999, 2026).
80
Total Recalls
188
Total Complaints
1
Investigations
2
Reported Crashes
3
Reported Fires
0
Reported Deaths
KEYSTONE MONTANA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 1 | View |
| 2023 | 1 | 8 | View |
| 2022 | 3 | 13 | View |
| 2021 | 2 | 4 | View |
| 2020 | 1 | 3 | View |
| 2019 | 4 | 3 | View |
| 2018 | 3 | 7 | View |
| 2017 | 1 | 11 | View |
| 2016 | 1 | 10 | View |
| 2015 | 3 | 2 | View |
| 2014 | 4 | 17 | View |
| 2013 | 6 | 11 | View |
| 2012 | 1 | 12 | View |
| 2011 (current) | 8 | 3 | |
| 2010 | 5 | 14 | View |
| 2009 | 5 | 9 | View |
| 2008 | 4 | 6 | View |
| 2007 | 6 | 11 | View |
| 2006 | 2 | 11 | View |
| 2005 | 3 | 8 | View |
| 2004 | 5 | 8 | View |
| 2003 | 3 | 3 | View |
| 2002 | 2 | 11 | View |
| 2001 | 2 | 1 | View |
| 2000 | 1 | 1 | View |
| 1999 | 1 | 0 | View |